2011 CHEVROLET CRUZE Complaints

View complaints related to 2011 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 710 complaints submitted for the 2011 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 CHEVROLET CRUZE
    - OXNARD, CA

    THE CAR JERKS WHEN BRAKES ARE APPLIED AT A RED LIGHT, SOMETIMES IT JERKS VERY HARD. IT LAGS WHEN TRYING TO ACCELERATE AFTER A STOP,DIP, OR SPEED BUMP. DELEARSHIP CLAIMS IT'S A BREAK PEDAL POSITION SENSOR. YET WHEN I TOOK IT IN MY CHECK ENGINE LIGHT WAS NOT ON, BUT THEY SAID IT'S A SOLID CODE. (P057C) AND I'VE TAKEN IT MANY TIMES TO THE DEALERSHIP AND THEY NEVER TOLD ME IT HAD A CODE AND I'VE HAD THIS JERKING PROBLEM FOR 2 YEARS NOW.

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET CRUZE
    - CHICAGO, IL

    GOT THE CAR FROM DRIVETIME ON 04/25/16 FROM DRIVETIME IN HIGHLAND INDIANA. NOT EVEN 30 DAYS WHEN I WAS DRIVING TO GO TO WORK SOMETHING POPPED UP ON MY SCREEN SAYING A/C CUTTING OFF DUE TO ENGINE OVER HEATING. I PULLED OVER AND CALLED AEVEREX AND PEPBOYS AND WAS TOLD TO NOT DRIVE THE CAR. AEVEREE DONEX HAD TO HAVE A TOW COMPANY COME AND HAVE THE CAR TOWED WHICH MY CAR WAS IN THE SHOP FOR 2 TO 3 DAYS BECAUSE THEY DIDNT HAVE THE PART. GOT MY CAR BACK ON 5/17/16. I HAVE A LIST OF THINGS THAT HAD TO BE DONE TO THE CAR. NOW THE CAR IS DOING THE SAME THING AGAIN. A/C CUTTING OFF DUE TO OVER HEATING. LOOKED UNDER THE HOOD AND THE COOLANT IS LEAKING AND THE RESERVOIR IS EMPTY. IT DIDNT GIVE OFF NO NOTICED THAT SOMETHING WAS WRONG WITH THIS CAR THE CAR. IM TAKING THIS CAR TO THE SHOP ONCE AGAIN FOR THE SAME PROBLEM. I LOOKED ONLINE AND COME TO FIND OUT THE 2011 CHEVY CRUZE HAS A RECALL ON THE CRUZE DUE TO COOLANT LEAKING. I ALSO HAD TAKEN IT TO THE SHOP AND WAS TOLD IT WAS THE WATER PUMP WHICH I ALREADY HAD IT REPLACED ONCE. I ALSO EMAILED THE GM AND EXPLAINED MY ISSUE AND WAS TOLD THAT THEIR WAS NO RECALL ON MY CAR WHICH I FIND TO BE UNTRUE. SOMETHING IS WRONG WITH THIS CAR. I ALSO HAVE THE PAPERS FROM PEP BOYS ON WHAT WAS DONE THE 1ST TIME. ONCE I GET IT TO THE SHOP TOMMOROW I WILL UPDATE WHAT WAS DONE AGAIN.

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET CRUZE
    - SAN TAN VALLEY, AZ

    AFTER STARTING THE VEHICLE AND DRIVING FORWARD THE DASH SCREEN STARTED TO SHOW DIFFERENT "CHECK" WARNINGS. CHECK STABILITY CONTROL, CHECK POWER STEERING. THE CHECK ENGINE LIGHT CAME ON AS SO DID MOST OF THE DASH INDICATOR LIGHTS. THE POWER STEERING STOPPED AND THE ENGINE TEMPORARILY QUIT. THE ENGINE RESPONDED AGAIN AND WHILE DRIVING THE DASH WENT DARK AND THE CAR DIED. I HAD TO TURN THE IGNITION OFF AND RESTART THE CAR. THIS IS THE THIRD TIME THIS HAS OCCURRED. THE LAST EVENT WAS WHILE DRIVING THROUGH A PARKING LOT.

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET CRUZE
    - NEW BRAUNFELS, TX

    CAR DOES NOT ACCELERATE RIGHT AWAY, HESITATING WHILE TRYING TO ACCELERATE. PROBLEM HAS PROGRESSIVELY GOTTEN WORSE, NOW CAR JERKS WHEN TRYING TO ACCELERATE.

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET CRUZE
    - ADDISON, IL

    I PARKED MY CAR IN A PARKING LOT TO GO INTO A STORE AND WHEN I CAME BACK IMMEDIATELY AFTER I STARTED IT UNDER THE HOOD THERE WAS A LOT OF SMOKE EVEN AFTER I TURNED IT OFF THERE WAS STILL SMOKE EVERYWHERE.

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET CRUZE
    - PHOENIX, AZ

    THE CHROME COVERING OVER MY INTERIOR DOOR HANDLES STARTED PEELING BACK. I NOTICED THIS WHEN I WENT TO OPEN MY DRIVERS SIDE FRONT DOOR AND THE SHARP PLATING SLICED MY FINGER OPEN. AFTER DOING SOME RESEARCH ONLINE THIS SEEMS TO BE A COMMON PROBLEM, AND TO ME A SAFETY CONCERN. AT LEAST IT WAS MY FINGER SLICED OPEN RATHER THAN ONE OF MY CHILDREN'S.

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET CRUZE
    - TOMS RIVER, NJ

    2011 CHEVY CRUZE TRANSMISSION PROBLEM. OCCASIONAL HESITATION ACCELERATING, CLUNKING JERKING TRANSITIONING THROUGH GEARS ACCELERATING OR SLOWING DOWN WHILE DRIVING ON CITY STREETS AND HIGHWAY. TRIED TO ACCELERATE ON HIGHWAY AND CAR TOOK A LONG WHILE TO GET UP TO SPEED WHILE OTHER CARS BEHIND ME WERE HONKING HORNS FOR ME TO SPEED UP. DEALER SAYS ALL IS FINE AND THAT'S JUST HOW THE TRANSMISSION AND TURBO ENGINE IS! CAN NEVER DUPLICATE THIS PROBLEM. NOW NO LONGER UNDER WARRANTY, THE DEALER IS WILLING TO KEEP THE CAR FOR A LONGER PERIOD. GM SAYS IT WOULD "SEE" WHAT THEY COULD DO AFTER THE DEALER PHYSICALLY INSPECTS THE TRANSMISSION AT MY COST. THE DEALER CHARGES $145. PER HR. LABOR RATE!! I WENT TO ANOTHER MECHANIC AND HAD THEM CHANGE THE TRANSMISSION FLUID BECAUSE THE DEALER SAID THE FLUID DOESN'T NEED AND HE SAID IT WAS BLACK! HAD IT CHANGED AFTER I READ COMPLAINTS ON CARCOMPLAINTS.COM. I AM JUST AFRAID THAT IT WILL QUIT ON ME WHILE TRAVELING AT HIGH SPEED! I CAN'T AFFORD TO SPEND MONEY ON A NEW TRANS IF I WILL CONTINUE TO HAVE THE SAME PROBLEMS. GM SHOULD HAVE A FULL RECALL ON THE 2011 CRUZE. THE CAR HAD ONLY 29,000 MI. ON IT THE FIRST TIME I COMPLAINED AND NOW IT HAS 69,000 AND THE PROBLEM MANIFESTS ITSELF A LITTLE MORE FREQUENTLY BUT NOT ON A WEEKLY BASIS. I AM AT MY WITS END AND THE PROBLEM IS NOT IN MY HEAD. PEOPLE ARE IN DANGER AND GM ISN'T "OWNING" THIS PROBLEM. EXTREMELY DISAPPOINTED. I'VE MAINTAINED THIS VEHICLE FAITHFULLY WITH OIL CHANGES, ETC. SINCE DAY ONE...RESPONDED TO ALL RECALLS. NOT GOING TO DEALER AGAIN. ALWAYS HAVE SOMETHING TO REPAIR OR REPLACE.

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET CRUZE
    - SUN CITY, AZ

    POWERING DOWN ALSO AC.SOME TIMES STOP RUNING.THE PVC WAS NOT MADE RIGHT HAD TO REPLACE IT WAS CAUESING A VAC. LEAK WITH NO RECALL.NOW THERE IS A POSTING ABOUT THE INTAKE EXIOES MANFOLD BROKEN DOWN MAY HAVE TO REPLACE MOTHER AND CANYLT VENTOR.A AGAIN NO RECALL.

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET CRUZE
    - TUSCALOOSA, AL

    THE TRANSMISSION IS SHIFTING HARSHLY AND IN REGULAR SOMETIMES IT WILL INCREASE THE RPMS TO FIVE OR SIX THOUSAND RPMS BEFORE IT WILL DECIDE TO SHIFT OFF TO THE NEXT YEAR THIS USUALLY OCCURS WITHIN THE FIRST AND SECOND GEAR IN STOP-AND-GO TRAFFIC

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET CRUZE
    - SPRINGFIELD, MO

    TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 20 MPH AND DEPRESSING THE BRAKE PEDAL APPROACHING A STOP SIGN, THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE THAT WAS TRAVELING EASTBOUND. THE VEHICLE WAS LAUNCHED OVER THE MEDIAN WESTBOUND LANE AND LANDED IN A DITCH. THE SEAT BELT FAILED TO RETRACT AND CAUSED THE CONTACT TO SUSTAIN HEAD INJURIES AND BRUISES. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS PUSHED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE