2011 CHEVROLET CRUZE Complaints
View complaints related to 2011 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 710 complaints submitted for the 2011 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 CHEVROLET CRUZE- LEESPORT, PA
I WAS DRIVING ON MY WAY TO WORK IN MY 2011 CHEVY CRUZE WITH MY PRECIOUS 1 YEAR OLD DAUGHTER ON THE HIGHWAY GOING THE SPEED LIMIT (60MPH) WHEN ALL OF A SUDDEN MY TRANSMISSION GOES OUT JUST OUT OF NO WHERE LUCKILY IM A GOOD DRIVER AND KNOW HOW TO DRIVE OTHERWISE ME AND MY DAUGHTER WOULD BE ABSOLUTELY DEAD RIGHT NOW! I CONTACTED CHEVY AND THE DEALERSHIP THEY DIDN'T CARE THEY SEEM TO THINK IT'S ABSOLUTELY NORMAL FOR 2011 CHEVY CRUZE FOR THIS TO HAPPEN WITH ONLY 66,107 MILES. I BOUGHT THIS CAR BRAND NEW IN 2011 AND I HAVE TAKEN IT TO THE DEALERSHIP WHERE I BOUGHT THE CAR FOR OIL CHANGES SERVICES ETC EVERY 3 MONTHS THEIR IS NO NEGLECT ON THIS CAR IT WAS PROPERLY TAKEN CARE OF. THEY HAVE NO SYMPATHY FOR THE SITUATION. FAULTY ELECTRICAL PARTS WERE PUT IN MY TRANSMISSION WHEN IT WAS ASSEMBLED IN THEIR FACTORY BUT THIS IS SOMEHOW MY PROBLEM NOW LOL WHAT A JOKE. *TR
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- SAINT LOUIS, MO
GM HAS A KNOWN MANUFACTURING DEFECT WITH THE 1.4 LITER ENGINE PISTON RINGS. GO TO WWW.CRUZETALK.COM AND SEE THE NUMBER OF PISTON RING FAILURES. GM REFUSES TO COVER FAILURE OUT OF WARRANTY. MY HAS NOT FAILED BUT WHAT HAPPENS WHEN THEY FAIL IN FIVE YEARS AND THE CAR IS STILL USEFUL BUT THEN ISN'T BECAUSE OF A KNOWN MANUFACTURING DEFECT THEY REFUSE TO ACKNOWLEDGE OUT OF WARRANTY. SEE THIS POST ON THE FORUM. HTTP://WWW.CRUZETALK.COM/FORUM/34-GEN1-1-4L-TURBO/189930-11-CRUZE-ENGINE-FAILURE.HTML. AGAIN THIS NOT HAPPENED TO ME BUT I THINK GM SHOULD INVESTIGATE AND DO A RECALL SO PEOPLE CAN GET THEIR MONEY'S WORTH OUT OF THEIR VEHICLE AND NOT BE FORCED TO SEND IT TO A JUNKYARD BECAUSE IT WILL COST MORE THAN WHAT IT IS WORTH.
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- AUSTIN, TX
HAD CAR 6 MONTHS AND TRANSMISSION WAS SLIPPING AND NOT SHIFTING PROPERLY HAD NO POWER REALLY IT WOULD GO BUT HAD LOTS OF DELAY AND WOULD JERK WHEN IT WOULD FINALLY GO INTO GEAR. I TOOK IT TO SHOP HAD TO GET TRANSMISSION REBUILT WELL 3000 DOLLARS LATER AND THEM SAYING IT WAS GOOD TO GO BUT WOULD SHIFT FUNNY WHILE RELEARNING GEARS WELL I DROVE IT 38 MILES AND IT WAS JUST LIKE IT WAS WHEN I TOOK IN I THOUGHT AT FIRST IT MIGHT BE LEARNING GEARS BUT AFTER 50 MILES OVER 2 DAYS I FELT LIKE IT WASN'T RIGHT TOOK IT BACK TO SHOP AND NOW THEY ARE SAYING IT IS TCM AND IT WILL BE ANTHER 900 TO FIX I BOUGHT THIS CAR FROM A INDIVIDUAL HAS NO WARRANTY NOW I'M OUT ALL THIS EXTRA MONEY. WORST CAR I'VE EVER HAD. MY DREAM CAR HAS TURNED INTO MY REAL LIFE NIGHTMARE. I WILL NEVER BUY ANTHER GM/ CHEVY VEHICLE. GM/CHEVY WON'T DO ANYTHING TO HELP REMEDY PROBLEMS KNOWN PROBLEMS TO THEM. OH AND THEN SHOP SAYS WATER PUMP IS GOING OUT SO ON WEBSITE IT SHOWS IT HAS SPECIAL COVERAGE UNDER RECALLS I GUESS BUT I HAVE TO PAY TO GET IT DIAGNOSED AND NOW I'M SCARED TO EVEN PUT MORE MONEY INTO IT AS I'M NOT SURE ANY OF THIS WILL ACTUALLY FIX THE CAR I'VE READ HORROR STORY AFTER HORROR STORY OF STORIES JUST LIKE MY MINE. AND YET GM/ CHEVY DOES NOTHING AND IS STILL ABLE TO SELL THESE LEMON CARS TO PEOPLE. I MEAN HOW MANY COMPLAINTS AND SAFETY ISSUES DOES THIS COMPANY HAVE TO GET BEFORE THEY WILL DO SOMETHING. I CAN'T BELIEVE I'M OUT OVER 12000 DOLLARS FOR A CAR WITH MAINT FREE TRANSMISSION WITH 94000 MILES. I NOW HAVE A 13000 DOLLAR PIECE OF JUNK THAT I BEGINNING TO BELIEVE THAT CAN NOT BE FIXED
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- HUMBLE, TX
I PURCHASED A PRE-OWNED 2011 CHEVY CRUZE IN AUGUST OF 2016. IN DECEMBER, I WAS DRIVING ON THE HIGHWAY AND MY CAR STARTED TO JERK AS I PUSHED ON THE GAS AND IT WOULDN'T ACCELERATE. I PULL OVER AND PARKED THE CAR TO SEE WHAT WAS WRONG. I RESTARTED THE CAR AND PUT IT IN DRIVE, BUT IT WOULDN'T GO FORWARD; HOWEVER, WHEN I PUT THE CAR IN REVERSE, IT MOVED. MY MOM CALLED THE DEALERSHIP WE BOUGHT IT FROM TO CLAIM THE LEMON LAW, BUT THEIR RESPONSE WAS THAT THEY COULDN'T DO ANYTHING ABOUT IT BECAUSE THE CAR WAS OLDER THAN 30 DAYS. SHE WAS ALSO TOLD THAT THE LEMON LAW DOES NOT APPLY TO USED VEHICLES, SO MY DAD HAD THE CAR TOWED TO CHEVROLET. THEY SAID THAT THE TRANSMISSION WAS THE ISSUE. MY ISSUE IS THAT I HAD THIS CAR FOR 4 MONTHS. REPLACING OR GETTING THE TRANSMISSION FIXED COSTS MORE THAN THE CAR IS WORTH. I DO NOT HAVE THE FUNDS FOR THIS BEING THAT I AM A COLLEGE STUDENT, AND I NEED THIS TRANSPORTATION. I CAN'T TRADE THIS CAR IN SINCE IT'S IN THIS CONDITION. MY OTHER ISSUE IS THAT THERE IS NO RECALL FOR THIS MALFUNCTION IN THIS PARTICULAR VEHICLE. AFTER DOING SOME RESEARCH ON THIS ISSUE, I REALIZED THAT THERE A LOT OF PEOPLE DEALING WITH THIS SAME PROBLEM AND OTHERS REGARDING THE TRANSMISSION. I BELIEVE THERE SHOULD BE A RECALL ON THE TRANSMISSION BECAUSE THIS ISSUE IS EXTREMELY DANGEROUS. *TR
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- KELLER, TX
WHILE DRIVING, MY STEERING LOCKS UP AND THEN BEGINS TO MAKE STEERING DIFFICULT AS IF ONE IS SLIDING ON ICE. I AM NOT DRIVING ON ICE, IT IS 50 DEGREES ON A STRAIGHT HWY. *TR
Source: NHTSA WEB SITE -
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2011 CHEVROLET CRUZE- EAST SPARTA, OH
TRANSMISSION IS KICKING WHILE DRIVING, ESPECIALLY WHEN IN REVERSE BUT ALSO WHILE FORWARD. ALSO WHILE IN REVERSE THE CAR WILL GO FORWARD INSTEAD. DOES THIS EVERY TIME IT IS DRIVEN, EVEN WHILE TURNING. MECHANIC SAID IT IS THE ACTUAL TRANSMISSION CAUSING THE PROBLEM.
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- BETHLEHEM, PA
IT'S TAKES LONG FOR THE GEARS TO CHANGE GET STUCK ON GEARS SMELLS LIKE GAS I. THE CAR AND HAD IT IN PARK AND STARTED TO ROLL BACK WITH OUT STARTING THE CAR IN THE CITY AND IN THE HIGHWAY ACTS THE SAME
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- COTTAGE GROVE, MN
THE DRIVER SIDE WINDSHIELD WIPER IS NOW INOPERABLE. IT HAS COME LOOSE FROM THE MOTOR AND IS NOW FREE ROAMING ON MY WINDSHIELD. CRUZETALK.COM FORUM STATES THAT THERE A LOT OF THESE ISSUES WITH THE CHEVY CRUZE WINDSHIELD WIPER SYSTEM. I WAS DRIVING IN A SNOW STORM WHEN IT STOPPED OPERATION. I HAD TO CALL A TOW TRUCK TO GET ME. I WAS ON THE SIDE OF THE ROAD FOR 3 HOURS IN A SNOW STORM WAITING FOR A TOW TRUCK. *TR
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- BALTIMORE, MD
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN ISSUE WITH THE SHIFTER NOT SHIFTING AND THE VEHICLE NOT DECELERATING. IN ADDITION, THE VEHICLE WOULD NOT ACCELERATE PAST 30 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, BUT DIAGNOSTIC TESTING WAS NOT PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000. THE VIN WAS NOT PROVIDED. UPDATED 01/25/17*LJ *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 CHEVROLET CRUZE- BLOOMINGTON, IN
WHILE DRIVING DOWN A CITY STREET, THE VEHICLE WAS STOPPED AT A STOP LIGHT. JUST AS IT WAS ABOUT TO MOVE FORWARD AS THE LIGHT TURNED GREEN, IT WENT INTO ENGINE POWER REDUCED MODE AND PREVENTED THE VEHICLE FROM MOVING FORWARD AT A NORMAL RATE OF SPEED. THANKFULLY WAS ABLE TO GET THE CAR OFF THE ROAD. HAD TO BE TOWED TO MECHANIC. THE CONDITIONS WERE COLD (ABOUT 20 DEGREES), WITH NO ICE. FURTHER WARNINGS INCLUDED TRACTION CONTROL SERVICING, BUT THERE WERE NO ISSUES WITH THE TRACTION CONTROL SYSTEM. MECHANIC IS SAYING IT IS A THROTTLE BODY ISSUE.
Source: NHTSA WEB SITE