2012 CHEVROLET CRUZE Complaints

View complaints related to 2012 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 840 complaints submitted for the 2012 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 CHEVROLET CRUZE
    - TAMARAC,, FL

    DANGEROUS TO DRIVE THIS CAR 2012 CHEVY CRUZ. MY CC 12 DECIDED TO JERK, SHAKE, ALL PANELS STARTING FLASHING, SHAKE, MAKE NOISE AND INCREASE SPEED AND THEN SUDDENLY BRAKES KICK IN AND IT STOPPED IN THE MIDDLE LANE OF I95. BECUS POWERTRAN IS OVER BY 1 YEAR, CHEVROLET WONT DO ANYTHING ABOUT IT. THEY SAID TO TAKE TO OFFICIAL CHEVY DEALERSHIP. WHICH NOW INCURRED A COST OF 370 WITH DISCOUNT. THEIR REP TOLD ME A EACH TIME I CALL THA THE POWERTRAIN IS OVER HOWEVER CONSIDERING THE TROUBLE WITH THE VEHICLE, YOU ARE ON THE PERIMETERS OF THIS. WE GET THE DIAGNOSTICS AND WORK WITH YOU POSSIBLE PICKING UP SOME IF NOT ALL OF THE COST. NO SUCH THING, INSTEAD THEIR SENIOR ADVISOR ADVISED ME I AM [XXX] OUT OF LUCK ON A 6 YRS OLD CAR WITH APPROX. 79 THOUSAND MILES. THAT'S THEIR RESPONSE. OUT OF CAR NOW 11 DAYS, HANDED A BILL FOR 370.00 TO TELL ME THE SAME THING MY MECHANIC TOLD ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - SAINT ELIZABETH, MO

    WHEN THE CAR IS IN REVERSE, THE BRAKES BARELY WORK. YOU MUST FULLY DEPRESS THE BRAKE PEDAL, AND EVEN THEN, IT WILL NOT STOP IMMEDIATELY. THIS PROBLEM OCCURS WHEN THE VEHICLE IS IN MOTION AND IN REVERSE. IN DRIVE, THE BRAKES WORK AS THEY SHOULD. I BELIEVE THIS VEHICLE SHOULD BE INCLUDED IN THE CURRENT RECALL ON 2012 CHEVY CRUZES IN WHICH THERE IS AN ISSUE WITH THE ELECTRIC VACUUM PUMP, CAUSING THE FAILURE OF THE BRAKES. THAT RECALL NUMBER IS 13V360000. THIS COULD CAUSE SERIOUS INJURY OR DEATH.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - BEDFORD, VA

    DRIVING CHEVROLET CRUZ(2012) AND BRAKES FAILED CAUSING TO REAR END ANOTHER VEHICLE. CERTIFIED AUTO MECHANIC EXAMINED AND SAID FAILURE OF MASTER CYLINDER. CAR WAS TOWED DUE TO LACK OF BRAKES. OTHER DRIVER FILED A CLAIM AGAINST MY INSURANCE AND STATED INJURY SUFFERED. THUS OCCURRED ON INTERSTATE 460 W. ROANOKE COUNTY VA.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - CAPE CORAL, FL

    TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING AT UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CONTINUED TO MOVE FORWARD. THE EMERGENCY BRAKE ALSO FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO PUMP THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT THE MOTOR SWITCH AND POWER BRAKE VACUUM SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED A LOCAL DEALER (ROGER DEAN CHEVROLET, 101 SW PINE ISLAND RD, CAPE CORAL, FL 33991, (239) 574-3326) AND WAS INFORMED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC) IN 2014 AT 9,000 MILES. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 42,300.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 CHEVROLET CRUZE
    - INDIAN LAND, SC

    THE 'SERVICE AIRBAGS' MESSAGE SUDDENLY BEGAN APPEARING, DISAPPEARING, AND REAPPEARING. THE ISSUE APPEARS TO BE ASSOCIATED WITH THE CAR'S MOVEMENTS AND WHETHER THE CAR WAS PARKED OUTSIDE DURING A HOT DAY ' WHICH IS THE CASE FOR MOST WEEKDAYS. THE ISSUE SEEMS ODD CONSIDERING THE 2013-2014 CHEVROLET CRUZE MODELS HAVE A RECALL FOR A DEFECTIVE AIRBAG PART, BUT NOT THE 2012 MODEL. YET, WE SEEM TO BE HAVING THE VERY SAME ISSUE. IN ADDITION, I AM THE VEHICLE OWNER'S SON, AS THE OWNER HAS DIFFICULTY GOING THROUGH THESE STEPS ONLINE. AS SUCH, I AM CURRENTLY UNABLE TO UPLOAD A PICTURE.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - MOUNT WASHINGTON, KY

    WITHOUT ANY PREVIOUS PROBLEMS BEFORE THIS DAY.. MY TRANSMISSION WENT OUT WITH ONLY 80,000 MILES ON JUNE 7, 2018. BEING ON A BUSY 2 LANE, CURVY HIGHWAY, MY CAR JUST COMPLETELY WENT OUT OF GEAR AND THANKFULLY I WAS ABLE CRUISE OFF TO THE SIDE. A FEW MINUTES LATER AN ALERT THAN CAME UP ON MY DASH AND SAID "TRANSMISSION HOT, IDLE ENGINE". I HAD BOUGHT THIS CAR IN 2014 WITH ONLY ONE PREVIOUS OWNER THAT TOOK REALLY GOOD CARE OF IT. IT IS RIDICULOUS FOR MY TRANSMISSION TO GO OUT WITH SUCH LOW MILEAGE AND TO HAVE TO PAY $5,000 FOR A NEW ONE AND PLUS THE CAR PAYMENTS I STILL HAVE ON IT. UNFORTUNATELY, I AM NOT THE ONLY PERSON TO HAVE THIS ISSUE. THERE ARE MANY OTHERS. JUST BECAUSE THEY LOOK NICE DOESN'T MEAN IT WILL LAST LONG.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - WIXOM, MI

    MY CAR IS VERY DANGEROUS! SHUTS OFF WHILE ON FREEWAY! JERKS FORWARD WHILE ON BRAKES, CAUSED AN ACCIDENT! CRUISE CONTROL DOES NOT WORK! ELECTRICAL THINGS FLASHING ALL THE TIME! JERKS AND LOCKS UP ALL 4 WHEELS WHILE DRIVING! JUST TODAY IS SHUT DOWN ON THE HIGHWAY I STRUGGLED TO GET IT HOME WHILE THE RPM'S WERE UP ABOVE 6! YOU NAME IT, IT HAS IT. THINK THERE SHOULD BE A CLASS ACTION LAWSUIT AGAINST THE MAKERS OF THIS VEHICLE!! CLASS ACTION LAWSUIT!!!!!

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - LIBERTY TOWNSHIP, OH

    TRANSMISSION FAILED ON A BUSY HIGHWAY OUT OF NOWHERE. I SLOWED DOWN DUE TO TRAFFIC, AND MY VEHICLE STALLED. I FELT A SHUDDER / POP, AND I WAS NOT ABLE TO ACCELERATE TO GET MY CAR MOVING AGAIN. I WAS LUCKY NOT TO BE IN A SERIOUS ACCIDENT. CONVENIENTLY FAILED RIGHT OUT OF WARRANTY.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - DES MOINES, IA

    IT HAS BEEN A KNOWN ISSUE ALL OVER THE INTERNET THAT THE 2012 CRUISE HAS HAD A PROBLEM WITH ITS ELECTRICAL SYSTEM. ALONG WITH MYSELF MANY OTHERS HAVE NOTED THAT WHILE DRIVING THE CARS ELECTRICAL SYSTEM GOES OUT DISABLING THE POWER STEERING, RADIO, GAS, ANYTHING TIED IN WITH THE ELECTRICAL SYSTEM. THIS HAS CAUSED MANY ACCIDENTS AND HAS NEARLY CAUSED MY SIGNIFICANT OTHER AND MYSELF ON 3 SEPARATE OCCASIONS TO NEARLY RUN INTO A POLE OR DITCH. THIS IS A SAFETY HAZARD NOT ONLY TO THE DRIVER OF THE VEHICLE BUT TO OTHER VEHICLES OR PEDESTRIANS.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - CHANDLER, AZ

    TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. THE CONTACT STATED THAT SIGNIFICANT PRESSURE WAS APPLIED TO THE BRAKE PEDAL; HOWEVER, THE CONTACT STILL REAR-ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. EARNHARDT CHEVROLET IN CHANDLER, ARIZONA WAS MADE AWARE OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE