2012 CHEVROLET CRUZE Complaints
View complaints related to 2012 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 840 complaints submitted for the 2012 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 CHEVROLET CRUZE- HOLTSSUMMIT, MO
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 4 MPH, THE CRUISE CONTROL SEIZED AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS IN REVERSE. IN ORDER TO STOP THE VEHICLE, EXTREME PRESSURE HAD TO BE APPLIED TO THE BRAKE PEDAL. THE FAILURE OCCURRED SEVERAL YEARS AGO AND WAS TAKEN TO RILEY CHEVROLET BUICK GMC (2033 CHRISTY DR., JEFFERSON CITY, MO 65101). THE VEHICLE WAS DIAGNOSED AND REPAIRED, BUT THE SPECIFICS WERE NOT PROVIDED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED WITH A BRAKE MICRO VACUUM SWITCH FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 34,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET CRUZE- RAVENA, NY
MY CAR JERKED A FEW TIMES BEFORE IT STOPPED IN MOVING TRAFFIC GOING 30 MILES AND WITHOUT WARNING EXCEPT CLICKING NOISES. I HAD MY THREE GRANDKIDS WITH ME. I COASTED TO GET OUT OF TRAFFIC. WAS TOLD MY TRANSMISSION WENT. II AM THE ONLY OWNER, 68,000 MILES ON MY CAR. I AM HIGHLY UPSET. PLEASE ADVISE.
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- TALLAPOOSA, GA
I WAS DRIVING DOWN INTERSTATE WITH NO OVERHEADS NO CAR IN FRONT OR BACK OF ME AND MY SUNROOF EXPLODED. SHATTERED GLASS FILLED MY CAR AND IT WAS SO SCARY. I HAVE NO IDEA WHY THIS HAPPENED, HOWEVER GM NEEDS TO FIND OUT WHY THEIR SUNROOFS WILL EXPLODE AND SHATTER. I WANT IT REPLACED, WHAT DO I DO?
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- PHOENIX, AZ
I HAVE TO PUSH HARDER ON THE BRAKE PEDAL TO BRAKE ON TIME OR BRAKE AT ALL. TO NOT REAR END THE VEHICLE IN FRONT OF ME AND CAUSE AN ACCIDENT.
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- WEST ALLIS, WI
BURNING OIL SMELL STARTED AFTER AN OIL CHANGE. I HAVE REPLACED THE INTAKE TUBING THAT LEADS IN THE TURBO BECAUSE WHEN I REPLACED THE THROTTLE POSITION SENSOR IN THE TURBO AREA, THERE WAS OIL IN THE TURBO INTAKE. IT HAS LOST SOME POWER SINCE I STARTED EXPERIENCING THE BURNING SMELL. IT NOW SMELLS LIKE PLASTIC BURNING SINCE REPLACING THE INTAKE TUBING/GASKET.
Source: NHTSA WEB SITE -
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2012 CHEVROLET CRUZE- BREMERTON, WA
EVEN AFTER FREE REPAIR DUE TO BEING COVERED UNDER WARRANTY, THE NEW PCV VALVE AND COVER ARE LEAKING AGAIN. ENGINE IDLES ROUGHLY, BOTH IN PARK AND IN DRIVE. THIS IS A KNOWN ISSUE WITH CHEVROLET CRUZE, BUT MY VIN IS NOT PART OF THE RECALL. MAIN ERROR CODE P0171- BANK 1 SYSTEM TOO LEAN- IS BEING PICKED UP (CHECK ENGINE LIGHT CAME ON YESTERDAY MORNING (APRIL 10, 2018)), ALONG WITH ERROR CODES: P0106, P015B, P0236, P0237, P1101, P112D.
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- EDGEWOOD, NM
WHEN EXITING THE FREEWAY COMING TO A STOP MY CAR COMPLETLY SHUTS OFF. HAVING TO PUT IT IN PARK TO RESTART
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- PORT JERVIS, NY
ENGINE COOLANT STENCH AND LOSS OF COOLANT SINCE DAY ONE! I NOW HAVE JUST OVER 45,600 MILES AND PER THE DEALER A NEED A TEMP SENSOR HOUSING AND THERMOSTAT. WHILE DRIVING I GOT A MESSAGE ON THE DASH READING "AC OFF DUE TO HIGH ENGINE TEMP" AND THE COOLANT TEMP READ - - - AND THE NEEDLE ON THE TEMP GAUGE DROPPED TO LOW FROM A PRIOR MIDWAY POINT AND COOLANT TEMP OF 218 DEGREES. BACK IN 2014 I SUDDENLY HAD BLACK SMOKE COMING FROM TAILPIPE AND THE "DEALER REPLACED THE WATER PUMP ASSEMBLY WITH NEW BASE AND THERMOSTAT." I ALSO HAD A "SERVICE STABILITRAC" NOTICE AND SUDDEN LOSS OF POWER WHILE DRIVING BACK IN 2015 AND THE DEALER SAID THEY COULDN'T DUPLICATE THE ISSUE BUT THAT I NEEDED A NEW COIL PACK WHICH I HAD TO PAY FOR AND REPAIR ON MY OWN EVEN THOUGH CAR WAS STILL UNDER WARRANTY!! THIS VEHICLE HAS SMELLED LIKE ANTIFREEZE SINCE THE DAY I BOUGHT IT, BRAND NEW, FROM THE DEALER THAT WAS PERFORMING ALL THE SERVICES. IN ADDITION, THE BACK WINDOW LEAKED FROM DAY ONE AND I HAD 2" OF STANDING WATER IN MY TRUNK AND I HAD TO PAY, OUT OF MY OWN POCKET!!, TO REPLACE THE REAR WINDOW = TWICE!!! THIS CAR IS A PIECE OF JUNK AND HAS BEEN NOTHING BUT PROBLEMS AND THE DEALER HAS FORCED ME TO DO REPAIRS THAT SHOULD HAVE BEEN COVERED BY THE WARRANTY. I AM SICK AND TIRED OF THE STENCH OF ANTIFREEZE AND THE FACT THAT I NOW HAVE TO REPAIR THE THERMOSTAT HOUSING AND THERMOSTAT DUE TO ENGINE OVERHEATING!!!
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- GREENBACK, TN
OVERHEATING. LOUD NOISE IN ENGINE WITH LOSS OF POWER THAT WE DETERMINED TO BE THE TURBO. CARS BREAKS HAVE BEEN CHANGED SEVERAL TIMES SINCE PURCHASE. CONSISTENT WARNING LIGHTS ON DASH. THE CAR HAS A VERY LOUD RATTLING SOUND WHEN DRIVING. IT ISN'T AS LOUND WHEN SITTING STILL AT A REDLIGHT.
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- DRAPER, UT
2012 CRUZE LT. THE THIRD TURBO WAS INSTALLED 2 DAYS BEFORE EXTENDED WARRANTY EXPIRED. IT HAS 56668 MILES NOW. I SPENT 4 HOURS PUTTING GLUE PUTTY IN THE CRACKS ON THE BOTTOM INTAKE MANIFOLD, TO PLENUM JUNCTION CORNERS OF CYLINDERS 2 AND 4 BECAUSE OF THE GM PLASTIC [XXX], CURING THE LOW BOOST AND LEAN MIXTURE CODES AT IDLE, ON EASTER. THE FIRST MONTH I HAD THE CAR THE TRANSMISSION WOULD START IN FIRST SKIP SECOND GEAR REV UP THEN CHIRP THE TIRES UNTIL IT WARMED UP, AND WAS FIXED BY A PROGRAM CHANGE TO A LESSER VERSION AND NOW AT THE HIGHER MILEAGE IT WAITS BEFORE IT ENGAGES FIRST AT ALL. ANOTHER NEAT THING IS TO TURN LEFT AT 5MPH HARD AND FEEL THE CAR DO A JIG TO THE RIGHT FOR AN INSTANT BEFORE CONTINUING ON WITH THE TURN. LASTLY, THE WATER PUMP WAS REPLACED ALONG WITH A CRACKED WATER OUTLET BUT NOT THE ROTTED RECIRCULATION OVERFLOW HOSE THAT BROKE AT 4 AM TO MY FISHING HOLE IN SEPTEMBER. I CAN SAY THAT THE 2017 CRUZE MUST BE BETTER BECAUSE THE DUMDUMS PAID BY THE GM INSURANCE COMPANY TO CHANGE OIL PUT MORE NEW OIL IN THE MOTOR WITHOUT DRAINING IT FIRST. NO SERIOUS ISSUES FOR A WHOLE WEEK I MIGHT BE ABLE TO DRIVE IT BY MAY IT'S BEEN 5 MONTHS SINCE THEN. FYI THE DEALERSHIP WHO PERFORMED THIS FANCY WORK IS NOT IN RIVERTON EITHER.
Source: NHTSA WEB SITE