2014 CHEVROLET CRUZE Complaints

WHEN I TURNED OFF MY CAR AND THE KEYS WERE IN THE IGNITION MY CAR TRIED TO START ITSELF...IT NOW DOES IT FREQUENTLY

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT DRIVE WHILE IN THE REVERSE POSITION AND THE VEHICLE JERKED AND VIBRATED WHEN SWITCHING GEARS. THE VEHICLE WAS TOWED TO QUINCY CHEVROLET (2039 WEST JEFFERSON ST, QUINCY, FL), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5538517686. THE FAILURE MILEAGE WAS 22,000.

MY 2014 CRUZE HAS A TURBO IN IT TO MAKE IT "ECO" - I.E., RELY ON TURBO FOR BOOST WHEN MORE POWER IS NEEDED RATHER THAN USING MORE GAS. MY CRUZE ENTERED "LIMP MODE" IN JULY WITH 54,000 MILES ON IT. THE TURBO FAILED TO WORK WHILE MERGING ONTO THE FREEWAY AND CHECK ENGINE LIGHT CAME ON. IT WAS SHIFTING INTO 4TH GEAR WITH HIGH RPM TO KEEP FREEWAY SPEED. WHEN DIAG BOX WAS LATER PLUGGED IN, THE CODE CAME BACK AS "P0299" - TURBO UNDERBOOST. I ATTEMPTED TO REPLACE THE SENSOR (CODE CAME BACK) AND SOLENOID (CODE BACK AGAIN) AS THEY CAME UP OFTEN IN RESEARCH WHEN LOOKING FOR A SOLUTION. TURBO WORKED FINE FOR A MONTH AND THEN QUIT AGAIN WITH THE SAME CODE AND MY CAR IN LIMP MODE AGAIN. I FILED A COMPLAINT THROUGH GM AND THEY MANAGED TO GET THE PART THAT WAS BACKORDERED INDEFINITELY DUE TO FACTORY WORKERS BEING ON STRIKE. APPARENTLY, GM CUT THEIR HEALTHCARE OVERNIGHT. I'D STRIKE TOO. THE SERVICE PRINTOUT I RECEIVED AFTER REPLACEMENT STATED THAT THEY COULD FIND NOTHING WRONG WITH THE TURBO: "INSPECTED FOR OIL INTRUSION, NONE FOUND WASTEGATE SOLENOID CONNECTOR MISSING RETAINER - DOES NOT AFFECT FUNCTION. BYPASS VALVE OPENS AND CLOSES WHEN COMMANDED. NO AIR INDUCTION RESTRICTION FOUND. RECOMMEND TURBO FOR FAILED BOOST COTROL TEST" THIS SOUNDS TO ME LIKE A FAULTY PART, AND AN EXPENSIVE ONE AT $1,501.86, THAT I PAID FOR BUT DID NOT BREAK. NOT TO MENTION THE SENSOR AND SOLENOID REPLACED PRIOR. MY CAR IS "FIXED", AND RUNS, BUT THIS IS STILL AN ISSUE WITH THE VEHICLE IN GENERAL, AND THE TURBO SHOULD BE RECALLED TO PREVENT FUTURE DANGER FOR OTHERS. I ALSO THINK IT'S BS THAT I'VE HAD TO PAY A MONTH'S RENT FOR A PART THAT SHOULDN'T HAVE FAILED AT ONLY 54,000 MILES. I WILL NOT BE KEEPING THIS CAR AND PAYING ANOTHER MONTH'S RENT IN A YEAR. I WILL ALSO NOT BE DOING BUSINESS WITH ANY GM MANUFACTURER.

WHEN IDLING THE VEHICLE WILL HAVE SMALL FLUCTUATIONS IN RPM THAT MAKE THE CAR FEEL LIKE IT WILL STALL. WHILE DRIVING THE WARNING SIGNS OF "SERVICE STABILI TRAK" AND "SERVICE TRACTION CONTROL" AS WELL AS THE ENGINE LIGHT COME ONTO THE DISPLAY ON THE DASH. "BATTERY SAVER MODE" HAS ALSO APPEARED BEFORE. ONCE ALL OF THE CAR LIGHTS AS WELL AS THE RADIO AND OTHER ELECTRONIC PORTIONS OF THE VEHICLE ALL SHUT OFF WHEN THIS HAPPENED INCLUDING POWER STEERING ABILITY. HAVE HAD THE ALTERNATOR AS WELL AS THE ENGINE REPLACED AT MENIKIEE AND THE ISSUE IS STILL PERSISTING.

FOR A FEW WEEKS NOW, I HAVE NOTICED THAT THE RADIO AND DASH LIGHTS WILL SUDDENLY CUT OFF, AND THEN COME BACK ON. I HAVE HAD THE VEHICLE INSPECTED BUT NO ISSUE WAS FOUND. I HAVE NOT BEEN ABLE TO NARROW DOWN WHAT TRIGGERS THE ISSUE TO OCCUR, IT WILL HAPPEN AT RANDOM TIMES. THERE IS NO WAY TO REPLICATE THE EVENT WITHOUT JUST BEING IN THE CAR WHEN IT HAPPENS. JUST IN THE LAST 30 MINUTES IT OCCURRED: 1. WHILE ACCELERATING TO 40 MPH; 2. WHILE BREAKING TO COME TO A STOP SIGN; 3. MAINTAINING CONTINUOUS SPEED AT 30 MPH; 4. WHILE STATIONARY, ROLLING UP MY POWER WINDOW; 5. AND, WHILE STATIONARY, FOOT ON BREAK PLACING THE VEHICLE IN PARK. THE RANDOMNESS OF THESE OCCURRENCES AND THE FACT THAT THERE ARE NO SENOR WARNINGS/CODES TO NOTIFY THE DEALERSHIP CONCERNS ME. DEPENDING ON THE TYPE OF COMMUTE, A POTENTIALLY DANGEROUS SITUATION COULD OCCUR WITHOUT WARNING TO THE VEHICLE OPERATOR.

MY CHEVY CRUZE IS VERY UNSAFE. WHILE DRIVING, THE STEREO BEGINS TO SHUT ON AND OFF AND THE DISPLAY STARTS DISPLAYING VARIOUS WARNINGS SUCH AS "SERVICE STABILITRACK". OVER 5 TIMES NOW, WHEN I BEGIN A TURN FROM BEING IDLE, THE SAME OCCURS BUT WITH THE ADDED PROBLEM OF THE WHEEL LOCKING UP AND NOT LETTING ME TURN IT. I HAVE HAD TO STOP ALMOST COMPLETELY WHILE TURNING TO AVOID HITTING SOMETHING HEAD ON WHEN THE STEERING WHEEL GETS LOCKED. PLEASE PLEASE LOOK INTO THIS PROBLEM.

WHILE ATTEMPTING TO START MY VEHICLE IT WILL NOT TURN OVER. THEN THE CHECK ENGINE LIGHT FLASHES ON AND OFF. THE DISPLAY THEN READS SERVICE THEFT DETERRENT SYSTEM. SERVICE TIRE MONITORING AND WILL THEN COMPLETELY LOCK UP. THIS HAS HAPPENED TO ME ROUGHLY 4 TIMES IN THE LAST FEW MONTHS. THE ONLY WAY TO GET THE CAR TO START IS WITH A JUMP. THE BATTERY, STARTER AND ALTERNATOR ARE ALL GOOD AND ARE NOT CAUSING THE ISSUE.

ALL THE SUB-SYSTEMS ON THE 2014 CHEVY CRUZE ARE CONTROLLED THROUGH THE RADIO SYSTEM. WHEN BACKING UP, THE BACKUP CAMERA, WHICH IS DISPLAYED THROUGH THE RADIO ENTERTAINMENT SCREEN, DOES NOT ENGAGE. SEVERAL OF THE OTHER SUB-SYSTEMS, INCLUDING THE AC, THE RADIO ITSELF, AND OTHER SYSTEMS ARE ALSO INTERMITTENT WHILE DRIVING THE CAR. IN ORDER TO RESET THE SYSTEM THE CAR HAS HAD TO BE PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF COMPLETELY, LET SIT FOR SEVERAL MINUTES, AND THE RESTARTED. AFTER DOING SO THE SYSTEM HAS RESET, BUT HAS DONE THE SAME THING DAYS OR WEEKS LATER. AFTER BRINGING THE CAR IN TO THE DEALER OVER FOUR TIME THE PROBLEMS HAVE YET TO BE RESOLVED.

SOMETIMES WHILE DRIVING, IF YOU HIT THE BRAKE OR HIT THE WINDOW SWITCH, THE POWER TO THE RADIO PANEL AND DRIVERS DISPLAY WILL CUT OFF, SOMETIMES THE "SERVICE STABILITRAC" SIGNAL WILL COME UP AND THE POWER WILL COME BACK ON AFTER A FEW SECONDS, WHEN THIS HAPPENS IT WILL ALSO CUT POWER TO THE POWER STEERING, IF YOU ARE NOT PREPARED FOR IT OR YOUR NOT AWARE OF THE SITUATION IT CAN SURPRISE YOU, IT CAN BE ESPECIALLY STARTLING WHILE TURNING AND ALL OF A SUDDEN POWER CUTS OUT AND YOU HAVE TROUBLE STEERING, THE CAR WILL STAY RUNNING AND THE POWER WILL CUT FOR A FEW SECONDS, AND THEN EVERYTHING WILL GO BACK TO NORMAL. LOOKING ONLINE THIS SEEMS TO BE A COMMON ISSUE WITH THE EARLIER CHEVY CRUZ. I AM JUST NOT SURE OF THE FULL EXTENT OF THE ISSUE.

UPON LEAVING A STORE THE CAR BEGAN TO SLOW DOWN AS THE FRONT PASSENGER SIDE WHEEL BEGAN TO WOBBLE. I PULLED INTO A PARKING LOT, STOPPED THEN REVERSED SLOWLY THEN PULLED FORWARD SLOWLY WHEN A PATRON EXITING THE STORE SAID STOP. ONCE I EXITED MY CAR I NOTICED THE PASSENGER FRONT WHEEL SEEMED DISLOCATED FROM THE VEHICLE. THEN TRANSMISSION FLUID BEGIN TO LEAK FROM THE UNDER THE CAR OF THE DISLOCATED WHEEL. IN THE PICTURES THE CAR IS PARKED STRAIGHT BUT FRONT PASSENGER SIDE WHEEL IS TURNED OUTWARD.