2011 CHEVROLET CRUZE Complaints
View complaints related to 2011 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 710 complaints submitted for the 2011 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 CHEVROLET CRUZE- FALLS CITY, TX
I WAS DRIVING WHEN MY CAR STARTING BEEPING SAYING MY DOOR WAS OPEN WHILE IN MOTION AND ALSO MY LOCKS KEPT LOCKING AND UNLOCKING WHILE DRIVING ALSO MY WINDOWS KEPT OPENING AND CLOSING WITHOUT THE BUTTON BEING PUSHED.
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- BROCKWAY, PA
I WAS EXITING INTERSTATE 80 ON MY WAY TO WORK WHEN THE CAR SHIFTED FROM 4TH GEAR TO 5TH GEAR THE MOTOR STARTED FREE REVVING. I TOOK THE CAR TO MY OTHER JOB WHERE I CHANGED THE TRANSMISSION FLUID WITH DEXTRON VI. THE TRANSMISSION JUST KEPT GETTING WORSE AND STARTED SLIPPING IN OTHER GEARS. AMECHANIC TOLD ME HE THOUGHT THE TRANSMISSION WAS GOING BAD AND I NEEDED TO REBUILD IT OR GET A DIFFERENT TRANSMISSION..I TOOK OUT A LOAN TO BUY A USED TRANSMISSION AND TO N BECAUSE I WORK 2 JOBS AND DIDN'T HAVE TIME OR TOOLS TO DO MYSELF WHEN THE MECHANIC PUT THE USED TRANSMISSION IN THE CAR HE SAID IT IS SLIPPING ALSO. I'M OUT $1200.00 TRANSMISSION HAS A WARRANTY BUT LABOR MONEY IS GONE PLUS I'M PAYING INTEREST ON THAT MONEY NOW. I ALWAYS CHANGED MY OIL PUT BRAKES ON TIRES WHATEVER THE CAR NEEDED I DID. I BOUGHT THE CAR NEW AND HIT HAD A 3/36000 BUMPER TO BUMPER WARRANTY. THE WHEEL BEARING WENT OUT AT 38 OR 39000 MILES THEY SAID I WAS OUT OF WARRANTY. I HAVE A 5/100000 MILE WARRANTY ON THE TRANSMISSION AND I'M 3 MONTHS AND 9000 MILES OVER I CANT IMAGINE THEY WOULD DO ANYTHING TO HELP WITH THAT SINCE THEY DIDN'T DO ANYTHING ON A $100.00 PART..VERY DISGUSTED WITH THE RELIABILITY ON THESE NEW CARS. IS THERE ANYTHING THAT CAN BE DONE ABOUT THIS PLEASE LET ME KNOW..I DRIVE ABOUT 22-25000 MILES A YEAR TO WORK.. THANK YOU *TR
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- ROCKY MOUNT, NC
MY CAR HESITATE SOMETIME DURING DRIVING AT LOW SPEED OR HIGH SPEED AND THE STABILI TRAK LIGHT APPEAR, THE CHECK ENGINE LIGHT STAYS ON EVEN WHEN I HAVE REPLACED THE PART NEEDED..
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- WISE, VA
I BOUGHT MY CAR MARCH 2015 AND I HAVE HAD NOTHING BUT PROBLEMS SINCE I GOT IT. I STILL OWE $ 8000.00 ON IT AND THE GM COMPANY TOLD ME MY MOTOR IS BLOWED. MY FATHER IS A MECHANIC AND TOOK A LOOK AND SAID HE BELIEVES MY CAR JUMPED TIME BECAUSE MY WATER PUMP QUIT. MORGAN MCCLURE TOLD ME THEY WOULD FIX IT BUT IT WILL COST ME 3500 DOLLARS. I THINK ALL THESE CARS NEED TO BE TAKEN OFF ROAD AND EVERYONE WHO HAS HAD ISSUES SHOULD GET PLACED IN ANOTHER CAR.. I AM PAYING A TOTAL OF 17,000 FOR MY CAR AND ITS NOT EVEN DRIVABLE. I WILL NEVER BY ANOTHER CRUZE AND I WILL LET EVERYONE KNOW THE ISSUES SO THEY DON'T BUY ONE EARTHIER. IVE BEEN RIPPED OFF WITH THIS CAR SINCE THE DAY I BOUGHT IT . THIS IS EXACTLY WHAT HAPPENED TO MY CAR.. I DROVE MY CAR TO WORK WITH NO ISSUES. WHEN I GOT OFF WORK I CRANK MY CAR AND DROVE IT TO MORGAN MCCLURE TO GET A RESERVOIR CAP FOR MY CAR BECAUSE IT WOULDN'T TIGHTEN DOWN LIKE IT WAS STRIPPED. I CUT MY CAR OFF WENT IN TO MORGAN MCCLURE AND BOUGHT CAP. PUT IT ON AND MY CAR WOULDN'T CRANK BACK. THEY LOOKED AT CAR AND CHARGED ME $35.00 FOR LOOKING AT IT FOR 2 SECONDS TO TELL ME IT HAS NO COMPRESSION AND MY MOTOR IS BLOWED. THEY TOLD ME THEY CAN FIX IT BUT I NEED A NEW OR USED MOTOR AND IT WILL COST $3500.00.
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- MANASSAS, VA
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT CRASHED INTO A FENCE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AFTER THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 CHEVROLET CRUZE- BLOXOM, VA
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING 15 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED AND THE VEHICLE WOULD NOT STOP. THE CONTACT WAS ABLE TO STOP THE VEHICLE AFTER CONTINUALLY DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 73,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 CHEVROLET CRUZE- WEST DES MOINES, IA
AFTER HAVING OTHER RECALLS WITH THIS VEHICLE, NOW THERE IS A TRANSMISSION FLUID LEAK DIRECTLY AFTER THE WARRANTY EXPIRED. THIS WAS DISCOVERED AT THE DEALERSHIP WHEN "CHECK ENGINE" LIGHT WAS ON DUE TO EVAP VENT VALVE NEEDING REPLACED. SHOTTENKIRK CHEVROLET STATED THE TRANSMISSION FLUID LEAK REPAIR WILL COST $1,380.00
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- BROOK PARK, OH
THE CHROME PLATING ON BOTH THE FRONT DRIVER AND PASSENGER INTERIOR DOOR HANDLES STARTED TO PEEL OFF WHICH CREATED SHARP EDGES ON THE HANDLES IN WHICH I AND OTHERS HAVE CUT OURSELVES ON. I HAD TO CHIP SOME OF THE CHROME PLATING OFF AND WRAP THE HANDLES WITH TAPE TO PREVENT MYSELF AND MY KIDS FROM GETTING CUT ON THE PEELING CHROME FINISH.
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- CRESTLINE, OH
TL* THE CONTACT OWNS A 2011 CHEVROLET CRUIZE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHIFTED FROM SIXTH GEAR TO FIRST. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO PULL OVER IN A PARKING LOT AND THE VEHICLE RESTARTED NORMALLY AFTER 20 MINUTES. THE FAILURE RECURRED AND WOULD NOT CHANGE GEARS. THE VEHICLE WAS NEVER TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. UPDATED 08/02/16*LJ THE CONSUMER STATED THE VEHICLE LOCKED UP AND WENT INTO FIRST GEAR. UPDATED 08/15/16.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 CHEVROLET CRUZE- LA PORTE, IN
WHEN AT A STOP AND WHEN I GO TO TAKE OFF CAR ROLLS BACKWARD. THIS CAR HAS A AUTOMATIC TRANS, BUT ACT LIKE A STICK TRANS, I BOUGHT THIS CAR NEW OFF LOT. AND FIRST BRAKES KEEP LOCKING UP LIKE SOMETHING IS IN IT. BUT IF I ROLL BACKWARD IT DISENGAGES . I'VE TAKEN IT TO THE DEALER A COUPLE OF TIMES DUE TO THIS ISSUE AND THEY ALSO HEARD IT BUT NEVER COULD FIND ANYTHING. I REALLY LIKE THIS CAR BUT IT FALLING APART FROM DAY ONE.. I KEEP IT SERVICED LIKE I AM SUPPOSE TO.
Source: NHTSA WEB SITE