2016 CHEVROLET CRUZE Complaints

View complaints related to 2016 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 240 complaints submitted for the 2016 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 CHEVROLET CRUZE
    - Greensburg, PA

    Power train system (po299) A turbocharger harnesses the flow of exhaust gases that spins an internal turbine. This turbine then forces or packs air into the engine faster than normal .This action increases the horsepower of the engine. When it doesn’t work!!!!A failed turbo charger will cause a decrease in engine performance which isn’t for family . (Manufacturer recall number:A212338300 recall date 11/05/21

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - Zephyrhills, FL

    The contact owns a 2016 Chevrolet Cruze. The contact stated while driving at various speeds, the vehicle inadvertently shut off without warning. The contact stated that soon after the failure, the vehicle independently restarted, and the vehicle resumed normal vehicle operation. The vehicle was taken to a dealer where a diagnostic test was performed and recommended that the fuel system be cleaned. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 33,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 CHEVROLET CRUZE
    - Gnadenhutten (OH), OH

    Hit a buck on highway. When airbags went off I felt sudden sharp pain in my left arm. I was later advised that it most likely was shrapnel from the airbag. It was obvious from the injury something hit my arm with a lot of force. The car was a total loss and in possession of insurance company. Concerned that it could have been my eye.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - Mason City, IA

    I was driving down the road when my son said he smelled something and made pull over. There were what I thought were small flames on the floor so i dumped my water on them, then i realized the seat itself was melting and dripping stuff on the floor. then the seat went up. Very shortly after that the car was completely engulfed and is now a total loss.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - POWELL, TN

    My vehicle gives the message "shift to park" even when it placed in park, making it impossible to lock and possibly causing the battery to run down. Continuing to restart the vehicle and placing in park until the message goes away has been my only resolution. The issue has been reproduced by an independent service center. They were unable to ascertain what was causing the issue. I am aware a recall was issued for this problem in earlier model Chevy Cruzes. It seems my vehicle should have also been included in this recall. It is evident this has been a huge problems in GM vehicles and when it continues to affect later vehicles it should be addressed and corrected by the company.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - Geneva, NY

    At first, and only on cold/rainy/snowy weather, while driving the radio would randomly turn off and turn itself back on (i have videos of this). Sometimes it would last a few seconds, sometimes a few minutes. While this was happening, the blinker sounds wouldn't work. I brought it to Chevy in Geneva, NY for diagnostics. No check engine codes ever. They told me that the radio computer needed to be updated. I had them fix it, only to find out that the problem would still happen. Over a few months, it developed more symptoms. It started to not shut off when I pushed the button, and it also started stalling when it went into auto off, but would turn back on if I put it in park and re started. At first it would stall in auto off at random times. This caused an accident in the summer of 2019. I was at a stop sign, waiting to make a right hand turn, took my foot off the brake and car stalled. The car behind me thought I was going and rear ended me. I had to drive around in the summer with the heat on, as it was the only way to prevent the car from going into auto off. I had the car looked at a few more times after that (paying $100 diagnostic fees every time). Brought it back to chevy and the told me it was because of the damage to my trunk allowing water to get to the battery (it wasn't). Issues then turned into stalling at auto off, but not turning back on once in park. I brought it to the dealership I bought it from and they looked at the alternator and had them clean all battery terminals and replace the battery. This worked for 2 weeks before continuing. It got to the point that I had to jump start my car everytime I wanted to drive it or it stalled. Finally it just wouldnt start, So i had it towed to chevy again in 2021. They determined the issue was the starter and replaced. It worked but as of now (9/13/23) my car has began stalling at auto off. It is very dangerous, car gives no warning!! There is too much to say with limited space

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - Selbyville, DE

    The contact owns a 2016 Chevrolet Cruze. The contact stated while driving 25 MPH, the front air bag warning light illuminated, and the message "Service Air Bags" was displayed. The vehicle was taken to the dealer that stated that the front passenger side air bags needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 137,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 CHEVROLET CRUZE
    - Washington Court House, OH

    I have a 2016 cheavy cruise. It keeps overheating I have replaced the thermostat and thermostat housing and still have had issues with it overheating. I have done research and several cruises with this year have had the same issues.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - Lombard , IL

    Stability Track came on randomly all of sudden car was stalling, running poorly and smell Gas , sure enough leaking Gas Everywhere, very dangerous. Lucky car did not catch on fire. I am still paying for this car. Just thankful no one got injured. THERE IS NO RECALLS FOR THIS VIN ABSOLUTELY SHOULD BE.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - West Palm Beach, FL

    I have been taking a burning smell emanating from the vehicle. When I took vehicle in for servicing last week, I was told that the smell was as a result of an engine leak. I was informed that my vehicle was not the first of the same make and model that the service center has seen in recent weeks. Worried that this could be an issue can lead to a fire. Planning on having repairs done, but would like to know whether this is something that can be investigated to determine whether it is a manufacturer defect.

    Source: NHTSA WEB SITE