2011 CHEVROLET CRUZE Complaints
View complaints related to 2011 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 710 complaints submitted for the 2011 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 CHEVROLET CRUZE- WOODLAND HILLS, CA
MY CAR HAS A CHECK ENGINE LIGHT AND I TOOK IT TO DEALER THEY DO NOT KNOW WHAT THE CODE IS, ITS P057C AND I WAS DRIVING ON HIGHWAY GOING 70 AND CAR ALL OF A SUDDEN LOSES POWER WENT FROM 70MPH TO 5MPH IN A SPLIT SECOND ALMOST GOT REAR ENDED BY A SEMI TRUCK I AM AFRAID TO DRIVE MY CAR FOR MY SAFETY. DEALER WANTS HUNDREDS OF DOLLARS JUST TO TRY AND FIGRE OUT THE ISSUE BUT AFTER DIAGNOSTIC THEY STILL HAVE NO CLUE. SO THIR PLAN WAS TO DISSECT MY CAR LIKE A SCIENCE PROJECT AND MAYBE FIX IT. THEY WANT THE CAR FOR A WEEK AND DO NOT OFFER ANY LOANER CARS. CHEVROLET NORTHRIDGE DEALERSHIP CALIFORNIA. TODAY 03/04/16 DRIVING TO WORK GOING 40MPH AND GET TO A RED LIGHT, IT TURNED GREEN I HIT THE GAS AND THE CAR JUST REVS AND WONT GO MORE THAN 5PMH . I HAD TO PULL OVER AND TURN CAR ON AND OFF 2 TIMES BEFORE I COULD GET TO WORK. AND GOT THERE LATE BECAUSE OF THIS. AND AGAIN ALMOST GOT REAR ENDED. I PRESS THE GAS AND THE CAR REVS AS IF IT IS IDLING. PLEASE MAKE THIS A RECALL AND HELP GET THIS FIXED. ITS GOING TO BE A REASON WHY A DRIVER LOSES THEIR LIFE. THIS IS A TRUE EMERGENCY SINCE IT JUST FEELS LIKE THE CAR HAS A MIND OF ITS OWN. AND DEALER DOES NOT KNOW WHAT TO DO. PLEASE PLEASE HELP!
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- MARSHFIELD, MO
MY 2011 CHEVY CRUZE IS NOT SHIFTING PROPERLY WHILE ACCELERATING. IT IS MOST NOTICEABLE WHILE ACCELERATING RAPIDLY ON AN ENTRANCE RAMP, IT JERKS AND DOES NOT ACCELERATE PROPERLY. IT MAKES YOU WANDER IF IT IS GOING TO STOP WORKING. I HAVE ALSO HAD A LAG IN REGULAR SHIFTING. THESE PROBLEMS WERE ADDRESSED BY MY LOCAL CHEVY THREE TIMES WHILE UNDER WARRANTY AND IT RESULTED IN REBUILDING MY TRANSMISSION. I AM NOW OUT OF WARRANTY AND HAVING THE EXACT SAME ISSUES THAT IT TOOK THEM THREE TIMES TO FIX. I HAVE HAD THIS CAR AT THE DEALER TO OFTEN SINCE PURCHASING IT. I HAVE ALSO HAD THE AIR CONDITIONER COMPRESSOR AND FAN REPLACED AND ALL RECALLS PERFORMED. I WILL NEVER BUY ANOTHER CHEVY CRUZE. I DO HAVE RECORDS OF MY REPAIRS.
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- CIRCLEVILLE, OH
CAR WILL SLOW TO 2 MPH WITH THE WARNINGS "LOW ENGINE MODE" AND "SERVICE STABILITRACK". CAN BE GOING ANY SPEED AND THIS HAPPENS. HAVE HAD THE CAR TOWED 3 TIMES FOR THIS SAME PROBLEM. EACH TIME THEY TELL US IT IS ANOTHER PART THAT IS DEFECTIVE. WE HAVE SPENT APPROXIMATELY $2,000 ON REPAIRS FOR THIS SAME ISSUE. MY MAIN CONCERN IS THAT MY [XXX] YEAR OLD SON WHO DRIVES THIS VEHICLE IS GOING TO GET KILLED. IF THIS HAPPENS ON A HIGHWAY WITH A SEMI BEHIND HIM, THE SEMI WILL NOT BE ABLE TO SLOW DOWN TO THAT SPEED THAT FAST AND WILL RUN RIGHT OVER HIM. THERE ARE NUMEROUS REPORTS OF THIS SAME ISSUE ON 2011-2015 CRUZE VEHICLES THAT YOU CAN FIND ANYWHERE ON THE INTERNET (EVEN ON GM FORUM). I WOULD LIKE TO KNOW HOW MANY PEOPLE HAVE TO DIE FROM THIS ISSUE BEFORE A RECALL IS MADE ON THESE VEHICLES? *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- LACEY, WA
DRIVING AT 25MPH AND SLOW DOWN TO GO OVER A SPEED BUMP AROUND 5MPH WHEN TRYING TO ACCELERATE AFTER THE TRANSMISSION STARTS TO SLIP TRYING TO PICK A GEAR HAD TRANSMISSION SERVICE FLUID WAS BLACK NOT RED
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- TEMPERANCE, MI
I FIRST TOOK MY CRUZE TO THE DEALER BECAUSE OF LEAKING TRANSMISSION FLUID FROM A DEFECTIVE SEAL ON THE TRANSMISSION BOX. THEY ALSO SAID THE BATTERY WAS CRACKED. TRANSMISSION WAS COVERED UNDER WARRANTY, BUT I HAD TO BUY A NEW BATTERY. REALLY? AFTER THAT WORK BEING DONE, I NOTICED THE SMELL OF ANTI FREEZE. DEALER SAID A HOSE WAS SPLIT, BUT WHEN I ASKED TO SEE THE HOSE, THEY SAID THE END BROKE OFF WHEN THEY WERE REPLACING A CLIP BLAMED ON THE ANTI FREEZE LEAK. I HAD TO BUY A NEW HOSE. SAID THEY CHECKED THE SYSTEM FOR LEAKS AND THERE WEREN'T ANY. THE CAR STOPPED LEAKING FOR A WHILE, BUT NOW I HAVE PUDDLES OF ANTI FREEZE ON THE GARAGE FLOOR AND A NAUSEATING SMELL AROUND THE CAR. I AM GOING TO GO TO A DIFFERENT DEALER FOR A SECOND OPINION, BUT I FEAR I HAVE A REAL PROBLEM AND FROM WHAT I'VE READ IT IS COMMON WITH THIS CAR AND GM HASN'T DONE MUCH TO HELP THE CONSUMER. I BELIEVED IN BUYING AMERICAN, BUT IT WON'T BE ANOTHER CHEVY.
Source: NHTSA WEB SITE -
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2011 CHEVROLET CRUZE- PARMA, OH
TAKATA RECALL. I DRIVE A 2011 CHEVROLET CRUZE WITH APPROXIMATELY 57000 MILES. LAST WEEK I WAS DRIVING IN TRAFFIC WHEN THE CAR SUDDENLY BEGAN TO LOSE POWER. ON MY DASHBOARD NOTICE CENTER THE MESSAGE "ENGINE POWER REDUCED" FLASHED. THE CAR LOST ACCELERATION AND BECAME VERY DIFFICULT TO CONTROL. I WAS SURROUNDED BY TRAFFIC AND VERY LUCKY I DID NOT GET HIT AS I MANAGED TO GET IT TO COAST INTO A PARKING LOT. THIS IS A VERY DANGEROUS SITUATION. AFTER DOING ONLINE RESEARCH I WAS SHOCKED TO SEE THE NUMBER OF PEOPLE THAT THIS HAS HAPPENED TO. UNFORTUNATELY IT SEEMS TO HAPPEN AFTER THE 50,000 MILE MARK ON THESE VEHICLES AND USUALLY AFTER THE WARRANTY EXPIRES
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- LOS ALAMOS, NM
I AM A FIRE INVESTIGATOR I WORK FOR THE LOS ALAMOS COUNTY FIRE DEPT. I INVESTIGATED A VEHICLE FIRE THAT ORIGINATED IN THE ENGINE COMPARTMENT, VEHICLE WAS STATIONARY AND HAD JUST BEEN DRIVEN APPROX.. 1 HR. THE VEHICLE IS LISTED AS HAVING A RECALL NHTSA CAMPAIGN NUMBER: 12V288000. IT APPEARS THAT EVEN THOUGHT THE VEHICLE WAS SERVICED FOR THE RECALL THE SAME PROBLEM AND RESULTING FIRE HAPPENED. VEHICLE BEGAN TO SMOKE AFTER BEING PARKED AND FIRE WAS WITN
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- VERONA, PA
WHILE DRIVING POWER REDUCTION MESSAGE FLASHED,SERVICE ESP FLASHED..POWER WAS DRASTICALLY REDUCED..HAD TO PULL OFF ROAD,SHUT OFF VEHICLE FOR SEVERAL MINUTES AND RESTART.HAS HAPPENED SEVERAL TIMES.HIGHLY DANGEROUS PROBLEM
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- SYCAMORE, IL
FROM A STOPPED POSITION, I WOULD ACCELERATE THROUGH 1ST GEAR, JUST BEFORE I CHANGE GEARS TO 2ND. THE WHOLE CAR'S ELECTRICAL SYSTEM GOES HAYWIRE. ALL SYSTEMS RESET, MOST OF THE TIME THIS MEANS I CAN A VERY BAD JERK IN BETWEEN GEARS 1 AND 2. A FEW TIMES THE CAR TURNED OFF. IF THE CAR DOES DIE, I AM UNABLE TO START THE CAR OR JUMP IT FOR AT LEAST 15 MINUTES. THE LONGEST I HAD TO SIT WAS OVER 30 MINUTES. CHEVY'S DIC SYSTEM TELLS ME TO CHECK A VARIETY OF THINGS, NOT ALWAYS ALL OF THEM. BUT USUALLY CHECK POWER STEERING AND AIRBAG SYSTEMS. A FEW TIMES IT TOLD ME TO CHECK TRACTION CONTROL SYSTEMS. THE CHECK ENGINE LIGHT HAS NEVER COME ON IN ANY OF THESE INSTANCES. CHEVY SAYS THIS IS DUE TO A FAULTY GROUND WIRE, WHICH THEY REPLACED AND IT CONTINUES TO DO THIS. THIS IS A VERY DANGEROUS SITUATION, WHERE IF I WAS IN A BUSY INTERSECTION I COULD EASILY BE CAUGHT IN AN ACCIDENT. LUCKILY, THIS HAS HAPPENED MOSTLY IN RESIDENTIAL AREAS.
Source: NHTSA WEB SITE -
2011 CHEVROLET CRUZE- SEVERN, MD
INTERMITTENT SERVICE TRACTION CONTROL AND STABILITRAK WHILE AT A STOP WHEN ATTEMPTING TO DRIVE AFTER THE SERVICE LIGHT CAME ON THE VEHICLE LACKED POWER AND HIGH TEMP FAN TURN ON. THE ONLY WAY TO GET THE CAR OUT OF THE SERVICE LOCK WAS TO TURN THE IGNITION OFF AND TURN IT BACK ON. I TOOK THE CAR TO A DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE ISSUE. THIS ISSUE HAS BEEN COVERED UNDER A RECALL ON OTHER CHEVY VEHICLES SUCH AS THE EQUINOX.
Source: NHTSA WEB SITE