2014 CHEVROLET CRUZE Complaints

View complaints related to 2014 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 670 complaints submitted for the 2014 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 CHEVROLET CRUZE
    - DULUTH, GA

    I TOOK MY 2014 CHEVY CRUZE LTZ TO THE CHEVROLET DEALERS IN 2 DIFFERENT OCCASIONS ABOUT 2 YEARS APART. THE SAME ISSUE PERSISTS. I GET ALL THE ELECTRIC SYSTEMS TO START BLINKING AND TURNING OFF AND ON FOR A MINUTE AND A MESSAGE APPEARS SAYING "SERVICE STABILITY CONTROL". THE POWER STEERING GOES OFF, AND THE BREAKS AND THE CAR KEEPS RUNNING SO IT IS DANGEROUS TO DRIVE. IT CAUSED THE CAR BATTERY TO BE DAMAGED BECAUSE THE SULFURIC ACID EVAPORATED AND MADE THE CAR STINK SO MUCH LIKE ROTTEN EGGS. I TOOK IT IT UNDER WARRANTY THEY COULDN'T FIGURE IT OUT (I TESTED THE BATTERY INDEPENDENTLY AND IT WAS PERFECT-SO IT WAS THE ALTERNATOR), I TOOK IT AGAIN AFTER WARRANTY EXPIRED AND STILL THEY JUST REPLACED THE (REPLACEMENT) BATTERY AGAIN BUT I MIGHT BE RISKING MY LIFE BY DRIVING THIS CAR WHICH HAS THE "STABILITY" ERROR AT RANDOM TIMES FOR A MINUTE AND THEN IT DISAPPEARS BUT AT THE DEALERS THEY SAY THAT THEY CANNOT TEST IT UNLESS IT HAPPENS IN FRONT OF THEM.

    Source: NHTSA WEB SITE
  • 2014 CHEVROLET CRUZE
    - SOUTH EUCLID, OH

    I STARTED HAVING ISSUE LAST YEAR WITH THE ENGINE. I CALLED CHEVY AND WAS ADVISED MY WARRANTY EXPIRED 12 DAY'S BEFORE MY COMPLAINT. AFTER DOING SOME RESEARCH I LEARNED THAT MULTIPLE CONSUMER'S ACROSS THE COUNTRY ARE HAVING THE SAME ISSUES WITH THE HEATING SYSTEM AND ENGINE. I FEEL MY CAR SHOULD HAVE BEEN RECALLED. THE VEHICLE WILL JUST SHUT OFF MID TRAFFIC WITHOUT WARNING. I HAVE INVESTED MORE THAN 1000 DOLLARS AND IT'S STILL HAVING ISSUES.

    Source: NHTSA WEB SITE
  • 2014 CHEVROLET CRUZE
    - HAYWARD, CA

    MY BOYFRIEND WAS IN A CAR ACCIDENT. WE ARE BOTH ON THE CAR, AND THE AIRBAGS DIDNT GO OFF

    Source: NHTSA WEB SITE
  • 2014 CHEVROLET CRUZE
    - GREEN BAY, WI

    I WAS HIT BY A TRUCK DRIVING AT LEAST 50MPH. HIS AIR BAGS ALL WENT OFF, MINE DID NOT. I WAS AT A ROLLING START TO DRIVE, HE WAS ON THE HIGHWAY. WITH THE AMOUNT OF DAMAGE DONE TO THE CAR AND THE FORCE OF THE ACCIDENT IT IS ABSOLUTELY TERRIFYING THAT THE AIRBAGS DID NOT GO OFF TO SAVE ME FROM HITTING THE STEERING WHEEL SO HARD.

    Source: NHTSA WEB SITE
  • 2014 CHEVROLET CRUZE
    - BRYAN, OH

    MY BACK SEAT MIDDLE SEAT BELT IS LOCKED INTO PLACE AND IS NOT USEABLE. I WAS STATIONARY TRYING TO BUCKLE IN MY BOYFRIEND'S DAUGHTER AND COULD NOT GET THE SEAT BELT TO UNLOCK.

    Source: NHTSA WEB SITE
  • 2014 CHEVROLET CRUZE
    - EDMOND, OK

    NHTSA IS NUMBER 11192482 SAME PROBLEM AS THIS CUSTOMER RAIDO SHUTS OFF WHILE DRIVING THEN KEY FOB WILL NOT LOCK THE CAR AFTER PULLING THE KEY OUT AFTER THIS HAPPENS NOTHING WILL LOCK OR TURN ON.PUT THE KEY IN AND IT WILL LOCK UP THE KEY IN THE INGISHON AND NOT EVEN GET INTO THE ON POSITION ( IV MADE CORRECTIONS TO THE NHTSA NUMBER )

    Source: NHTSA WEB SITE
  • 2014 CHEVROLET CRUZE
    - EDMOND, OK

    NHTSA IS NUMBER 11193552 I HAVE THE SAME PROBLEM AS THIS CUSTOMER TO THE T. THE CARS RADIO WILL SHUT OFF WHILE DRIVING AFTER I TAKE THEY KEY OUT WHILE PARKED THE KEY FOB WILL NOT LOCK THE CAR AND THEN IF PUT INTO THE INGISHON IT WILL EAT THE KEY AND LOCK UP . THIS IS A COMMON PROBLEM THAT NEEDS TO BE LOOKED INTO THERE SHOULDN'T BE A YOUTUBE VIDEO WITH 50K VIEWS ON HOW TO GET YOUR CAR KEY OUT OF THE INGISHON AFTER THE ELITRICAL PROBLEMS. PLEASE FULLY READ NHTSA NUMBER 11193552 REPORT AS IT IS THE MOST DETAILED AND RELIABLE SOURCE OF INFO FOR THIS PROBLEM . IT HAPPENS MORE OFTEN THEN ONCE SO THE DATE WHEN THIS HAPPEND WILL BE THE LATEST ACCORNCE OF THIS.

    Source: NHTSA WEB SITE
  • 2014 CHEVROLET CRUZE
    - COLUMBUS, OH

    GM SERVICE BULLETIN PIP5197J (AS AMENDED 10/2018) DESCRIBES MULTIPLE ISSUES WITH THE PCV AND NON RETURN VALVE ON THIS ENGINE. IF EITHER PART FAILS IT IS A COSTLY REPAIR AND CAN LEAD TO OIL SPRAYING OUT OF THE VALVE COVER/INTAKE MANIFOLD. THIS HAPPENED TO MY VEHICLE IN OCTOBER AND HAS HAPPENED TO A HUGE NUMBER OF OTHER VEHICLES IN THE PAST 6 YEARS. THE OIL EXPECTORATE FROM THE ENGINE CAN BURN AND CAUSE SMOKE TO ENTER THE PASSENGER COMPARTMENT LEADING TO RESPIRATORY ISSUES FOR THE PASSENGERS. THE ISSUE IS KNOWN TO GM BUT THEY WILL NOT ISSUE A RECALL OR SERVICE WARRANTY EXTENSION. IN ADDITION TO THE SMOKE ISSUE, THE OIL CAN ALSO FORM A HAZARD ON THE ROADWAY THROUGH OIL DROPLETS. A VERY TINY STOPPER BALL IN THE VALVE CAN MALFUNCTION, LEADING TO A CASCADE OF FAILURES THROUGHOUT THE ENGINE. THE SERVICE BULLETIN COVERS 4 SPECIFIC MODELS OF VEHICLES FROM 2011-2019.

    Source: NHTSA WEB SITE
  • 2014 CHEVROLET CRUZE
    - PITTSBURGH, PA

    TO WHOM IT MAY CONCERN, I WOULD LIKE TO FILE A COMPLAINT ON THE SAFETY HAZARD CAUSED BY FAULTY BLIND SPOT DETECTORS ON CHEVY CRUZES. I STARTED RECEIVING A NOTIFICATION ON MY DASHBOARD THAT THE BLIND SPOT ALERT SYSTEM NEEDED SERVICE. ONLY A WEEK LATER I WAS RECEIVING NOTIFICATIONS THAT THE ALERT WAS TURNED OFF. WHEN I TOOK IT TO THE CHEVY DEALER THEY RAN THE SOFTWARE AND SAID THAT IT WAS DEFECTIVE AND THEY NEEDED TO REPLACE THE BLIND SPOT DETECTOR MODULES FOR $900. AT FIRST GM SEEMED WILLING TO WORK AND START A CASE FILE AND LOWERED THE PRICE TO $734. CURRENTLY MY CARS BLIND SPOT ISN'T WORKING AND IT SEEMS TO HAVE SPREAD TO THE REAR CROSS TRAFFIC ALERT WHICH IS NOTIFYING ME THAT IT'S TURNED OFF AS WELL. THE CHEVY DEALER SAID THAT THEY WOULD TRY AND REPLACE THE BLIND SPOT MODULES AND HOPEFULLY THAT WOULD FIX THE REAR CROSS TRAFFIC DETECTORS. DUE TO THE CLASS ACTION LAWSUIT (SEEN HERE) HTTPS://WWW.TRUTHINADVERTISING.ORG/WP-CONTENT/UPLOADS/2018/05/HUDSON-V-GENERAL-MOTORS-COMPLAINT.PDF AND VARIOUS OTHER ONLINE COMPLAINTS ( HTTPS://CHEVROLETFORUM.COM/FORUM/IMPALA-14/BLIND-SPOT-DETECTION-PROBLEM-81694/PAGE2/) I BELIEVE CHEVROLET AND GM SHOULD BE HELD ACCOUNTABLE FOR THE FAULTY SAFETY SYSTEMS THEY HAVE INSTALLED.

    Source: NHTSA WEB SITE
  • 2014 CHEVROLET CRUZE
    - LITTLE ROCK, AR

    TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE SHUT OFF AND THE KEY FAILED TO RELEASE FROM THE IGNITION. THE VEHICLE WAS JUMPSTARTED AND RETURNED TO NORMAL. THE CONTACT CALLED CRAIN CHEVROLET (9911 I-30, LITTLE ROCK, AR 72209, (501) 436-4484) WHO STATED THAT DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 59,045.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE