2011 CHEVROLET CRUZE Complaints

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE GLOVE BOX LIGHTING STARTED TO FLICKER AND THE EXTERIOR LIGHTING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE NEGATIVE BATTERY TERMINAL CLAMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER TECHNICAL SERVICE BULLETIN NUMBER: 14311 AND NHTSA CAMPAIGN NUMBER: 10057574 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,710.

MOST OF THE MILES I PUT ON A CAR ARE HIGHWAY MILES. I HAVE A 90 MILE ROUND TRIP TO GET TO WORK. THE FIRST TIME THIS HAPPENED WAS APPROXIMATELY 2 YEARS AFTER I BOUGHT THE CAR AND HAD ROUGHLY 60,000 MILES ON IT (SUMMER OF 2013). THE A/C SHUT OFF AND THE WATER TEMPERATURE ROSE VERY QUICKLY. I TOPPED OFF THE COOLANT AND DIDN'T HAVE ANY MORE TROUBLE FOR AWHILE. ABOUT THIS SAME TIME I STARTED GETTING A SICKLY SWEET BURNT OIL SMELL IN THE CAR. VERY STRONG SMELL WHEN STOPPED AND THERE'S NO AIR FLOW TO DISSIPATE THE FUMES. JUST RECENTLY IT HAPPENED AGAIN. SAME THING, A/C SHUT OFF, WATER TEMP INDICATOR PEGGED OUT AND I GOT A MESSAGE SAYING "GO TO IDLE" OR SOMETHING TO THAT EFFECT. THERE WAS COOLANT SITTING ON TOP OF THE ENGINE. WITH THE CAR AT IDLE I COULD ONLY FIND A SMALL LEAK AT THE RADIATOR HOSE WHERE IT PLUGS INTO THE WATER OUTLET. I ASSUME THE LEAK IS MUCH WORSE WHEN THE WATER TEMP GOES UP AND THE SYSTEM PRESSURIZES. EVERY 50 MILES OR SO NOW I HAVE TO CHECK THE COOLANT LEVEL OR RISK ANOTHER OVERTEMP. NEXT IS THE TRANSMISSION. I HATE THIS TRANSMISSION. IT'S VERY JERKY WHEN SHIFTING AND HAS BEEN SINCE DAY 1. I THOUGHT MAYBE AS I DROVE THE CAR IT WOULD SMOOTH OUT EVENTUALLY. NO IT DID NOT. IT'S ESPECIALLY BAD IF YOU ARE COASTING TO A STOP BUT RESUME ACCELERATION BEFORE STOPPING. FINALLY, THE BRAKES HAVE A GLITCH. FROM MY DRIVEWAY I BACK SLIGHTLY UPHILL AND THEN DOWNHILL INTO THE ROAD. AT THIS POINT I HAVE TO STAND ON THE BRAKE PEDAL OR SHIFT INTO DRIVE IF I EXPECT TO STOP. IT SEEMS TO ONLY HAPPEN BACKING OUT OF MY DRIVEWAY. IF I BACK UP ON LEVEL GROUND I DON'T NOTICE IT HAPPENING. IT MAY BE THE DIFFERENCE IN SPEED. I'M NOT GOING AS FAST ON LEVEL GROUND AS I AM COMING DOWN MY DRIVEWAY.

WHILE ATTEMPTING TO ACCELERATE INTO AN BUSY INTERSECTION, I FLOORED MY CAR AND QUICKLY REALIZED MY ENGINE HAD DRASTICALLY REDUCED POWER. THE CAR WAS HARDLY MOVING. THE ENGINE WAS RUNNING BUT THERE WAS NO ACCELERATION. THERE WERE NO WARNING LIGHTS OR ANYTHING, JUST NO ACCELERATION. LUCKILY, THE DRIVER BARRELING UP BEHIND WAS ABLE TO MOVE OVER INTO THE OTHER LANE OR IT WOULD HAVE BEEN A HORRIBLE ACCIDENT.

ALMOST TO INTO A HUGE ACCIDENT DRIVING ON THE HIGH WAY AT A SPEED OF 35MPH WHEN MY CAR SLOWED DOWN WITH MY FOOT STILL ON THE GAS. IT FELT LIKE MY GEARS WERE SHIFTING WITHOUT ME SHIFTING THEM. I REALLY DON'T KNOW TO MUCH ABOUT CARS BUT I KNOW THIS WASN'T SUPPOSED TO HAPPEN WHILE DRIVING

I TRY TO START MY CAR AND THE CAR WILL STRUGGLE TO START OR SOMETIMES NOT TURN OVER AT ALL AND NO WARNING LIGHTS ON THE DASHBOARD POP UP. I HAD RECIEVED A RECALL NOTICE IN THE MAIL A COUPLE OF MONTHS AGO ABOUT THE POWER TRAIN. WHEN I READ UP ON IN IT SAID IT MAY MAKE THE CAR NOT RESTART. NOW IF I TURN THE IGNITION TO WHERE ALL THE LIGHTS POP UP & PUT THE CAR IN NEUTRAL, THE CAR WILL START UP EASIER FOR ME. I NO LONGER HAVE THE NOTICE AND AM WONDERING WHAT I SHOULD DO. WHEN I TYPE IN MY VIN # IT SAY IT DOESNT HAVE ANY OPEN RECALLS, YET I RECIEVED A NOTICE.

I WAS INJURED IN ACCIDENT.... HIT A STATIONARY VEHICLE.... THERE'S SIGNIFICANT DAMAGE TO MY VEHICLE...MY AIRBAGS DID NOT DEPLOY... I AM SUFFERING FROM A SEVERE CERVICAL STRAIN, SEVERE NECK SPRAIN WITH INFLATION CAUSING SEVERE HEADACHES, A SEVERE UPPER AND LOWER BACK SPRAIN WITH INFLAMMATION CASING PRESSURE ON MY SCIATIC NERVE... I CANNOT LIFT, BEND , STAND , SIT, LIE DOWN FOR LONG PERIODS OF TIME, I EVEN HAVE TO HAVE HELP JUST TOO BATHE.. I BELIEVE THAT HAD DEPLOYED... MY INJURIES WERE NOT HAVE BEEN SO SEVERE.

PRACTICALLY EVERY DAY I DRIVE MY CAR, I EXPERIENCE EXTREME SHIFTING AND TRANSMISSION ISSUES. SPECIFICALLY, I HAVE TO FLOOR THE GAS PEDAL FOR THE CAR TO MOVE FROM 2ND TO 3RD SHIFT. THIS IS AN AUTOMATIC CAR, AND IT DRIVES LIKE A POORLY SHIFTING MANUAL. IT IS EXTREMELY UNSAFE TO DRIVE BECAUSE IT DOES NOT ACCELERATE WHEN I HIT THE GAS PEDAL, RATHER THE ENGINE REVS VERY HIGH AND LOUDLY, YET THE CAR DOES NOT ACCELERATE. IT ALSO HAS MADE LOUD POPPING SOUNDS FROM THE ENGINE, AND THE CAR FILLS WITH AN EXHAUST SMELL, AND DURING THE WINTER COOLANT SMELL IS OBVIOUS IN AND OUTSIDE THE CAR. I AM VERY UNCOMFORTABLE DRIVING-AND FEEL UNSAFE-DRIVING THIS CAR AND IT IS ALMOST FOUR YEARS OLD WITH LESS THAN 50,000 MILES! I HAVE BROUGHT IT TO THE DEALERSHIP ON THE BELOW DATES AND THEY CANNOT ?DUPLICATE THE ISSUE?, THUS HAVE NOT FIXED IT. ON ONE OCCASION, THE DEALERSHIP HAD MY CAR FOR 3-WEEKS! I HAVE NO IDEA IF THE DEALERSHIP IS EVEN DAILY TESTING, OR DRIVING, THE CAR. I DO KNOW, HOWEVER, IT IS EXTREMELY UNSAFE BECAUSE THE SHIFTING AND ACCELERATING IS UNRELIABLE AND WILL MOST DOUBTABLE CAUSE AN ACCIDENT INJURING MYSELF AND/OR OTHERS. I HAVE ALSO CALLED GM AND NUMEROUS OCCASIONS AND THEY WERE VERY UNHELPFUL, STATING THEY NEVER HEARD OF A SHIFTING/TRANSMISSION ISSUE WITH THE CHEVY CRUZE, WHEN IN FACT THE 2011 CHEVY CRUZE WAS RECALLED FOR SHIFTING LOCK CABLE. I HAVE RECEIVED, UNSOLICITED; A LETTER FROM A LAWFIRM TO SUE GM NOTING THIS EXACT ISSUES SHIFTING/POWER ISSUES (AMONGST FAULTY WATER PUMPS, WHICH I ALSO HAD REPLACED AFTER ONLY OWING THE CAR 2-YEARS), SO CLEARLY THERE ARE MANY OTHERS EXPERIENCING THESE ISSUES. DATES BROUGHT MY CAR TO (SULLIVAN'S ONEILLS IN AVON, CT) 1/16/2015; 5/2/2015; 5/09/2015;5/13/2015; 6/24/2015; 7/17/2015 MY GM SERVICE TICKETS ARE 71-1490864298 & 71-1490864298. THE CAR IS EITHER A LEMON, OR NEEDS TO BE RECALLED FOR SHIFTING/TRANSMISSION ISSUES.

MY HUSBAND NOTICED THE COOLANT LEVEL WAS LOW WHILE CHANGING MY OIL. HE FILLED UP THE COOLANT COMPARTMENT. A WEEK LATER, MY BATTERY DIED, SO WHEN MY HUSBAND WHEN TO JUMP MY CAR, HE NOTICED THE COOLANT LEVEL WAS ONCE AGAIN LOW AND THAT THERE WAS COOLANT PRESENT ON THE ENGINE HOSES. HE FILLED UP THE COOLANT AGAIN AND IT IS STEADILY LEAKING COOLANT WHEN THE CAR IS RUNNING. I RECEIVED A LETTER IN THE MAIL FROM GM IN 2014 ABOUT POSSIBLE COOLANT LEAK. THE LETTER TOLD ME TO TAKE MY VEHICLE IN FOR SERVICE IF THERE WERE ANY ISSUES WITH THE ENGINE COOLING SYSTEM. I WAS NOT HAVING ISSUES WITH ENGINE COOLING AT THE TIME, AND I PUT THE LETTER TO THE SIDE. TWO MONTHS AGO, MY AC BROKE DUE TO A ROCK HITTING IT. WHEN I TOOK MY VEHICLE TO THE CHEVY DEALERSHIP FOR THE AC, THEY NOTICED THE OPEN RECALL FOR THE COOLING SYSTEM AND RECOMMENDED I HAVE IT LOOKED AT WHILE I WAS THERE. THEY PROCEEDED TO INSPECT THE ENGINE COOLING SYSTEM, AT WHICH TIME IT PASSED THEIR INSPECTION. NOW TWO MONTH LATER, THE PROBLEM IS PRESENT AND THE CHEVY DEALERSHIP CLAIMS THAT IT WILL NOT BE COVERED SINCE THAT RECALL IS NO LONGER "OPEN" ON MY VEHICLE. THAT IS NOT FAIR IN MY OPINION.

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 58,278.

THE CHECK ENGINE LIGHT CAME ON IN THE VEHICLE. I TOOK IT TO THE DEALERSHIP WHERE IT WAS PURCHASED TO GET IT INSPECTED AND HAVE THE CODE READ. THEY SAID THAT THE CODE WAS DUE TO THE BRAKE PEDAL POSITION SENSOR AND IT NEEDED TO BE REPAIRED FOR APPROXIMATELY $500. THE VEHICLE WAS JUST BARELY OUT OF WARRANTY WHEN THIS PROBLEM OCCURRED. MANY TIMES, WITH THE ENGINE RUNNING AND IN THE IDLE STATE WITH THE BRAKE DOWN, THE ENGINE WILL LURCH FORWARD AS IF IT HAD A JOLT OF ENERGY. THIS HAPPENS INTERMITTENTLY AND ON DIFFERENT ELEVATIONS AND LOCATIONS WHILE THE CAR IS STOPPED. IT WORRIES ME THAT THE CAR WILL LURCH FORWARD WHILE STOPPED AND HIT THE CAR IN FRONT OF ME, WHICH IS WHY IT IS A SAFETY CONCERN. I FEEL AS THOUGHT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE COSTS TO REPAIR THIS BRAKE SENSOR AND IT SHOULD BE CONSIDERED A RECALL ON THE VEHICLE. I HAVE READ OF MANY OTHER CUSTOMERS WITH THE SAME ISSUE ON THE VEHICLE MODEL AND YEAR.