2012 CHEVROLET CRUZE Complaints

View complaints related to 2012 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 840 complaints submitted for the 2012 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 CHEVROLET CRUZE
    - HALLSBORO, NC

    TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT VEHICLE WAS SERVICED PER A MANUFACTURER VOLUNTARY EMISSION RECALL: 14801 (ENGINE) TO REPROGRAM THE ENGINE CONTROL MODULE. AFTER THE VEHICLE WAS REPAIRED AT JOHN DONOGHUE AUTOMOTIVE (363 VINSON BLVD, WHITEVILLE, NC 28472 (910) 642-2400), THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS SERVICED PER A MANUFACTURER RECALL: 12213 (BRAKES) WHERE THE BRAKE VACUUM MICRO SWITCH WAS REPLACED. HOWEVER, THE BRAKE FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS THEN TAKEN BACK TO JOHN DONOGHUE AUTOMOTIVE, BUT THE FAILURE COULD NOT BE DUPLICATED. RECENTLY, DRIVING 35 MPH, THE TEMPERATURE GAUGE ON THE INSTRUMENT PANEL INCREASED WHILE THE AIR CONDITIONER WAS TURNED ON. WHEN THE AIR CONDITIONER WAS TURNED OFF, THE TEMPERATURE GAUGE DECREASED. THE CONTACT ALSO STATED THAT THE FAN WOULD REMAIN ON FOR SEVERAL MINUTES AFTER THE VEHICLE WAS TURNED OFF. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. DUE TO THE DIAGNOSTIC FEES, THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED FOR THE RECENT FAILURE. THE FAILURE MILEAGE WAS 57,395. ...UPDATED 10/19/17 *BF *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 CHEVROLET CRUZE
    - BEAVER DAM, WI

    INTERMITTENT REDUCTION OR LOSS OF BRAKE ASSIST. THE LOSS OF BRAKING ASSISTANCE REQUIRES EXTRA PEDAL FORCE AND/OR DISTANCE TO BRING THE VEHICLE TO A STOP.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - LAUDERHILL, FL

    TL* THE CONTACT OWNED A 2012 CHEVROLET CRUZE. WHILE DRIVING 45 MPH, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 CHEVROLET CRUZE
    - RIVERVIEW, FL

    WHILE DRIVING MY 012 CHEVY CRUZE, A MESSAGE CAME UP STATING 'SERVICE STABILITRAK' AND THE RADIO SHUTS OFF AND TURNS BACK ON RANDOMLY. ALSO, WHEN AT A COMPLETE STOP, THE AC WILL STOP BLOWING AND THEN PICK BACK UP.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - FORT WORTH, TX

    CAR WHEN IN PARK WITH PARKING BREAK AND IDILING IN NEUTRAL. THE STEERING WHEEL WILL JERK, THE SPEEDOMETER WILL SPIKE AT MAX SPEED AND DOORS WILL LOCK AND ALL DASH LIGHTS FLASH ON. WHILE DRIVING DOWN THE ROAD BETWEEN 25 TO 45 MPH THE RADIO WILL TURN ITSELF OFF AND THEN BACK ON FOR NO REASON. ALSO WHILE TURNING AT SLOW SPEED, CAR WILL RESET ITSELF. AS IN IT WILL LOSE ALL POWER TO THE POWER STEERING, AC, RADIO, EVERYTHING AND YOU WILL HAVE TO RESTART THE CAR. NOT SAFE AT ALL WHEN DRIVING IN TRAFFIC.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - ATHENS, TX

    VEHICLE WOULD NOT START COULD NOT OPEN CAR BUT THE DASH LIGHT WERE ON & ONCE INSIDE THE WINDOW WOULD GO UP & AND DOWN. HAVE CHANGED BATTERY BUT STILL NOT WORKING.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - LEWISVILLE, TX

    COMPLETE LOSS OF BRAKING ASSIST ON 6/20/2017. TIME: APPROX. 10 AM. WEATHER CONDITIONS: SUNNY, 80 DEG F. SPEED: UNDER 5MPH. WHILE MANEUVERING OUT OF A TIGHT PARKING PLACE (REVERSE THEN FORWARD), THE CAR HAD A SUDDEN COMPLETE LOSS OF BRAKING ASSIST. THIS REQUIRED A VERY HIGH AMOUNT OF FORCE TO STOP THE VEHICLE. AT FIRST, I THOUGHT THE ENGINE HAD DIED. HOWEVER, IT HAD NOT. AFTER REVERSING TO COMPLETE THE MANEUVER, THE BRAKE ASSIST RETURNED TO NORMAL.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - WEST COLUMBA, SC

    WHEN TRYING TO START MY CAR IT SOUNDS LIKE WANTS TO TURN OVER BUT IT DOES'T ,EVERYTHING RESET ON MY DASHBOARD,AFTER WAITING FOR A WHILE IT STARTS BACK UP

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - STATEN ISLAND, NY

    WHEN PUTTING MY 2012 CHEVY CRUZE INTO REVERSE TO BACK UP, THE BRAKES DO NOT SEEM TO WORK PROPERLY - THE CAR DOES NOT STOP UNTIL I PRESS ON THE BRAKE VERY HARD. THIS HAS BEEN HAPPENING MORE OFTEN NOW THEN BEFORE - ALMOST EVERY TIME IN CAR, MAKING DRIVING/PARKING BACKING OUT OF PARKING LOT, VERY UNNERVING. THIS IS ON LEVEL GRADE - NOT ON A HILL. I'VE ALSO NEED ON-LINE THIS WAS PART OF A MAJOR RECALL, BUT WHEN CONTACTED CHEVROLET HQ, THEY SAID THAT THIS WAS NOT AN ISSUE FOR MY VIN. I'M SURE THEY WOULD CHANGE THEIR MIND JUST SITTING IN MY CAR ONCE. THIS SHOULD BE CORRECTED BY CHEVROLET AT NO COST - AND/OR BE PART OF THE RECALL.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - CHICAGO, IL

    TAKES NA LONG TIME TO TAKE OFF. THE CAR JERKS A LOT AND THE STEERING WHEEL GETS STUCK..

    Source: NHTSA WEB SITE