2011 CHEVROLET CRUZE Complaints

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE ATTEMPTING TO ENGAGE THE BRAKE PEDAL, THE BRAKES FAILED TO RESPOND AND EXTENDED TO THE FLOORBOARD SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT HAD TO PUMP THE BRAKES TO GET THE BRAKE PEDAL TO RESPOND. THE VEHICLE WAS TOWED TO THE DEALER, WHO REPLACED THE BRAKE BOOSTER VACUUM PIPE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,136. UPDATED 09/10/15*LJ

THIS HAPPENED TWICE: I WAS GOING DOWN A MOUNTAIN IN SOUTHWESTERN VA, WHERE I AM FROM, AND IT WAS LIKE THE BRAKES WERE GRABBING. I COULD FEEL IT IN THE BRAKE PEDDLE, STEERING WHEEL, AND FLOOR. I THOUGHT THEY WERE NOT GOING TO STOP ME. WE PULLED THE FRONT TIRES TO CHECK THE BRAKES AND ROTORS, AND THEY ARE BOTH FINE..THE PASSENGER WITH ME COULD FEEL IT TOO BOTH TIMES.

I FRIGHTENED AND ALMOST HIT A PEDESTRIAN WHILE AT A COMPLETE STOP DURING A RED LIGHT BECAUSE THE VEHICLE JERKED BACK AND FORTH. THE VEHICLE FELT AS IF IT WAS ON HYDRAULICS. MOMENTS LATER THE ENGINE LIGHT WENT ON AND THE DESCRIPTION OF SERVICE STABILTRAK DISPLAYED ON THE DASHBOARD. ONCE THE LIGHT WAS GREEN AND I PROCEEDED, ENGINE LIGHT WENT OFF AND SERVICE CONTROL ALSO WENT AWAY. IT WOULD ONLY JERK BACK AND FORTH ONCE AT A COMPLETE STOP. MY VEHICLE IS DEFINITELY A HAZARD AND NOT SAFE TO DRIVE.

THIS INCIDENT WITH MY CHEVROLET CRUZE HAS HAPPENED ON MORE THAN ONE OCCASION IN THE SAME MONTH. I WILL BE DRIVING, COMING TO A STOP AND THE WHOLE CAR WILL TURN OFF ON ME. THE AIR CONDITIONING SHUTS OFF, RADIO, THE WHOLE CAR POWERS DOWN. I PUT THE CAR INTO PARK, TURN OFF THE CAR, WAIT A FEW MINUTES AND TURN THE CAR BACK ON. PRAYING THAT ME AND MY TWO YEAR OLD DON'T GET INTO AN ACCIDENT THROUGHOUT THE INCIDENT.

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. SHORTLY AFTER STARTING THE ENGINE AND DEPRESSING THE BRAKE PEDAL, THE BRAKES MALFUNCTIONED. THE PEDAL FELT SOFT AND WOULD NOT ACTIVATE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC VACUUM PUMP WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V36000 (SERVICE BRAKES). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 61,400.

WHILE DRIVING THE RADIO SHUTS OFF AND A WARNING POPS UP IN THE CENTER BETWEEN THE SPEEDOMETER AND RPM GAUGE THAT SAYS SERVICE STABILTRAC OR SERVICE TRACTION CONTROL. WHILE THAT HAPPENS THE POWER STEERING SHUTS OFF. THAT'S A NORMAL OCCURRENCE THAT HAPPENS RANDOMLY ONCE OR TWICE DURING MY 20 MILE DRIVE TO WORK, AND ON SHORT DRIVES FOR ERRANDS. TODAY THE VEHICLE COMPLETELY SHUT OFF TWICE WHILE DRIVING DOWN THE ROAD. I ALMOST WRECKED 3 TIMES GOING AROUND CORNERS WHEN THE POWER STEERING SHUT OFF ALONG WITH THE RADIO.

I TOOK MY CAR TO THE KASPAR DEALER AND SANDUSKY, OH AND WAS TOLD THE PASSENGER AIRBAG SENSOR WAS BAD AND THE REPAIR COSTS WOULD BE 800.00. THIS IS ODD BECAUSE AT LEAST 95% OF THE TIME NO ONE SITS IN THAT SEAT. THIS CAR IS NOT OUR FAMILY CAR. IT IS STRICTLY FOR ME TO USE FOR WORK. THIS SEEMS TO ME MORE LIKELY TO BE A DEFECT THAN SOMETHING I SHOULD BE AT FAULT FOR.

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE OPERATING THE VEHICLE, THE POWER ASSIST BRAKES INTERMITTENTLY MALFUNCTIONED AND CAUSED AN INCREASE IN STOPPING DISTANCE. A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES) WAS RECEIVED IN OCTOBER OF 2014 AND THE VEHICLE WAS REPAIRED IN APRIL OF 2015, BUT THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

TRAVELING BEHIND PASSENGER CAR; CAR IN FRONT APPLIED BRAKES. I APPLIED MY BRAKES BUT CAR DID NOT STOP. STRUCK BACK OF VEHICLE.

AFTER BUYING MY BRAND NEW 2011 CHEVROLET CRUSE LS STICK SHIFT MODEL ON AUGUST 10, 2011, SOME TIME PASSED. THEN, I NOTICED A MINOR PROBLEM. AND I AM STRESSING MINOR, BECAUSE THIS CAR NOW HAS 40 THOUSAND MILES ON IT AND IS STILL A GREAT CAR, BUT STILL HAS THE EXACT SAME ISSUE AS FOLLOWS: WHEN I TURN THE KEY THE FIRST TIME TO TRY TO START THE VEHICLE, IT MAKES A NOISE BUT THE ENGINE DOES NOT START. THEN, ALWAYS, ON THE SECOND TRY IT FIRES RIGHT UP! I NOTICE THIS MORE OFTEN WHEN THE CAR HAS BEEN DRIVEN, AND IS STILL WARM(ENGINE). NOW WITH 40 THOUSAND MILES ON THE VEHICLE, IT IS A LITTLE EASING TO MY MIND KNOWING THAT THIS MAY NOT PROGRESS INTO SOMETHING OF A BIGGER PROBLEM. AT LEAST I HOPE NOT. ANOTHER COUPLE OF PROBLEMS I MUST NOTE IS AS FOLLOWS, BUT HAVE NOT PROVEN TO BE OF ANY CONCERN WHATSOEVER: AT TIMES THERE IS A GRINDING NOISE COMING FROM, PERHAPS THE ENGINE??) WHEN THE CAR IS IDLE, AND IN NEUTRAL, AT SAY, A RED LIGHT OR AT A DRIVE THROUGH WINDOW. DOES NOT OCCUR ALL THE TIME, BUT A LOT OF THE TIME. THIRDLY, THE KEY BROKE OFF WHEN I TRIED TO PULL MY KEYS OUT OF THE IGNITION ONE TIME. THE DEALER WAS VERY SUPPORTIVE ON THIS ISSUE AND FIXED MY KEYS PROMPTLY AND EFFECTIVELY. HOWEVER, I HAVE MENTIONED THE STARTING(MINOR AS IT SEEMS) ISSUE TO MY DEALER WHILE THE VEHICLE WAS STILL UNDER WARRANTY. THEY, AS I LIKELY EXPECTED, TOLD ME THERE WERE NO CODES OR ANYTHING UNUSUAL THEY COULD FIND THAT MAY LEAD TO THIS ISSUE.THUS FAR I RATE MY CRUZE A SOLID 9 OUT OF 10! I ENJOY DRIVING MY VEHICLE AND IT GETS GREAT GAS MILEAGE AND DRIVES MORE LIKE A TOP OF THE LINE VEHICLE. I ALWAYS FEEL SAFE WHEN DRIVING IT. CHEVY DID A NICE JOB WITH ITS CRUZE. (INTERIOR AND EXTERIOR). I LOVE THE POWER FROM THE 1.8 4. THE STICK SHIFT NICELY SHIFTS AND PROVIDES THE CAR WITH MORE POWER. I AM GLAD I DON'T HAVE THE AUTOMATIC. HOPE I ASSISTED YOU WITH ANYTHING THAT MAY BE ABLE TO BE ADDRESSED. THANK YOU.