2012 CHEVROLET CRUZE Complaints
View complaints related to 2012 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 840 complaints submitted for the 2012 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 CHEVROLET CRUZE- MISSION, TX
THERE ARE INTERMITTENT ELECTRICAL ISSUES IN THIS VEHICLE, THE RADIO SHUTS ON AND OFF WHILE DRIVING AND THE TURN SIGNALS HAVE NO SOUND ALONG WITH NO SOUND FROM THE REVERSE SENSORS. DEALERSHIP IS NOT ABLE TO IDENTIFY THE PROBLEM.
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- AJO, AZ
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE STARTING THE VEHICLE, THE TRUNK OPENED AND THE HAZARD LIGHTS ACTIVATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 63,278.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET CRUZE- SOUTH PASADENA, FL
I OWN AND DRIVE A 2012 CHEVY CRUZE LS. I AM 87 YRS. YOUNG AND FORTUNATELY ABLE TO DRIVE BACK & FORTH FROM NY TO FLA. WITH THE ASSISTANCE OF AUTO TRAIN IN VA. FOR THE LONGEST TIME I HAVE FOUND THAT AFTER ON THE ROAD FOR A SHORT WHILE, I WOULD SMELL RUBBER/FUEL BURNING AND BLAMING IT ON A TRUCK OR VEHICLE AHEAD OF ME OF ENGINE PROBLEMS, THEREFORE I WOULD CLOSE THE CABIN VENT, FORGET ABOUT IT, WHICH WAS A ROUTINE EVENT...THEN MY SON DROVE MY CAR AND HE EXPERIENCED THE SAME ISSUE.. NOW, AFTER A SHORT DRIVE, A MILE OR SO, THAT SMELL COMES THRU THE VENTS WHETHER OR NOT THE HEATER OR A/C IS ON. I'VE GONE TO A LOCAL DEALERSHIP (MANFREDI CHEVY DEALERSHIP OF STATEN ISLAND, NY) & THEIR MECHANIC DIDN'T DETECT A SMELL BUT BLAME IT ON SOMETHING ELSE LIKE A CLOGGED A/C VENT AND CHARGED ME BIG MONEY. THEIR MECHANIC DIDN'T TRY TO DUPLICATE THE PROBLEM. I AM NOT STUPID OR SENILE. MY NEIGHBOR AND OTHERS CAN SMELL THE 'BURNING RUBBER' SMELL ESPECIALLY WHEN USING THE HEATER, WHICH I'VE HAD TO USE ONLY IN EXTREME COLD WEATHER WITH THE VENTS CLOSED. MY FEAR IS AN ENGINE FIRE. I HAVE CALLED & EMAILED GM AND ACCORDING TO THE VIN #, THERE IS NO ISSUE FOR A RECALL WITH THAT CRITERIA, ETC. YET, I GO ON LINE AND THERE ARE THOUSANDS OF OTHER OWNERS WITH THE SAME MODEL & YEAR THAT HAVE THE SAME ISSUE. SOME FLUID IS LEAKING ON A HOT ENGINE AND BURNING CREATING THE SMELL. MY CHILDREN HAVE DONE SOME RESEARCH AND HAVE COME UP WITH THE SAME COMPLAINTS AND GM DENYING THERE'S A PROBLEM. I ONLY HAVE 15,000 PLUS MILES ON THAT ENGINE...STILL LIKE NEW. I HOPE TO KEEP AND DRIVE IT FOR AS LONG AS GOD LETS ME. I HAVE 11 GRANDCHILDREN & 7 GREAT GRANDCHILDREN...AND ONE OF THEM WILL INHERIT THIS CAR. I'D APPRECIATE ANY ASSISTANCE OR INFO ON MY ISSUE. THANK YOU
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- SAVANNAH, GA
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE VEHICLE STALLED AND WOULD NOT RESTART UNTIL FIVE MINUTES LATER. ON ANOTHER OCCASION, THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THAT THERE WERE NO OPEN RECALLS. THE CONTACT WOULD HAVE TO PAY FOR THE DIAGNOSTIC AND REPAIR COSTS. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET CRUZE- LYKENS, PA
I BELIEVE THE GM RECALL 25302 ON CHEVROLET EQUINOX VEHICLES SHOULD BE EXPANDED TO INCLUDE THE CRUZE MODEL. I OWN EACH OF THESE MODELS AND HAVE NOT HAD AN ISSUE YET ON THE EQUINOX, BUT THE CRUZE HAD TO HAVE WIPER BALL JOINT REPLACEMENT THAT IS EXPLAINED IN THIS EXISTING RECALL. PLEASE CONSIDER EXPANDING THIS RECALL TO INCLUDE ALL MODULES OF CHEVROLET THAT UTILIZE THIS SAME WIPER BALL JOINT BECAUSE THIS DESIGN FAULT EXISTS ON THE CRUZE MODEL AS WELL. MY CRUZE WAS FIXED AT A GARAGE THAT IS NOT CHEVROLET DEALER AFFILIATED, SO I'M NOT SURE HOW THE NHTSA TRACKS THESE TYPES OF ISSUES. THE ISSUE WITH THE CRUZE WAS THAT THE PASSENGER SIDE WIPER BLADE WAS NO LONGER MOVING, THE BALL JOINT WAS BROKEN AND NO LONGER FUNCTIONING AND HAD TO BE REPLACED.
Source: NHTSA WEB SITE -
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2012 CHEVROLET CRUZE- BROOKVILLE, IN
IN MOTION, AFTER ROUGHLY 50-100 FEET, THERE IS A SINGLE "TWANG" SOUND UNDERNEATH THE FRAME. I DON'T KNOW WHAT IT IS, BUT I CALLED GM, BUT THEY NEVER HEARD OF SUCH AN INCIDENT...I'M NOT COMPLAINING, I'M JUST NOTIFYING NHSTA... ON THE "CALENDAR" SECTION OF THE WEBPAGE, IT ASKS, "WHEN DID THIS HAPPEN?" I PUT IN TODAY, BUT IT HAPPENS EVERY TIME THAT I DRIVE THE CAR (IT'S A GOOD CAR; I JUST WANT TO KNOW IF THERE IS SOMETHING LOOSE, OR SOMETHING ELSE...)
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- BELLEVILLE, NJ
DRIVING A N 80WEST AT 65MPH, LIGHT COMES ON AND SAYS TRANSMISSION HOT/IDLE ENGINE I PULLED AND LET CAR COOL FOR 30 MINUTES. LIGHT GOES OFF AND I PROCEEDED TO DRIVE AGAIN. AFTER DRIVING ABOUT 15 MINUTES, CAR STARTED ACCELERATE AT A FAST PACE. I PULLED OVER TO SHOULDER AGAIN AND AND WAS TOWED TO GRAY CHEVROLET IN STROUDSBURG, PA. THEY TRIED TO DIAGNOSE PROBLEM BUT SAYS IT NEVER HAPPENED WHEN THEY DROVE THE CAR. I NOW HAVE TO NOW DRIVE MY CAR HOME NIT KNOWING WHAT HAPPENED TO THE CAR AND IF ITS GOING TO DO IT AGAIN. THEY GAVE ME A LOT OF REASONS WHAT IT COULD BE BUT COULDNT PROVE IT. SO IT WAS RELEASED BACK TO ME.
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- SCHAUMBURG, IL
MY VEHICLE HAS 51000 MILES ON IT. IN THE LAST 1 MONTH I HAVE HAD 4 DIFFERENT INCIDENTS INVOLVING THE SERVICE STABLIK CAUSING REDUCED POWER AND CHECK ENGINE LIGHTS TO COME ON. JUST ONCE I WAS ABLE TO RETRIEVE A CODE P-2132 INDICATING TO HAVE THE TROTTLE BODY SENSOR REPLACED WHICH I DID FROM A CHEVY DEALERSHIP. IN THE LAST 2 WEEKS SINCE THEREPAIR, THIS HAS HAPPENED TO ME 2 MORE TIMES, ONLY TO HAVE THE DEALERSHIP TELL ME THEY ARE UNABLE TO RETRIEVE CODES TO DIAGNOIS THE PROBLEM. I HAVE BEEN FORTUNATE THAT THE REDUCE POWER HAS BEEN HAPPENING EARLY IN MY TRIPS. WHETHER PULLING OUT FROM A PARKED SPOT, OR JUST RECENTLY CROSSING AND INTERSECTION WERE I WAS THE 1ST CAR AND ABLE TO COAST INTO A SAFE AREA. MY CAR IS CURRENTLY AT THE DEALERSHIP FOR THE 2ND TIME IN 2 DAYS. I DO NOT FEEL SAFE DRIVING THIS VEHICLE I AM AFRAID I AM GOING TO GET REAR ENDED. I AM SCHEDULE TO MOVE OUT OF STATE IN LESS THAN A MONTH, AND CURRENTLY HAVE NO WAY OF GETTING THERE.
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- LAMONT, CA
I RECENTLY HAD A DIAGNOSTIC DONE ON MY 2012 CHEVY CRUZE ECO 1.4 LITER. THE CODE READ AS P069E, FUEL PUMP CONTROL MODULE. I HAVE HAD ISSUE WITH THE INSTRUMENT PANEL NOT SHOWING ACCURATE FUEL LEVELS. SOMETIMES IF THE FUEL GOES BELOW HALF A TANK IT READS EMPTY FOR A FEW DAYS OR A WEEK, EVEN IF I FILL UP THE TANK IT STILL READS EMPTY. THIS CAN BE DANGEROUS, ESPECIALLY ON LONG TRIPS AND I HAVE A LONG COMMUTE IN AND OUT OF DIFFERENT CITIES. I HAVE HAD THIS ISSUE SINCE I HAVE HAD THE CAR AT 1100 MILES WHEN I GOT IT. I CURRENTLY HAVE ABOUT 108000 MILES. I USED TO THINK IT WAS THE FUEL PUMP, BUT RECENTLY LEARNED IT COULD BE A FEW THINGS LIKE THE FUEL LINE PRESSURE SENSOR, FUEL PUMP MRA, WIRING, CIRCUIT ISSUES, OR THE FUEL PUMP CONTROL MODULE. AND THE FUEL PUMP CONTROL MODULE SEEMS TO BE THE MAIN ISSUE OR SO I HAVE HEARD. IT WOULD BE GREAT IF THIS COULD BE RESOLVED, IT IS NOT GOOD DRIVING AROUND WITH A DEFECTIVE FUEL SYSTEM.
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- JACKSON, TN
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 75 MPH, THE VEHICLE STALLED. ADDITIONALLY, THE INSTRUMENT CLUSTER, CHECK ENGINE, AND TRACTION INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION COIL NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 135,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE