2011 CHEVROLET CRUZE Complaints

WHILE DRIVING THE VEHICLE THE ENGINE LIGHT CAME ON. THE CAR ONLY HAS 60,000.00 ON IT BUT WE TOOK IT IN BECAUSE THE ENGINE WOULD JUST RANDOMLY STOP AND THE CAR WOULD STALL. THE VEHICLE WHEN BROUGHT INTO THE DEALERSHIP, HAD BEEN INSPECTED AND THE CAR WAS MISSING PARTS. THE INTAKE MANIFOLD NON RETURN VALVE WAS MISSING. THERE WAS A VACUUM LEAK AT THE PCV ORIFICE EXTERNAL PORT. WATER PUMP WAS LEAKING FROM BOLT HOLES AND COVER PLATE. COOLANT LEAK WAS FOUND EVEN THOUGH A FEW MONTHS PRIOR TO THE LEAK, CHEVY "FIXED" THE RECALLED ITEM. I BELIEVE THAT THE VEHICLE HAS MANY FAULTY PARTS AND THIS IS THE SECOND TIME I HAVE WRITTEN A COMPLAINT ABOUT THIS COMPANY USING FAULTY PARTS IN THERE MANUFACTURING PROCESS. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE OPERATING THE VEHICLE, THE TIRE PRESSURE MONITORING SYSTEM WOULD ERRONEOUSLY INDICATE THAT THE TIRES WERE NOT FULLY INFLATED. AFTER INSPECTING THE TIRES, THE CONTACT DID NOT DISCOVER A FAILURE. THE CONTACT ALSO INDICATED THAT THE DRIVER SIDE MIRROR FAILED TO ADJUST, WHICH IMPAIRED THE CONTACT'S VISIBILITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 25,000.

UPON STARTING MY VEHICLE BOTH THE STABILITRAK AND TRACTION LIGHTS WERE ON, TURNED THE VEHICLE OFF AND THEN BACK ON. LIGHTS REMAINED ON, FIRST REPAIR PLACE SAID STABILITRAK SENSOR, SECOND SAID IT WAS THE WHEEL BEARING. BECAUSE OF THE DIFFERENCES IN OPINION I TOOK IT TO A CHEVY DEALER WHO THEN TOLD ME THE WIRES HAD GONE BAD AND NEEDED TO BE REPLACED AT THE COST OF $300. I CONTINUE TO HAVE ELECTRONIC ISSUES WITH THIS VEHICLE AFTER REPLACING THE BCM TWICE. SOMETHING NEEDS TO BE DONE. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING AT 20 MPH, THE CONTACT NOTICED A CHEMICAL ODOR COMING FROM THE AIR VENTS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. HOWEVER, THE FAILURE RECURRED AND THE CONTACT NOTICED THAT THERE WAS NO COOLANT IN THE RESERVOIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HOSE FROM THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 6/11/15*CN UPDATED 10/4/2017*CN

THE RECALL (GM RECALL # 12213) WAS PERFORMED ON APRIL 30, 2014. SINCE THIS DATE, THE BRAKES COME ON NO MATTER WHAT SPEED YOU'RE GOING. ALL OF THE BRAKE LIGHTS COME ON, EVEN WHEN FOOT IS ON THE ACCELERATOR AND THE CAR WILL SLOWLY START TO SLOW DOWN. IT ALSO CAUSES THE CRUISE CONTROL TO DISENGAGE AND THE CAR TO SLOW DOWN. SAFETY NOTICE #14417 COOLANT LEVELS LOW I HAVE TAKEN MY CRUZE IN TO THE DEALERSHIP ON THE FOLLOWING DATES: 8/14/2013, 4/30/2014, 5/6/2014, AND 11/7/2014. EACH TIME I WAS TOLD THE CAR WAS FINE. I AM ADDING A HALF A GALLON OF ANTI-FREEZE EVERY 2-3 WEEKS. THE SERVICE REPORT FROM 4/30/2014 SAYS THEY FOUND A FAULTY PUMP LEAKING OUT COOLANT AND IT WAS REPLACED. THEN WHY IS COOLANT STILL LEAKING? LAST, BUT CERTAINLY NOT LEAST, CHECK ENGINE LIGHT, CODE PO240. THE DEALERSHIP KEEPS TELLING ME IT IS THE CATALYTIC CONVERTER AND IT IS NOT. THERE IS NO LOSS OF POWER AND NO ROTTING EGG SMELL. SO INSTEAD OF CHANGING PARTS UNDER WARRANTY THAT COME UP WITH THE CODE, THEY CHECKED 2 ITEMS FOR THE 4 TIME EACH (WHICH HAVE BEEN FIXED) AND THEY CHECKED THE PARTS I CHANGED MYSELF BUT THEY NEVER CHANGED THE O2 SENSORS WHICH ARE THE PROBABLE ISSUE. THEY RESET THE CODE TO SEE IF THE LIGHT CAME BACK ON. IT DID. WHEN I RETURNED 6 DAYS LATER, MY WARRANTY MILEAGE WAS PAST BY 677 MILES AND INSTEAD OF CALLING IT A CONTINUATION FROM THE PREVIOUS VISIT WHERE THE PROBLEM WAS DIAGNOSED, THEY STARTED A NEW WORK ORDER AND IMMEDIATELY WANTED TO CHANGE THE CATALYTIC CONVERTER. I HAD ON-STAR AT THE TIME. DIAGNOSTICS OF MARCH 2014 SHOWED NO ISSUES. AFTER THE WORK DONE IN APRIL 2014, THE DIAGNOSTIC CAME BACK WITH AN ISSUE WITH THE EXHAUST SYSTEM (CODE PO240). I HAVE HEARD WHAT PEOPLE HAVE SAID ABOUT THIS DEALERSHIP BUT I RARELY LISTEN TO GOSSIP. APPARENTLY, IT'S ALL TRUE. THEY JUST WANT TO FIX THE EXPENSIVE PARTS AND WILL MAKE THEM BREAK DOWN SO YOU BRING IT BACK. *TR

I'VE HAD NUMEROUS OF MANIACAL ISSUES WITH THE CHEVROLET CRUZE 2011. THE MOST SERIOUS AND DEADLIEST IS THE COOLANT SYSTEM ISSUES THE CHEVROLET CRUZE 2011 HAS. I WAS EXPERIENCING A COUGH ALONG WITH MIGRAINES ONCE ENGAGING THE AIR-CONDITION NUBS FROM HEAT TO AC AND SOME SLEEPING CONDITION WHERE I'D FIND MYSELF SPEAKING WHILE ASLEEP MOMENTARILY AWAKING. I'D WIND MY WINDOWS DOWN WHILE DRIVING AND I'D SEE THAT THE MIGRAINES, COUGHING ALONG WITH SLEEPING EXPERIENCES WOULD STOP. I VISITED MY CHEVROLET CRUZE 2011 DEALERSHIP AND EXPLAINED THE ODOR THAT WAS COMING FROM MY AIR COOLING SYSTEM. THEY CLEANED MY AIR COOLING SYSTEM AND REPLACED MY CABIN FILTER FEELING THAT THIS MAINTENANCE SOLVED THE ISSUES I WAS HAVING I FELT I COULD USE THE COOLING SYSTEM WITH NO PROBLEM. I WAS WRONG. THE MIGRAINES RETURN ALONG WITH THE COUGHING AND THE ODOR WHEN ADJUSTING THE COOLING SYSTEM NUBS. I CALLED THE DEALERSHIP TO EXPLAIN THE ONGOING MANIACAL PROBLEM. AFTER A WEEK OF HAVING MY WINDOWS DOWN MY CAR RAN HOT AND COME TO MY DISMAY IT WAS OUT OF COOLANT. I RECEIVED A LETTER FROM CHEVROLET RECALL DEPARTMENT THAT THE VEHICLE HAS A COOLANT SYSTEM ISSUE WERE COOLANT LEAKS AND THAT WAS THE ODOR. THE COOLANT WAS LEAKING ONTO THE MOTOR AND BURNING OFF RETURNING THE ODOR INTO THE CAB OF THE CAR. I HAD IT TESTED FOR REPAIRS AND HAD A WATER PUMP REPAIRED FOR THE VEHICLE, THIS DID NOT STOP THE PROBLEM, THE HOSE FROM THE MOTOR AND COOLANT RESERVOIR WAS REPLACED, DID NOT FIX THE PROBLEM AND THE LEAKING OF COOLANT CONTINUES. THE RECALL STATED THAT THE ONLY MAINTENANCE FOR THIS PROBLEM IS REFILLING THE RESERVOIR WITH COOLANT INTL THE PROBLEM IS FOUND AND FIXED. THAT MEANS I'LL HAVE EXPERIENCE EACH CONDITION I MENTION ABOVE WHICH HAS WORSENED. NOW IT'S CLOSE RELATED TO SEIZURE LIKE ENCOUNTERS SEE OBJECTS MOVE, FEEL WEAK, BLURRED VISION AND BODY JERKS. I'VE ASKED FOR A RENTAL INTL THE PROBLEM IS FOUND. *TR

AS I WAS DRIVING DOWN THE STREET MY CAR DID A SHIFT AS I WAS APPROACHING THE LIGHT.ME AND MY HUSBAND LOOK AT EACH OTHER AND STATED WHAT WAS THAT I PROCESSED TO MAKE A LEFT TURN AND PARK MY CAR. THE MOMENT I PULLED IN THE PARKING SPOT I NEEDED TO REVERSE THE CAR WELL NEEDLES TO SAY THE CAR DIDN'T MOVE YOU HEARD A CLICK AND IT DID NOTHING SO MY HUSBAND SAYS TURN THE CAR OFF AND SEE WHAT HAPPENS, I DID THAT NOTHING HAPPENED THE CAR STILL WOULDN'T REVERSE SO I CAN PARK MY CAR, THEN HE STATED PUT THE CAR IN NEUTRAL TO SEE WHAT HAPPENS OUT IT IN NEUTRAL IT GOES FORWARD, I JUST PURCHASED THIS CAR BLACK FRIDAY FROM KIA ON THE BLVD IN PHILADELPHIA, PA. I'M TRULY UPSET MISSING. PLEASE HELP. THANKS *TR

NEVER HAD ANY PROBLEMS WITH THIS VEHICLE INDICATING THAT THIS WOULD SUDDENLY HAPPEN BUT IT DID. I WOULD HEAT UP MY CAR IN THE MORNING AND THE REDUCED ENGINE LIGHT WOULD COME ON, I WOULD TURN THE CAR OFF AND THEN BACK ON IN A COUPLE OF MINUTES AND IT WOULD DRIVE FINE. THIS HAPPENED A FEW TIMES BUT THEN I WAS DRIVING ABOUT 55 MPH AND THEN ALL OF A SUDDEN THE ENGINE AND STABILITRAC LIGHT COMES ON AND SAYS REDUCED ENGINE POWER AND THE CAR SLOWS DOWN ABOUT 5 MPH IMMEDIATELY. THIS OCCURRED 3 TIMES ON MY WAY HOME THAT IS NORMALLY ONLY A 10 MINUTE DRIVE, THE VERY NEXT MORNING IT DID IT AGAIN WHEN STARTING IT UP IN THE MORNING TO TAKE IT TO THE DEALERSHIP. THIS HAPPENS IN THE MIDDLE OF TRAFFIC AND THANKFULLY DID NOT CAUSE AN ACCIDENT BUT IT COULD IF THIS WOULD OF HAPPENED ON THE EXPRESSWAY. THERE ARE SEVERAL COMPLAINTS ON THIS ISSUE WITH THE 2011 CHEVROLET CRUZE ON THE COMPLAINT FORUMS ABOUT THE THROTTLE BODY (DEALERSHIP CONFIRMED THIS ISSUE). THIS IS VERY DANGEROUS! *TR

MY CHEVROLET DEALER INFORMED ME THAT MY 2011 CHEVY CRUZE HAS A LEAK IN THE TRANSMISSION OIL COOLER LINES. IS THERE OR WILL THERE BE A RECALL FOR THIS PROBLEM. I NOTICED (NHTSA CAMPAIGN NUMBER:14V152000) THE CHEVY SILVERADO, SUBURBAN, SIERRA, TAHOE, AND YUKON HAD A RECALL FOR TRANSMISSION COOLER LINE ISSUES. PLEASE LET ME KNOW IF/WHEN CHEVROLET WILL REIMBURSE FOR THE REPLACEMENT AND REPAIR FOR THIS HEALTH AND SAFETY ISSUE(POTENTIAL VEHICLE FIRE). THANK YOU FOR YOUR ATTENTION REGARDING THIS MATTER. *TR

ABOUT A MONTH AND A HALF AGO I HAD TAKEN MY CRUZE IN FOR SERVICE WHERE I WAS PURCHASED MY 2011 CHEVY CRUZE. I HAD A RECALL ON A COOLANT LEAK AT THE PUMP. I HAD TAKEN IT IN FOR SERVICE AND OIL CHANGE. THE LADY I HAD COMMUNICATED WITH ABOUT THE PROBLEM I WAS HAVING ABOUT A BURNT SMELL WHEN I TURNED ON MY HEAT. SHE INFORMED ME THAT THERE WAS NO PROBLEMS OR LEAK. ONE DAY WHEN I WAS DRIVING HOME FROM WORK I STARTED CHOCKING AND MY EYES WHERE BURNING FROM AN INTENSE BURNING SMELL. WHEN I ARRIVED AT HOME I POPPED MY HOOD AND NOTICED THERE WAS ABSOLUTELY NO COOLANT IN MY OVERFLOW TANK. I THEN CONTACTED THE DEALERSHIP AND TOLD THEM WHAT I WAS EXPERIENCING WITH MY CRUZE. THEY TOOK ACTION AND HAD MY CAR TOWED TO THE DEALERSHIP WHERE THEY REPLACED THE PUMP AND COOLANT LINES WHERE THERE WAS A LEAK FREE OF CHARGE. (SHE NO IONGER WORKS FOR THE DEALERSHIP) I DO NOT KNOW HOW LONG I WAS DRIVING MY CRUZE WITHOUT ANY COOLANT. I STILL HAVE A CONTINUOUS SMELL OF SOMETHING BURNING AND HAVE TO TAKE IT IN FOR SERVICE AGAIN. I ALSO EXPERIENCE A SHACK WHEN THE CAR IS AT AN IDOL. IM BEING TO QUESTION MY PURCHASE OF MY CHEVY CRUZE. HOPEFULLY WHEN I TAKE IT IN FOR SERVICE THEY ARE ABLE TO PIN POINT THE PROBLEMS AND THAT THE LAST VISIT I NEED TO MAKE TO THE DEALERSHIP. *JS