2011 CHEVROLET CRUZE Complaints

TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT AFTER REVERSING AND PUTTING THE VEHICLE INTO DRIVE, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

WHILE DRIVING MY CAR HOME FROM WORK AT THE END OF JANUARY, I FELT IT SUDDENLY SLOW DOWN ON ITS OWN. I HAD A MESSAGE ON MY DISPLAY TO SERVICE STABILITRAK AND ENGINE POWER REDUCED. I HAD NO POWER TO THE CAR AND HAD TO PULL OFF THE ROAD. I TURNED MY CAR OFF FOR A COUPLE OF MINUTES AND THEN BACK ON, IT STARTED AND RAN FINE THE REST OF THE WAY HOME. THEN AGAIN TODAY, FEB. 24TH, 2015, WHILE DRIVING TO WORK, IT DID THE EXACT SAME THING. I HAD TO MOVE OVER TO THE SIDE OF THE ROAD IN EARLY MORNING TRAFFIC (NOT AN EASY THING TO DO!), AND TURN MY CAR OFF. I WAITED FOR A COUPLE OF MINUTES, STARTED IT AND DROVE THE REST OF THE WAY INTO WORK WITHOUT PROBLEMS. AFTER READING THE MANY COMPLAINTS OF THE EXACT SAME SITUATIONS, I WOULD THINK IT'S TIME FOR A RECALL BEFORE SOMEONE GETS HURT DUE TO THE SUDDEN REDUCTION OF POWER!! *JS

TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE LOST POWER, THE ELECTRONIC STABILITY CONTROL, AND THE SERVICE TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY CONTROL NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000. UPDATED 04/10/15*LJ THE CONSUMER STATED THE DEALER ADVISED THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ANY ASSISTANCE. UPDATED 11/5/2015*JS

COOLING SYSTEM APPEARS TO BE LEAKING AND FUMES OF ANTIFREEZE ARE BLOWING THROUGH HVAC SYSTEM CAUSING SOME OCCUPANTS TO BECOME NAUSEOUS. DEALER ATTEMPTED TO FIX BUT THERE APPEARS TO BE AN ISSUE WITH THE DESIGN OF THE SYSTEM. SYSTEM ALSO LEAKED ON THE HOT ENGINE CAUSING "STEAM" TO SHOW FROM UNDER THE HOOD, WE THOUGHT IT WAS A FIRE BUT WHEN THE HOOD WAS OPENED IT WAS STEAM FROM THE ANTIFREEZE BOILING ON THE ENGINE. *TR

THE VEHICLE STOPPED MOVING WHILE CRUISING ON THE HIGHWAY. THE CLUTCH AND THE FLYWHEEL STOPPED WORKING RANDOMLY CAUSING THE VEHICLE TO STOP ACCELERATING. BROUGHT TO TWO SEPARATE DEALERS WHO SAY WE HAVE TO REPLACE THE PARTS. VERY CONCERNED THIS IS A FAULTY PART, NOT WORN OUT FROM THE DRIVER. *TR

I WAS DRIVING MY CAR ON THE WAY TO WORK ONE DAY AND OUT OF NO WHERE GOING DOWN MY HILL MY TRACTION CONTROL LIGHT AND CHECK ENGINE LIGHTS CAME ON AND MY DASH BOARD SAID "ENGINE POWER REDUCED". IT WOULDN'T LET ME ACCELERATE SO I STOPPED AND SHUT OFF THE CAR. I STARTED IT 5 MINUTES LATER AND IT RAN NORMAL BUT THE CHECK ENGINE LIGHT WAS STILL ON. ON THE WAY HOME FROM WORK IT DID IT 2 MORE TIMES. ITS EXTREMELY DANGEROUS TO DRIVE BECAUSE WHEN ALL THOSE LIGHTS COME ON YOUR CAR GOES FROM 60MPH TO 10MPH IN 5 SECONDS. IF YOURE DRIVING AND SOMEONE IS DIRECTLY BEHIND YOU THEYRE GOING TO CRASH INTO YOU. AFTER A DAY OR TWO I MADE AN APPT. TO GET IT LOOKED AT AND I KEPT DRIVING IT BECAUSE I NEED TO GET TO WORK. NOW THE CAR NOT ONLY SAYS "ENGINE POWER REDUCED" BUT IT ALSO SAYS " SERVICE TRACTION CONTROL" BUT THATS NOT EVEN WHATS WRONG WITH THE CAR. ITS THE THROTTLE BODY. NOW CHEVROLET IS EXPECTING ME TO PAY 500 TO FIX IT AND I DONT HAVE THAT, THEY WONT RENT ME A RENTAL CAR AND I HAVE NO OTHER WAY TO WORK. I PAY FOR INSURANCE FOR THE CAR THROUGH THEM BUT APPARENTLY ANYTHING THATS WRONG WITH MY CAR ISNT COVERED BY ANY OF THE INSURANCE THAT I BOUGHT FROM THEM. THIS IS DANGEROUS TO DRIVE AROUND AND I'M PISSED THAT THEY DON'T CARE OR SELL ME THIS CRAP INSURANCE THAT DOESNT COVER ANYTHING IMPORTANT. I ONLY BOUGHT THE CAR 1 YEAR AND 4 MONTHS AGO...THERE SHOULDNT BE PROBLEMS WITH IT. THE CAR WAS IN PERFECT CONDITION WHEN I BOUGHT IT FROM QUIRK CHEVROLET IN MANCHESTER, NH. *TR

DROVE MY CAR TO WORK WITHOUT INCIDENT HOWEVER WHEN I CAME OUT AT 4PM THE CAR WOULD NOT START. THE INTERIOR LIGHTS WORKED, RADIO AND BLUE TOOTH WORKED WHEN THE KEY WAS INSERTED BUT CAR WOULD NOT START. THE VEHICLE WAS TOWED ON JAN 11TH TO AL SERRA DEALERSHIP. AFTER 36 HOURS THE DEALERSHIP CALLED TO SAY IT WAS THE BATTERY. THE SERVICE MANAGER WAS UNABLE TO EXPLAIN HOW THE RADIO, BLUE TOOTH PHONE POWER AND INTERIOR LIGHTS WERE WORKING. AFTER HAVING THE BATTERY REPLACED IT WAS CLEAR MY VEHICLE WAS NOT OPERATING PROPERLY. WHEN DRIVING ON THE EXPRESSWAY THE INTERIOR LIGHTS DIMMED AND THE BATTERY VOLTAGE METER FLUCTUATED FROM 15.3 TO 12.3. THE VEHICLE WAS NOT PERFORMING AS IT HAD PRIOR TO THE BATTERY CHANGE. I RETURNED TO THE DEALERSHIP STATING THE CAR WAS NOT FUNCTIONING PROPERLY SINCE THE BATTERY CHANGE. THE DEALERSHIP STATED I WOULD NEED TO SIGN FOR A DIAGNOSTIC FEE OF ~150.00 BEFORE THEY WOULD LOOK AT THE VEHICLE TO INSPECT THEIR WORK. I LEFT WITH MY VEHICLE AND CONTACTED GM CUSTOMER COMPLAINT LINE TO REPORT THE DEALERSHIP WAS UNWILLING TO STAND BEHIND THEIR WORK UNLESS I AGREED TO PAY THEM ~150.00. ABOUT 10 DAYS LATER I RECEIVED A LETTER FROM GM REGARDING A SPECIAL NOTICE ABOUT THE BATTERY CABLE. I AGAIN RETURNED TO THE DEALERSHIP TO HAVE THE BATTERY CABLE CHECKED/REPLACED. AGAIN AL SERRA DEALERSHIP STATED I NEEDED SIGN THAT I WOULD PAY A $100.00 FEE IF THEY DID NOT FIND ANYTHING WRONG WITH THE BATTERY CABLE. I STATED "YOU DID NOT FIX MY PROPERLY THE FIRST TIME. I FEEL YOU REFUSED TO STAND BEHIND YOUR WORK AND NOW I HAVE A LETTER FROM GM REGARDING THE BATTERY CABLE. NOW YOU STILL WANT ME TO PAY YOU TO FIGURE OUT WHAT YOU DID WRONG THE FIRST TIME. I LEFT WITH MY VEHICLE - STILL NOT WORKING PROPERLY. THIS NEEDS TO BE A RECALL TO STOP GM DEALERSHIPS FROM RIPPING OFF CUSTOMERS. *TR

TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZ. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A SUDDEN INCREASED OF ENGINE RPMS AS THE ENGINE HESITATED TO ACCELERATE AND JERKED INTO GEAR WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,500. THE VIN WAS UNAVAILABLE.

THE FIRST OCCURRENCE HAPPENED ON JAN. 20TH 2015 ON MY WAY TO WORK, TWICE. I NOTICED BECAUSE THE RADIO TURNED OFF AND THE SERVICE ESP FLASHED WITH THE TRACTION LIGHT COMING ON WITH MULTIPLE OTHER LIGHTS FLASHING. ALL OF THIS INCLUDING THE RADIO FLASHED/TURNED OFF AND ON FOR ABOUT 2 MINUTES. OVER THE NEXT WEEK THIS HAPPENED 5 OR 6 TIMES. ALL OF THESE HAPPENED WHILE GOING BETWEEN 30 AND 40 MPH AND ON TRIPS BETWEEN 30-45 MINUTES. I HAD ABOUT A WEEK WITH NONE OF THIS HAPPENING AND THEN ON FEB. 8TH I WAS DRIVING HOME, 20 MINS FROM START TO FINISH AND TWICE THE ENGINE POWER REDUCED CAME ON AND I COULD NOT DRIVE ANY WHERE. I WAS GOING ABOUT 35 MPH. I WAS ABLE TO PULL OVER AND TURN MY CAR OFF AND ON BOTH TIMES AND MAKE IT HOME. NOW MY CHECK ENGINE LIGHT IS ON AND I'M NOT SURE IF I CAN EVEN DRIVE MY CAR OR IF IT WILL DIE ON ME AGAIN. *TR

WHILE DRIVING I LOST ENGINE POWER AND HAD NO FOOT THROTTLE. THE CHECK LIGHT CAME ON THAT STATED REDUCED ENGINE POWER AND CHECK STABILATRAK. SHUTTING CAR OFF AND RESTART DID NOT FIX. MY CAR WOULD NOT GO OVER 4MPH AND I WAS NEARLY REAR ENDED. *JS