2014 CHEVROLET CRUZE Complaints

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT ON MORE THAN TWO OCCASIONS, THE ELECTRONIC POWER STEERING FAILED TO FUNCTION WHILE TURNING THE STEERING WHEEL. THE DEALER (THORNTON CHEVROLET, 180 S MAIN ST, MANCHESTER, PA 17345, (717) 266-8800) WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT PLANNED ON TAKING THE VEHICLE BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTING TAKING THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

CAR WAS STOLEN LEFT FRONT END WAS DAMAGE. PAID 2500 FOR REPAIR. PICK UP CAR 07/27/2018. THE WAS IN THE SHOP 03/2018. THEY THE CAR BACK TO ME NO AIR BAGS. NO FRONT FOR COVER ON THE STERRING WHEEL. THEY WANT TO PAY ANOTHER 279.00 FOR AIR BAGS. NOW THEIR A SOUND COMING FROM UNDER THE CAR. I JUST DON'T HAVE EXTRA MONEY INSURANCE DID PAY OFF BECAUSE I WAS NOT DRIVING THE CAR. THE CAR DO DRIVE THE SAME IT KEEP CUTTING OFF. THE SPEED IS 20 TO 40 IT WONTT GO ANY HIGHER AND THE ENGINE IS NOT SHUTTING OFF. THE IS TRYING TO ZOOM FAST ON ITS ON. IAM REALLY SCARE.

IT STARTED WITH THE RADIO TURNING OFF WHILE BRAKING AND THE RADIO CONTINUED TO GO OFF AND ON I CONTACTED GM WHO CLAIMS IT'S NOT AN ELECTRICAL DEFECT? FIRST ISSUE THE CAR CAN BE OFF KEYS OUT OF IGNITION AND YOU CAN PRESS THE ON BUTTON FOR THE RADIO AND IT PLAYS? NOW IT'S STARTING TO DRIVE FUNNY AND MOST RECENTLY IT STARTS WITH THE REMOTE START EVERY TIME BUT WHEN I USE THE KEY IT DOESN'T ALWAYS START? THIS IS A HUGE ISSUE!

WHILE TRYING TO MERGE INTO TRAFFIC MY VEHICLE ENGINE SPEEDS UP TO 7000 RPM BUT THE CAR ONLY GETS UP TO ABOUT 28 MPH. I HAVE ALMOST BEEN REAR ENDED BECAUSE OF THIS. ALSO I TRIED TO PASS OTHER CARS AT FIRST THE CAR SEEMED AS IT HAD THE POWER TO PASS BUT AS I GOT AT THE SIDE OF THE CAR I WAS PASSING WITH PEDAL ON FLOOR THE TRANSMISSION SEEMED TO LOSE POWER AND DOG DOWN. ALMOST CAUSING ME A HEAD ON COLLISION . ON THE HIGHWAY MY CAR DOESN'T SEEM TO HAVE THE POWER TO PASS CARS UNLESS GOING DOWN HILL. THE CARS ENGINE SPEEDS UP BUT THE TRANSMISSION DO NOT SPEED UP SO IT JUST BURNS MORE GAS. THAT I CAN NOT AFFORD ON DISABILITY.ON JUNE 8 2018 I TOOK THE CAR BACK TO WEIMER CHEVROLET IN MOOREFIELD, WV, THEY TOLD ME EVERYTHING WAS FINE GAVE ME A COPY OF THE VEHICLE INSPECTION THEY DONE. OTHER CRUZE OWNERS SAID THEY HAVE THE SAME PROBLEM I TOLD THEM TO CALL GM THEMSELVES TO LET THEM KNOW OF THIS PROBLEM. I SPOKE TO A MIGUEL AT GM AT CUSTOMER SERVICE, HE TOLD ME THAT A MANAGER WOULD BE IN TOUCH WITH ME .ON JUNE 26 2018, A GM MANAGER CALLED MY CELL PHONE AND ASKED FOR MY ADDRESS , AND A BRIEF EXPLANATION OF THE CARS ISSUES E-MAIL ADDRESS AND THE DEALER INFO. I THEN ON JUNE 28 I GOT A EMAIL FROM A COURTNEY AT GM STATING THAT THEY HAVE BEEN UNABLE TO CONTACT ME. EVEN THOUGH THEY HAVE MY HOME / CELL NUMBERS. AND THAT IF THIS MATTER IS RESOLVED DO NOTHING BUT IF NOT TO CALL THEM, I TRIED TO AND GOT NO ANSWER SO ALSO SENT A REPLY TO THEIR E-MAIL, STATING THAT THIS MATTER HAS NOT BEEN RESOLVED AND HOW DANGEROUS THESE CARS ARE. ONCE AGAIN NO RESPONSE FROM GM AS OF JULY 17. I FEEL AS THOUGH GM DOES NOT CARE ABOUT MY FAMILIES OR MY SAFETY IN THIS MATTER WITH THEIR LACK OF RESPONSE . I 'M NOT SURE HOW MANY OTHERS HAVE REPORTED TO GM WITH THEIR ISSUES BUT I KNOW MINE IS FALLING THROUGH THE CRACKS. SO IF YOU CAN PLEASE HELP WITH THIS ISSUE I WOULD GREATLY APPRECIATE IT.

WHEN HOT, THE ENGINE HESITATES WHEN ACCELERATING. WE LIVE IN A METROPOLITAN AREA AND WHEN ENTERING AN EXPRESSWAY THE CAR HESITATES WHEN MERGING INTO TRAFFIC. VERY DANGEROUS AND SCARY SITUATION! THIS HAPPENS QUITE OFTEN. THE GM SERVICE TECH'S SAY THEY CAN'T FIND ANYTHING WRONG. GRANT YOU SOMETHINGS WRONG!

FOR A LITTLE OVER A YEAR, I HAVE EXPERIENCED THE RADIO SHUTTING OFF AND ON, STABILITRAK SHOWING AS NEEDING SERVICE, THE CAR SHUDDERING, AND THE CHECK ENGINE LIGHT COMING ON. I HAVE BROUGHT THE CAR INTO A MECHANIC 3 TIMES TO DETERMINE WHAT MAY BE CAUSING THE CHECK ENGINE LIGHT TO COME ON, AND 3 TIMES THE COMPUTER SAYS AIR INTAKE. I HAVE HAD JUST ABOUT EVERYTHING CHANGED, CHECK ENGINE LIGHT GOES OFF, I DRIVE FOR ABOUT 30 MINUTES, AND IT COMES BACK ON. OVER $700.00 IN REPLACEMENT PARTS AND LABOR, AND STILL THE PROBLEM PERSISTS. TODAY 7/1/2018, I DROVE DOWN TO HAVE THE OIL CHANGED AND FOR THE FIRST TIME, THE ENGINE LIGHT HAS NOT COME ON, BUT NOW THE CAR DOES NOT WANT TO START AND SOUNDS LIKE THE STARTER OR THE BATTERY IS DYING. THIS IS ABOVE AND BEYOND THE MOST FRUSTRATING CAR PROBLEM I HAVE EVERY HAD, AND I CAN'T SEEM TO FIND ANYONE CAPABLE OF ANSWERING THE PROBLEMS WITH THIS CAR. THE ELECTRICAL PROBLEMS SPRING UP IN THE MIDDLE OF NOWHERE WHILE DRIVING IN TOWN, AND IT SEEMS TO BE OKAY FOR A FEW DAYS IF YOU MESS WITH THE BATTERY CABLES, BUT THEY HAVE ALREADY BEEN REPLACED ONCE AND THE PROBLEM IS BACK!!!

2014 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO AIR BAGS BEING DEPLOYED WHILE DRIVING VEHICLE WITHOUT IMPACT. *LD THE CONSUMER STATED THE MANUFACTURER REFUSED TO OFFER ANY ASSISTANCE. THE MANUFACTURER WOULD NOT PROVIDE ANY INFORMATION COLLECTED FROM THE VEHICLE INVESTIGATION.*JS

WHILE DRIVING IN LIGHT RAIN AT ROUGHLY 40MPH THE DRIVERS SIDE WIPER STOPPED WORKING. PASSENGER SIDE WIPER STILL WORKS. UPON RESEARCHING IT APPEARS THIS IS A WIDESPREAD SAFETY ISSUE ON THESE VEHICLES. THERE NEEDS TO BE A SAFETY RECALL AS THIS COULD KILL SOMEONE.

FUEL PRESSURE, LEAKING . VEHICLE WAS TOWED TO DEALERSHIP ON 4/19/2018 AND IS STILL THERE WAITING ON PART, TODAY'S DATE IS 6/19/2018 . I DO NOT KNOW WHY THIS PART IS LEAKING, BUT DEALERSHIP SAYS NO ONE HAS THE CORRECT PART ( EVEN THOUGH I FOUND ONE ONLINE FOR 17.00)

I HAVE HAD REPEATED ELECTRICAL ISSUES WITH THIS CAR. IT STARTED WITH THE RADIO SHUTTING ON & OFF ON ITS OWN. THEN THE STABILITRACK STARTED FLASHING ON. THE FIRST FEW TIMES THAT WAS ALL IT WAS, BUT IN THE FALL OF 2017, THAT SENSOR WOULD COME ON & MY BRAKES & STEERING WERE AFFECTED. IN ADDITION, THE CAR WILL HAVE MOMENTS WHERE IT BLANKS OUT JUST BRIEFLY WHILE DRIVING, USUALLY NOTICED BY THE RADIO GOING OFF & ON. I HAVE ALSO HAD THE KEY GET LOCKED IN THE IGNITION. YESTERDAY, 6/17/18, I WENT TO START MY CAR IN A PARKING LOT & SEVERAL SENSORS CAME UP, BATTERY CHARGING SYSTEM, STABILITRACK, & POWER STEERING. CAR WOULD NOT START, I KEPT SHUTTING OFF THE RADIO, & IT WOULD COME BACK ON. CAR RESTED FOR 2 HOURS & THEN STARTED AGAIN. ONCE DRIVING, THE STEERING WAS NOT RIGHT. TOOK A QUARTER OF A MILE OF DRIVING BEFORE THE STEERING WHEEL DID NOT PULL 1/4 OF THE WAY TO THE LEFT ON ITS OWN. I HAVE TAKEN THIS CAR INTO THE DEALER WITH ALL OF THESE COMPLAINTS EXCEPT THE INCIDENT YESTERDAY. THEIR SOLUTION HAS BEEN NEW BATTERY AND NEW BATTERY CABLES-TWICE. IN THE FALL OF 2017, I MENTIONED SEEING SIMILAR ISSUES ONLINE & THEY DISMISSED IT. I JUST CALLED ABOUT THE 6/17/18 ISSUE & I AM GETTING THE RUN-AROUND FROM THEM.