2011 CHEVROLET CRUZE Complaints

WAS DRIVING VEHICLE WHEN THE ENGINE LIGHT CAME ON AND THE COMPUTER FLASHED THAT THE ENGINE POWER WAS REDUCED. THE CAR IMMEDIATELY DROPPED SPEED IN THE MIDDLE OF TRAFFIC AND I WAS ABLE TO COAST TO THE SIDE OF THE ROAD WITH OUT BEING STUCK BY ANY CARS BEHIND ME. HAD I BEEN ON A HIGHWAY I COULD HAVE BEEN KILLED. I HAVE THE COMPUTER THAT SHOWS ERROR CODES WHEN THE CHECK ENGINE LIGHT COMES ON AND IT READ THAT IT WAS THE THROTTLE BODY. NOW WHEN I TURN THE CARE ON IT SOMETIMES WILL IMMEDIATELY SAY REDUCED POWER. I CALLED CHEVY AND THEY SAID IT WOULD BE DIAGNOSED BY ONE OF THEIR DEALERSHIPS. THE FIRST DEALERSHIP SAID I WILL NEED TO WAIT UNTIL MARCH TO COME IN, THE NEXT 2 WEEKS FROM NOW. IN THE MEANTIME CHEVY THINKS IT'S SAFE TO DRIVE MY CAR LIKE THIS. A QUICK SEARCH OF THE INTERNET SHOWS THIS IS NOT AN UNCOMMON PROBLEM FOR CHEVY CARS. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.

THE STEERING IS "NOTCHY" AFTER DRIVING STRAIGHT FOR A SHORT PERIOD OF TIME. THIS REQUIRES ADDITIONAL EFFORT TO DO MINOR COURSE CORRECTIONS CAUSING OVER-STEER. THIS IS PARTICULARLY DANGEROUS ON SNOW AND ICE. I HAVE THE LETTER FROM GM #14232 DATED NOVEMBER 2014. I CALLED IMMEDIATELY AND WAS TOLD "THE PARTS ARE ON ORDER FOR YOU" IT IS NOW 01/31/2015 AND CONTACT WITH THE DEALER TODAY STATED " STILL WAITING FOR PARTS FROM GM." :( I HAVE A 55 MILE COMMUTE (ONE WAY) THAT TAKES ME ON NOT SO WELL MAINTAINED ROADS. THIS IS NOT A SATISFACTORY RESPONSE FROM MAJOR CORPORATE PLAYER. PLEASE HELP ALL OF US WHO HAVE THIS ISSUE. *TR

TL*THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL FAILED TO RESPOND MAKING IT DIFFICULT TO STOP THE VEHICLE. THE SERVICE STABILITY TRACK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE YAW RATE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE.

WHEN DRIVING IN FREEZING TEMPERATURES MY WINDOWS BEGIN TO FOG AND FROST ON THE INSIDE OF ALL 4 WINDOWS, THE REAR WINDOW, AND THE CORNERS OF THE WINDSHIELD. AFTER DRIVING ABOUT 10 - 15 MINUTES WITH THE DEFROSTERS BLOWING WARM AIR, THE CAR IS UNABLE TO CLEAR THE FROST. AND BY THEN, THE FROST HAS BUILT UP ENOUGH TO THE POINT TO WHERE I CANNOT SEE OUT OF EITHER DRIVERS OR PASSENGER SIDE WINDOW. THIS CAR WAS BROUGHT TO LUPIENT CHEVROLET IN BLOOMINGTON, MN (WHERE IT WAS PURCHASED 6 MONTHS AGO). IT WAS LOOKED AT FOR A WEEK IN WHICH THE SERVICE MANGER INFORMED ME THAT THERE IS NO FIX FOR THIS PROBLEM DUE TO THE ENGINE BEING TOO SMALL TO KEEP UP WITH COLD WINTER CONDITIONS. *TR

YES, I TOO HAD PROBLEMS WITH MY 2011 CHEVY CRUZE. I WAS VERY GLAD THAT NOTHING HAPPENED TO ME WHILE I WAS DRIVING THE CAR, I WAS JUST SITTING AT AN IDLE STAGE; WHEN I HAD ALL THE BELLS GOING OFF AND IT HAD TOLD ME THAT ENGINE REDUCED POWER. I TO HAD TO GO AND GET THIS FIXED AND AGAIN LIKE EVERYONE ELSE IT WAS THE THROTTLE BODY AND FUEL INJECTION SYSTEM; COST $460. NOT EVEN A MONTH LATER NOW I HAVE NO HEAT IN THE CAR AND READING ALL THE FORUMS SOUNDS LIKE I AM GOING TO HAVE TO REPLACE A WATER PUMP; JOY FOR ME. AT FIRST I REALLY DID LOVE THIS CAR, BUT I FIND THAT THE AFTER THE WARRANTY GOES SEEMS LIKE THE CAR IS FALLING APART. WE SHOULD NOT BE HAVING THESE ISSUES THIS EARLY IN THE CAR'S LIFE. I ALSO FIND IT VERY BAD POOR CUSTOMER SERVICE ON GM'S PART THAT THEY ARE TURNING A BLIND EYE TO THIS. THESE PARTS NEED TO BE RECALLED ASAP, WHY IS NO ONE DOING ANYTHING ABOUT THIS? *TR

MY DAUGHTER ALMOST DIED DRIVING IT ON MONDAY. SHE WAS ON ROUTE 1 IN COLLEGE PARK, MD WHEN THE CHECK ENGINE/REDUCED POWER LIGHT CAME ON AND SHE COULD GO NO MORE THAN 2-3 MPH. THIS IS A VERY BUSY ROAD, AND SHE WAS ALMOST IN A POTENTIALLY TRAGIC ACCIDENT. WE HAD THE CAR TOWED TO SPORT CHEVROLET IN SILVER SPRING, MD (240-471-3190). OUR SERVICE ADVISOR ([XXX]:) INFORMED ME THIS MORNING THAT THE FIX IS A THROTTLE BODY REPLACEMENT WHICH WILL COST $648. IN GOING ON THE CHEVY FORUM WEBSITE, THIS HAS HAPPENED MULTIPLE TIMES TO CHEVY CRUZE AND MALIBU MODELS. IT'S ONLY A MATTER OF TIME UNTIL SOMEONE DIES. THE THROTTLE BODY IS ONLY COVERED UP TO 35K SO I HAD TO PAY OUT OF POCKET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AS I WAS PULLING OUT OF MY DAUGHTERS SCHOOL, MY CRUZE ENGINE WARNING LIGHTS CAME ON "REDUCED ENGINE POWER" "CHECK STABLITRAK" "SERVICE" WARNINGS CAME ON AS WELL. MY CAR LOST ALL ENGINE POWER AND I WAS ALMOST REAR ENDED BY A DODGE PICKUP, HE WAS ABLE TO GO UP ON THE CURB AT THE SCHOOL AND AVOID AN ACCIDENT. GLAD THERE WAS NO ONE HURT ON THE CURB. I CHECKED THE INTERNET, RE; HTTP://WWW.CRUZETALK.COM/FORUM/25-SERVICE-ISSUES/10826-ENGINE-POWER-REDUCTION.HTML , THIS IS A KNOWN ISSUES FOR GM FOR QUITE SOMETIME NOW. GM CUSTOMER SERVICE THEMSELVES IS PARTICIPATING IN THE DISCUSSION THERE. IT IS A KNOWN ISSUE WITH THE THROTTLE BODY. THE THROTTLE CONTROLS THE POWER IN THE POWER TRAIN YET GM WON'T COVER THE REPAIRS UNDER THEIR POWER TRAIN WARRANTY. THIS ISN'T SAFE AND IT IS KNOWN. *TR

THREE WEEKS AGO, I STARTED HEARING A NOISE FROM THE BACK LEFT TIRE. TWO DAYS AGO THE ESP AND TRACTION LIGHT WENT ON AS WELL AS THE BRAKE FLUID LIGHT. EVERYTHING JUST STARTED HITTING AT THE SAME TIME. I THINK THE CAR IS RIGGED TO HAVE EVERYTHING GO BAD ONCE THE WARRANTY PERIOD IS UP. WOULD LIKE TO KNOW IF THIS IS COVERED SINCE SO MANY PEOPLE ARE HAVING PROBLEMS WITH IT. I CAN'T AFFORD TO FIX IT BUT THIS IS MY ONLY MEANS OF TRANSPORTATION. *TR

I WAS DRIVING HOME FROM WORK IN RUSH HOUR TRAFFIC. MY SPEED DROPPED WITHOUT WARNING FROM 35 MPH TO ABOUT 5 MPH. I GOT A WARNING LIGHT INDICATING "ENGINE POWER REDUCED" AND THE ENGINE INDICATOR LIGHT CAME ON. I MANAGED TO PULL CAR OVER TO A SIDE STREET AND TURNED IT OFF. I RESTARTED IT AND THE ENGINE INDICATOR LIGHT CAME ON BUT I WAS ABLE TO MAKE IT HOME (ABOUT 12 MILES). I CALLED THE SERVICE DEPARTMENT AT A LOCAL DEALERSHIP TO TRY TO GET SOME SORT OF IDEA OF WHAT WAS HAPPENING TO MY CAR. HE SUGGESTED I CALL GM CUSTOMER SERVICE AND ASKED HOW MANY MILES WERE ON THE CAR. I TOLD HIM AND HE INDICATED THE PROBLEM MAY BE UNDER A RECALL. NEEDLESS TO SAY 5 DAYS LATER I JUST HEARD FROM THE SERVICE CENTER THAT THE PROBLEM IS THE THROTTLE BODY ASSEMBLY AND IT WILL COST ME ABOUT $600+TAXES TO REPAIR. HE STATED I HAVE HEAVY CARBON BUILD UP AND SOMETHING ABOUT THE INDUCTION SERVICE. MY BIGGEST PROBLEM OUTSIDE OF NOT HAVING SIX HUNDRED DOLLARS TO GIVE IS THAT IN NOVEMBER I PAID $300+ TO HAVE THE WATER PUMP REPLACED AND THREE WEEKS BEFORE THAT IT WAS IN THE SHOP AND THREE WEEKS PRIOR TO THAT IT WAS IN THE SHOP. I AM SO DISAPPOINTED AND HURT BY ALL THESE REPAIRS. I ENDED UP WITH A CRUZE BECAUSE MY KIA WAS HIT HEAD ON IN A CRASH AND THE FRAME WAS CRACKED. I HAD NO PROBLEMS WITH MY KIA. *TR