2016 CHEVROLET CRUZE Complaints

View complaints related to 2016 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 240 complaints submitted for the 2016 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 CHEVROLET CRUZE
    - Bastrop, TX

    There is currently a recall for Chevrolet Cruzes because of overheating, that is caused by the cooling system and the antifreeze leaking out at the thermostat housing. This is exactly what happened to my 2016 Cruze as we drove down the highway and warning lights and sounds started going off that required it to be put in the shop (Local Chevy Dealer) and have these parts replaced. If you read the safety recall for this issue on the Chevy Cruze and look at my receipt it is almost the same wording. However, the dealer told me that my Chevy Cruze was NOT covered by the recall. I believe the recall should be expanded to include all Cruzes.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - Denver, CO

    System failure…airbag light continues to come on and go off. It says service airbag. If John Elway Chevrolet repairs the airbag system will it impact the integrity of the airbags. The airbag light doesn’t say which airbag is defective. I want to make sure that my family and I are safe when we are in the car.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - Hereford, PA

    The contact owns a 2016 Chevrolet Cruze. The contact stated while driving 25 MPH and depressing the brake pedal, the check engine warning light illuminated, and the message "Service Brake System" was displayed simultaneously. The vehicle failed to respond. The contact stated that he applied more pressure to the brake pedal and the vehicle responded. The contact was able to continue driving; however, the failure recurred while driving to the residence. The vehicle was taken to an independent mechanic, where it was diagnosed that the vacuum pump had seized, which fractured the camshaft. The mechanic diagnosed that the vacuum pump and the camshaft needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 108,000. The contact wanted to include the number of the brake pump part of their vehicle - 12662789. The contact also stated that other SUV models of various model years have the same defective part.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 CHEVROLET CRUZE
    - Manlius, NY

    Power steering warning keeps coming and going, replaced battery didn't fix saw a lot of complaints about negative battery cable so replaced that and it fixed the issue. cruze's up to 2015 recalled this the 2016 obviously needs it too.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - Willis , TX

    When I start my car it will sputter then die, also cuts off while driving. It cuts off but will crank up and die again after so many tries it will drive a while and do it again. The check engine was on and I have fixed the O2 sensor, the mass air flow sensor, Ive replaced the turbo hose it had a big chunk ripped out of it which we have no clue how that happened, I just changed the PCV valves a few weeks ago and the car started but would not go in drive nor reverse put it back in shop and cleaned the throttle body and it ran good the whole day today I started cutting off again.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - Spring Hill, KS

    The contact owns a 2016 Chevrolet Cruze. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed, and the vehicle stalled. The vehicle was restarted after two attempts. The check engine warning light was illuminated during the failure. The vehicle was taken to a dealer where it was diagnosed that the catalytic converter and Oxygen sensor needed to be replaced. The vehicle was not repaired. The contact manufacturer was notified of the failure. The failure mileage was 97,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 CHEVROLET CRUZE
    - Charlotte, NC

    The contact owns a 2016 Chevrolet Cruze equipped with Continental Tires, Tire Line: Conti Pro Contact, Tire Size: 195/65/R15, DOT Number: P5AEWBNU1018. The contact stated while driving 45 MPH, there was an abnormally loud sound coming from the front and rear passenger’s side tires. Upon visual inspection, that contact found no issues with the tires. The contact stated that the tires were original tires. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 89,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 CHEVROLET CRUZE
    - Bakersville, NC

    It suddenly come up with ac off to keep engine feom overheating on message .I have had 4 theromstat housings put on in the last month and it is still leaking around housing and leaking coolant out onto ground and thit has only 73000 miles .Yes it will be available to inspect if in local area afraid to drive to far and i still owe a year on this car.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - Burlington, WI

    My 21 yr old daughter was in serious accident May 3. 2022 on the way to her college. The accident was horrific. Her left hand middle finger was impaled by a piece of metal L shaped. The hospital said it was an airbag pin. She was covered in cuts and injuries but her finger/ hand were the worst by far. She has had a surgery and will need additional surgeries. I would like it looked into please. I was very grateful it wasn’t her eye or neck.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - Odessa, MO

    My daughter was driving the car and she said that he check engine light came on and she pulled over and turned it off. She immediately called her dad and while on the phone with him the car started shaking and it over heated and all the fluids were underneath the car. I arrived about 15 mins later and saw all the over spill on the side of the road. Called a tow truck and had it towed to a dealership, which told us that GM is aware of the problem with the Chevy Cruze engine doing this. They said that there is no way for you to tell that the part is going bad til it happens and once it does the car gets so hot it crack the head gasket. It is a 3500.00 fix and it is all because of the thermostat at the bottom of the engine. We had it fixed at 93.000 miles and it now has 110,000 and we are now having the turbo replaced and the dealership said it is a known problem but GM isnt willing to do a recall because it cost so much to fix but they are aware of the problem with then engines in the 2014 to 2016 cruze and since they arent made to fix it they pass the cost on to the customer.

    Source: NHTSA WEB SITE