2017 CHEVROLET CRUZE Complaints

Periodically the dash cluster board and information center goes black and will stay blank for about a minute or two and then comes back on

The vehicle has been struggling off and on to accelerate from a stopped position or a need to suddenly increase in speed (merging onto an expressway). I have replaced several parts of the car, there are no codes available to the technicians but it is reported in several forums and a common issue. I have almost been t-boned making a left turn onto major roads where there are cars going 55-70 or above mph because the car suddenly stops working even when pressing the acceleration pedal all the way to the floor.

To whom it may concern, I am writing to express my deep disappointment and frustration regarding my recent experience with my 2017 Chevrolet Cruze. It has come to my attention that there is a known issue with the piston in the engine of this model, and unfortunately, I have fallen victim to it. This issue has caused significant inconvenience and expense for me. As a loyal Chevrolet customer, I expect better quality and reliability from your vehicles. I urge you to address this matter promptly and take responsibility for the faulty piston in the engine of the 2017 Chevrolet Cruze. I trust that you will take appropriate action to rectify this situation and restore my confidence in your brand. Case # 9-12557961076

The contact owns a 2017 Chevrolet Cruze. The contact stated while driving at various speeds, there was a clunking sound, and the sound was more prominent while driving over small bumps or dents in the roadway. The vehicle was taken to the dealer where it was diagnosed with a bent sway bar. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.

Several times during ownership (Bought used in 2021 with 13,000 miles at purchase, currently 35,000 miles on car. Entire instrument cluster including center screen and center console shifter selector goes completely dark. This includes both speedometer indicators. No apparent cause, no advance warning, screen(s) just "black out". After some time...30-40 seconds to as long as 2-3 minutes all console and instruments lights come back on. Happens during daytime and nighttime usage, with heater and/or air conditioning in use.

The contact owns a 2017 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that a faulty High Mount Stop Lamp gasket allowed water to leak into the trunk and fill the rear compartment battery tub, resulting in water damage to the Multifunction Power Supply Converter, Fuel Pump Power Control Module, and Fuse Block. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 16147, but the vehicle was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.

I want to know if there is a recall on GM cars with standard transmissions that have the shared master cylinder. That is when the clutch master cylinder and the brake master cylinder are the same part. When the clutch release cylinder leaks, you also lose brake fluid, and when the leak is bad enough, you lose your clutch and brakes.

1st cylinder misfire with only 60,000 miles on it. Research shows this is an issue yet GM Chevy has not recalled it. Not a simple fix it requires new engine

Car stops running unexpectedly and without warning. Just driving along and suddenly no power. Usually necessary to restart the car although occasionally it restarts on its own. Very dangerous when it happens at highway speed. Per my mechanic no codes show up for this problem. I looked up this issue online and see that plenty of other Chevy Cruze owners have had the same problem.

The piston in my front cylinder cracked while traveling causing safety issues including, inconsistent speeds, poor acceleration, engine cutting off while driving. While no accident/injury occurred while driving in this instance, it would have been easy for something to happen. The garage I took it took recommended against driving it as it could shut down at any time on the road.