2011 CHEVROLET CRUZE Complaints

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 73 MPH, THE VEHICLE DECELERATED AND THE TRACTION CONTROL, POWER STEERING, AND TRANSMISSION HOT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 1,000.

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND THE ESP WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

HELLO, MY NAME IS [XXX] AND I AM AN ISRAELI CITIZEN. I OWN A CHEVROLET CRUZE 2011, ISRAELI VIN: [XXX]. I READ THE ARTICLES REGARDING ISSUES FOUND IN THE VEHICLE'S IGNITION SWITCH FOR SOME CHEVROLET MODELS BUT I HAVEN?T READ ABOUT CRUSE AS A SUSPECT TO SUCH AN ISSUE. I WANTED TO PAY YOUR ATTENTION TO AN ISSUE I HAD WITH MY CAR AROUND 1.5 YEARS AGO WHICH IS SIMILAR BEHAVIOR TO WHAT YOU FOUND OUT WITH THE OTHER MODELS. AFTER STARTING THE ENGINE WHILE IN PARKING, I SWITCHED THE GEAR TO REVERSE AND STARTED TO DRIVE BACK TO GET OUT OF THE PARKING SPACE WHEN SUDDENLY I LOST THE STEERING OF THE WHEEL (LIKE THERE WAS NO OIL PRESSURE) AND LOST THE BRAKES (THE PADDLE WAS STIFF AND DID NOT CONTROL THE WHEELS). DURING THE INCIDENT MY FAMILY, INCLUDING MY WIFE, WAS WITH ME IN THE CAR. MY WIFE IMMEDIATELY UNDERSTOOD THAT SOMETHING WAS WRONG AND STARTED TO ASK ME WHAT IS THE MATTER (SHE WAS AN EYE WITNESS TO THE SCENARIO). I HAD TO SHUT DOWN THE ENGINE (TURNED THE KEY TO OFF) AND STARTED THE ENGINE BACK AGAIN IN ORDER FOR THE CAR TO START REACTING PROPERLY AGAIN. NEEDLESS TO SAY MY WIFE AND I WERE SHOCKED BY THIS AND I TOOK THE CAR ON THE MORNING OF THE NEXT DAY TO THE FORMAL CHEVROLET GARAGE TO REPORT THE INCIDENT AND REQUEST THEM TO CHECK WHAT WENT WRONG HERE (AS THE FORMAL GARAGE ? THEY HOLD AN HISTORICAL RECORD OF MY COMPLAINT). AFTER I WAS TOLD BY THE GARAGE THAT THEY COULDN'T FIND ANY PROBLEM, I HAD NO CHOICE BUT TO ACCEPT THE CAR BUT IT BUGGED ME UNTIL PRESENT TIME. IN ORDER TO MAKE SURE YOUR INVESTIGATION WILL NOT SKIP A POSSIBLE FATAL ISSUE WITH THE CRUSE MODEL (IF THE ISSUES ARE THE SAME), I SIMPLY WANTED TO POINT YOUR ATTENTION TO MY SMALL ?ADVENTURE?. PLEASE FEEL FREE TO CONTACT ME AND I WILL BE HAPPY TO ASSIST YOU FURTHER (IF NEEDED) ? EMAIL: [XXX] CELLULAR:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING 65-70 MPH, THE ACCELERATOR PEDAL EXTENDED TO THE FLOORBOARD WHEN IT WAS DEPRESSED AND THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. ADDITIONALLY, WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE ONLY ACCELERATED TO 5 MPH. THE DEALER STATED THAT THE TRANSMISSION FLUID NEEDED TO BE FLUSHED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE TRANSMISSION WAS HOT AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT THE FAILURE WAS NORMAL WEAR AND TEAR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 139,200.

HAVING TO KEEP ADDING ANTIFREEZE TO COOLANT RESERVOIR ABOUT EVERY 2 MONTHS, DEPENDING ON WEATHER CHANGE. NO SIGNS OF ANTIFREEZE COOLANT LEAKS ON THE GROUND. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT MALFUNCTIONED. THE AIR BAG LIGHT FAILED TO ILLUMINATE WHEN A PASSENGER WAS OCCUPYING THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. HOWEVER, THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

WHILE DRIVING THE AC BLOWS COLD AIR THROUGH THE TOP VENTS BUT HOT AIR FROM THE BOTTOM VENT ON THE DRIVER SIDE. THE AREA ON THE CENTER CONSOLE THAT TOUCHES THE DRIVER'S LEG BECOMES HOT TO TOUCH AND EXTREMELY UNCOMFORTABLE WHILE DRIVING FOR MORE THAN 1 HOUR. THIS AREA SHOULD NOT BE THIS HOT AND SO FAR NO ONE HAS BEEN ABLE TO IDENTIFY THE REASON FOR THE OVERHEATING OF THE CENTER CONSOLE AREA. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE ATTEMPTING TO PARK, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKE PEDAL HAD TO BE DEPRESSED COMPLETELY TO THE FLOOR IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPAIRED THE ELECTRIC VACUUM PUMP SWITCH. THE CONTACT STATED THAT THE VEHICLE NEVER EXPERIENCED A FAILURE UNTIL IT WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V36000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. UPDATED 10/07/14*LJ THE CONSUMER STATED THE VACUUM SWITCH WAS REPLACED IN NOVEMBER OF 2012 UNDER SAFETY RECALL. PRIOR TO REPLACEMENT IN NOVEMBER OF 2013 THE VEHICLE NEVER EXPERIENCED A FAILURE. THE FAILURE OCCURRED 10 MONTHS AFTER THE REPLACEMENT. UPDATED 9/14/2015 *JS

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE SERVICE TRACTION CONTROL, SERVICE STABILITY TRACT, ENGINE, AND ABS WARNING LIGHTS ILLUMINATED INDEPENDENTLY. ALSO, THE VEHICLE DECELERATED TO 19 MPH. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD WHERE THE VEHICLE STALLED. THE CONTACT WAS NOT ABLE TO GET THE VEHICLE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 68,545.

2011 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO BRAKES MALFUNCTION. *SMD ON JUNE 19, 2013, THE CONSUMER WAS INVOLVED IN AN ACCIDENT. WHILE APPROACHING AN INTERSECTION, THE VEHICLE AHEAD OF HIM STOPPED SUDDENLY AND WHEN APPLIED HIS BRAKES, THE VEHICLE DID NOT STOP AT THE PROPER DISTANCE AND HE REAR ENDED THE OTHER VEHICLE. THE CONSUMER RECEIVED A RECALL NOTICE IN OCTOBER 2013 AND AGAIN IN MAY OF 2014. THE CONSUMER BELIEVED THE ACCIDENT, WAS DUE TO THE RECALL. HE NO LONGER OWNS THE VEHICLE, BECAUSE IT WAS A LEASE. *JB