2011 CHEVROLET CRUZE Complaints

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE BRAKES FAILED INTERMITTENTLY AND A LEAK WAS NOTICED UNDERNEATH THE VEHICLE. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC). THE DEALER REPLACED THE VACUUM LEAK, CAM SHAFT COVER, AND VALVE COVER, BUT THE FAILURE RECURRED. THE SERVICE BRAKES WARNING INDICATOR ILLUMINATED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE MECHANIC STATED THAT THE VALVE COVER AND PCV HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE VEERED SHARPLY TO THE RIGHT AND THE POWER STEERING FAILED. THE SERVICE STABILITRACK AND BRAKE WARNING INDICATORS ILLUMINATED. THE INSTRUMENT PANEL GAUGES AND RADIO WERE BLINKING ERRATICALLY. THE FAILURES OCCURRED MULTIPLE TIMES AND USUALLY DURING OR AFTER RAINY WEATHER. THE DEALER STATED THAT THE BATTERY CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

ON FEBRUARY 17TH, 2012 I PURCHASED A 2011 CHEVROLET CRUZE FROM A LOCAL DEALERSHIP. UNBEKNOWNST TO ME BY JULY OF 2014 MY CAR WOULD BE IN TWO DIFFERENT DEALERSHIPS ON FIVE SEPARATE OCCASIONS FOR TRANSMISSION PROBLEMS. MARCH 7TH, 2013 (32,512 MILES); REPAIR: CHECKED FOR CODES, NO TRANSMISSION CODE; VEHICLE RE-PROGRAMMED WITH UPDATED SOFTWARE. SEPTEMBER 30TH, 2013 (36,623 MILES); REPAIR: TRANSMISSION REMOVED, FOUND METAL CONTAMINATING PISTONS, TCM FAILURE, TRANSMISSION REASSEMBLED. OCTOBER 17TH, 2013 (36,967 MILES); REPAIR: TECHNICIAN TEST DROVE WITH CUSTOMER, VERIFIED CONCERN. HESITATION, HARD DOWNSHIFT EXPERIENCED SHUDDER FROM STOP. COMPARED TO A STOCK VEHICLE; SAME HESITATION AND HARD DOWNSHIFT HOWEVER DOES NOT EXHIBIT ACCELERATION BUMP FROM STOP. VEHICLE REPAIR (COMPLETED 7 DAYS LATER ON OCTOBER 24TH, 2013): FAILED TCM AND VALVE BODY, VERIFIED ON TEST DRIVE. REPLACED TCM AND VALVE BODY. JANUARY 23RD, 2014 (MILEAGE UNKNOWN, WAS NOT PROVIDED WITH WORK ORDER FOR THIS VISIT); DEALERSHIP WOULD NOT CONFIRM PROBLEM AFTER DRIVING VEHICLE FOR ONLY 15 MILES. THEY WERE INFORMED THAT THE ISSUE IS RANDOM AND NOT CONSTANT. NO REPAIRS PERFORMED ON THIS VISIT. SINCE BEING TURNED AWAY BY THE ORIGINAL DEALERSHIP ON JANUARY 23RD, 2014 I RECORDED APPROXIMATELY 19 INSTANCES OF MY VEHICLE EITHER HESITATING, CHUGGING WHEN ACCELERATING, BANGING ITSELF INTO GEAR, ALMOST STALLING, AND THE VEHICLE ACTUALLY JUMPING FORWARD WHILE MY FOOT WAS ON THE BREAK AT STOP LIGHTS. IT WAS WHEN I ALMOST STALLED WITHIN A 6 WAY INTERSECTION THAT I CONTACTED ANOTHER CHEVROLET DEALERSHIP (JULY 10TH, 2014) FOR A SECOND OPINION. WITHIN TWO DAYS OF LEAVING MY VEHICLE AT THE DEALERSHIP (JULY 24TH, 2014) IT WAS CONFIRMED BY THE SERVICE MANAGER THAT IN FACT THE CAR WAS NOT DRIVING PROPERLY. THE VEHICLE IS STILL AT THE DEALERSHIP AS OF TODAY (JULY 30TH, 2014). THIS IS NOT A VEHICLE I FEEL IS SAFE OR RELIABLE.

HIT A DEER HEAD-ON GOING APPROIXATELY 50 MPH CAUSING SEVERE DAMAGE TO THE FRONT END OF THE VEHICLE. AIR BAGS NEVER DEPLOYED, BUT COULD SMELL THE AIR BAGS AND HEAR THEM IN THE STEERING WHEEL MAKING NOISE. THE CRASH WAS ENOUGH THAT ON STAR WAS ALERTED OF THE CRASH AND CALLED 911. *JS

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE REVERSING, THE BRAKES FAILED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED TO RESPOND. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V60000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZ. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IT ROLLED OUT OF PARK INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 54,000.

I WAS PULLING OUT OF THE DRIVE THROUGH WINDOW AT MCDONALDS AND MY PURSE HIT THE CLUTCH. MY CAR CHANGED GEARS WITH JUST AT A SLIGHT TOUCH. IT HAS DONE THIS BEFORE SEVERAL TIMES SINCE I HAVE OWNED IT. ALSO MY BACK TIRES NEVER STAY INFLATED. EVERY THREE DAYS I AM USUALLY PUTTING AIR IN THE TIRES. *TR

I HAD MY CAR PARK IN THE FRONT YARD. IT RAIN ON THAT DATE UNTIL THE NEXT MORNING . WHEN I GOT INTO MY CAR I NOTICE ON THE FRONT PASSENGER SIDE UP UNDER THE DASHBOARD THAT IT WAS SOAK AND WET FROM THE RAIN THAT WE GOT. I DIDN'T LEAVE ANY WINDOWS DOWN. THE ONLY WAY THE WATER COULD OF GOT IN IS THROUGH A LEAK IN THE LINING AROUND THE WINDSHIELD. I NEVER HAD IT REPLACE BEFORE. I DON'T UNDERSTAND HOW A CAR THAT YOU DON'T HARDLY RIVE COULD GET FLOODED. I KEEP IT COVERED UP. ITS JUST THAT 1 PARTICULAR DAY I LEFT IT UNCOVERED OVERNIGHT AND IT GET RAIN IT. I KNOW THE LINING OR INSULATION SHOULD HOLD UP LONGER THAN 4 YRS? THAT IS I CONSIDER A DEFECT. *TR

BACKING OUT OF DRIVE DOWN HILL BRAKES GOT REAL HARD, DID STOP AFTER PUSHING HARD. ALSO GOING DOWN HILL PUSHED BRAKE DIDN'T WANT TO STOP. WE ALREADY HAD THE MICRO SWITCH REPLACED IN FEB OF 2014.THIS HAPPENED AFTER THAT .THE DEALERSHIP WHEN WE TOOK IT IN SAID THAT WAS NOT COVERED. *TR

THE TRANSMISSION DOES NOT ENGAGE FROM A STOP TO MOVE AND ALMOST CAUSED A COLLISION. EVEN ON THE HIGHWAY THE VEHICLE DOES NOT SHIFT PROPERLY AND HESITATES AND WHEN IT FINALLY SHIFTS IT SLAMS INTO GEAR. THE MOSTLY OCCURS FROM A STOPPED POSITION AND THEN DURING ACCELERATION. THE DEALERSHIP SAID THAT IS HOW IT IS DESIGNED AND NOTHING IS WRONG. BUT THE PROBLEM JUST KEEPS GETTING PROGRESSIVELY WORSE. LONGER HESITATIONS AND HARDER SHIFTING. *TR