2014 CHEVROLET CRUZE Complaints

View complaints related to 2014 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 670 complaints submitted for the 2014 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 CHEVROLET CRUZE
    - RANCHO CUCAMONGA, CA

    MY CAR IS A 2014 CHEVROLET CRUZE AND ONLY HAD 17,000 MILES ON IT WHEN MY FUEL PUMP WENT OUT WHILE I WAS DRIVING DOWN A BUSY STREET AT NIGHT. BEFORE THAT HAPPENED I NOTICED FOR SEVERAL DAYS BEFORE THAT MY GAS WAS BURNING UP AT AN ALARMING RATE. NOT EVEN GETTING 25 MILES WHEN I HAD PUT $20.00 IN TANK. THE DAY THIS HAPPENED I LEFT MY HOUSE WHERE I WAS PARKED IN THE GARAGE, MY FIRST STOP WAS A GAS STATION. UPON LEAVING THERE I MADE IT HALF A BLOCK AND CAR DIED IN THE MIDDLE OF TRAFFIC. I COULD NOT GO ANYWHERE JUST DEAD. TRIED THE BATTERY, TRIED TO JUMP IT BUT NOTHING WORKED, SO I HAD IT TOWED HOME.. THE NEXT DAY I CALLED THE DEALERSHIP AND THEY TOWED IT TO THE DEALERSHIP. THEY HAD MY CAR FOR A COUPLE DAYS BEFORE THEY TOLD ME I HAD SOMETHING IN MY GAS, SENT ME A PICTURE OF THIS MEASURING CUP WITH 2 DIFFERENT SEPARATED LIQUIDS IN IT. ONE CLEAR AND ONE LIGHT BROWN. SAID IT WOULD BE $1013. AND CHANGE TO FIX THIS PROBLEM AND SINCE IT WAS VANDALISM IT WAS NOT UNDER WARRANTY. I WAS VERY UPSET SO HE SUGGESTED I CALL INSURANCE AND CLAIM THROUGH THEM. WENT BACK AND FORTH WITH THEM TRYING TO FIGURE OUT WHEN THE INSURANCE ADJUSTER WAS GOING TO BE THERE. 2 WEEKS WENT BY AND I WAS STILL PAYING FOR A CAR RENTAL AND THEY HADN'T STARTED ON MY CAR YET. INSURANCE ADJUSTER CAME OUT AND SAID THEY WOULD COVER IF IT WAS VANDALISM BUT HE DIDN'T THINK IT WAS VANDALISM. I DIDN'T EITHER SINCE I WAS PARKED IN THE GARAGE AND I WAS HAVING FUEL PROBLEMS BEFORE. SO MY DEDUCTIBLE WAS KIND OF HIGH AND INSURANCE SAID IT WASN'T WORTH IT TO COVER FOR THAT LITTLE BIT OF MONEY AND I AGREED. IT TOOK THEM LONGER THAN 2 WEEKS TO FIX IT. THEY SAID THE BAD FUEL MADE THE FUEL PUMP GO OUT, AND I'M NOT SO SURE BECAUSE TONS OF PEOPLE COMPLAIN ABOUT THE FUEL PUMP IN DIFFERENT ONLINE FORUMS. I'D LIKE TO KNOW IF THERE IS MORE PEOPLE COMPLAINING OF THIS. UPLOADED 2 PHOTOS AND ALSO HAVE PAPERWORK INFO FROM INSURANCE.

    Source: NHTSA WEB SITE
  • 2014 CHEVROLET CRUZE
    - EPSOM, NH

    I HAPPEN TO CHECK UNDER MY HOOD TO SEE WHY I WASN'T GETTING ANY HEAT IN MY CAR. I THEN CAME TO REALIZE THAT THERE WASN'T ANY COOLANT, WHEN I WAS THERE ONE 10 DAYS PRIOR AT THE DEALERSHIP TO GET MY OIL CHANGED AND THE PAPER STATED THAT ALL FLUIDS WERE CHECKED. I THEN NOTIFIED THE DEALERSHIP, AND PUT SOME COOLANT IN MY CAR SO I WOULDN'T CAUSE ANY DAMAGE TO THE MOTOR. THEY CHECK IT, CLAIMED THERE WASN'T ANYTHING GOING ON WITH IT. AND SENT ME HOME. I THEN HAD A COWORKER TELL ME THAT WHAT I WAS DESCRIBING WAS MY WATER PUMP. I THEN NOTIFIED THE DEALERSHIP AGAIN THAT I WAS HAVING THE SAME ISSUES, AND THAT I AM NOW SMELLING COOLANT IN THE CAR AND MY CAR ACT LIKE ITS READY TO STALL.. THEY GOT ME BACK IN AND CHECKED WHAT I WAS COMPLAINING ABOUT. THEY FOUND OUT I WAS RIGHT IT WAS THE WATER PUMP.. I HAD FOUND A RECALL ABOUT THIS WHOLE THING AND SHOWED THEM, AND BECAUSE THEY CHECKED BY VIN NUMBER MY CAR DIDN'T HAVE THIS RECALL BUT MY CAR SHOULD HAVE. IT WAS FOR THE 1.4 ENGINE, NOT MY 1.8. I HAD MY WATER PUMP REPLACED, MY THERMOSTAT AND I AM STILL HAVING ISSUES. THIS CAR IS ONLY 3 YEARS OLD AND SHOULDN'T HAVE THESE PROBLEMS SO EARLY. GM NEEDS TO DO SOMETHING FOR ALL CRUZE OWNERS CAUSE I AM TIRED OF SPENDING OVER 600 DOLLARS AND STILL HAVING ISSUES.

    Source: NHTSA WEB SITE
  • 2014 CHEVROLET CRUZE
    - DERRY, NH

    A WARNING TO CHEVY CRUZE OWNER'S MYSELF OWNING ONE, I NOTICED THE CAR LOSING ACCELERATION AND AT CERTAIN TIMES, MISFIRING FROM A CYLINDER, TO SUM IT UP, I RAN THE OBD CODE AND GOT CODE # P0304 WHICH IS ENGINE MISFIRING. I ENDED UP WAITING UNTIL THE CAR WAS COLD AND REMOVED THE T30 SCREWS TO ACCESS THE SPARK PLUGS, THE COIL PACK'S RUBBER BOOTS WERE MELTED ONTO MY SPARK PLUGS, I HAVE TAKE SUPER CARE OF THE CAR AND I NEVER WOULD OF THOUGHT OF THE COIL PACK HAVING A SERIOUS ISSUE, THIS IS DEFINITELY SOMETHING OWNER'S SHOULD BE AWARE OF. I HOPE THIS CAN GET LOOKED INTO AND A RECALL WOULD BE A HELPFUL OPTION, THOSE COIL PACKS SHOULD BE MADE DIFFERENTLY OR MAKE SOMETHING MORE DURABLE THAN PLASTIC BOOTS. THIS PROBLEM STARTED A FEW WEEKS BACK, IT WOULD RUN FINE FOR ALMOST A HALF HOUR AND THEN IT STARTED CHUGGING AND AT TRAFFIC LIGHTS, IT HAD NO POWER TO MOVE, PROCESS OF ELIMINATION WAS A CODE FOR THE BAROMETRIC PRESSURE SENSOR, SO I STARTED THERE FIRST ONLY BECAUSE IT WAS CHEAPER, ONCE I GOT A CONFIRMED CODE OF CYLINDER'S MISFIRING THAT'S WHEN WE TOOK AN IN DEPTH LOOK AT THE SPARK PLUGS, I HAD TO REPLACE THE COIL PACK AND I DID 4 NEW SPARK PLUGS.

    Source: NHTSA WEB SITE
  • 2014 CHEVROLET CRUZE
    - LEAVENWORTH, KS

    THE POWER STOPPED AND THE CAR COASTED THEN STARTED AGAIN. THE RADIO WENT OFF LOST POWER THEN CAME BACK ON. WE HAVE STOPPED USING THE RADIO. WE ARE AFRAID WE WILL LOSE POWER IN TRAFFIC AND HAVE A ACCIDENT. WE WERE DRIVING DOWN A COUNTRY ROAD GOING ABOUT 25 TO 30 MPH

    Source: NHTSA WEB SITE
  • 2014 CHEVROLET CRUZE
    - TACOMA, WA

    TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 25 MPH, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF, RESTARTED THE ENGINE, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (TITUS-WILL CHEVROLET BUICK, 2580 N NATIONAL AVE, CHEHALIS, WA 98532). THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 55,745.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 CHEVROLET CRUZE
    - ELKINS, WV

    TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE TO TURN AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF THE VEHICLE, RESTARTED THE ENGINE, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (PERFORMANCE CHEVROLET, 3222 BEVERLY PIKE, ELKINS, WV 26241), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE SAME DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE NEGATIVE BATTERY WIRE NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE SAME DEALER THE THIRD TIME WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL RECURRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD CALL THE CONTACT BACK, BUT THE CONTACT DID NOT RECEIVE ANY CALLS. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

    Source: NHTSA WEB SITE
  • 2014 CHEVROLET CRUZE
    - CINCINNATI, OH

    DRIVER SIDE WIPER COMPLETELY STOPPED WORKING FOR NO REASON ON A RAINY DAY WHILE DRIVING

    Source: NHTSA WEB SITE
  • 2014 CHEVROLET CRUZE
    - PORT ST.LUCIE BLVD, FL

    THE CAR WAS TAKEN IN TO BE ROUTINELY SERVICED AND IT WAS NOTICED THAT THERE WAS AN OIL LEAK. THE DEALERSHIP ONLY PROVIDE A TEMPORARY FIX. TRYING TO GET AN APT AS A FOLLOWUP WAS POINTLESS, BECAUSE THE DEALERSHIP INDICATED THAT THEY WERE BUSY. WELL, THE CAR CAUGHT FIRE AND THE SERV ICE DEPT. REFUSED TO ACKNOWLEDGE THAT THERE WAS A PROBLEM AND THAT THEY WERE TOO BUSY THE CAR WAS BEING DRIVEN ON A HIGHWAY, THERE WAS A POPPING SOUND, AND THEN THE CAR CAUGHT FIRE.

    Source: NHTSA WEB SITE
  • 2014 CHEVROLET CRUZE
    - INDIANAPOLIS, IN

    VEHICLE HAS BEEN POPPING UP SERVICE STABIL TRAK - HOWEVER DEALERSHIP AND ONSTAR HAS RAN DIAGNOSTICS NO CODES POPULATE- HAVE EXPERIENCE RADIO SHUTTING OFF AND LOSING CONTROL OF VEHICLE - THERE HAS BEEN SEVERAL ARTICLES ABOUT THIS ISSUE WITH 2011-2015 CHEVY CRUZE. AFRAID WHATEVER THIS ISSUE IS WILL CAUSE HARM TO OTHER PEOPLE THIS IS NOT A SINGLE PERSON ISSUE EVERYONE WITH THIS MODEL IS COMPLAINING ABOUT THE SERVICE STABIL TRAK THIS NEEDS TO BE LOOK INTO. DRIVING IN MOTION TURNING CORNER LOSING CONTROL OF STEERING FOR A BRIEF SECOND - POWER RADIOS SHUTTING OFF AND DASHBOARD BLINKS WITH ALL LIGHTS. THIS CAR IS AT 67K MILES

    Source: NHTSA WEB SITE
  • 2014 CHEVROLET CRUZE
    - AUBREY, TX

    MY WIFE AND I ARE DRIVING HOME FROM WORK AND ON EVERY LEFT TURN WE MAKE THE STEERING LOCKS UP AND THE STABILITY TRACK LIGHT COMES ON AND ALL POWER GOES OFF FOR A BRIEF MOMENT. I LOSE TOTAL CONTROL OF VEHICLE AND HAVE TO SLAM ON BREAKS TO KEEP FROM SWERVING INTO OTHER LANES. THIS IS NOT A HEALTHY LOOK. THIS HAPPENED 9/7/17. I AM AFRAID TO DRIVE MY VEHICLE CAUSE IN FEAR OF HURTING SOMEONE. I AM A LYFT DRIVER AND CANNOT TAKE A CHANCE OF GETTING A CUSTOMER HURT. THIS PROBLEM REALLY NEEDS TO BE FIXED. I HAVE HAD MY CAR FOR A YEAR AND 4 DAYS AND SHOULD NOT BE GOING THROUGH THESE PROBLEMS. I AM DRIVING A 2014 CHEVY CRUZE. THIS IS A VERY HAZARDOUS PROBLEM AND COULD REALLY GET SOMEONE HURT THIS NEEDS TO BE RECTIFIED BY CHEVY. MY WIFE AND I WERE TRAVELING ON PRESTON RD TO HWY 380 TRAVELING FROM PLANO TO AUBREY TX. WHEN THIS INCIDENT OCCURRED WITH US.

    Source: NHTSA WEB SITE