2011 CHEVROLET CRUZE Complaints

View complaints related to 2011 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 710 complaints submitted for the 2011 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 CHEVROLET CRUZE
    - CHICAGO, IL

    THIS EXACT SAME THING HAS HAPPENED 2 TIMES. WHILE DRIVING NORMALLY 'SERVICE ESP' AND 'SERVICE TRACTION CONTROL' WARNINGS COME ON ALONG WITH THE ENGINE LIGHT AND THE 'STABILITRAK' LIGHT. THE ENGINE REMAINS RUNNING BUT DOES NOT SUPPLY POWER TO THE WHEELS RESULTING IN A TOTAL LOSS OF POWER TO THE CAR. THE FIRST TIME IT HAPPENED, I TOOK IT TO A CERTIFIED CHEVY DEALER WHO TOLD ME IT WAS A BATTERY ISSUE AND REPLACED THE BATTERY. DIDN'T WORK. HAPPENED AGAIN WITHIN A WEEK. THIS SITUATION IS VERY UNSAFE AS THE VEHICLE COULD BE STUCK POWERLESS IN THE MIDDLE OF A TURN OR A NUMBER OF OTHER DANGEROUS SITUATION. THE CAR IS NOT ON GM'S RECALL LIST FOR ANY OF THE ONGOING RECALL ISSUES. *TR

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET CRUZE
    - HOUSTON, TX

    TL* THE CONTACT OWNS A 2011 CHEVROLET CRUISE. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BRAKE PEDAL BECAME HARD TO DEPRESS AND THE CONTACT HAD TO APPLIED FORCE IN ORDER TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE RESUMED IT NORMAL ACCELERATION BUT THE FAILURE RECURRED MOMENTS LATER. THE DEALER WAS CONTACTED AND INFORMED THAT THE RECALL REPAIRS WERE ALREADY COMPLETED ON THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE MASTER CYLINDER AND BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 CHEVROLET CRUZE
    - PLAQUEMINE, LA

    TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE NO DIAGNOSIS OR REPAIRS WERE MADE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 43,749 AND THE CURRENT WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 CHEVROLET CRUZE
    - PORTLAND, OR

    TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE GOING DOWN A HILL AT APPROXIMATELY 70 MPH, THE BRAKES FAILED TO RESPOND MAKING IT VERY DIFFICULT TO STOP THE VEHICLE. THE CONTACT DISCOVERED THAT THE FRONT BRAKE ROTORS HAD OVERHEATED AND WERE A BURNING RED COLOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. FAILURE MILEAGE WAS 12,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 CHEVROLET CRUZE
    - DALLAS , TX

    2011 CHEVY CRUZE AFTER RECALL # 12213 FOR BRAKE VACUUM MICRO SWITCH HAS BEEN COMPLETED. THE VEHICLE IS DISPLAYING THE EXACT SAME SYMPTOMS AS BEFORE THE RECALL WORK WAS DONE. UNDER COLD START UP CONDITIONS (CAR SITTING OVERT NIGHT) THE BRAKE PETAL IS DIFFICULT TO DEPRESS SO BRAKES DO NOT STOP CAR EASILY. THIS IS INTERMITTENT. I HAVE DISCOVERED IF YOU PLACES THE CAR IN NEUTRAL WHILE THIS IS HAPPENING THE BRAKES START WORKING CORRECTLY. SOUNDS LIKE A DESIGN ISSUE TO ME. THE DEALER WANTS TO REPLACE THE PART THAT THE RECALLED MICRO SWITCH GOES INTO. THIS WILL INCLUDE ANOTHER SWITCH. THIS PART (#13457666) APPEARS TO BE THE VALVE THAT THE MICRO SWITCH OPENS AND CLOSES AS NEEDED TO PROVIDE THE NEEDED VACUUM. AGAIN, THIS SEEMS RELATED TO THE ORIGINAL ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET CRUZE
    - NORTH RICHLAND HILLS, TX

    WHILE DRIVING 45MILES AN HOUR THE A/C SHUT OFF AND THE SPEED WAS REPLACED BY AN ERROR THAT SHOWED THAT THE A/C WAS SHUTTING DOWN DUE TO ENGINE LEVELS. HOWEVER THE LEVEL WAS NOT HIGH. THE CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR INTO THE DEALERSHIP HOWEVER THEY ARE UNABLE TO PIN POINT THE PROBLEM OR DETERMINE THE CODE FOR THE LIGHT. THE VEHICLE WILL NOT PASS INSPECTION AND THEREFORE I AM UNABLE TO DRIVE THE VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET CRUZE
    - LAND O LAKES, FL

    WHILE DRIVING HOME NOTICED THAT THE TEMP GAUGE WAS MOVING AND THEN AS I SLOWED IN TRAFFIC THE GAUGE WENT FROM COOL TO HOT WITHIN SECONDS. WARNING CAME UP ON DASH THAT AC WAS BEING POWERED OFF DUE TO OVERHEATING AND THEN SUDDENLY IT WAS GONE AND THE AC CAME BACK ON AND THE GAUGE DROPPED. WITHIN 10 MINUTES THE SAME WARNING HAPPENED AGAIN BUT THE TEMPERATURE GAUGE DID NOT MOVE AND THE CHECK ENGINE LIGHT CAME ON. ENDED UP BEING THE WATER PUMP WHICH WAS COVERED UNDER WARRANTY. *TR

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET CRUZE
    - LAPEER, MI

    DRIVING AND THE STABILITRAK NEEDS TO BE SERVICED COMES ON. NOTHING THE DASH CONTROLS WORKS CORRECTLY. THE SPEEDOMETER GOES FROM 0-THE SPEED YOUR ARE GOING AND BACK DOWN TO 0 EVERY THIRTY SECONDS. CRUISE WILL NOT WORK. RPM DOES THE SAME. WHEN DRIVING THERE IS A SLIGHT HESITATION IN SPEED EACH TIME. HAD TO STOP ON THE WAY HOME AND IT CONTINUED WHETHER I TURNED VEHICLE OFF OR NOT. WENT AWAY THE NEXT DAY. TOOK IT TO A CERTIFIED TECH HE RAN THE CODES AND NOTHING CAME BACK ON THE COMPUTER. THIS HAS HAPPENED TWO MORE TIMES WITH NO LUCK. PLEASE TAKE THE TIME TO LOOK INTO IT. *TR

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET CRUZE
    - BOISE, ID

    IN SEPT OF 2013 AFTER JUST A FEW MONTHS OF OWNING THE CAR I WAS REAR-ENDED AT A SPEED OF 25-30 MPH. THE AIRBAG DIDN'T DEPLOY AND MY HEAD BOUNCED FROM THE STEERING WHEEL TO THE HEADREST WHERE I SUFFERED A SEVERE CONCUSSION LEAVING ME OUT OF WORK FOR A MONTH. ALSO MY RADIO CONSOLE LIGHTS FLASH ON AT RANDOM TIMES, I EXPERIENCE THE TURBO LAG CRAP THE DEALERSHIP GIVES AS AND EXCUSE (ESPECIALLY AFTER TELLING ME DURING A SERVICE TEST DRIVE THAT MY CAR DIDN'T HAVE A TURBO!) AND AFTER OWNING IT FOR 1 MONTH A PART OF THE ENGINE FAN SHEERED OFF AND DESTROYED MY A/C UNIT LEAVING ME WITH A $2500 BILL TO REDO THAT. I CAN'T WAIT FOR MY SETTLEMENT FROM THE ACCIDENT TO GET THE HELL OUT OF THIS CAR. THIS IS MY FIRST AND LAST CHEVY EVER! *TR

    Source: NHTSA WEB SITE
  • 2011 CHEVROLET CRUZE
    - FAIRMONT, WV

    TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THE VEHICLE DECREASED IN ACCELERATION AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED AND THE FAILURE PERSISTED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS DIAGNOSED BY A PRIVATE MECHANIC AND IT WAS ADVISED THAT THE VACUUM SWITCH NEEDED BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 47,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE