2012 CHEVROLET CRUZE Complaints

View complaints related to 2012 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 840 complaints submitted for the 2012 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 CHEVROLET CRUZE
    - EUCLID, OH

    AROUND SUNRISE ON A HIGHWAY WITH AN ADULT PASSENGER THE CAR LOST ALL POWER INSTANTLY. THE STEERING WAS HEAVY AND THE BRAKES HAD VERY LITTLE POWER. WE WAS ABLE TO DRIFT OVER TO A SAFE AREA. THE WAY THIS CAR PERFORMS WITH LITTLE BRAKING EFFORT IT CAN CAUSE SOME BAD ACCIDENTS IN OTHER ENVIROMENTS SUCH AS MOUNTAINS. THE SAFETY OF THE CHEVROLET CRUZE MODELS NEEDS TO BE IMPROVE.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - COCOA, FL

    AFTER MY PURCHASE OF A BRAND NEW CHEVY CRUZE LS I DID NOTICE THAT IT WAS NOT SHIFTING GOOD.THE CAR WAS NOT SHIFTING DOWN OR UP AND WHEN SHIFTING DOWN VERY HESITANT, ALMOST LIKE THERE WERE NO BRAKES. AFTER BRINGING IT TO THE DEALER SEVERAL TIMES WITH THEM TELLING ME THERE WAS NOTHING WRONG WITH IT AND SEVERAL ADJUSTMENTS TO THE TRANSMISSION CONTROL MODULE, TRANSMISSION OVERHAUL AND PARTS REPLACEMENTS, I WAS INVOLVED IN AN ACCIDENT ON THE HIGHWAY. THE CAR STILL DOES NOT WORK RIGHT AND I BELIEVE THIS ACCIDENT IS RELATED TO THIS CAR'S DRIVE TRAN AND LEADS ME TO THINK THAT THE PRODUCT SAFETY SHOULD BE RELATED TO THE NHTSA,

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - CONWAY, NH

    TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING AT ANY SPEED, THE STABILITRAK AND POWER STEERING LIGHTS ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE, LOST POWER, AND STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ECM AND THE BCM WERE NOT CONNECTING. THE TECHNICIAN RESET THE COMPUTER; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 CHEVROLET CRUZE
    - BRUNSWICK, GA

    LEFT OUTER TIE ROD BEGAN TO SHOW PROBLEMS AT 59000 MILES. THE STEERING HAD A THUD SOUND WHEN TURNING LEFT OR RIGHT. ALSO, WHEN DRIVING OVER BUMPS ON THE ROAD OR GRASS YOU COULD FEEL STRONG VIBRATIONS FROM THE FRONT STEERING.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - BUFORD, GA

    TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 40 MPH, THE COOLING FAN WAS ACTIVATED AND THE THERMOSTAT GAUGE INDICATED THAT THE VEHICLE WAS RUNNING HOT. UPON FURTHER NOTICE, THE CONTACT NOTICED LIQUID LEAKING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE WATER PUMP, WATER PUMP HOUSING, AND THE THERMOSTAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 CHEVROLET CRUZE
    - BRICK, NJ

    TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL FUEL ODOR WAS PRESENT INSIDE THE VEHICLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION LINES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. UPDATED 04/07/16*LJ *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 CHEVROLET CRUZE
    - NORMAN, OK

    TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING WARNING LIGHTS ILLUMINATED AND THE HEADLAMPS TURNED OFF WITHOUT WARNING. THE CONTACT EXPERIENCED SEVERAL ELECTRICAL ISSUES WITH THE VEHICLE, INCLUDING THE KEY FAILING TO DISLODGE FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 CHEVROLET CRUZE
    - MEXICO, MO

    WHILE DRIVING THE CAR LOSES POWER AND COMES BACK. THIS HAPPENS AT ANY SPEED OR EVEN TAKING OFF FROM A STOP SIGN. THERE HAVE BEEN SEVERAL OCCISIONS

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - XENIA, OH

    TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS STRONG ODOR INSIDE THE VEHICLE. THE CONTACT ALSO STATED THAT FUEL LEAKED FROM THE FRONT OF THE VEHICLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TURBO COOLER LINE, THE TRANSMISSION COOLER HOSE LINE AND THE OIL SEAL GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 CHEVROLET CRUZE
    - ZACHARY, LA

    WE PURCHASED THE CAR FOR MY DAUGHTER IN 2012 AND MADE THE DECISION BASED ON ALL OF THE SAFETY FEATURES AND SUPPOSEDLY WARANTIES THAT WERE ASSOCIATED WITH THIS CAR, WHICH SHE LOVED. WE HAVE HAD NUMEROUS RECALLS OVER THE 4 YEARS, BUT NOW THE CAR IS FAILING TO BRAKE WHEN SHE IS PRESSING THE PEDAL AND AFTER SHE PUMPS IT, IT FINALLY COMES TO A STOP, BUT OF COURSE THIS IS A SAFETY ISSUE FOR ANYONE. TOOK IT TO OUR MECHANIC THINKING MAYBE IT WAS BRAKE FLUID, BUT THEN HE FOUND ON THIS WEBSITE THE RECALL #12213 THAT GM HAD FROM 2013 DESCRIBING THIS VERY ISSUE. HE SUGGESTED CALLING THE DEALERSHIP BECAUSE IT WAS UNDER THE RECALL AND WHEN I DID, THEY ARE TELLING ME IT WAS ALREADY REPAIRED ON HER CAR (WHICH I AM NOT SURE I BELIEVE BECAUSE WE HAVE HAD SO MANY BAD EXPERIENCES WITH THIS DEALER & RECALLS THAT I DON'T THINK IT WAS EVER REPAIRED!) THEY TELL ME WE WILL HAVE TO PAY TO REPAIR THE PROBLEM BECAUSE IT IS NO LONGER UNDER THE RECALL. I CALLED GM TO QUESTION WHY THEY WOULDN'T REPAIR A "KNOWN" ISSUE WITH THE BRAKES AND SHE TELLS ME THAT THE RECALL ITSELF HAS ALREADY BEEN CLOSED DOWN, SO IT MUST BE SOMETHING ELSE WRONG WITH THE CAR! I GUESS THEY WOULD RATHER HAVE A CRASH ON THEIR HANDS THEN TAKE RESPONSIBILITY BECAUSE AFTER READING THIS WEBSITE, MY DAUGHTER IS NOT THE ONLY ONE HAVING THIS ISSUE. WHAT TERRIBLE CIVIC RESPONSIBILITY, CUSTOMER SERVICE AND BLATANT DISREGARD FOR SOMEONE'S LIFE THAN TO JUST IGNORE AN OBVIOUS PROBLEM. I HAVE ALREADY ASKED OUR MECHANIC TO FIX HER BRAKES SO THAT SHE IS NOT INVOLVED IN A CRASH, BUT THIS IS AN OBVIOUS ISSUE AND THEY HAVE NOTHING TO SAY. I FEEL LIKE SOME OF THE OTHERS ON THIS SITE, THAT I'M NOT EVEN SURE WE GOT A NOTICE ON THIS ISSUE OR WE FELL THROUGH THE CRACKS. LAST USA CAR FOR US-THEY REALLY DON'T CARE ABOUT CUSTOMERS! I CAN'T PUT MY CHILD'S LIFE INTO THEIR HANDS ANY LONGER.

    Source: NHTSA WEB SITE