2011 CHEVROLET CRUZE Complaints

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THE STABITRACT LIGHT ILLUMINATED, THE POWER STEERING FAILED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THE THE BATTERY NEEDED TO BE REPLACED. THE REPAIR WAS MADE BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 79,672.

TOOK MY 2011 CHEVY CRUZE INTO THE SHOP ON FEBRUARY AFTER THE RADIO, DASH, HEADLIGHTS BEGAN SHORTING OUT (FLICKERING ON AND OFF) THE DASH WOULD FLASH BACK ON IT A DIFFERENT LANGUAGE AND THEN RESET ITSELF ONCE THE CAR WAS TURNED OFF. INITIAL QUOTE FROM MECHANIC WAS THAT IT NEEDED A NEW ALTERNATOR. I THEN DID A INTERNET SEARCH TO FIND OUT MANY CONSUMERS ON FORUMS WERE REPORTING THE SAME PROBLEM. AT THAT TIME WE REFUSED WORK FROM THE MECHANIC AND TOOK THE CAR TO THE DEALERSHIP. THEY STATED IT WAS A COMMON PROBLEM AND THE GROUNDING WIRES WERE TIGHTENED. THE WORK WAS DONE AND ABOUT A MONTH LATER THE ISSUES STARTED HAPPENING AGAIN, THIS TIME WHEN THE "FLICKERING" WOULD HAPPEN, THEY DASH WOULD FLASH "SERVICE TRACTION CONTROL". THE CAR WAS RETURNED TO THE DEALERSHIP WHERE THEY STATED THE CAR NEEDED NEW BATTERY CABLES. AFTER REVIEWING THE CONCERNS ON THE FORUMS FOR OTHER CRUZE CUSTOMERS WHO STATED THIS WAS REPLACED ON THEIR CARS AND THE PROBLEM KEPT HAPPENING, I WAS NOT SATISFIED WITH THAT OPTION, THE DEALERSHIP REFUSED TO INVESTIGATE FURTHER SO WE TOOK MY CAR HOME. THE PROBLEM PERSISTED, THIS WEEK, THE CAR BEGAN A NEW MALFUNCTION WHILE "FLICKERING" THE POWER STEERING AND POWER BRAKES WOULD QUIT WORKING, LEAVING YOU WITH NO CONTROL OF YOUR VEHICLE WHILE ON THE ROADS. MY HUSBANDS PICKED THE CAR UP FROM ME AND EXPERIENCED THE SAME PROBLEM ALONG WITH THE DOOR LOCKS RESETTING AND FEELING THE ENGINE CUTTING OUT "DYEING" THEN RESTARTING ITSELF. UPON OUT RETURN TO THE DEALERSHIP IT WAS ASKED THAT THEY INSPECT THE CAR WITH A FINE TOOTH COMB AND GET TO THE BOTTOM OF THE PROBLEM. AFTER READING SEVERAL REVIEWS, I AM NOT SATISFIED WITH THIS ANSWER. WE ARE GETTING THE CABLES REPLACED BUT WHAT IS PLAN C. THAT IS WHAT I AM INTERESTED IN. WHO HAS THE ANSWER TO THAT QUESTION? *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE PASSENGER AIR BAG OFF WARNING LAMP ILLUMINATED ALTHOUGH THE PASSENGER SEAT WAS OCCUPIED. THE FAILURE HAS OCCURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WEIGHT SENSOR MAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE HAS RECURRED. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 39,000. UPDATED 8/19/14*CN

WHILE CRUISING ALONG THE HIGHWAY AT 65 MPH, SUDDENLY THE ENGINE STALLS AS IF ALL THE FUEL HAD STOPPED GOING TO IT. AFTER A FEW SECONDS OF STALL AND SLOWING DOWN WHILE PRESSING ON THE GAS ALL THE TIME, IT SUDDENLY BEGAN PICKING UP SPEED AGAIN. HOWEVER, THERE WAS AN EXTREMELY LARGE CLOUD OF SMOKE COMING OUT THE REAR OF THE CAR. THIS OCCURRED 4-5 MORE TIMES BEFORE I ARRIVED AT HOME. I TOOK IT TO THE DEALER THE NEXT BUSINESS DAY. AFTER SEVERAL DAYS THE DEALER REPORTED THE PROBLEM WOULD BE COVERED BY WARRANTY. THREE WEEKS LATER I GET THE CAR BACK FROM THE DEALER WHO REPORTED THE ENGINE HAD "BAD PISTONS". APPARENTLY THERE HAD BEEN A NOTICE TO DEALERS REGARDING THIS PROBLEM AND HOW TO FIX IT. THE DEALER DID PROVIDE A NEW LOANER MALIBU WHILE REPAIRING MY CAR. AT 40,000 MILES AND HAVE TO HAVE THE ENGINE REBUILT DOES NOT ENHANCE CONFIDENCE IN THE NEW GM. *TR

I WAS DRIVING AT A LOW RATE OF SPEED WHEN MY CAR DIED. I HAD NO BRAKES, POWER STEERING OR ENGINE POWER. I TRIED TO TURN MY KEY TO RESTART THE CAR BUT THE KEY ON MY FOB WAS STUCK, IT WOULDN'T MOVE FORWARD OR BACK OR OUT OF THE IGNITION FOR QUITE A WHITE. WHEN I WAS ABLE TO GET THE KEY OUT, I RETURNED IT TO THE IGNITION AND RESTARTED THE CAR AND DROVE STRAIGHT HOME. I CALLED CHEVY CORP. OFFICE WHERE THEY TOWED THE CAR TO MY LOCALE DEALERSHIP WHERE THEY COULD NOT FIND A PROBLEM. I AM SCARED TO DRIVE MY CAR, DUE TO THIS HAPPENING AGAIN. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED WHILE THE VEHICLE WAS BEING INSPECTED, A MECHANIC NOTICED A LEAK IN THE TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION COOLER LINE FAILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE CURRENT MILEAGE WAS 44,000. UPDATED 08/11/2014*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/13/2014 *JS

THE CAR HAS BEEN LOSING POWER OVER THE PAST FEW MONTHS WHILE UNDER WARRANTY. I KEPT TAKING IT BACK TO THE CHEVY DEALERSHIP AND THEY SAID NOTHING WAS WRONG AND RESET THE LIGHT. HOWEVER NOW THE CAR WILL NOT BARELY GO, I HAVE POWER BUT ITS FORCED AND ITS AS IF I HAVE TO PUSH THE CAR UP THE HILLS TO GO. I LIVE IN PENNSYLVANIA SO THIS IS NOT AN IDEAL SITUATION, BUT I HAVE HAD MY OIL CHANGED REGULARLY EVERY 3,000 MILES ALTHOUGH OTHER ISSUES HAVE OCCURRED WITH THE CAR LIKE THE COOLING SYSTEM AND THE TEMP GAGE THIS TIME I HAVE HAD IT CHECKED PROFESSIONALLY WITH AN OUTSIDE CONSULT RATHER THAN GOING TO THE DEALERSHIP AND THEY STATED THAT IT IS MY TURBO IT DOESN'T WORK AND PROBABLY HASN'T WORKED PROPERLY ON MY CAR. I HAVE BEEN ON SEVERAL FORUMS FOR CHEVY CRUZES AND IT SEEMS LIKE THERE ARE LOTS OF PEOPLE WITH THIS ISSUE AS WELL. *TR

IN 2012 I STARTED HAVING ISSUES WITH MY VEHICLE "CHEVROLET CRUZE 2011" AND THE VEHICLE IS NOW OR HAS BEEN UNDER GPS BASED SURVEILLANCE. THE VEHICLES SURVEILLANCE BECAME AWARE TO ME DURING 2013 WHEN I NOTICED CONSTANT BEEPING SOUNDS. THESE WERE NOT THE CHIME SOUNDS INDICATING "VEHICLE SERVICE NEEDED", THESE ARE POST BEEPS OR "HARD DRIVE ACCESS". THE POST BEEPS INDICATE ACCESS TO THE VEHICLES ELECTRONICS SYSTEM AND COMPROMISING "ELECTRICAL SAFETY" AND "SOLE OPERATOR OWNER" ABILITIES. ANY TIME I STEP NEAR THE VEHICLE IT WOULD "SOUND OFF" INDICATING I APPROACHED THE VEHICLE. ANY TIME ANY OTHER PERSON APPROACHED THE VEHICLE IT WOULD NOT "SOUND OFF". ANY TIME I ENTER THE VEHICLE THE,CAR WOULD "SOUND OFF". ANY TIME ANY OTHER PERSONS WOULD ENTER THE VEHICLE IT WOULD NOT "SOUND OFF". WHEN BEGINNING A TRIP THE VEHICLE WOULD "SOUND OFF". WHEN REACHING A STOP OR DESTINATION THE VEHICLE WOULD "SOUND OFF". WHEN STOPPING AT A STOP LIGHT THE OR ANY STOP SIGN OR VEHICLE HALT THE VEHICLE WOULD "SOUND OFF". THE VEHICLES ELECTRICAL SYSTEM HAS BEEN COMPROMISED, ALLOWING MALFUNCTION AND ALTERATIONS OF VEHICLE CALIBRATION "ASSUMPTION". I HAVE HAD ELECTRICAL FLAWS WITHIN THE VEHICLE SUCH AS THE FANS NEVER SHUTTING OFF SINCE THE STALKING BEGAN. SOUNDING OFF WOULD BE THE AUDIBLE POST BEEPING HDD ACCESS SOUND, INDICATING INFORMATION TRANSFER WITHIN THE VEHICLES COMPUTER SYSTEM. THIS EVENT IS UNHEARD OF, AND IS UNDOCUMENTED ON THE INTERNET, I ALSO WAS ABLE TO VERIFY WITH OTHERS THAT WAS NOT A NOTICEABLE EVENT. THIS IS A DELIBERATE TARGETING AND ISOLATED HARASSMENT OF MYSELF AND MY PERSONAL LIFE FROM A UNKNOWN SOURCE REMOTELY. *JS

VEHICLE WAS TRAVELING AT SLOW SPEED COMING UP TO A LIGHT WHEN THE BRAKES WERE APPLIED, AND THERE WAS NO RESPONSE TO THE BRAKES RESULTING IN AN ACCIDENT WITH TWO OTHER CARS. THERE WAS DAMAGE DONE TO THE CAR IN FRONT DUE TO THE COLLISION. WE TOOK THE CAR IN FOR A ROUTINE MAINTENANCE AND FOUND THAT THERE WAS A RECALL ON THE BRAKES. THEY REPLACED THE BRAKE PRESSURE SWITCH AND THAT HAS FIXED THE PROBLEM. WE NOTICED FROM THE VERY BEGINNING, THAT AT SLOW SPEEDS, IT REQUIRED WAY TOO MUCH PEDAL TO STOP THE CAR. THERE IS A THIRD PARTY INVOLVED IN THE WRECK WHO MAY SEEK BODY INJURY. *JS

I WAS STOPPED AT A LIGHT AND WHEN THE LIGHT TURNED GREEN, I TRIED TO ACCELERATE AND MY CAR NEARLY STALLED. THE IDLE WENT REAL LOW AND I PUSHED MY FOOT DOWN ON THE THROTTLE AND GOT NO RESPONSE FOR A FEW SECONDS THEN THE ENGINE REVVED UP AND RESPONDED BY QUICKLY GOING THROUGH GEARS TO CATCH ME BACK UP TO SPEED WITH ALL OTHER TRAFFIC. THIS OCCURS INFREQUENTLY, BUT IT HAS OCCURRED MORE THAN AN HANDFUL AND LESS THAN A DOZEN TIMES SINCE I BOUGHT THE VEHICLE. I HAVE THE TURBO CHARGED ENGINE AND DO FOLLOW THE GUIDELINES FOR GRADUAL PEDAL PRESSURE TO ACCELERATE MY VEHICLE BUT A NEAR STALL IS NOT A BYPRODUCT OF A HEAVY FOOT ON MY PART. ASIDE FROM THE SAFETY CONCERNS,MY JOB REQUIRES ME TO COMMUTE AROUND 55 MILES/DAY AND I CAN'T HAVE A MALFUNCTIONING CAR OR ONE THAT IS CONSTANTLY BEING CALLED BACK TO THE SHOP FOR A RECALL. I HAVE ALREADY TAKEN AT LEAST 3 DAYS OFF SINCE PURCHASING THIS CAR TO TAKE IT INTO THE SHOP FOR REPAIRS/RECALLS. I BOUGHT A NEW CAR TO AVOID THESE FRUSTRATIONS. CURRENTLY, I HAVE LESS THAN 40,000 MILES (MOSTLY HIGHWAY) ON THIS CAR. I DON'T THINK THIS IS TYPICAL FOR A NEW CAR WITH LOW MILEAGE. UPDATED 11/24/2014 *JS