2012 CHEVROLET CRUZE Complaints

View complaints related to 2012 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 840 complaints submitted for the 2012 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 CHEVROLET CRUZE
    - AUBURN HILL, MI

    WHILE DRIVING THE CAR IT CONTINUOUSLY JERK FORWARD, AND IT SEEMS TO BE GETTING WORSE, THE CAR IS IN MOTION , ON A REGULAR STREET. IT'S UNKNOWN WHY THE CAR IS DOING THIS.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - GLEN ELLYN, IL

    WHILE DRIVING THE ELECTRICAL FUNCTIONS SUCH AS RADIO AND INSTRUMENT PANEL WILL START TO FLASH ON AND OFF WITH THE RADIO DISPLAY REBOOTING AT INTERMITTENT TIMES, AND SOMETIMES CONSTANTLY. POWER HAS ON OCCASION BEEN LOST COMPLETELY WHILE DRIVING. SOMETIMES THE SYMPTOMS ARE ONLY THE RADIO AND CONSOLE BELOW IT LOSING POWER, BUT WHEN IT GETS REALLY FREQUENT, A COUPLE OF THE INSTRUMENT WARNING LIGHTS REGARDING ABS AND ANOTHER ONE I CANNOT REMEMBER OFF HAND FLASH, AND THE STABILITRAC WARNING IS DISPLAYING "SERVICE TRACTION CONTROL". THIS CAN LAST FOR 5 MINUTES OR AS LONG AS A DAY OR MORE. I NOTICED ON AT LEAST TWO OCCASIONS, THE PROBLEMS STARTED ON VERY HUMID DAYS AT BOTH EARLY MORNING AND EVENING TIME FRAMES, AND NECESSARILY WHILE DRIVING IN RAIN. WHEN PROBLEM GETS EXTREMELY BAD, I USUALLY PULL OVER SOMEWHERE AND TAKE OFF THE "NEGATIVE" BATTERY CABLE FOR ABOUT 20 SECONDS USING A WRENCH I MUST CARRY IN THE VEHICLE, FORCING THE CONTROL MODULE OF THE VEHICLE TO RESET. THIS TEMPORARILY FIXES THE PROBLEM FOR AN UNDETERMINED AMOUNT OF TIME. THE VEHICLE WAS BROUGHT TO THE CHEVY DEALER AND THEY CLAIMED THEY COULDN'T FIND ANYTHING NOR HAVE THEY EVER HEARD OF THE PROBLEM. THIS PROBLEM OCCURS WHILE VEHICLE IS MOVING OR STATIONERY. THIS PROBLEM ALSO OCCURS ON EXPRESSWAYS OR CITY STREETS. THIS PROBLEM HAS OCCURED IN MULTIPLE STATES(NORTH CAROLINA ALONG THE COAST AND IN CHICAGO AREA. THIS PROBLEM HAS BEEN ONGOING FOR AT LEAST TWO YEARS . THE LAST TIME WAS ON SEPT. 30, 2015. I DO HAVE VIDEOS THAT I CAPTURED WITH MY PHONE BUT IT DOESN'T APPEAR THAT YOUR WEBSITE CAN SUPPORT THEM.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - HILLIARD, OH

    MY WIFE PULLED INTO MY DAUGHTER'S DRIVEWAY TOOK HER FOOT OFF THE GAS PEDAL AND WAS GOING TO PUT HER FOOT ON THE BRAKE WHEN THE CAR ACCELERATED AND RAN INTO MY DAUGHTER'S SUV, MY WIFE PUT THE CAR IN REVERSE AND WENT TO STEP ON THE GAS PEDAL BUT SHE COULD NOT FEEL IT, SHE LOOK DOWN AND FOUND THE GAS PEDAL AND ABOUT 4 INCHES OF THE STEM ON THE FLOOR COMPLETELY BROKEN OFF

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - GEORGETOWN, TX

    THE WINDSHIELD WIPER RESERVOIR HOSE HAS COME LOSE AND IS LEAKING 95% OF THE WASHER FLUID INTO THE ENGINE COMPARTMENT AND IS NOT CLEANING THE WINDSHIELD CAUSING IT HARD TO SEE ON PARTIALLY RAINY OR DUSTY DAYS HERE IN TEXAS. NOT TO MENTION I DO NOT KNOW WHAT PROBLEMS COULD BE CAUSED FROM THE EXCESS WASHER FLUID SPRAYING INTO THE ENGINE COMPARTMENT. CHEVY WILL NOT COVER THIS UNDER THE EXTENDED WARRANTY.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - LOTHIAN, MD

    TWICE I HAVE WALKED BACK TO MY CAR & FOUND THAT THE ENGINE HAS REMAINED ON. AFTER PARKING, I PRESS THE ENGINE ON/OFF BUTTON, EXIT THE CAR, LOCK ALL DOORS WITH THE FOB AND WALK AWAY. THIS TIME, I PARKED IN A VERY LARGE, CROWDED PUBLIC PARKING LOT. I WAS AT LEAST 6 BLOCKS AWAY FROM THE CAR FOR 2 HOURS. THANKFULLY, THIS HAS OCCURRED WHEN THE CAR IS OUTSIDE, NOT IN MY GARAGE. IN RECENT LIGHT OF PEOPLE SUCCUMBING TO CARBON MONOXIDE POISONING DUE TO THIS VERY SITUATION OCCURRING WITH CARS IN CLOSED GARAGES, I WOULD EXPECT A VOLUNTARY OR FORCED RECALL TO REMEDY THIS GM ADMITTED DESIGN DECISION.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - NORTHLAKE, TX

    DRIVING THE RADIO CUTS IN AND OUT MEANWHILE SERVICE STABILITRAC WARNING COMES ON. DOES THIS AROUND 6-12 TIMES IN A 30 MINUTE DRIVE TO AND FROM WORK. ON A FEW INSTANCES THE VEHICLE LOST ALL POWER WHILE DRIVING. THIS OCCURES ON A DAILY BASIS. THIS HAPPENS WHILE DRIVING AND AT A STAND STILL. ALSO THE CHECK ENGINE LIGHT HAS COME ON NUMEROUS TIMES. IT IS A P0597 CODE STATING TEMP SENSOR IS INOPERABLE. NON OF THESE ISSUES SHOULD BE GOING ON IN A 2012 WITH LESS THAN 45,000 MILES ON IT.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - HAWTHORNE, CA

    TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 37,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 CHEVROLET CRUZE
    - MIDLAND, MI

    A SEATBELT GOT WRAPPED AROUND MY 2 YEAR OLDS NECK AND WOULD NOT LOOSEN AND WE HAD TO CUT THE SEATBELT BECAUSE IT WAS CHOKING HER... IT HAPPENED WHEN I WAS DRIVING DOWN THE ROAD AND LUCKILY MY AUNTS HOUSE WAS CLOSE AND I WAS ABLE TO RUN IN THE HOUSE AND GET SCISSORS TO CUT IT OFF HER.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - YORK, PA

    MY NIECE GOT IN CAR AND TRIED PULLING OUT OF PARKING SPACE. RIGHT REAR WHEEL DID NOT SPIN AS IF PARKING PRAKE WAS PULLED HARD BUT THE PARKING BRAKE WASN'T ENGAGED. DASH SHOWED SERVICE STABILITY CONTROL . TRIED REVERSE WITH NO LUCK. PUT CAR IN NEUTRAL. WHEELS FREED UP BUT THE LIGHT WITH TWO SQUIGGLY ARROWS WAS STILL LIT ON DASH. DROVE AROUND BLOCK AND ALL REVERTED TO BEING FINE. AM VERY CONCERNED SEEING THIS IS A COMMON PROBLEM WITH THE ELECTRICAL COMPUTER SYSTEM ON CHEVY CRUZE BUT NO RECALL HAS BEEN ISSUED. I GUESS I WILL BE CALLING AN ATTORNEY.

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - URBANA, IL

    THE MAIN CONSOLE IN THE CAR STARTING TURNING ON AND OFF, THE LIGHTS DOING THIS AS WELL. IT AFFECTED THE TURN SIGNALS WHEN I WAS MAKING A TURN, MAKING THEM TURN ON AND OFF AS WELL. TURNED OFF HEADLIGHTS AS WELL, WHILE I WAS ON MY WAY HOME. ONCE I GOT HOME I TURNED OFF THE CAR AND RESTARTED IT, AND THE WHOLE SYSTEM REBOOTED AND I HAD TO FIX THE DATE AND TIME. THIS HAPPENED AGAIN WHEN I USED THE AUTO-START ON THE KEY FOB, DROVE A LITTLE BIT AS THE CONSOLE KEPT TURNING ON AND OFF, PULLED OVER AND TRIED TO RESTART CAR. COULDN'T REMOVE THE KEY FROM IGNITION, EVENTUALLY GOT CAR TO RESTART AFTER TRYING TO RESTART IT FOR ABOUT FIFTEEN MINUTES. THE NEXT DAY THE SAME THING HAPPENED, SO I PARKED THE CAR AND TURNED IT OFF AND TRIED TO RESTART IT AGAIN. WOULDN'T START AND THE KEY WOULD NOT COME OUT OF IGNITION FOR AT LEAST FORTY-FIVE MINUTES. FINALLY GOT THE CAR TO START AND DROVE HOME. WHEN I GOT HOME, TURNED CAR OFF BUT COULD NOT GET THE KEY OUT OF IGNITION. SAT FOR ANOTHER FIFTEEN MINUTES TRYING TO GET KEY FREE. EVENTUALLY ABLE TO REMOVE, RESTART AND TURN CAR OFF NORMALLY. BUT AFTER LOCKING THE CAR, AND THEN COMING BACK TO GET THINGS OUT OF CAR, THE DOORS WOULD NOT UNLOCK AND I CANNOT GET INTO THE VEHICLE.

    Source: NHTSA WEB SITE