2011 CHEVROLET CRUZE Complaints

2011 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO VEHICLE SHUTS OFF WHILE DRIVING. *SMD THE CONSUMER STATED SHE INFORMED GM OF THE PROBLEM, AND THEIR RESPONSE BY PHONE, WAS THAT THEY PLANNED TO DO NOTHING AND RECOMMENDED THE CONSUMER VISIT THE DEALER TO HAVE A $400 THROTTLE BLOCK INSTALLED. THE CONSUMER STATED ON 2 SEPARATE OCCASIONS, THE VEHICLE SHUT DOWN AND THE IGNITION RESET ITSELF. *JB THE CONSUMER STATED THE VEHICLE SHUT DOWN, DOZENS OF TIMES. UPDATED 08/06/14

HESITANT ACCELERATION ISSUE. AFTER COMING TO A STOP. I PUT MY FOOT ON ACCELERATOR AND VEHICLE DID NOT GO FORWARD AT FIRST. THEN ENGINE REV UP BUT VEHICLE STARTED TO MOVE SLOWLY. WHEN IT DID I COULD ONLY GO 27 MPH IN A 45 MPH ZONE. HAD TO PULL OVER AND TURN OFF VEHICLE. THIS IS A VERY DANGEROUS ISSUE WHEN TRYING TO MERGE ON TO A HIGHWAY. WENT TO TWO AUTHORIZED CHEVROLET DEALERS ON 12/02/13 AND 4/02/14. BOTH DEALERS STATED THEY COULD NOT DUPLICATE PROBLEM AND ALL TROUBLE CODES INDICATED EVERYTHING IS OK. WHICH IT IS NOT. THIS IS A 1.4 TURBO 4 ENGINE. I AM AFRAID TO DRIVE THIS VEHICLE. PLEASE HELP! *TR

SINCE I FIRST PURCHASED MY 2011 CRUZE, I HAVE EXPERIENCED HESITATIONS IN THE AUTOMATIC TRANSMISSION CHANGING BETWEEN SECOND AND THIRD GEAR (APPROXIMATELY BETWEEN 35-40 MPH). IN THE LAST MONTH, THE HESITATIONS HAPPEN EVERY TIME I START FROM A STATIONARY POSITION. SOME OF THE HESITATIONS ARE MORE PRONOUNCED (I.E., AN ACTUAL LURCHING OF THE VEHICLE). THERE HAVE ALSO BEEN OCCURRENCES OF THE CAR NOT RESPONDING PROPERLY TO PRESSING THE ACCELERATION PEDAL. I FOUND THIS VERY ALARMING, AS IT HAPPENED DURING RUSH HOUR TRAFFIC. *TR

THE FRONT CHROME INTERIOR DOOR HANDLES ON MY 2011 CHEVY CRUZE THAT I PURCHASED IS PEELING OFF. THE EDGES OF THE CHROME ARE EXTREMELY SHARP. BOTH MY WIFE AND I HAVE CUT OUR FINGERS ON BOTH FRONT DOOR HANDLES WHILE EXITING THE VEHICLE. IT IS NO PAPER CUT EITHER. PRETTY DEEP AND PAINFUL. I ENDED UP PLACING TAPE AROUND THE HANDLES AS A QUICK FIX FROM BEING CUT. WHEN I CONTACTED THE DEALERSHIP, I WAS TOLD IT WOULD BE $150 FOR A NEW HANDLE AND THAT IT DID NOT INCLUDE INSTILLATION. AFTER READING NUMEROUS COMPLAINTS ONLINE AND OBSERVING A COPY OF A LETTER FROM CHEVROLET ADMITTING THERE IS A DEFECT IN THE HANDLES, I WONDER WHY THERE HAS NOT BEEN A RECALL AS OF YET ON THIS ISSUE. *TR

BOUGHT BRAND NEW AND HAS ALWAYS HAD JERKING AND HESITATION WHEN HITTING ACCELERATOR. ALSO JERKING WHEN SHIFTING AND OVER REVVING DUE TO NOT SHIFTING PROPERLY. TOOK TO DEALERSHIP, THEY COULDN'T REPLICATE ISSUE. AT 36,000 MILES HAD TO HAVE ECM REPLACED DUE TO CAR STALLING OUT AT STOPS, RUNNING VERY ROUGH THEN STALLING AT STOPS. SEEMED TO HELP SOMEWHAT BUT DID NOT ALLEVIATE THE RUNNING ROUGH INTERMITTENTLY STILL AT STOPS WHICH IS SCARY AS DON'T KNOW WHEN IT MIGHT STALL OUT AND NOT GO AS MY JOB REQUIRES TRAVELING THROUGH THE WEEK. AT 50,000 MILES HAD TO HAVE ECM PROGRAM "UPDATED" AND SPARK PLUGS REPLACED...DEALERSHIP SAID PLUGS SHOULD BE ON A RECALL BUT THEY DID REPLACE NO CHARGE I PAID FOR LABOR CHARGES OF COURSE. CAR IS STILL RUNNING ROUGH INTERMITTENTLY AT STOPS, ALMOST STALLS OUT BUT HASN'T YET...I WOULD NEVER BUY ANOTHER CHEVY PRODUCT AND AM VERY SAD TO SAY THAT AS HAD MY 1998 MALIBU FOR 12 YEARS WITHOUT MAJOR ISSUES. THANK YOU. *TR

I WAS DRIVING AND ALL THE SUDDEN MY CAR SLOWED DOWN, A MESSAGE CAME UP THAT SAID "ENGINE POWER REDUCED". I COULD NOT DRIVE AND HAD NO ACCELERATION ABILITY. THIS HAS HAPPENED SEVERAL TIMES, AND NOW IT IS HAPPENING FREQUENTLY AND COMPLETELY STALLS OUT. *TR

6 TO 8 RECALLS...AND THE TRANSMISSION JERKS WHEN YOU TAKE OFF FROM A STOP SINCE DAY ONE. KEEP TAKING TO DEALER AND THEY CLAIM TO NOT FIND ANYTHING. (1/17/2011-NOW) THE BRAKE PEDDLE SWITCH HAD TO BE REPLACED. (1/2014) THE SPARK PLUGS AND COIL PACK HAD TO BE REPLACED DUE TO THE SPARK PLUG BEING TIGHTENED TO TIGHT FROM THE FACTORY! ENGINE LIGHT CAME ON INDICATED THE SERVICE TRACTION CONTROL SYSTEM. (3/12/2014) WAS DRIVING HOME FROM WORK AS ALWAYS AND THE ENGINE LIGHT CAME ON AND INDICATED THAT THE AC CUT OFF DUE TO ENGINE OVER HEATING. (3/21/2014) THIS CAR HAS BEEN A LEMON FROM DAY ONE. IT STAYS IN THE DEALER SERVICE MORE THAT WE DRIVE IT... *TR

TL* THE CONTACT OWNS 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE BEGAN JERKING ABNORMALLY. THE FAILURE WAS RECURRING OVER A TWO YEAR SPAN. THE VEHICLE WAS TAKEN TO A DEALER, WHO COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000

I WAS BEGINNING TO ACCELERATE FROM AT STOPPED POSITION READY TO ENTER TRAFFIC WHEN THE CAR HESITATED TO THE POINT OF STALLING OUT. THE PROBLEM IS PERIODIC. IT'S VERY SCARY TO BE PULLING OUT INTO TRAFFIC AND THE CAR PRACTICALLY STALLS. I TOLD THE DEALERSHIP BUT THEY DIDN'T TAKE ME SERIOUSLY. *TR

WHEN INSTALLING A CHILD BOOSTER SEAT IN THE REAR SEAT OF OUR 2011 CHEVY CRUZE THE BOOSTER SEAT COMPLETELY COVERS THE SAFETY BELT LATCH MAKING IT IMPOSSIBLE TO LATCH THE BELT. THIS APPLIES TO BOTH THE RIGHT AND LEFT SIDES OF THE CAR. WHEN I CONTACTED THE DEALER THEY STATED THAT THIS WAS A KNOWN PROBLEM WITH NO ALTERNATIVE TO CORRECT THE ISSUE. THE ONLY WAY TO LATCH THE SAFETY BELT IS TO FASTEN IT INTO THE INCORRECT LATCH. THIS IN MY OPINION CREATES A MAJOR SAFETY ISSUE. *TR