2011 CHEVROLET CRUZE Complaints

TL* THE CONTACT OWNS A 2008 CHEVROLET CRUZE. THE CONTACT STATED THAT ON MULTIPLE OCCASIONS, THE LIFT GATE WOULD SPORADICALLY AND INDEPENDENTLY OPEN. THE INSTRUMENT PANEL LIGHT INDICATOR ILLUMINATED EACH TIME THE FAILURE OCCURRED INDICATING THAT THE LIFT GATE WAS AJAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53000. *TR

ON MY 2011 CHEVY CRUZE I HAVE NOTICED THAT MY RADIATOR COOLANT TANK HAS BEEN LEAKING OUT ANTIFREEZE. I HAVE NOTICED THAT IN MAY 7TH 2013. I HAD IT TAKEN INTO THE DEALER AND IT GOT FIXED BY THE DEALER ON DATE LISTED. I HAVE CONTINUED TO BUY MORE OF THE SPECIAL BRAND OF COOLANT AND JUST BEEN FILLING IT UP WITHOUT HAVING TO GO TO THE DEALER BECAUSE THEN I HAVE NO VEHICLE TO DRIVE. LAST NIGHT ON 1/11/14 I PUT MORE ANTIFREEZE IN THE VEHICLE AND WAS GOING TO CHECK ON IT THE NEXT MORNING. I NOTICED THAT ON 1/12/14 THE NEXT DAY THAT THE RADIATOR COOLANT TANK WAS ALMOST EMPTY AFTER FILLING IT UP ALL THE WAY LAST NIGHT. LOOKING AROUND MY FATHER AND I SAW ANTIFREEZE SITTING ON THE TRANSMISSION AND NO HOSES ARE LEAKING. IT IS BEING TAKEN INTO THE DEALER AGAIN ON 1/13/14 FOR THIS ISSUE AGAIN. I HAVE FILLED A COMPLAINT WITH GM AND GOT A CASE #. GM CUSTOMER SERVICE NOTIFIED ME THAT IF THIS HAPPENS AGAIN AFTER BEING TAKEN TO THE DEALERSHIP TO CALL THEM AGAIN. MY FATHERS GUESS IS THAT THE PRESSURE IN THAT TANK IS 20PSI AND SINCE THE HOSE DOES NOT APPEAR TO LEAK THAT THE ANTI FREEZE FROM THE RADIATOR COOLANT TANK IS COMING OUT OF THE TANK FROM THE PRESSURE CAP.

MY ENGINE SPUTTERED & THE ENGINE POWER REDUCTION MESSAGE, TRACTION LIGHT & CHECK ENGINE LIGHT CAME ON. UPON FURTHER INVESTIGATION, THIS MAY BE DUE TO THE THROTTLE BODY. THERE ARE MANY COMPLAINTS OF THIS SAME ISSUE ON THE CHEVY CRUZE FORUM & MANY HAVE HAD THIS HAPPEN WHILE DRIVING, CAUSING THE AUTO TO STOP OR SLOW TO 5 MILES PER HOUR. THIS IS A SAFETY HAZARD. ONE COMPLAINT WAS OF THE WOMAN DRIVING ON THE INTERSTATE & ALMOST BEING HIT BY A SEMI. THIS NEEDS TO BE A SAFETY RECALL IMMEDIATELY. THIS IS CLEARLY A FACTORY PART ISSUE. THIS IS HAPPENING ON THESE AUTOS THAT DO NOT HAVE MUCH MILEAGE.

I HAD COME FROM A RED LIGHT THAT TURNED GREEN, AND AS I APPROACHED THE NEXT RED LIGHT, IT HAD TURNED GREEN BEFORE I GOT THERE. I WAS COASTING IN SLOWLY AS THE VEHICLES THAT WERE ALREADY WAITING AT THAT LIGHT WERE STARTING TO MOVE FORWARD. THOUGH THE LIGHT WAS GREEN, THE VEHICLE IN FRONT OF ME HAD STOPPED RIGHT AS HE GOT TO THE INTERSECTION - HE WAS PROACTIVE IN STOPPING FOR AN AMBULANCE THAT WAS LEAVING THE STATION AT THE CORNER (IT WAS NOT ON THE STREET YET AND NO SIRENS.) I WENT TO SLOW DOWN BEFORE REALIZING HE WAS ACTUALLY STOPPED (AT THAT MOMENT, WAS UNAWARE OF AN AMBULANCE.) WHEN I REALIZED HE WAS ACTUALLY STOPPED, I STILL HAD PLENTY OF TIME TO STOP THE DISTANCE I WAS FROM HIS CAR AHEAD OF ME, BUT MY CAR WOULD NOT STOP! THE CAR SLOWED DOWN SIGNIFICANTLY, HOWEVER, IT WOULD NOT STOP. IT JUST KEPT ROLLING FORWARD AT A VERY SLOW PACE. I REMEMBER PRESSING THE BRAKE HARDER, AND THE ABS KICKED IN, AND I HEARD THE "CRUNCH" SOUND 3 TIMES, EVEN THOUGH THE GROUND WAS DRY, AT THE TIME I DID NOT KNOW WHY, I THOUGHT SOMETHING WAS WRONG WITH THE ABS, BUT THE CAR NEVER STOPPED. ALL I COULD DO WAS WATCH IN VERY SLOW MOTION AS MY CAR CONTINUED TO PULL FORWARD AND I EVENTUALLY DRIFTED INTO THE REAR OF THE CAR IN FRONT OF ME. IT WAS A VERY SLOW-MOVING INCIDENT BUT I FELT TOTALLY HELPLESS AS THE CAR CONTINUED TO ROLL. THERE WAS NO DAMAGE TO HIS VEHICLE, ONLY TO MINE. I WAS UPSET BC I KEPT REPLAYING THE INCIDENT IN MY MIND: WHY DIDN'T MY CAR STOP? WHY DID IT FEEL LIKE IT WAS BEING PULLED FORWARD? I HAD MY CAR REPAIRED AND FOUND NOTHING WRONG WITH THE BRAKES OR TIRES OR FLUID. A FEW MONTHS LATER, I REC'D THE 12213 ELECTRIC VACUUM PUMP AND FOUND THE DESCRIPTION MATCHED MY EXPERIENCE. I WANT CHEVROLET TO REFUND ME AND MY INSURANCE COMPANY AND CLEAR THIS ACCIDENT AS MY FAULT. I AM ALSO MAKING A COMPLAINT TO CHEVROLET. *TR

ON 12/12/13 MY PROBLEMS WITH MY 2011 CHEVY CRUZE BEGAN. THE ENGINE BEGAN MAKING A HUMMING NOISE, THE CHECK ENGINE LIGHT WOULD COME ON INTERMITTENTLY, IT BEGAN TO RANDOMLY LOSE POWER AND OVERHEAT. ON 12/20/13 3-WAY CHEVROLET REPLACED THE CAM PHASE AND WATER PUMP. ON 01/01/14, THE VEHICLE BEGAN MAKING THE SAME HUMMING NOISE BUT LOUDER AND HAD A CONSISTENT LOSS OF POWER. ON 01/08/14, 3-WAY REPLACED THE TURBO CHARGER. I PICKED UP THE VEHICLE ON 01/09/14 AND WITHIN 1 HOUR THE CHECK ENGINE LIGHT CAME BACK ON. I TOOK THE VEHICLE BACK TO 3-WAY ON 01/10/2014 AND DID NOT GET THE VEHICLE BACK UNTIL 02/20/2014. DURING THAT TIME, THE CYLINDER HEAD AND VALVES WERE REPLACED, PISTONS AND RINGS WERE REPLACED, INJECTORS AND COILS WERE SWAPPED FROM ANOTHER VEHICLE AND THE CAR STILL HAD MISFIRE. A GM ENGINEER WAS BROUGHT IN AND THE TURBO CHARGER WAS REPLACED AGAIN AND THE OIL FEED LINE WAS PLUGGED. ON 02/21/14, I NOTICED FLUID IN MY DRIVEWAY. THE CAR IS LEAKING SOMETHING AND THE POWER IS STILL NOT CONSISTENT. I CONTACTED 3-WAY LATE FRIDAY AND AM WAITING FOR A CALL BACK. I HAVE BE INCONVENIENCED BEYOND WORDS, THE VEHICLE IS UNSAFE AND I WANT GM TO PURCHASE THE CAR BACK. *TR

HAS HAPPENED MULTIPLE TIMES STARTING ABOUT A MONTH AGO, EITHER WHEN IDLE AT A LIGHT, DRIVING AROUND TOWN OR ON THE FREEWAY (I HAVE NOT BEEN AT FULL HWY SPEED WHEN THIS HAS OCCURRED) THE STABILITRAK WARNING COMES ON AND ENGINE POWER IS REDUCED TO PRACTICALLY NOTHING, I CAN'T TRAVEL OTHER THAN AT A SNAIL'S SPACE, WITH ABSOLUTELY NO ACCELERATION TO HELP GET OUT OF THE WAY. DRIVE TRAIN SHAKES A LITTLE. VERY DANGEROUS POSITION TO BE IN. I TRIED TO SHUT OFF THE STABILITRAK AND THAT SEEMED TO WORK UNTIL THE LAST INCIDENCE WHEN THE ISSUE OCCURRED WITH STABILITRAK TURNED OFF. THE ONLY WAY I CAN GET THE CAR TO RESET IS TO SHUT IT OFF FOR A FEW SECONDS AND TURN IT BACK ON. MIGHT GO A FEW DAYS WITHOUT ANY CONCERNS, THEN ALL OF A SUDDEN, IT STARTS UP AGAIN. ENGINE LIGHT STAYS ON FOR A FEW ON/OFF CYCLES THEN GOES AWAY. *TR

TURNED ON CAR IN THE MORNING AND RECEIVED 2 MESSAGES OF "ENGINE POWER REDUCED", "SERVICE STABILI-TRAC", SERVICE TRACTION CONTROL" AS WELL AS A CHECK ENGINE LIGHT. ENGINE WOULD NOT GO ABOVE 1500 RPM'S. TOOK IT INTO DEALER AND WAS TOLD THAT I HAD A TRANSMISSION LEAK AND BECAUSE THEY DIDN'T HAVE TIME THEY WANTED ME TO RESCHEDULE FOR THE FOLLOWING WEEK. PROBLEM CONTINUED TO HAPPEN AND ON MY WAY IN TO WORK ON 02/11/14 THE PROBLEM HAPPENED TWO TIMES IN THE MORNING AND WAS FORCED TO PUT CAR IN PARK TURN OFF ENGINE AND RESTART. THEN HAPPENS 3 TIMES ONCE ON A VERY BUSY HIGHWAY INTO DOWNTOWN DENVER AND TWICE IN DOWNTOWN. CALLED DEALERSHIP AND WAS TOLD THAT I NEEDED TO BRING IT IN. WAS TOLD THAT IT WAS THE "THROTTLE BODY" WHICH IS A $450.00 FIX NOT COVERED UNDER POWER TRAIN WARRANTY . WITH SO MANY PEOPLE HAVING THIS PROBLEM AND ALMOST BEING HIT EVERY TIME IT HAPPENS DUE TO IT HAPPENING ABRUPTLY WHEN COLD IT IS A CLEAR SAFETY ISSUE AND NEEDS TO BE RECALLED. I SENSE THAT IF THEY DON'T THERE WILL BE A CLASS ACTION LAW SUITE IN THEIR FUTURE. *TR

WHILE DRIVING ON THE HIGHWAY MY "ENGINE POWER REDUCED","SERVICE TRACTION CONTROL", AND "SERVICE STABILITRAK" WARNING NOTICES APPEARED. FRANTICALLY I PULLED OVER ON THE UP COMING EXIT RAMP, EVEN THOUGH THE ENGINE WOULD NOT GO OVER 5 MPH WITH MY GAS PEDAL PUSHED ALL THE WAY TO THE FLOOR, AND WAS FORTUNATE NOT TO BE HIT WITH MY 3 CHILDREN IN THE CAR. AFTER DOING MY RESEARCH , I TURNED OFF THE CAR LET IT REST AND CONTINUED DRIVING ONLY FOR IT TO HAPPEN 4 MORE TIMES WITH IN 25 MINUTES. THIS HAS ALSO HAPPENED 3 OTHER TIMES THROUGHOUT THE WEEK! THERE SEEMS TO BE NO ANSWER FROM THE DEALERSHIP EVEN THOUGH I TOOK PICTURES OF THE WARNING LIGHTS AND PROVIDED MANY OTHER EXACTLY SIMILAR COMPLAINTS ALL ACROSS THE COUNTRY! I WILL NOT DRIVE THIS CAR AND ESPECIALLY NOT WITH MY CHILDREN IN IT I HAVE JUST WASTED 16K OF MY MONEY ! WHY IS THERE NOT A SOLUTION FOR THIS ISSUE YET AND IF THERE IS WHY DOES IT TAKE SUCH EXTREME REMEDIES TO FIND THE SOLUTION. THIS IS A RECALL MATERIAL SITUATION! I WOULD LIKE SOMEONE TO CALL ME IN REGARDS TO THIS SITUATION, I FEEL THERE IS NO EXCUSE MY CHILDREN AND I COULD HAVE DIED TONIGHT ! *TR

WHILE PARKED IN A PARKING LOT WAITING FOR THE SNOWY CONDITIONS TO SLOW DOWN, I WAITED ABOUT 15 MINUTES WITH MY CAR ON IDLE. I PULLED OUT OF THE PARKING SPOT TO GO TO MY DESTINATION. AS I WAS ON DRIVE, MY CAR SLOWED DOWN TO 5 MPH AND COULDN'T ACCELERATE, MESSAGE PULLED UP ON MY SCREEN SAYING "ENGINE POWER IS REDUCED". TOOK IT TO THE DEALERSHIP AND QUOTED ME $500 TO FIX THE VALVE BODY SYSTEM. I'VE READ ON A FORUM THAT THIS IS A COMMON PROBLEM FOR THIS MODEL. *TR

2011 CHEVY CRUZE LOSING ANTIFREEZE, HAD TO KEEP ADDING ANTIFREEZE ONCE IT GOT LOW THE HEATER WOULD BLOW COLD AIR WHILE STOPPED AT STOP SIGN/STOP LIGHT. FOUND OUT ITS THE HEAD GASKET NEEDS TO BE REPLACED AT ONLY UNDER 24000 MILES. *TR