2012 CHEVROLET CRUZE Complaints

WHILE DRIVING THE CAR WOULD CONTINUOUSLY REBOOT THE RADIO AND THE WARNING STABILITRAK LIGHT AS WELL AS THE POWER STEERING WARNING WILL SHOW UP ON THE DASH. THE CAR WOULD EXPERIENCE VERY STIFF STEERING AND I ALMOST GOT INTO A CRASH 3 TIMES BECAUSE OF IT. I TOOK IT TO THE AUTONATION CHEVROLET LAUREL, MD DEALERSHIP AND THEY COULD NOT DIAGNOSE A PROBLEM WITH THE BATTERY. ANOTHER TECHNICIAN FROM TNT AUTO IN COLUMBIA, MD SAID THAT ALL THE WIRES SEEM TO BE ON THERE TIGHT TOO. *TR

I RECEIVED MY CHEVY CRUZE IN NOVEMBER OF 2014 USED WITH APROX. 59K MILES. APRIL 7TH DRIVING DOWN A HIGHWAY AT 55-60MPH IT SUDDENLY STARTED SLOWING DOWN AND WOULD NOT ACCELERATE. IT WOULD JERK AND THE ENGINE WOULD REV LIKE IF YOU WERE TO BE IDLE AND IN PARK AND PRESS THE GAS THAT'S THE SOUND IT MADE. I DID NOT NOTICE THE CHECK ENGINE COME ON OR ANY OTHER LIGHTS AS I WAS TRYING TO CONTROL MY CAR. THE SPEEDOMETER AND RPM INDICATOR STARTED ACTING ERRATICALLY WHILE DOING SO. THE GAUGE WOULD GO UP AND DOWN AND THE CAR WAS SLOWING DOWN. THE STEERING ALSO BECAME VERY SOFT. IF I WERE TO TAKE MY PINKY FINGER AND TURN THE WHEEL IT WOULD HAVE MOVED THAT'S HOW SOFT IT WAS. ALL THIS HAPPENED MULTIPLE TIMES DURING A 30 MINUTE TIME PERIOD. AFTER I SLOWED DOWN AND TRIED GOING OVER 30MPH IT WOULD START TO ACT UP AGAIN. WHILE THIS WAS HAPPENED I ONLY HAD 66K MILES. I GOT IT TOWED TO THE DEALER INSTEAD OF TAKING MY CHANCES DRIVING IT THERE. IT WAS SITTING THERE A WEEK BEFORE THEY EVEN TOUCHED IT AND THEY CLAIM THEY CANT FIND ANYTHING WRONG WITH IT. I THINK CHEVY DEALERS CLAIM THEY CANT FIND ANYTHING WHEN YOUR CAR IS STILL UNDER WARRANTY SO THEY DON'T HAVE TO FIX IT. *TR

SINCE MARCH 30, 2015, I HAVE BEEN EXPERIENCING ISSUES WITH AND HAVE BEEN TRYING TO COLLECT VIDEO EVIDENCE WHILE IN FAILURE MODE, OF WHAT I BELIEVE TO BE FAILURES OF THE BODY COMPUTER(S) IN THIS VEHICLE. THE DASHBOARD DISPLAYS HAVE BEEN GOING ON AND OFF UNDER A WIDE VARIETY OF DRIVING SITUATIONS, AND WHILE SITTING AT IDLE. THEY FAULT WHEN THE VEHICLE IS SIMPLY DRIVING DOWN THE HIGHWAY. DURING THESE FAULTS, THE CENTER INFORMATION DISPLAY FOR THE HVAC AND ENTERTAINMENT WILL FREQUENTLY TURN OFF. THIS KILLS THE RADIO. IT AT TIMES KILLS THE HVAC SYSTEMS AND THE TURN SIGNALS (AT LEAST THE NOISE FOR THE TURN SIGNAL INDICATORS). AT TIMES, THE CENTER DISPLAY ABOVE THE STEERING COLUMN WILL GO BLACK AND THEN DISPLAY A MESSAGE ABOUT THE STABILITRAK HAVING FAILED AND REQUIRING IT TO BE CHECKED. THEN IT RETURNS TO NORMAL MODE. THIS IS LESS FREQUENT AN OCCURRENCE. WHILE DRIVING ON THE HIGHWAY UNDER CRUISE CONTROL, THE VEHICLE EXPERIENCED ONE INCIDENT OF UNINTENDED ACCELERATION WHILE THE DISPLAYS WERE IN FAULT MODES. THIS OCCURRED ON APRIL 1, 2015 I BELIEVE. THE DRIVER'S FEET WERE ON THE FLOORBOARDS. NOT TOUCHING ANY PEDALS AT ALL. THE INCIDENT WAS STOPPED BY THE DRIVER FIRMLY PRESSING DOWN ON THE BRAKE PEDAL. WHEN SUFFICIENT VIDEO EVIDENCE IS ACCUMULATED ON THESE FAILURES THE VEHICLE WILL BE TAKEN INTO THE DEALERSHIP. LACKING ACTUAL DEMONSTRATIVE EVIDENCE OF THE FAILURES, THE DEALERSHIP WILL NOT BE ABLE TO KNOW WHAT TO REPAIR OR REPLACE. THE CAR HAS A HISTORY OF DASH DISPLAY ISSUES. THE OWNER, A RETIRED LIBRARIAN/RESEARCHER FROM GENERAL MOTORS ADVANCED ENGINEERING STAFF AND THE R&D CENTER, HAS WORKED ON UNINTENDED ACCELERATION LEGAL CASES FOR THE COMPANY, AND HAS SUPPORTED LITIGATION DEFENSE WORK ON SUCH ISSUES WHILE AT THE COMPANY. HE IS STILL GATHERING EVIDENCE BUT FEELS THE NEED TO DOCUMENT THIS INCIDENT AS SOON AS POSSIBLE FOR NHTSA SHOULD AN ACCIDENT OCCUR TO HIM DUE TO THIS. *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING AND THERE WAS AN ANTI FREEZE ODOR. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE DEALER REPLACED THE THERMOSTAT, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE ANTI FREEZE ODOR WAS STRONG, WHICH CAUSED HEADACHES. THE VEHICLE WAS TAKEN TO THE DEALER ON A SEPARATE OCCASION WHERE DYE WAS ADDED INTO THE RADIATOR TO FIND A LEAK, BUT FAILED. ON ANOTHER OCCASION, THE VEHICLE WAS TAKEN TO A DEALER WHERE A PRESSURE TEST WAS PERFORMED BUT THE ANTI FREEZE ODOR BECAME WORSE. THE FAILURE MILEAGE WAS 32,600.

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR A FAILURE IN WHICH THE VALVE COVER FRACTURED AND CAUSED A LEAK. THE DEALER REPLACED THE VALVE COVER. UPON PRESSING THE BRAKE PEDAL, IT SANK TO THE FLOOR. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER MORE THAN TWICE AND THEY WERE NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC) BUT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

THIS IS MY SECOND COMPLAINT ON THIS VEHICLE FOR THE SAME PROBLEM. AT LOW SPEEDS THE CAR MAKES A GRINDING NOISE THAT CAN BE FELT WHEN TAKING OFF AND TURNING. IT HAS GOTTEN WORSE AND OCCASIONALLY IT CAN BE FELT WHEN I AM NOT EVEN TURNING. THIS NEEDS TO BE ADDRESSED BEFORE IT TURNS INTO SOMETHING SERIOUS. *TR

AFTER I FINISHED CLEARING THE WINDSHIELD OFF BEFORE DRIVING, I TURNED THE WIPERS ON. THEY BOTH TURNED ON, BUT THE PASSENGER SIDE WIPER BRUSHED RIGHT OVER THE DRIVER SIDE WIPER. THE DRIVER SIDE WIPER NO LONGER WORKED. THE WIPER TRANSMISSION HAD BROKEN. I REPLACED THE TRANSMISSION ON JAN. 22, 2015. ON MARCH 26, 2015, I WAS DRIVING IN THE RAIN WITH THE WIPERS ON. AFTER TWO LOUD BANGS, THE PASSENGER SIDE WIPER STOPPED WORKING. THE CAR HAD NOT BEEN DRIVEN 1,000 MILES WITH THE NEW WIPER TRANSMISSION BEFORE IT BROKE, TOO. *TR

I WAS DRIVING THE VEHICLE TO WORK AND THE STABILITRAK CONTROL AND ENGINE POWER LOSS KICKS ON TO THE VEHICLE AND MAKES ME HAVE TO CONTROL OF THE VEHICLE, I'VE ALMOST CAUSED SEVERAL WRECKS DO TO THIS HAPPENING, I'VE BEEN IN AND OUT TO THE DEALER SEVERAL TIMESMALL WITH THIS VEHICLE TOMORROW I'M TAKING IT IN FOR THE 7THE TIME NOW THIS IS A SAFETY ISSUE AND IT'S PUTTING ME AND MY FIANCE LIFE AT RISK, PLEASE SOME THING HAS TO HAPPEN TO GET THIS TAKEN CARE OF! *TR

AT LOW SPEEDS, WHEN TURNING, THERE IS A GRINDING SENSATION IN THE STEERING WHEEL AND CAN BE FELT IN THE FLOORBOARD. AFTER TAKING THIS TO THE DEALER TWICE, I WAS TOLD IT WAS THE STEERING COLUMN. MY EXTENDED WARRANTY DOES NOT COVER A "NOISE" AND GM WILL NOT COVER AN ISSUE IF THERE IS AN EXTENDED WARRANTY. I WAS TOLD THAT CHANGING OUT A $400+ PART MIGHT NOT MAKE A DIFFERENCE, AND THE NOISE COULD RETURN AGAIN. *TR

I WAS DRIVING, AND THE RADIO DASH BEGAN TO FLASH ON AND OFF. THEN THE STEERING BECAME VERY DIFFICULT, AND THE POWER STEERING LIGHT CAME ON, THE WORDS "SERVICE POWER STEERING" CAME ON, THEN THE CAR BEGAN TO PULSE, AND THEN "SERVICE TRACTION" CAME ON, THEN THE CAR SHUT OFF COMPLETELY. *TR