2011 CHEVROLET CRUZE Complaints

MY 2011 CHEVY CRUZE HAS AN ACCELERATION HESITATION THAT CAUSES ME TO FEEL TOTALLY UNSAFE IN THE VEHICLE. STARTING ABOUT 6 MONTHS AFTER I BOUGHT THE CAR IN 2011 THE ISSUE BEGAN. WHEN I NEED TO ACCELERATE IN CERTAIN SITUATIONS SUCH AS PULLING OUT ON A ROAD, PASSING ANOTHER VEHICLE, ACCELERATING AFTER REDUCING SPEED, ETC. ETC. THE CAR LOSES POWER WHEN I STEP ON THE GAS FOR THREE-FIVE SECONDS BEFORE SLOWLY RESPONDING AND ACCELERATING TO WHERE I NEED IT TO BE. IT'S AS IF THE CAR DIES FOR A FEW SECONDS. THOSE FEW SECONDS ARE ALWAYS IN SITUATIONS WHEN I NEED TO BE MOVING AND I DON'T LIKE IT. I BROUGHT THE CAR IN TO THE DEALERSHIP AND WAS TOLD THAT IT WAS TURBO LAG. THINKING I DIDN'T KNOW MUCH ABOUT CARS, I LET IT GO. THE ISSUE IS GETTING WORSE (AND THERE WERE NUMEROUS OTHER LITTLE ISSUES) SO I BROUGHT THE CAR IN TO ANOTHER DEALERSHIP RIGHT BEFORE IT HIT 36,000 MILES AND WAS TOLD (ON TWO SEPARATE VISITS) THAT THE PROBLEM WAS PERFECTLY NORMAL AND THAT THERE WAS NOTHING THEY COULD DO. THEY SHOWED ME A TSB FROM CHEVROLET SAYING THAT THE ISSUE WAS NORMAL. THEY ALSO SAID THEY COULD NOT REPLICATE THE ISSUE. INTERESTINGLY ENOUGH, WHEN THEY HAD MY CAR FOR A TOTAL OF 7.5 DAYS (OVER TWO SEPARATE VISITS) THEY GAVE ME A 2013 CRUZE TO DRIVE. THE NEWER CRUZE DID NOT HAVE THE HESITATION PROBLEM AT ALL, IT DROVE BEAUTIFULLY. THIS LEADS ME TO BELIEVE THAT GM REALIZED THERE WAS AN ISSUE WITH THE 2011 CRUZE AND WAS ABLE TO REMEDY IT IN THE NEWER MODELS OF THE CAR WHICH LEAVES THE MANY 2011 CRUZE OWNERS SCARED FOR THEIR LIVES EVERY TIME THEY DRIVE THEIR CARS FOREVER. THAT ISN'T RIGHT. THERE ARE THOUSANDS OF PEOPLE WITH THE SAME YEAR, MAKE AND MODEL THAT HAVE THIS SAME ISSUE. IT IS DANGEROUS!! JUST BECAUSE NO ONE THAT WE KNOW OF HASN'T DIED YET THAT DOESN'T MEAN THAT THERE ISN'T AN ISSUE. THE 2011 CRUZE IS UNSAFE AND SOMEONE NEEDS TO DO SOMETHING ABOUT IT. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE EXITING A PARKING LOT AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL BECAME HARD AND RESISTANT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,000.

I PURCHASED THIS VEHICLE NEW FROM A CHEVY DEALERSHIP IN EDEN PRAIRIE, MN. AFTER ONLY 2 MTHS, IT BEGAN INTERMITTENTLY HESITATING, LURCHING FORWARD WHEN ATTEMPTING TO ACCELERATE (WHILE SOMETIMES BLOWING HOT AIR FROM THE AC) & REFUSING TO ACCELERATE. MULTIPLE TIMES IT HAS COMPLETELY STALLED OUT (WHILE DRIVING 30-40 MPH ON A HIGHWAY & WHEN ACCELERATING FROM A STOP ON A HILL RESULTING IN ROLLING BACKWARD). IT IS CURRENTLY AT THE DEALERSHIP FOR THE 4TH TIME FOR THIS SPECIFIC ISSUE, BUT DOES NOT SHOW ANY CODES (NO SES LIGHT). THEY HAVE MADE MANY REPAIRS IN AN ATTEMPT TO FIX THIS ISSUE (LEAKING WATER PUMP, REPROGRAMS, WASTEGATE SOLENOID REPLACEMENT, ETC), BUT THE PROBLEM STILL PERSISTS. I AM CONCERNED THAT MY CAR WILL STALL WHILE ON A HIGHWAY OR PASSING THROUGH AN INTERSECTION, WHICH WOULD POSE A HUGE SAFETY THREAT. I HAVE SEEN NUMEROUS SIMILAR COMPLAINTS & WOULD LIKE GM TO ACCEPT RESPONSIBILITY & REPLACE/RECALL THESE VEHICLES. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT HE ATTEMPTED TO DECELERATE BUT THE BRAKING POWER WAS REDUCED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS NOT DIAGNOSED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER'S RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. UPDATED 10-17-13 *BF

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE EQUIPPED WITH MASTER CRAFT MC440 TIRES, SIZE: P215/60R16. THE CONTACT FELT A BULGE IN THE WALL OF THE TIRE WHILE DRIVING 55 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE TIRE WAS REPLACED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 30,000 AND THE TIRE FAILURE MILEAGE WAS 4,000. THE DOT NUMBER AND VIN WAS NOT AVAILABLE.

VEHICLE IS GRADUALLY LOSING(NOT LEAKING) ANTIFREEZE AND DEALERS NOT COMING CLEAN WITH THE TRUTH THEY KNOW. OUR PERSONAL MECHANIC(25YRS) HAS GONE OVER THE ENGINE/CAR AND NO VISIBLE OR VIA TESTING ,SHOWS A LEAK. LATEST ANTIFREEZE FILL NEEDED APPROX 1/2 TO 3/4GAL OF ANTIFREEZE. FAILED ON INSPECTION FOR LOW COOLANT *TR

I WAS INVOLVED IN A FRONT END (MOSTLY DRIVERS SIDE OF CAR) COLLISION WHERE A PERSON RAN A RED LIGHT. BOTH OF OUR VEHICLES WHERE GOING BETWEEN 40 TO 50 MPH. ON IMPACT OF MY CAR NO AIRBAGS DEPLOYED. MY HEAD HIT THE STEERING WHEEL AND SIDE WINDOW. AFTER HAVING IT TOWED TO THE DEALERSHIP WHERE I BOUGHT IT FOR REPAIRS I MENTIONED THIS TO THE MECHANICS. I WAS TOLD THAT THE CAR HAD TO BE HIT IN CERTAIN SPOTS BEFORE THE AIRBAGS DEPLOY! SERIOUSLY? I DO NOT FEEL SAFE IN THIS CAR KNOWING THAT IF I AM INVOLVED IN A SERIOUS ACCIDENT THE AIRBAGS MAY NOT BE THERE TO SAVE MY LIFE! AND TO THINK THAT IS ONE REASON WHY I PURCHASED THE CAR WAS THE FACT IT HAD HIGH SAFETY STANDARDS! ABSURD. *TR

AFTER ABOUT 10,000 MILES THE CAR HESITATES WHEN THE ACCELERATOR IS PUSHED. AROUND 20 TO 30 MPH WHEN NEEDING TO SPEED UP THE VEHICLE THE VEHICLE WILL STALL THE TRANSMISSION WILL THEN KICK IN WITH NOISE. VERY UNSAFE TO DRIVE IN MODERATE TO HEAVY TRAFFIC IN CITIES. I HAVE BEEN IN TRAFFIC WITH MULTIPLE LANES AND WANTING TO PASS SOMEONE. WHEN PUSHING THE ACCELERATOR TO PASS THE CAR JUST SITS THERE! THEN AFTER A HESITATION THE CAR WILL POP THEN FINALLY MOVE. CAR HAS BEEN IN THE SHOP FOR THIS PROBLEM AT THE DEALERSHIP WHERE THEY STATE NOTHING IS WRONG WITH THE CAR. I EVEN HAD ONE OF THE MECHANICS TELL ME THAT FOR THESE TYPES OF TRANSMISSIONS IT IS NORMAL! HOW CAN THIS BE SAFE! IF I WASN'T AWARE OF MY DRIVING AND A VERY GOOD DRIVER I WOULD HAVE HAD MULTIPLE WRECKS WITH THIS ISSUE. LUCKILY I HAVE BEEN ABLE TO OVER CORRECT WHEN THE SITUATION OCCURS. AT ONE POINT I HAD TO PULL OFF THE INTERSTATE DUE TO THE FACT I WAS PUSHING THE GAS PETAL ALL THE WAY TO THE FLOOR AND MY CAR JUST STALLED AT 23 MPH FOR OVER 15 SECONDS UNTIL I PULLED OVER, RELEASED THE PETAL AND ENGAGED AGAIN. *TR

CAR DURING THE WINTER MONTHS HAS A VERY STRONG ANTI-FREEZE SMELL INSIDE OF CABIN WHEN HEAT IS ON. NOTICEABLE FILM OR FOG ON WINDOW FROM VENTS THAT IS HARD TO CLEAN OFF. SMELL BAD ENOUGH TO CAUSE HEADACHES. THE VEHICLE HAS BEEN TO THE DEALER SHIP MECHANIC TWICE FOR THIS INCIDENT WERE THE MECHANIC STATES NOTHING IS WRONG WITH THE VEHICLE. ALTHOUGH THE MECHANIC DID AGREE THERE WAS 'SOME SORT' OF FILM ON THE WINDOW. HE STATED ON BOTH OCCASION THAT HE COULD NOT SMELL ANYTHING OR FIND ANYTHING WRONG WITH THE CAR. *TR

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZ. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE CONTACT NOTICED A RUMBLING NOISE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FUEL PUMP AND TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.