2012 CHEVROLET CRUZE Complaints
View complaints related to 2012 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 840 complaints submitted for the 2012 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 CHEVROLET CRUZE- LENOIR, NC
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MAP SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO PASS INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. UPDATED 4/30/15*CN THE CONSUMER STATED THE VEHICLE DID NOT IDLE PROPERLY AND THE VEHICLE WOULD STALL WHEN HE ATTEMPTED TO PULL OUT INTO TRAFFIC. UPDATED 06/23/15*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET CRUZE- WARNER ROBINS, GA
TL*THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE BACKING UP, ANOTHER VEHICLE CRASHED INTO THE REAR END OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A HEART CONTUSION, THE FRONT SEAT PASSENGER SUSTAINED A BROKEN THUMB AND A CONCUSSION, THE REAR MIDDLE SEAT PASSENGER SUSTAINED A BROKEN NOSE AND THE REAR DRIVER SIDE PASSENGER SUSTAINED INTERNAL STOMACH BLEEDING WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET CRUZE- WILLIAMSPORT, OH
I AM WRITING IN REFERENCE TO MY 2012 CHEVY CRUISE ECO. I PURCHASED IT NEW WITH ONLY 5 MILES ON IT. I HAVE NEVER BEEN IN AN ACCIDENT AND I AM RELIGIOUS WITH MAINTENANCE SCHEDULING. ON FEB. 19TH WAS THE FIRST TIME WE NOTICED IT. MY WIFE WAS LEAVING THE DRIVEWAY AND THE TOP SPEED THAT COULD BE ACHIEVED WAS 10 MPH AND THE SERVICE STABILITRACK LIGHT CAME ON. THIS HAPPENED THREE MORE TIMES SINCE THEN. THE WORST WAS THE MORNING OF FEB. 23 2015 WHEN I WAS COMING HOME FROM WORK. I WAS TRAVELING AT APPROX. 55 MPH WHEN THE SYSTEM REDUCED POWER TO 10 MPH. I WAS ABLE TO STOP SAFELY BUT TEN MINUTES PRIOR I WAS ON AN INTERSTATE. THE OUTCOME COULD HAVE BEEN MUCH WORSE. I HAVE DONE SOME RESEARCH AND I'VE COME TO FIND OUT THAT THIS IS NOT AN ISOLATED INCIDENT AND A MAJOR SAFETY ISSUE YET THERE HAS BEEN NO RECALL NOTICE. I HOPE I DON'T REGRET BUYING A CHEVROLET. *JS
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- PHOENIX, AZ
FOR THE PAST SEVERAL MONTHS SINCE JUNE 2014, I HAVE BEEN EXPERIENCING THE VEHICLE ACCELERATION PERFORMANCE DECREASE. ONCE AT A STOP OR STOP LIGHT, IT TAKES THE VEHICLE BETWEEN 10 TO 40 SECONDS TO FULLY PICK UP SPEED UPON PRESSING ON THE ACCELERATION. TODAY (02/14/2015) THE VEHICLE STOPPED WITH ENGINE LIGHT ON WHILE I WAS TRYING TO MOVE FROM A STOP SIGN. THIS WAS SCARY. I IMAGINED THIS WOUND HAVE BEEN TERRIBLE IF I WAS IN THE MIDST OF FAST MOVING VEHICLES. I WENT ONLINE TO CHECK IF THERE WAS A TREND IN THE CHEVY CRUZE ACCELERATION AND RANDOM ENGINE SHUT DOWN; SADLY I CAME ACROSS SEVERAL COMPLAINTS FROM THE FOLLOWING LINK: HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/CRUZE/2012/ENGINE/ENGINE.SHTML THIS IS A SERIOUS ISSUE, AND I URGE THE FEDERAL GOVERNMENT TO INVESTIGATE THESE COMPLAINTS AND NOTIFY GM TO TAKE IMMEDIATE ACTION UPON COMPLETION OF THE FED INVESTIGATION. IT IS SAD THAT WE CANNOT EVEN RELY ON HOME MADE PRODUCTS. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- HASTINGS, MN
VERY STRONG SMELL OF BURNING OIL WHEN CAR COMES TO A STOP. OIL SPRAYED ALL OVER THE TOP REAR OF ENGINE AND DOWN BACK OF ENGINE. DEALER REPLACED PCV VALVE AND MANIFOLD COVER AT 44,678 MILES DUE TO RECURRING ANTIFREEZE LEAK AND LEAN FUEL / LOW VACUUM CONDITION. GOING BACK TO DEALER AGAIN I GUESS BEFORE IT BURSTS INTO FLAMES. *TR
Source: NHTSA WEB SITE -
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2012 CHEVROLET CRUZE- HASTINGS, MN
STRONG SMELL OF ANTIFREEZE WHILE DRIVING, STRONG SMELL OF ANTIFREEZE UNDER THE HOOD, ANTIFREEZE LEAKING ON SERPENTINE BELT AND SPRAYED AROUND ENGINE COMPARTMENT. DEALER REPLACED WATER PUMP. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- PICO RIVERA, CA
WHILE DRIVING TO WORK I WAS SIGNALING TO SWITCH LANES FOR MY EXIT OFF THE FREEWAY. BEGAN TO MERGE AND MY STEERING WHEEL LOCKED. LUCKILY IT'S WASN'T FOR LONG AND THE FREEWAY WAS NOT BUSY. HOWEVER THE FACT THAT MY NEWLY PURCHASED VEHICLE HAS A GLITCH IS SADDENING. WHAT'S EVEN WORSE THEIRS NO MAINTENANCE LIGHT OR CHECK ENGINE LIGHT, SOMETHING TO MAKE THE DEALERSHIP BELIEVE THEIR IS A PROBLEM. ONLY A FLASHING LIGHT THAT SAYS CHECK STABILITRACK, TRACTION CONTROL, POWERING STEERING AND AT THE SAME TIME MY ABS SERVICE LIGHT BEGINS TO FLASH. REALLY HOPE CHEVY PUTS OUT A RECALL.. *JS
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- MARYLAND, MD
2012 CHEVY CRUZE 6-SPEED ECO. AFTER DRIVING APPROX 15 MILE IN CITY TRAFFIC, CAME TO A STOP AND PARKED. APPLIED THE PARKING BRAKE AND THE CAR STARTED BEEPING. I LOOKED AT THE INSTRUMENT PANEL AND NOTICED SPEEDOMETER WAS PEGGING AT AROUND 90MPH AND THE DISPLAY FLASHED THAT THE HAND BRAKE WAS ON. AT THE SAME TIME THE RADIO VOLUME RAISED. AFTER I RELEASED THE PARKING BRAKE, WITHIN A FEW SECONDS THE GAUGE RETURNED TO NORMAL BUT THE RADIO VOLUME STAYED HIGH. I TURNED THE CAR OFF. *JS
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- MURRIETA, CA
THIS IS THE SECOND INCIDENT (MARCH 2014 & FEBRUARY 3, 2015 RESULTING IN THE LOSS OF THE POWER/CONTROL WHILE OPERATING THE VEHICLE, BOTH INCIDENTS WERE TERRIFYING. I PURCHASED MY CERTIFIED USED CHEVY CRUZE IN FEBRUARY 2014. IN MARCH/APRIL 2014 IMMEDIATELY AFTER STARTUP (TRAVELING UNDER 10 MPH / APPROX. 60,000 MILES) THE CAR BEGAN EXPERIENCING ELECTRICAL ISSUE; THE DISPLAYS ON THE DASH WOULD FLASH INTERMITTENTLY FOLLOWED BY WARNING LIGHTS (POWER STEERING, BRAKES, TRACTION CONTROL ETC.) AND A COMPLETE LOSS OF POWER TO MY CAR WHILE DRIVING, NO STEERING, NO BRAKES ETC. I FILED A COMPLAINT IN 2014 (NHTSA - NO. 10574169 #14311:SPECIAL COVERAGE ADJUSTMENT NEGATIVE BATTERY CABLE LOOSE. I IMMEDIATELY BROUGHT MY CAR INTO THE DEALERSHIP FOR SERVICING. ULTIMATELY, THE POSITIVE AND NEGATIVE BATTERY TERMINALS WERE REPLACED AND THE SERVICE WAS COVERED UNDER WARRANTY. YESTERDAY, FEBRUARY 3, 2015, I EXPERIENCED A SIMILAR INCIDENT. SHORTLY AFTER STARTING MY CAR (TRAVELING 5MPH / APPROX. 84,000 MILES) THE CAR BEGAN TO SHAKE VIOLENTLY, THE CHECK ENGINE LIGHT TURNED ON AND AGAIN THE CAR BEGAN EXPERIENCING SIMILAR POWER LOSS TO MY CAR WHILE DRIVING. MY CAR WAS TOWED TO THE DEALERSHIP AND THE CAUSE WAS AGAIN IDENTIFIED AS A NEGATIVE BATTERY TERMINAL, A BAD INTAKE/GASKET LEAKING AND A SMALL ENGINE OIL SEEP. THESE ARE SOME OF THE SAME ISSUES IDENTIFIED WITH THE INITIAL INCIDENT IN 2014 WHEN THESE PARTS WERE REPLACED. THIS IS A TERRIFYING SCENARIO AND TO HAVE THE SAME ISSUES OCCUR IN SUCH A SHORT TIME PERIOD AFTER THE PARTS WERE REPLACED IS NOT COMFORTING AND LEAVES ME WITH FEAR THAT THIS COULD OCCUR AGAIN, I DO NOT WANT TO CONTINUE TO TAKE CHANCES WITH THE SAFETY OF THIS VEHICLE. I HOPE THIS IS TAKEN SERIOUSLY AND RESOLVED TO AVOID THIS FROM CONTINUING TO HAPPEN TO MYSELF AND OTHERS IN THE SAME SITUATION AND TO HOPEFULLY AVOID THIS FROM TURNING INTO A SERIOUS AND/OR DEADLY SITUATION. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- CARTERSVILLE, GA
THE CAR COMPUTER SYSTEM IS GLITCHING. TURNING ON AND OFF. SAYS TO SERVICE STABILITY TRAK. I HAVE NOT MESSED THIS CAR UP OR BEEN IN ANY WRECKS. *TR
Source: NHTSA WEB SITE