2012 CHEVROLET CRUZE Complaints
View complaints related to 2012 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 840 complaints submitted for the 2012 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2012 CHEVROLET CRUZE- CINCINNATI, OH
I WAS AT A STOP LIGHT WHEN THE LIGHT TURNED GREEN I PUSHED THE ACCELERATOR AN THE CAR WAS JERKY. I THE CAR FINALLY MOVED AND THERE WAS A LOUD BANG FROM THE REAR AND IT FELT LIKE I HAD BEEN HIT IN THE REAR. THE CAR JERKED, SPUTTERED AND THEN STOPPED MOVING. THIS WAS A FEW DAYS AFTER TAKING THE CAR TO THE DEALER AND TELLING THEM THE CAR WAS NOT SHIFTING PROPERLY. THEY FIXED MY BROKEN TRANNY BUT IT STILL DOES NOT DRIVE SAFELY. IT DOESN'T ACCELERATE, THE GEARS GET STUCK MERGING ON THE HIGHWAY IS A NIGHTMARE. ALMOST TWO YEARS TO THE DAY MY CAR IS ONCE AGAIN AT THE DEALER FOR THE EXACT PROBLEM. I WAS DRIVING UP A SMALL INCLINE, PUSHED THE GAS THE CAR STRUGGLED TO GO. THERE WAS A LOUD HARSH JERK THE CAR FINALLY MOVED. IT SPUTTERED AND THE CHECK ENGINE LIGHT CAME ON. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- POLAND, ME
I TURNED MY CAR ON ONE MORNING AFTER I JUST HAD IT IN THE SHOP TO GET THE RECALLS FIXED ON IT. IM SEEING SERVICE STABILITRAK AND SERVICE TRACTION AND ABS LIGHTS. I CAN NO LONGER TURN ON OR OFF MY TRACTION CONTROL. MY BRAKES ARE NOW GRABBING REALLY BAD AND IM GETTING A REALLY WEIRD FEEL WHEN I HAVE MY FOOT IN THE GAS AND TURN MY WHEEL. MY CAR IS NOT THE SAME AFTER THE RECALLS WERE DONE. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- ORLEANS, NY
CONDENSATION/FOG AND/OR FROST ON INTERIOR WINDOWS, WILL NOT CLEAR. RECIRCULATION AIR CONTROL NOT FUNCTIONING PROPERLY. ACTUATOR DOES NOT PROPERLY CONTROL THE FLAPS IN THE HVAC SYSTEM, ALLOWING MOIST AIR TO RECIRCULATE EVEN WHEN THE FRESH AIR MODE IS SELECTED. THIS CAUSES EXCESSIVE MOISTURE INSIDE THE CAR, FOGGING THE INSIDE OF THE WINDOWS AND REDUCING VISIBILITY. IN WINTER CLIMATES THIS RESULTS IN FROST ON THE INSIDE OF THE GLASS. IN EITHER CASE, CLEARING THE WINDOWS IS NOT POSSIBLE AND MAKES DRIVING THE VEHICLE UNSAFE AND/OR NOT POSSIBLE. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- ELKINS, AR
TL*THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, OIL AND COOLANT FUMES EMITTED INSIDE THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE OIL AND COOLANT NEEDED TO BE CHANGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET CRUZE- PHILADELPHIA , PA
TL*THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE APPROXIMATELY DRIVING 60 MPH, THE TRACTION STABILITY, REDUCE ENGINE POWER AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,653.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2012 CHEVROLET CRUZE- MARTINSBURG, WV
I TURNED MY CAR ON ONE MORNING AFTER I JUST HAD IT IN THE SHOP TO GET THE RECALLS FIXED ON IT. IM SEEING SERVICE STABILITRAK AND SERVICE TRACTION AND ABS LIGHTS. I CAN NO LONGER TURN ON OR OFF MY TRACTION CONTROL. MY BRAKES ARE NOW GRABBING REALLY BAD AND IM GETTING A REALLY WEIRD FEEL WHEN I HAVE MY FOOT IN THE GAS AND TURN MY WHEEL. MY CAR IS NOT THE SAME AFTER THE RECALLS WERE DONE. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- ABERDEEN, WA
TL-THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET CRUZE- IOWA FALLS , IA
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE IN A RESIDENTIAL DRIVEWAY, THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF A FIRE OR POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 42,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET CRUZE- CHARLOTTE, NC
DRIVING ON THE HIGHWAY AT ROUGHLY 70MPH WHEN CAR SHUDDERED, AND LOST POWER IMMEDIATELY. AFTER THIS THE CAR WOULD NOT ACCELERATE. FORTUNATELY THERE WERE NO VEHICLES DIRECTLY BEHIND ME, SO I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE CHECK ENGINE LIGHT WAS ILLUMINATED AND THE DASHBOARD READ THREE ERRORS: "ENGINE POWER IS REDUCED", "SERVICE TRACTION CONTROL", "SERVICE STABILITRACK". AFTER TURNING THE CAR OFF, WAITING, AND TURNING BACK ON THE VEHICLE WORKED CORRECTLY, BUT THE ISSUE OCCURRED AFTER ANOTHER 15 MINUTES ON THE ROAD. I DROVE IN THE RIGHT LANE THE REST OF THE WAY HOME TO ENSURE OUR SAFETY, AND THIS OCCURRED 4 TIMES IN TOTAL. THIS WAS AN EXTREMELY DANGEROUS SITUATION DURING A BUSY HOLIDAY TRAVEL WEEKEND. HAD THIS OCCURRED AT THE WRONG TIME, THIS COULD HAVE BEEN CATASTROPHIC. QUICK RESEARCH ONLINE HAS SHOWN THIS TO BE AN ISSUE WITH THE MAKE AND MODEL, AS MANY OTHER PEOPLE HAVE REPORTED THIS EXACT DEFECT. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- BLOOMFIELD, NY
WHILE DRIVING ON THE NYS THRUWAY AT 5:30 A.M. THROUGH LIGHT SNOW AND RESULTING SALTY ROAD-SPRAY FROM OTHER VEHICLES, THE DRIVER'S SIDE WIPER STOPPED WORKING WITHOUT WARNING. THE PASSENGER SIDE CONTINUED TO WORK. I PULLED OFF THE NYS THRUWAY TO TRY TO SEE IF I COULD GET THE WIPER MOVING AGAIN BY LOWERING IT FROM A 90-DEGREE UPRIGHT POSITION IN WHICH IT WAS STUCK, TO THE RESTING POSITION. I TRIED THE WIPERS AGAIN AND THE DRIVER'S SIDE WENT UP ABOUT SIX INCHES AND STOPPED. TRIPLE A CAME AND FLATBEDDED MY CAR TO A DEALERSHIP WHERE IT WAS DETERMINED THE WIPER TRANSMISSION HAD GONE BAD AND NEEDED TO BE REPLACED. THIS CAR IS 2 YEARS OLD, AND THE WINDSHIELD WAS ALWAYS CLEARED OF HEAVY SNOW/ICE BEFORE USING THE WIPERS--WIPERS WEREN'T USED TO REMOVE SNOW. OTHER CRUZE OWNERS HAVE POSTED SAME ISSUE WHICH LEADS ME TO BELIEVE THE PART IS DEFECTIVE AND SHOULD BE REPLACED AT THE COST OF THE COMPANY. I PAID $235.94 IN PARTS AND LABOR, AND AN ADDITIONAL $53 IN TOWING EXPENSES BEYOND MY TRIPLE A COVERAGE. *TR
Source: NHTSA WEB SITE