2012 CHEVROLET CRUZE Complaints

BOUGHT VEHICLE FROM CARMAX FIRST WEEK OF MARCH 2014, 3 WEEKS LATER WAS FIRST TIME I DROVE IN SNOW AND THE THE BRAKES DID NOT WORK AT ALL. CALLED CARMAX AND THOUGH THE WARRANTY WAS WAS OVER THEY AGREED TO REPAIT BECAUSE OF A BRAKE RECALL. THEN A COUPLE WEEKS LATER THERE WAS A LEAK AND FORD HAD TO REPLACE A COOLANT PUMP. THE CAR NEVER RAN THE SAME. THE CAR PUTTERS AND HAS HORRIBLE ACCELERATION AND I HAVE CONTACTED FORD AND CARMAX DEALERSHIP AND COORP FOR HELP AT THE SAME TIME ALL THE CRUZES WERE TAKEN OFF THE LOTS AND WERE NO LONGER ALLOWED TO BE SOLD BECAUSE OF ALL THE RECALLS AND THEY WERE DEEMED UNSAFE TO DRIVE. ALL I ASKED CARMAX FOR WAS TO TAKE THIS VEHICLE BACK AND LET ME PICK OUT A DIFFERENT CAR. I AM A SINGLE MOM WITH A TEENAGE DAUGHTER AN I AM AFRAID TO LET HER DRIVE THIS CAR, THERE HAVE BEEN SEVERAL DEATHS ATTRIBUTED TO THE CHEVY CRUZES. I HAVE LEFT SEVERAL VOICEMAILS WITH GM MY CASE # IS C7269752 WITH FIRST RESPONDER..WHAT DOES THAT MEAN ANYWAY? THE GM AT CARMAX IN TINLEY PARK ARGUED WITH ME FOR 15 MINUTES ABOUT WHO IF I SPOKE TO HIM ONCE OR TWICE INSTEAD OF DEALING WITH THE REAL ISSUE, THE SOLD ME, A SINGLE MOTHER A CAR WITH BAD BRAKES! I ALMOST WENT INTO DOWN INTO A 6 LANE EXPRESSWAY WHEN THE BRAKES DIDNT WORK! I WOULD HAVE BEEN KILLED. ITS BEEN A COUPLE MONTHS NOW AND NO ONE HAS FOLLOWED UP AT ALL. THE SNOW WILL SOON BEGIN AND I AM SCARED TO DEATH TO DRIVE. PLEASE CAN SOME ONE HELP. *TR

MY PROBLEMS STARTED WITH MY TRUNK POPPING OPEN ON ITS OWN WHILE DRIVING AND WHILE PARKED. THIS IS CONCERNING NOT ONLY TO MY LOSS OF FOCUS ON THE ROAD BECAUSE OF THIS, I ALSO WORRY ABOUT WHO EVER IS DRIVING BEHIND ME SHOULD SOMETHING FLY OUT OF MY TRUNK. ALSO MY WINDSHIELD WIPER BLADE ON THE DRIVER SIDE COMES OFF THE MOTOR CLIP THIS IS VERY DANGEROUS WHILE RAINING I HAVE TO DRIVE WITH OUT VISIBILITY. MY CAR THEN DECIDED NOT TO START AND WHEN I FINALLY GOT IT TO START IT TOLD MY AIRBAGS NEEDED SERVICING, MY POWER STEERING, ABS BRAKES, TRACTION CONTROL, AND STABILITRACK. THERE WAS NO CONTROL OF THE CAR. THAT HAD WENT AWAY AND WAS ABLE TO GET CAR SAFELY TO THE DEALERSHIP TO GET IT SERVICED TODAY. THIS SEEMS TO BE A PROBLEM WITH OTHER 2012 CHEVY CRUZE'S IN WHICH I HAVE DONE RESEARCH. SOMETHING NEEDS TO BE DONE ABOUT THESE ELECTRICAL ISSUES BEFORE SOMEONE ENDS UP GETTING KILLED. *TR

12/13/12 CHECK ENGINE LIGHT IS ON AND VEHICLE HESITATES ON ACCELERATION FROM A STOP. THEY REPLACED THE FAILED TURBO CHARGER ASSEMBLY. REPLACED VALVES INSIDE HEAD. 03/21/2013 - ERROR MESSAGE "A/C OFF DUE TO HIGH ENGINE TEMP" . REPLACED A/C COMPRESSOR. 12/13/13- WATER PUMP LEAKING REPLACED WATER PUMP AND COOLANT. 08/29/2014 - "ENGINE OVERHEATED - IDLE ENGINE" ERROR MESSAGE "A/C OFF DUE TO HIGH ENGINE TEMP" DEALER FIXED RECALL LOW COOLANT LEVEL. 10/15/14- CAR HAVING POWER ISSUES NEEDS TO BE JUMP-STARTED. AFTER LOOKING AT THE CAR THEY MADE ME PAY $89.95 TO REPLACE BATTERY. 11/03/14 - "ENGINE OVEHEATED-IDLE ENGINE" "A/C OFF DUE TO HIGH ENGINE TEMP" "SERVICE TRACTION CONTROL" "REDUCED ENGINE POWER" . THE CAR WAS SHAKING AND LOSING POWER HAD TO BE TOWED TO DEALERSHIP. *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE RADIO WOULD SHUT OFF AND ON INDEPENDENTLY, AND THE INSTRUMENT PANEL GAUGES WOULD FLICKER. ALSO, THE CONTACT MENTIONED THAT THE WARNING LIGHTS ON THE INSTRUMENT PANEL WOULD RANDOMLY ILLUMINATE AND THE POWER STEERING FAILED CAUSING HER TO USE EXTREME FORCE TO CONTROL THE STEERING WHEEL. THE VEHICLE WOULD RESUME NORMAL OPERATION. IN ADDITION, THE KEY FAILED TO RELEASE FROM THE IGNITION AND THE CONTACT HAD TO HAVE THE VEHICLE JUMP STARTED. THE DEALER DIAGNOSED THAT ALL THE ELECTRICAL CORDS WERE CORRODED. HOWEVER, THE PARTS TO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

ANTI FREEZE SMELL IN CAR AND HEAD RESTS POP UP BY THEMSELVES.DEALER USED GM FIX TO STOP THE ODOR.IT HELPED BUT DIDN'T SOLVE THE PROBLEM.DEALER CLAIMED TO HAVE ADJUSTED THE HEADRESTS BUT IT DIDN'T HELP AT ALL.THEY STILL POP UP BY THEMSELVES. *TR

WHILE DRIVING DOWN THE ROAD THE RADIO DISPLAY GOES BLANK. THIS INCLUDES THE RADIO- TEMPERAUIRE CONTROLS,ETC- OTHERWISE KNOWN AS THE DIGITAL INFO CENTER. *TR

I HAVE A VERY STRONG COOLANT SMELL INSIDE THE CAR WHEN HEAT IS ON AND A STRONG COOLANT SMELL OUTSIDE OF THE CAR. I BROUGHT IT IN TO MY DEALERSHIP AND THEY DETERMINED THE WATER PUMP WAS LEAKING AND THEY REPLACED IT. I'VE HAD MY CAR BACK FOR A WEEK NOW AND AGAIN I HAVE THE STRONG COOLANT SMELL INSIDE AND OUTSIDE OF MY CAR. THE SMELL IS ACTUALLY MAKING ME NAUSEOUS. I HAVE ALSO EXPERIENCED ISSUES WITH MY DRIVERS SIDE WINDOW NOT GOING DOWN. I'VE HAD THE DEALERSHIP LOOK AT IT AND THEY CANNOT FIND ANYTHING WRONG WITH IT. MY FINAL ISSUE I'VE BEEN EXPERIENCING IS MY VEHICLE DOES NOT SHIFT RIGHT. I HAVE AN AUTOMATIC TRANSMISSION AND SOMETIMES IT SHIFTS VERY HARD OUT OF FIRST AND INTO TO SECOND GEAR, THE CAR FEELS LIKE IT'S JERKING. OTHER TIMES MY CAR HESITATES WHILE SHIFTING GEARS. I HAVE NOT BROUGHT IT IN FOR THAT ISSUE YET BUT I WILL BE BRINGING IT IN THIS WEEK. *TR

DRIVING ON INTERSTATE 10 WHEN ELECTRICAL LIGHTING, RADIO, ETC START BLINKING ON AND OFF. I WAS ON MY WAY FROM FLORIDA TO NORTH CAROLINA WHEN IT HAPPENED, I TURNED AROUND AND WENT TO CHEVROLET DEALER WHERE I BOUGHT IT, WAS CHECKED OUT AND MECHANIC SAID THEY COULDN'T FIND ANYTHING WRONG. DROVE TO NORTH CAROLINA AND WHEN I ARRIVED AT MY SON'S HOME THE SAME THING HAPPENED TWICE. WE TOOK IT TO CHEVROLET DEALER IN MOORESVILLE,NC, THEY FOUND OUT THROUGH GM IT WAS THE ELECTRICAL BOX CAUSING ALL THE PROBLEMS AND THEY REPLACED IT WITH A NEW ONE. I WASN'T IN AN ACCIDENT BUT IT MADE ME SCARED TO DRIVE IT. I FEEL AS THOUGH GM SHOULD HAVE RECALLED IT AND NOT MAKE THE CONSUMER WONDERING. I WOULD LIKE GM TO BE NOTIFIED ABOUT THIS AND TO ALSO HEAR FROM THEM. *TR

AIR BAG INDICATOR CAME ON 1 MONTH AFTER I BOUGHT THE CAR AND CALLED TO SEE IF IT WAS CPVERED BY THE MILLION RECALLS BUT WAS TOLD MY VIN NUMBER ISNT ON THE RECALL LIST. HOW IS IT THAT MY CAR IS DOING THE VERY THING THE OTHER 40,000 RECALLS FROM CHEVY BUT MINE ISNT COVERED. WILL NEVER BUY ANOTHER CHEVY AND I AM COUNTING DOWN THE DAYS TIL I CAN TRADE IT IN!!!!

THERE WAS A RECALL ON MY 2012 CHEVY CRUZE. I GOT A RECALL NOTICE BUT NEVER DID RECEIVE NOTICE THAT THE PARTS WERE IN. HOWEVER I HAD AT THE DEALER HAVING AN OIL CHANGE. I TOLD HIM ABOUT IT. IT WAS FOR THE BRAKE MICRO SWITCH. HE SAID THEY WOULD REPLACE THEY HAD THE PART. THIS WAS ON 11/14/13. I HAD AN ACCIDENT TODAY 10/15/14. I TURNED INTO A PARKING PLACE. I APPLIED THE BRAKE BUT IT DIDN'T WORK. CAR JUMPED THE CURB AND ENDED UP ON TOP OF A LIGHT MAKER AT THE LIBRARY WHERE I WAS PARKING. IT WAS ACCELERATING INSTEAD OF BRAKING. I APPLIED THE BRAKE BUT NO BRAKING ONLY ACCELERATION. I WANT TO FILE THIS COMPLAINANT. VIN # OF CRUZE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR