2012 CHEVROLET CRUZE Complaints

View complaints related to 2012 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 840 complaints submitted for the 2012 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 CHEVROLET CRUZE
    - KENNESAW, GA

    SINCE PURCHASE AS USED, SLOW START SPEED WITH THE ENGINE ALMOST CUTTING OUT. RADIO FLICKERING ON AND OFF. ENGINE CUTTING OUT WHEN IDLING. ENGINE LIGHT FOR MASS AIR FLOW (MAF) SENSOR REPLACEMENT. REPLACED MAF SENSOR AND PROBLEM REMAINS. ENGINE FAN STAYING ON LONG AFTER ENGINE HAS SHUT OFF AND COOLED. SERVICE LIGHTS COMING OF FOR STABILITRACK AND OTHER RANDOM ISSUES. FRONT CIGARETTE LIGHTER WON'T CHARGE DEVICES. TIRE AIR PRESSURE SENSORS BACKWARDS ON DISPLAY, I.E. DISPLAY RIGHT FRONT TIRE IS ACTUALLY LEFT FRONT TIRE PRESSURE. *TR

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - PENACOOK, NH

    MY TRUNK OPENED AT RANDOM WHEN I WAS HEADED TO WORK. THIS OCCURRED MANY TIMES WHEN I WAS DRIVING AND AS WELL AS WHEN THE CAR WAS PARKED AND LOCKED. IT COULD HAVE CAUSED AN ACCIDENT DUE TO A DISTRACTION AND HAVING TO PULL OVER, ITEMS FALLING OUT IN FRONT OF VEHICLE FOLLOWING, AND ALSO COULD HAVE HAD ITEMS STOLEN. SINCE THE MIDDLE OF SUMMER, IT HAS STOPPED THAT ISSUE BUT, THE TRUNK WILL NOT OPEN WITH THE BUTTON ON THE REAR OF THE TRUNK. THE ONLY WAY IT OPEN IS WITH THE KEY FOB. THIS IS VERY INCONVENIENT AND HAS HAPPENED TO MANY OTHERS. I HAVE STOPPED AT A FEW CHEVROLET DEALERS ASKING FOR THEM TO FIX THIS BEFORE MY WARRANTY EXPIRED BUT THEY WOULD NOT COVER IT. *TR

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - MEDFORD, NY

    GM HAS A DEFECTIVE DRIVERS SIDE WINDSHIELD WIPER SYSTEM THAT FAILED/STOPPED WORKING WHILE I WAS DRIVING ON THE HIGHWAY IN THE POURING RAIN. THIS SITUATION CAN AND WILL KILL SOMEBODY. THANKFULLY I WAS ABLE TO PULL OVER AND HAD TOOLS TO REMOVE THE DRIVERS SIDE WINDSHIELD WIPER AND PLASTIC WIPER MOTOR COVER TO RE-ATTACH THE WINDSHIELD WIPER LINKAGE. OTHERWISE I WOULD HAVE HAD TO CALL ROADSIDE ASST. BELOW THE PLASTIC WINDSHIELD WIPER COVER, THERE IS THE WINDSHIELD WIPER MOTOR AND LINKAGE. THERE IS A 6 INCH ARM THAT COMES OFF THE WIPER MOTOR WITH AN UPSIDE DOWN BOWL. THE HALF BOWL ATTACHES TO A 3 INCH ARM WITH A HALF A BALL AT THE END OF IT THAT FACES UPWARDS. THE HALF BALL THEN IS ATTACHED BELOW THE BOLT/NUT THAT HOLDS YOUR WINDSHIELD WIPER ON THE CAR. GM SAYS IT IS NOT COVERED UNDER WARRANTY. SO DOES CHEVY DEALERSHIP. CUP AND BALL ATTACHMENT SYSTEM IN THE WIPER MOTOR LINKAGE WITH NO CLIP TO STOP IT FROM POPPING OFF. GM QUESTION REFERENCE #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - SMITHFIELD, PA

    ANTI THEFT SYSTEM KILLED ENGINE ON CAR WOULD NOT START, RADIO FLICKERED ON AND OFF LOST SOUND AND DISPLAY HAVE HAD ISSUE WITH RADIO MANY TIMES SINCE PUT DISPLAY ON VOLTAGE AND NOTICED IT SHOWED 12.8 TO 15.9 VOLTS WHEN THIS OCCURRED . DEFINITE ISSUE SOME WHERE AND NOTICED THE LAST TIME THIS OCCURRED STEERING GOT TIGHT. THIS NEEDS TO BE RESEARCHED AND A FIX PROVIDED. DEALER CAN NOT DUPLICATE WHEN THERE ALSO HAVE HAD CAR LOCK ITSELF. *TR

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - PRINCESS ANNE, MD

    THERMOSTAT HOUSING LEAK (GASKET) DISCOVERED DURING MAINTENANCE ON VEHICLE, 9/26/2014. SET UP TO BE REPAIRED UNDER WARRANTY AT MIDWAY CHEVY DEALERSHIP IN POCOMOKE CITY, MD ON THUR., 10/2/2014. CAR WAS PURCHASED LABOR DAY OF 2013, HAS A LITTLE OVER 9,000 MILES WITH BUMPER TO BUMPER WARRANTY STILL ENFORCED. REPORTED TO NHTSA ON 9/29/2014 AT APPROX. 10:30 AM. CONFIRMATION# 10639748. REPAIRED ON MORNING OF 10/2/2014 AT MIDWAY CHEVROLET IN POCOMOKE CITY, MD. CHEVY TECH. CONFIRMED A COOLANT LEAK AND REPLACED THERMOSTAT HOUSING WITH AN ALUMINUM ONE. THE INITIAL HOUSING WAS MADE OF PLASTIC. *TR

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - PRINCESS ANNE, MD

    TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE THE VEHICLE WAS BEING SERVICED, THE TECHNICIAN NOTICED THAT THE GASKET FOR THE MOTOR WAS LEAKING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000...UPDATED 11/04/14 *BF UPDATED 04/28/2015*JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 CHEVROLET CRUZE
    - LAKE HAVASU CITY, AZ

    VEHICLE TURNED OFF IN THE MIDDLE OF TAKING A LEFT TURN. CAUSED THE CAR TO GO OFF THE ROAD INTO A GRADED LOT. AT THIS POINT CAUSING MY TIRE TO GO FLAT AND DAMAGING THE FENDER AND PASSENGER DOOR. THIS IS NOT THE FIRST TIME THE CAR HAS TURNED OFF ON ME. I HAVE HAD IT IN THE SHOP 3 TIMES IN THE 4 MONTHS THAT I HAVE OWNED THIS VEHICLE AND STILL NOTHING IS RESOLVED. *TR

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - HICKORY, NC

    RADIO TURNS ON AND OFF REPEATEDLY INCLUDING THE UPPER DISPLAY, THE SMALLER DISPLAY FLICKERS AND WILL SHOW A SERVICE STABILITRAK NOTICE. SEVERAL WARNING LIGHTS ON THE DASH ALSO LIGHT UP: BRAKE, STABILITRAK , AND ABS. NO GM BULLETINS NOR A RECALL FOR THIS PROBLEM AND DEALERSHIP CANNOT FIX PROBLEM AFTER SEVERAL VISITS. *TR

    Source: NHTSA WEB SITE
  • 2012 CHEVROLET CRUZE
    - LAKE WORTH, FL

    TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE STOPPED, THE VEHICLE VIBRATED AND JERKED FORWARD WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 CHEVROLET CRUZE
    - CYNTHIANA, KY

    2012 CHEVY CRUZE WITH LESS THAN 25,000 MILES ON IT. WHILE DRIVING, THE TRACTION CONTROL LIGHT WILL COME ON THE DIC AND THEN SERVICE STABILITRACK AND THE CAR WOULD DIE DOWN FOR A BRIEF SECOND AND THE RADIO WILL CUT OFF. I MADE AN APPOINTMENT TO A DEALER AND THEY SAID TO DRIVE WITH THE TRACTION CONTROL OFF UNTIL IT GETS IN. NOW IT IS DOING THE SAME THING WITH THE TRACTION CONTROL OFF. IT IS ALSO DOING THIS IN REVERSE! THIS CAR IS STILL UNDER WARRANTY WITH GM, BUT I'M AFRAID THAT I WILL HAVE THE SAME LUCK AS OTHERS ON HERE WHO ARE EXPERIENCING THE SAME PROBLEMS AND NOTHING WILL GET FIXED. I'M ALSO AFRAID THAT THIS WILL OCCUR AT AN EVEN GREATER RATE AND LONGER WHILE DRIVING CAUSING AN ACCIDENT! SOMETHING NEEDS TO BE DONE TO FIX THIS PROBLEM IN THIS MODEL! *TR

    Source: NHTSA WEB SITE