2012 CHEVROLET CRUZE Complaints
View complaints related to 2012 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 840 complaints submitted for the 2012 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2012 CHEVROLET CRUZE- LOUISVILLE, KY
WHEN PUTTING THE 2012 CRUZE IN REVERSE THE BRAKES WOULD FAIL TEMPORARILY FORCING ME TO PUSH THE CAR INTO PARK. A WEEK LATER THE RADIO START TO TURN ON AND OFF. AT THIS POINT IN TIME AUG 7 2014 ONLY THE BRAKES HAVE BEEN FIXED. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- BRYAN, OH
BESIDES THE TRANSMISSION COMPLAINT I HAVE ALREADY MADE, I AM ALSO EXPERIENCING CONSTANT ELECTRICAL ISSUES. AN UPDATE WAS ALREADY RAN ON THE CAR'S COMPUTER FOR THIS COMPLAINT AND THE IGNITION SWITCH WAS LUBRICATED (HOPEFULLY THAT WILL PREVENT THE STEERING LOCK UP THAT OTHERS EXPERIENCE). NEITHER GM SOLUTION HAS PROVIDED AN END TO MY TROUBLE. DINGING WHEN KEYS AREN'T IN, CAR WON'T ALWAYS START, SERVICE THIS OR THAT DASH LIGHTS, RADIO DISPLAY GOES ON AND OFF, I CAN'T OPEN MY TRUNK WITHOUT THE PUSH BUTTON KEY FOB, THE STEERING IS NOW PULLING, AND ALSO THE HEADLIGHTS ARE NOW TURNING OFF AND ON WITHOUT MY HAND. THERE IS SOMETHING WRONG WITH THE ELECTRICAL COMPONENTS OF MY CAR, THINGS I SHOULD NEVER HAVE TO CONCERN MYSELF WITH...WHICH COULD LEAD TO ANY MALFUNCTION BUT THE CHEVROLET TECHS CAN NOT DIAGNOSE WHAT THEY SEE WITH THEIR OWN EYES BECAUSE THE COMPUTER OF THE CAR DOESN'T TELL THEM ANYTHING IS WRONG. AREN'T THERE ALTERNATE TROUBLESHOOTING METHODS INCLUDED WITH THE BLUEPRINT THEY DESIGNED BESIDES RELYING ON A POSSIBLY THIRD-PARTY CONTROL MODULE THAT ISN'T LOGGING ERRORS? I JUST HOPE I'M READY FOR WHATEVER HAPPENS AND THAT I CAN CONTROL A LOSS OF POWER WITHOUT SUFFERING INJURY TO MYSELF OR OTHERS. SCARY THINGS TO THINK ABOUT ON A 100 MILE ONE WAY, HIGHWAY SPEED COMMUTE. ALL OF THESE CARS SHOULD BE OVERHAULED OR REPLACED INSTEAD OF WAITING TO SEE WHICH ONE'S COMPUTER FROM WHICH LINE CRASHES FIRST BEFORE WE PUT OUT A RECALL. THESE ARE REAL SAFETY CONCERNS THAT ARE KILLING PEOPLE. CONCERNS THAT I CAN'T JUST TRADE OFF TO ANOTHER BLIND CONSUMER AND THEIR FAMILY. CONCERNS THAT EITHER CONSUMER OR MANUFACTURER HAVE TO PAY FOR. WE PAY WITH OUR SAFETY AND HARD EARNED DOLLAR TO OWN THEIR VEHICLES THAT THEY MAKE AND DON'T TAKE RESPONSIBILITY IN MAINTAINING A STANDARD FOR. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- LAKELAND, FL
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE HESITATED AND STALLED WHILE DRIVING VARIOUS SPEEDS. WHILE DRIVING ON AN INCLINE, THE CONTACT HAD TO KEEP THE CLUTCH PEDAL DEPRESSED IN FIRST AND SECOND GEAR TO PREVENT THE VEHICLE FROM STALLING. THE ACCELERATOR PEDAL ALSO HAD TO REMAIN DEPRESSED TO MAINTAIN ACCELERATION. THE VEHICLE ALSO STALLED WHEN THE GEAR WAS IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN ONCE, BUT THE FAILURE COULD NOT BE DUPLICATED. IN ADDITION, THE AIR CONDITIONING AND HEAT WERE INOPERABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET CRUZE- PORTAGE, MI
LOUD WHINING/ELECTRONIC NOISE COME FROM ENGINE AFTER THE CAR HAS BEEN TURNED OFF AND AC HAS RUN. HAPPENS MOST WARM/HOT DAYS THE AC HAS RUN. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- YORK, NE
I GOT MY CAR IN MARCH & ABSOLUTELY LOVED IT! FOR THE FIRST FEW MONTHS I HAD NO PROBLEMS. THEN I STARTED TO NOTICE THE RADIO FLICKERING ON AND OFF WHILE DRIVING FOR NO REASON, WHICH EVENTUALLY LED TO THE RADIO FLICKERING CONTINUOUSLY AFTER USING BLINKERS &WINDOWS. "SERVICE STABILITRAK" FLASHES ON THE DISPLAY OFTEN BUT VERY QUICKLY AND GOES OFF. DOESN'T OCCUR EVERY TIME I DRIVE, BUT IT DOES IT MORE TIMES THAN NOT. NOW THE RADIO WILL FLICKER AND I WILL OCCASIONALLY LOSE CRUISE CONTROL AND POWER STEERING. I ALSO HAVE NO BLINKERS/RADIO WHEN THIS HAPPENS. IT USUALLY ONLY HAPPENS BRIEFLY AND WILL RETURN TO NORMAL SOON AFTER, BUT IT CONTINUES TO DO IT OFF AND ON UNTIL I PARK. I HAVE ALSO NOTICED THIS OCCURRING WHEN I SHIFT GEARS TO PARK. MOST RECENTLY I WENT TO START MY CAR AND IT JUST CLICKED AND WOULDN'T START. I GOT IT TO START AND IT SAID "SERVICE ANTI THEFT DETERRENT," THEN CHANGED TO "SERVICE POWER STEERING" JUST AS I LOST POWER STEERING WHILE DRIVING. "SERVICE STABILITRAK QUICKLY FLASHED NEXT ALL WHILE I LOST BLINKERS, POWER STEERING, AND RADIO. I PARKED, TURNED MY CAR OFF AND RESTARTED IT AND IT WAS JUST FINE. IT HAS BEEN TO THE CHEVY DEALER MULTIPLE TIMES BUT THEY CANNOT GET A CODE TO READ BECAUSE THEY CAN'T GET THE RADIO TO FLICKER, ETC BECAUSE IT ONLY HAPPENS EVERY SO OFTEN BUT WHEN IT DOES HAPPEN IT IS SCARY! SO THERE IS NOTHING THEY CAN DO TO FIX IT. PLEASE LOOK INTO IT AS I DO NOT FEEL SAFE DRIVING. THIS HAS BEEN GOING ON FOR 2 MONTHS NOW AND I DO NOT FEEL LIKE THIS CAR IS RELIABLE WHICH IS THE REASON I BOUGHT IT! THERE HAS TO BE SOMETHING THAT CAN BE DONE AS I HAVE READ SEVERAL COMPLAINTS THAT ARE EXTREMELY SIMILAR TO MINE! I ALSO HAVE COME TO THE CONCLUSION THAT THE PROBLEMS ARE GOING TO CONTINUE TO WORSEN AFTER READING THE OTHER COMPLAINTS.IT IS A MAJOR PROBLEM. PLEASE DON'T WAIT UNTIL SOMETHING TRAGIC HAPPENS BEFORE SOMETHING IS DONE ABOUT THIS! PLEASE![XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
-
2012 CHEVROLET CRUZE- BOWIE, MD
CAR RADIO KEPT CUTTING ON AND OFF MULTIPLE TIMES BEFORE ALL OF THE CAR LIGHTS FLASHED ON THE DASHBOARD AND STEERING WHEEL BECAME STIFF. I PULLED OVER ON THE SIDE OF THE ROAD, CUT THE CAR OFF AND PULLED OUT THE KEY. I PUT THE KEY BACK IN THE IGNITION AND TRIED TO START THE CAR AND IT WOULDN'T START. THE LIGHTS AND RADIO DIDN'T EVEN COME ON. I COULDN'T PUT THE KEY BACK IN THE OFF SWITCH NOR COULD I PULL THE KEY OUT. AFTER ABOUT A MINUTE OR SO MY RADIO CAME ON AND I WAS FINALLY ABLE TO START MY CAR. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- CITRUS HEIGHTS, CA
STOPPED CAR TRIED TO BACK UP AND IT DID NOT, THEN TRIED TO TURN OFF VEHICLE AND THE KEY WOULD NOT GO INTO THE TURN OFF MODE. COULD NOT TURN THE STEERING WHEEL, COULD NOT RELEASE THE KEY, COULD NOT TURN OFF THE ENGINE. THE RADIO KEPT TURNING ITSELF ON. WAITED 2 HOURS FOR TRIPLE A TO COME TO TOW THE CAR TO DEALERSHIP. ENGINE RAN FOR TWO HOURS. TOW ARRIVED THE DRIVER SAID HE HAD TO FORCE THE GEAR SHIFT SEVERAL TIMES IN ORDER TO RELEASE THE STEERING WHEEL AND KEY AND TO TURN OFF THE ENGINE SO HE COULD TOW IT. ALSO NOTICED AN ANTI-FREEZE LEAK AND THIS IS BEING FIXED UNDER THE POWER TRAIN WARRANTY, DO NOT KNOW IF IS CONNECTED TO THE SAME ISSUE. DEALER CAN'T FIND ANYTHING WRONG AND I AM AFRAID TO DRIVE THIS CAR. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- MONTROSE, PA
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH OVER A POTHOLE, THE VEHICLE STALLED AND HIT A CURB. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATELY FAILURE MILEAGE WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET CRUZE- BRYAN, OH
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE PREPARING TO PARK, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATED. THE FAILURE OCCURRED WHILE DRIVING 9 MPH IN A PARKING LOT. THE CLUTCH AND BRAKE PEDALS WERE APPLIED SIMULTANEOUSLY TO STOP THE VEHICLE. THE FAILURE OCCURRED REGULARLY WHEN THE VEHICLE WAS IN SECOND OR THIRD GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 45,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET CRUZE- LIVE OAK, TX
2012 CHEVY CRUZE, 30,000 MILES, BOUGHT FROM GM CERTIFIED DEALER 3 WEEKS AGO. WHILE DRIVING, DASHBOARD FLICKERS ON AND OFF. STABILITRAK, RADIO, AIRBAGS, ETC ALL FLICKER WHILE DRIVING OR COMPLETELY SHUT DOWN. 4X LAST WEEK VEHICLE LOST ALL POWER AND WOULD NOT RESTART UNTIL NUDGED THE BATTERY. 15 JULY 2014, TOOK TO DEALERSHIP, BATTERY REPLACED AND CABLES CLEANED OF CORROSION. VEHICLE STARTS NOW, BUT FLICKERING CONTINUED TODAY. ASSUME PROBLEM WILL PERSIST AND WORSEN DUE TO PREVIOUS COMPLAINTS. BOUGHT VEHICLE FOR RELIABILITY, SEE NOW THAT CHEVROLET CANNOT PROVIDE THAT, NOR THE APPROPRIATE RESPONSE OF RECALLING THIS VEHICLE'S MALFUNCTION. NOT ONLY NERVOUS DUE TO UNRELIABILITY OF VEHICLE AND SAFETY, BUT ALSO DISAPPOINTED IN CHEVROLET. *TR
Source: NHTSA WEB SITE