2012 CHEVROLET CRUZE Complaints
View complaints related to 2012 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 840 complaints submitted for the 2012 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 CHEVROLET CRUZE- GEORGETOWN, CA
ON THE FIRST OCCURRENCE THE LIGHTS ON THE RADIO DISPLAY BEGAN TO FLICKER AND THEN ALL ELECTRICAL POWER TO THE DASHBOARD. THE ELECTRICAL CAME BACK ON AND THE DASH DISPLAY DEPICTED THE WARNING MESSAGE CHECK STABILITRAK. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED THE CAR AND THEY SAID THAT HIGH VOLTAGE CODES C0800, 07 AND HIGH VOLTAGE HISTORY SHOWED UP ON THE SCOPE AND THERE WERE NO ISSUES. THE SECOND TIME THE LIGHTS ON THE RADIO DISPLAY BEGAN TO FLICKER AND THEN ALL ELECTRICAL POWER TO THE DASHBOARD, AIRBAGS AND THE ELECTRICALLY ASSISTED POWER STEERING WENT OUT, WHILE ON A VERY STEEP MOUNTAIN ROAD AND I HAD NO CONTROL OVER THE VEHICLE. THE ELECTRICAL CAME BACK ON AND THE DASH DISPLAY DEPICTED THE WARNING MESSAGE CHECK STABILITRAK. I TOOK IT TO A DIFFERENT DEALERSHIP AND THE DASH FLICKERING OCCURRED WITH THE SERVICE PERSON IN THE CAR DRIVING BUT NOTHING SHOWED UP WHEN THE MECHANIC WAS TRYING TO FIX IT SO THEY SAID THERE WAS NOTHING THEY COULD DO. TWO DAYS LATER WHILE MY DAUGHTER WAS DRIVING SHE LOST POWER STEERING AND THE SAME ISSUES WITH THE DASH AND WAS INVOLVED IN AN ACCIDENT, THANK GOD HER BABY WAS NOT IN THE CAR. PLEASE HELP!....UPDATED 07/31/14 *BF
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- ROBSTOWN, TX
WHILE DRIVING, MY CAR DASH BOARD AND RADIO FLICKER AND I LOST TOTAL POWER/LIGHTS FOR ABOUT 15-20 SECONDS. PANIC, AS I THINK THE CAR HAS STALLED IN TRAFFIC. RADIO AND DASH LIGHTS CAME BACK ON BUT I RECEIVED AN ERROR MESSAGE "SERVICE BRAKES ON" OR SOMETHING SIMILAR (AS IT ONLY DISPLAYS FOR A FEW SECONDS). THIS IS THE 5TH TIME I HAVE EXPERIENCED THIS PROBLEM. I HAVE TAKEN IT IN FOR SERVICE 3 TIMES. 1ST SERVICE CALL NO ERROR COULD BE DETECTED. THE 2ND SERVICE CALL I WAS TOLD MY RADIO WAS DEFECTIVE, AND A NEW ONE WAS ORDERED AND INSTALLED. 3RD SERVICE, MY CAR HAS BEEN THERE FOR 2 DAYS, AND I AM BEING TOLD A TECHNICIAN IS WORKING ON IT. I AM WORRIED THIS CAR WILL STALL ON ME AND PLACE ME IN A VERY DANGEROUS SITUATION DUE TO NOT HAVING POWER CONTROL DUE TO THIS INTERMITTENT FLICKER. ..UPDATED 08/11/14 *BF
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- TROY, MO
BOUGHT THE CAR USED FROM A NON-CHEVY DEALER IN JUNE 2014. AFTER ABOUT A MONTH OR SO AND 44000 MPG. ALL OF A SUDDEN, THE TIME/TEMP/DATE DISPLAY (ALONG WITH THE RADIO) STARTED BLACKING OUT. THEN A FEW TIMES THE "SERVICE POWER STEERING" WARNING LIGHT FLASHED ON AND OFF AND WE ACTUALLY LOST OUR POWER STEERING MOMENTARILY SEVERAL TIMES AND TODAY 07-20-2014 WITH ME, MY HUSBAND AND 6YR OLD DAUGHTER IN THE CAR!!!! VERY SCARY. THEN THE "SERVICE STABILITRAK" WARNING LIGHT FLASHED ON AND OFF AS WELL. AT THE SAME TIME THE TIME/TEMP/DATE BLACKS OUT AGAIN TOO. THE CAR LOSES POWER WHEN TRAVELING AT SPEEDS OVER 50MPH. ALL THE WARNING LIGHTS HAVE FLICKERED ON AND OFF SEVERAL TIMES ALONG WITH THE POWER STEERING AND STABLITRAK. THIS ISSUE NEEDS TO BE ADDRESSED. I WILL BE CONTACTING A DEALER AND LEGAL ACTION WILL BE TAKEN IF ISSUE ISN'T RESOLVED. PEOPLES LIVES AND SAFETY ARE NOT SOMETHING TO BE TAKEN LIGHTLY. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- OCONOMOWOC, WI
I BOUGHT A 2012 CRUZE IN MARCH. IT RAN GREAT WHEN I TEST DROVE IT AND FOR THE FIRST COUPLE OF MONTHS. THEN AT THE 3RD MONTH WE STARTED TO HAVE PROBLEMS. IT HAS ABOUT 29000 MILES ON IT RIGHT NOW. ALL OF A SUDDEN, THE TIME/TEMP/DATE DISPLAY (ALONG WITH THE RADIO) STARTED BLACKING OUT. THEN A FEW TIMES THE "SERVICE POWER STEERING" WARNING LIGHT FLASHED ON AND OFF AND WE ACTUALLY LOST OUR POWER STEERING MOMENTARILY. VERY SCARY. THEN THE "SERVICE STABILITRAK" WARNING LIGHT FLASHED ON AND OFF AS WELL. AT THE SAME TIME THE TIME/TEMP/DATE BLACKS OUT AGAIN TOO. OUR CAR IS GM CERTIFIED AND STILL UNDER THE FACTORY WARRANTY, SO WE TOOK IT IN TO OUR LOCAL CHEVY DEALER. (WE DID NOT BUY IT FROM THEM, BUT IT IS CLOSER THAN THE PLACE WE BOUGHT IT) THEY HAVE TRIED AT LEAST 3 TIMES TO FIX IT SINCE THIS STARTED. BUT WHEN THEY DRIVE IT, NOTHING HAPPENS. IT ONLY DOES IT WHEN WE ARE DRIVING!. NOW THE CHEVY DEALER CAN'T FIND ANYTHING WRONG ON THE COMPUTER, THEY CAN'T DUPLICATE THE PROBLEM WHEN THEY DRIVE IT. THEY REPLACED THE BRAKE MODULE. NO LUCK. AFTER ABOUT 3 WEEKS, THEY RETURNED THE CAR TO US LAST NIGHT AND SAID WE SHOULD GET RID OF IT. I AM COMPLETELY SHOCKED. I DON'T KNOW WHAT TO DO. THE SERVICE PERSON EVEN TOLD US TO TAKE IT BACK WHERE WE BOUGHT IT AND DEMAND THEY GIVE US A DIFFERENT CAR! I PICKED UP THE CAR LAST NIGHT AND THIS MORNING DROVE IT ABOUT 1 MILE AND THE TIME/TEMP DISPLAY WENT OUT AGAIN, EVEN LONGER THAN BEFORE. CAN'T HEAR THE BLINKER BLINK AND, THE "SERVICE STABILITRAK" LIGHT WENT ON AGAIN. PLEASE HELP! FORCE GM TO RECALL THESE. I AM AFRAID TO DRIVE IT. PART OF THE FRUSTRATION IS THAT THE DEALERSHIP SERVICE PERSONNEL SAID THEY CALLED GM AND THE ENGINEERS, AND OTHER DEALERSHIPS AND THEY SAID NONE OF THEM HAD EVER HAD THIS HAPPEN. I DON'T BELIEVE THEM. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- HOLLYWOOD , CA
PURCHASED USED 2012 CRUZE FROM LOCAL CHEVY DEALER. STEERING HAS NO FREE PLAY IN THE STEERING WHEEL, CAUSING CONSTANT BACK AND FORTH CORRECTIONS AND SWERVING IN LANE ESPECIALLY AT HIGH WAY SPEEDS. GOT PULLED OVER BY POLICE THINKING I WAS DRUNK. ALSO TAKES A LOT OF EFFORT TO KEEP THE CAR CENTERED DOWN THE LANE, AND IF YOU STOP FOCUSING ON THE STEERING FOR EVEN A SECOND THE CAR IS SWERVING OUT OF THE LANE. CONGRATULATIONS TO CHEVY FOR PRODUCING SUCH A FINE PRODUCT. APPARENTLY THEY NEVER THOUGHT TO DRIVE THE PROTOTYPE TO SEE IF THE STUPID THING WORKS. DUHHHH THANK YOU. *TR
Source: NHTSA WEB SITE -
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2012 CHEVROLET CRUZE- HUDSON, WI
ON THIS PARTICULAR OCCURRENCE THE LIGHTS ON THE RADIO DISPLAY BEGAN TO FLICKER AND THEN ALL ELECTRICAL POWER TO THE DASHBOARD, AIRBAGS, AND THE ELECTRICALLY ASSISTED POWER STEERING WENT OUT. IT REMAINED OFF FOR APPROXIMATELY 10 TO 15 SECONDS. AS A RESULT I HAD NO CONTROL OVER THE VEHICLE. THE ELECTRICAL CAME BACK ON AND THE DASH DISPLAY DEPICTED THE WARNING MESSAGE CHECK STABILITITRAK, OR WORDS TO THAT EFFECT. I TOOK IT TO THE DEALERSHIP AND THEY SAID THAT NOTHING SHOWED UP ON THE SCOPE AND THERE WAS NOTHING THEY COULD DO. THIS HAS ALSO HAPPENED TO MY GRAND DAUGHTER ON 07/09/2014 OUT IN COLORADO AS SHE IS USING THE VEHICLE FOR SCHOOL AND WORK. AGAIN THE DEALER STATES THERE IS NOTHING SHOWING UP ON THE SCOPE AND THEY HAVE NOT BEEN ABLE TO DUPLICATE THE ISSUE EVEN THOUGH SHE HAD HER FRIEND RECORD THE EVENT WITH THEIR CELL PHONE. DURING THIS EVENT THE VEHICLE COULD NOT BE RESTARTED AFTER THE VEHICLE WAS TURNED OFF IN A PARKING LOT. AFTER AN HOUR WAIT THE VEHICLE WAS STARTED. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- GREELEY, CO
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,500.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET CRUZE- MACON, GA
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE SERVICE STABILITRAK WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT HAD TO TUG ON THE BATTERY CABLE IN ORDER TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. HOWEVER, THE MECHANIC COULD NOT DUPLICATE THE PROBLEM BUT DECIDED TO REMOVE SOME CLIPS ON THE BATTERY CABLE AS A TEMPORARY REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET CRUZE- NORTH WALES, PA
WHEN THE SPEED OF THE CAR STARTS TO REACH 50 MILES A HIGH PITCH SOUND OCCURS. I CANNOT DETERMINED IF IT IS RELATED TO WHEN AIR CONDITIONER IS TURNED ON. THE NOISE WILL DIMINISH WHEN SPEED IS LOWERED TO ABOUT 45 MILES. I CANNOT RECALL IF THIS HAPPENS IN THE COLDER MONTHS BUT IT DOES SEEM TO HAPPEN IN THE SUMMER. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- ATLANTA, GA
2012 CHEVROLET CRUZE. CONSUMER REQUESTS REIMBURSEMENT FOR VEHICLE DEFECT REPAIRS. *SMD ACCORDING TO THE INVOICE, THE VEHICLE LOST POWER AND SHUT OFF WHILE DRIVING. THE DEALER REPLACED THE BATTERY AND FUSE BLOCK ON THE BATTERY.
Source: CONSUMER LETTER