2012 CHEVROLET CRUZE Complaints

SIMILAR ISSUE TO THE PREVIOUS BRAKE RECALL TO WHICH REPAIR WAS COMPLETED ON THIS VEHICLE MONTHS PRIOR TO THESE INCIDENTS. THE BRAKE PEDDLE ON THE CAR WOULD BECOME MUCH HARDER THAN ANTICIPATED MULTIPLE TIMES, MOSTLY WHEN FIRST STARTING THE VEHICLE OR REVERSING FROM A PARKING SPOT, HAD SEVERAL NEAR MISS ACCIDENTS AT LOW SPEEDS, OVER THE COURSE OF SEVERAL MONTHS. THE DEALERSHIP CLAIMED THAT IT HAD NOTHING TO DO WITH THE RECALL THAT REPLACED THE MICROSWITCH IN THE POWER BRAKE VACUUM PIPE ASSEMBLY. RATHER THEY REPLACED THE BRAKE VACUUM BOOST HOSE ASSEMBLY, CLAIMING THAT WAS WHERE THE PROBLEM ORIGINATED FROM AND HAD NOTHING AT ALL TO DO WITH THE MICROSWITCH EVEN THOUGH THE RECALL WAS FOR VERY SIMILAR PROBLEM. *TR

TRANSMISSION?? I NOTICED WHEN DRIVING FROM ANYWHERE FROM 30-60 MPH, THAT THE CAR DOES NOT SEEM TO SHIFT RIGHT. IT VIOLENTLY SHAKES BEFORE REACHING THE SHIFT POINT AND THE TACHOMETER WILL SURGE BOTH ON CRUISE AND REGULAR ACCELERATION. I'VE TAKEN IT TO THE DEALER 3X AND THEY TEST DROVE IT, CONFIRMING THE PROBLEM. HOWEVER, NO LIGHTS CAME ON AND THE DIAGNOSTIC TESTS THEY DID WERE INCONCLUSIVE. THEY TOLD ME UNLESS THERE IS A RECALL FOR THAT REASON OR A LIGHT COMES ON FOR THE DIAGNOSTIC CODE, THEY CAN'T DO ANYTHING ELSE, BECAUSE THEY DON'T KNOW WHAT TO LOOK FOR. IT IS PROGRESSIVELY GETTING WORSE AND I AM ALMOST SCARED TO DRIVE IT TO MY JOB (AN HOUR AWAY) FOR FEAR OF THE UNKNOWN... WILL IT CATCH ON FIRE, WILL THE TRANSMISSION FALL OUT, ETC??? I'D REALLY LIKE TO KNOW WHAT THE PROBLEM IS, SO IT CAN BE FIXED. THE DEALERSHIP TOLD ME THAT THERE WERE MANY COMPLAINTS ABOUT THIS SAME THING WITH CRUZES AROUND THAT YEAR, ESPECIALLY WITH TURBO, AND THAT I SHOULD CONTACT YOU TO SEE IF THERE IS ANYTHING YOU CAN DO AS AN INVESTIGATION ON THE MATTER. I DID GET A RECALL NOTICE ON THE VACUUM PUMP, BUT NOT THE AIR BAG COIL, AS OF YET. I'M STILL WAITING TO SEE IF THAT APPLIES TO ME. THANK YOU FOR YOUR HELP IN THIS MATTER. *TR

THIS INCIDENT HAS HAPPENED ON NUMEROUS OCCASIONS AND WAS TAKEN TO THE DEALERSHIP THREE DIFFERENT TIMES TO ADDRESS THE ISSUE... THE PROBLEM IS STILL OCCURRING AND NOTHING IS RESOLVED. RADIO WOULD TURN ON/OFF AND DASHBOARD LIGHTS KEPT FLICKERING, SERVICE TRACTION CONTROL AND SERVICE STABILITY TRAK WOULD POP UP ALONG WIT FH THE ENGINE LIGHT AND TRACTION CONTROL LIGHT AND THE VEHICLE TURNED ON/OFF. ENGINE WOULD SOUND REALLY LOUD AT TIMES, EVEN AFTER THE CAR WAS TURNED OFF (MAYBE IT WAS THE ENGINE FAN BUT I'M NOT SURE)... THIS CAR IS NOTHING BUT PROBLEMS AFTER PROBLEMS AND THEY ARE NOT GETTING RESOLVED BECAUSE THEY KEEP RECURRING. *TR

IN APRIL I HAD BEEN DRIVING AND NOTICED THAT MY RADIO WAS FLICKERING. AFTER ABOUT TEN MINUTES OF MY RADIO FLICKERING ON AND OFF, THE "SERVICE STABILITRACK" LIGHT CAME ON. ONCE THE SERVICE LIGHT CAME ON, POWER STEERING SHUT OFF AND I HAD TO PULL THE VEHICLE OVER. AFTER PULLING OVER, I SHUT OFF THE VEHICLE AND THEN TRIED TO RESTART IT. THIS TIME IT STARTED WITH A NEW SERVICE LIGHT ON. I TOOK THE CAR INTO THE DEALERSHIP AND THEY HAD IT FOR THREE DAYS HOPING THAT THE PROBLEM WOULD PRESENT ITSELF TO THEM. I SHOWED THEM A VIDEO OF WHAT HAPPENS TO THE RADIO AND THEY WERE UNABLE TO HELP ME. THEY DID HOWEVER NOTICE THAT A PREVIOUSLY RECALL DONE ON MY CAR HAD NOT BEEN FIXED BEFORE I PURCHASED IT. A FEW DAYS AFTER GETTING THE CAR BACK, THE LIGHTS STARTED TO FLICKER AGAIN. I CONTACTED THE DEALERSHIP AND THEY LET ME KNOW THAT THERE WAS NO POINT IN BRINGING IT IN UNLESS THE PROBLEM WAS CONSTANT. ABOUT A MONTH LATER, I WENT TO START MY CAR AND NOTHING. NO LIGHTS, NO ENGINE TURN OVER NOTHING. MY KEY WAS STUCK IN THE IGNITION AND WOULD NOT TURN. MY FIANCE HAD TO GET OUT TAP THE BATTERY AND THE WHOLE THING STARTED UP. TWO DAYS AGO, THE SAME RADIO, SERVICE LIGHTS AND ENGINE SHUT OFF HAPPENED AGAIN. THIS IS 2 TIMES NOW THAT I HAVE HAD COMPLETE FAILURE IN THE MIDDLE OF THE ROAD. I AM LITERALLY TERRIFIED FOR MY LIFE!!!!!!!....UPDATED 07/31/14 *BF UPDATED 08/23/2017*CT *TR

AFTER YOU SHUT THE CAR OFF AND GET OUT OF THE CAR, IT SOUNDS LIKE THE MOTOR IS STILL RUNNING. *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VACUUM PUMP SWITCH FAILED. THE CONTACT MENTIONED THAT THE VACUUM PUMP SWITCH WAS REPLACED ON THREE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V360000 (SERVICE, HYDRAULIC). THE FAILURE AND CURRENT MILEAGE WAS 168,340.

I WAS BACKING OUT OF MY GARAGE AND AS I PUSHED ON MY BRAKE PEDAL TO SLOW DOWN AND MANEUVER OUT OF THE GARAGE I REALIZED THE PEDAL WOULD NOT GO DOWN AND THE CAR KEPT GOING IN REVERSE WITH NO WAY OF STOPPING IT! THERE WAS NO GIVE TO THE BRAKE PEDAL AT ALL, IT WAS AS IF IT WAS LOCKED UP. I ROLLED BACKWARD SEVERAL FEET WHILE STILL PUSHING ON THE BRAKE AND EVENTUALLY THE PEDAL WENT DOWN AND THE CAR STOPPED. THIS HAPPENED ABOUT A MONTH AGO, BUT I THOUGHT, AT THE TIME, I MUST HAVE DONE SOMETHING SILLY LIKE HIT THE FLOORBOARD WITH MY FOOT . I NOW REALIZE THIS COULD BE A REAL HAZARD TO MYSELF AND OTHERS. I DID HAVE A RECALL ON THE BRAKES SOME MONTHS AGO AND I TOOK MY CAR INTO TO HAVE IT DONE. THIS HAS HAPPENED TWICE SINCE CHEVROLET FIXED MY RECALL. THIS IS VERY CONCERNING!! *TR

I WILL BE DRIVING DOWN THE ROAD AND ALL OF A SUDDEN I WILL GET A WARNING LIGHT SAYING TO 'SERVICE AIRBAG'. I TOOK IT TO A DEALERSHIP AND THEY SAID THE AIRBAG SENSOR FOR THE PASSENGER AIRBAG IS BAD AND THE ONLY WAY TO FIX IT IS TO REPLACE THE ENTIRE PASSENGER SEAT. THEY ALSO SAID THE WARRANTY WOULD NOT COVER THIS REPLACEMENT AND IT WOULD COST OVER $1,000 FOR A NEW SEAT. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE HANDLED PROPERLY. IF A PERSON IS DRIVING DOWN THE ROAD WITH A PASSENGER AND THE AIRBAG ISN'T READING THAT A PERSON IS IN THE SEAT SERIOUS FATALITIES MAY OCCUR. *TR

MY 2012 CHEVY CRUZE TURNED THE RADIO DASHBOARD ON/OFF AND THE CHECK ENGINE LIGHT CAME ON IN DECEMBER 2013 THE ENGINE LIGHT REMAINED ON THE RADIO ONLY ONCE THEN DIDN'T DO IT AGAIN. IN FEBRUARY 2014 IT STARTED DOING IT AGAIN THIS TIME THE STEREO WOULD TURN ON/OF, THE DASH BOARD ON/OFF AND MY LOCKS WOULD UNLOCK AND LOCK THEMSELVES THE BLINKER STOPPED MAKING THE CLICKING SOUND AND THE OPEN DOOR SOUND FAILED AS WELL. THIS PROBLEM WOULD OCCUR OCCASIONALLY UNTIL APRIL 2014 THE VEHICLE STARTED TO DO ALL THE ISSUES ABOVE EXCEPT THIS TIME IT WOULD INCLUDE ANTI THEFT,SERVICE STABILTRACK,AND POWER WARNINGS EVERY TIME AND THE VEHICLE WOULD TURN OFF/ON THE ENGINE AND REQUIRED ME TO PUT IT ON PARK AND TURN IT OFF/ON. IN MAY 12 OF 2014 I TOOK THE VEHICLE INTO THE CHEVROLET DEALER TO RESOLVE THIS ISSUE.THEY RESOLVED SEVERAL ISSUES TO WHAT THEY BELIEVED RESOLVED THE ISSUE OF THE VEHICLE TURNING ON OFF. THAT DIDN'T RESOLVE THE ISSUE. MY VEHICLE NOW IS WORSE IT TURNS OFF/ON WHILE DRIVING ACCELERATING OR DECELERATING. IT TURNS THE RADIO ON/OFF AND GIVES ME THE SAME ERRORS CODES. ITS LIFE THREATENING AS I ALMOST GOT INTO A ACCIDENT JUMPING ONTO THE FREE WAY JUNE 1014, MY VEHICLE TURNED OFF AND WOULD NOT TURN ON ON THE FREE WAY ENTRANCE AND A VEHICLE FROM BEHIND WAS ABOUT TO HIT ME. MY VEHICLE IS UN SAFE FOR ,ME AND MY FAMILY KEEPS TURNING ON/OFF AND I HAVE TAKEN IT TO CHEVROLET DEALER 3 TIMES AND THEY DO NOT KNOW WHAT IS WRONG. LIFE THREATENING ISSUES!! *JS

CAR SHUTS DOWN AND IT CAN NOT BE RESTARTED,(NO DOME LIGHT, NO ON START) NO POWER ANYWHERE..CAN'T GET KEYS OUT OF IGNITION,GOING DOWN THE ROAD, STEERING SERVICE LIGHT COME ON AND OFF, RADIO DISPLAY SHUTS DOWN AND RESTARTS, GAUGES TURN ON AND OFF..DEALERSHIP HAS REPLACED BATTERY, GENERATOR AND IT IS STILL DOING THE SAME THING. CURRENTLY AT DEALERSHIP AGAIN.!....UPDATED 07/31/14 *BF IT WAS DETERMINED THE GROUND WIRE ON THE BATTERY WAS BROKE. WHICH CAUSED THE VEHICLE TO STALL, SHUTTING DOWN ALL THE GAUGES. THERE HAVE BEEN NO PROBLEMS, SINCE IT WAS REPLACED. UPDATED 09/23/14