2012 CHEVROLET CRUZE Complaints

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES FAILED. THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS FULLY APPLIED, CAUSING THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO DIAGNOSES WAS PROVIDED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V36000(SERVICE BRAKES, HYDRAULIC) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THIS FAILURE PERSISTED INTERMITTENTLY OVER A PERIOD OF ONE YEAR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 8/19/14*CN THE CONSUMER STATED THE VEHICLE'S TRUNK EXTERIOR MANUAL LATCH WOULD NOT OPEN THE TRUNK AND THE STEERING WHEEL AIR BAG IS ON RECALL. WHILE DRIVING, THE VEHICLE WOULD HESITATE AND LURCH. UPDATED 08/28/2014 *JS

I RECEIVED MY CHEVY CRUZE LS IN AUGUST OF 2012 AFTER HAVING IT FOR A WEEK I STARTED TO NOTICE ISSUES WITH THE TRANSMISSION. I DROVE IT UP NORTH AND AFTER BEING ON THE FREEWAY GOING A CONSTANT SPEED OF 75 MPH, WHEN FORCED TO SLOW DOWN DUE TO TRAFFIC THE CAR COULD NOT FIGURE OUT WHAT I WAS TRYING TO DO AND JUST HAD A MIND OF ITS OWN. THE RPMS WOULD SHOOT UP VERY HIGH AND THE CAR WOULD STRUGGLE TO ACCELERATE (ALMOST AS IF IT WERE STUCK IN NEUTRAL) AND EVENTUALLY IT WOULD JERK FORWARD VERY HARD AND THEN ACCELERATE. THIS HAPPENS EVERY TIME I GET ON THE FREEWAY NOW AND HAVE TO SLOW DOWN BECAUSE OF TRAFFIC OR SLOW DOWN TO GET OFF AT THE EXIT (AND CONTINUES WELL AFTER BEING OFF THE FREEWAY). I AM LUCKY I HAVEN'T BEEN REAR ENDED AND SEVERELY INJURED OR KILLED. I'VE HAD THE CAR FOR ALMOST TWO YEARS NOW AND ITS ONLY GOTTEN WORSE, IT NOW DOES THE SAME THING WHEN DRIVING DOWN THE STREET AT 30 MPH, IT WILL BE GOING ALONG JUST FINE THEN ALL OF A SUDDEN THE ENGINE REVS AS IF IT WERE SHIFTED INTO NEUTRAL AND THEN CATCHES ITSELF AND JERKS REALLY HARD AND IS FINE AGAIN. ALSO WHEN SLOWING DOWN IT SEEMS TO DOWNSHIFT TOO QUICKLY ALMOST COMING TO A COMPLETE STOP ON ITS OWN, WHICH IS WHY I AM AFRAID OF BEING REAR ENDED. I HAVE TAKEN THE CAR IN TO 5 DIFFERENT DEALERSHIPS AND AM TOLD EVERY TIME THAT EITHER THEY DON'T SEE THE PROBLEM AND I DON'T KNOW WHAT I'M TALKING ABOUT OR THEY CAN SEE THERE'S A PROBLEM BUT THERE'S NOTHING THEY CAN DO ABOUT IT. I'M VERY DISAPPOINTED IN THE QUALITY OF THIS CAR, I'VE ALSO HAD ISSUES WITH THE RADIO AND MY USB CORD NOT CONNECTING TO MY PHONE AND EVEN WHEN IT DOES CONNECT THE SONGS COME THROUGH WITH LOTS OF STATIC. I HAVE TRIED DIFFERENT CORDS, DIFFERENT PHONES AND MULTIPLE IPODS AND IT KEEPS HAPPENING. I FEEL TOTALLY HELPLESS AND AM SICK OF FEELING UNSAFE IN MY CAR. MY FAMILY HAS ALWAYS BOUGHT GM CARS, THIS IS MY SECOND CHEVY AND MY LAST!! *TR

FAILURE OF WATER PUMP. ON THE MORNING AFTER NORMAL WORK COMMUTE OF 60 MILES, FOUND SPILLED COOLANT UNDER VEHICLE. GM SERVICE REPLACED THE WATER PUMP UNDER WARRANTY. VEHICLE ONLY HAD 25K MILES AND THE WATER PUMP FAILED-UNACCEPTABLE. *TR

VEHICLE NO LONGER ACKNOWLEDGED PRESENCE OF THE KEY FOB IN VEHICLE AND WARNED THAT THE VEHICLE SHOULD NOT BE SHUT OFF. KEY FOB WAS IN THE VEHICLE AT THE TIME AND HAD BEEN DETECTED TO UNLOCK THE DOOR AUTOMATICALLY AND ALLOW IGNITION OF VEHICLE BY PRESSING START BUTTON WHILE FOB WAS IN MY POCKET. ONCE WE STOPPED THE VEHICLE, IT WOULD NOT RESTART UNTIL 9 OR 10 TRIES OF PUSHING THE IGNITION. AFTER THE INITIAL OCCURRENCE WHILE DRIVING, IT THEN SPORADICALLY HAD ISSUES WITH STARTING. EACH TIME IT IT WOULD SHOW A WARNING MESSAGE THAT THE KEY FOB WAS NOT DETECTED, EVEN THOUGH IT JUST AUTO UNLOCKED THE DOORS AFTER SENSING THE KEY FOB. DEALER REPLACED KEY FOBS, AND PROBLEM RETURNED. TWO DAYS LATER NEARLY STRANDING MY WIFE WHILE TRAVELLING OUT OF TOWN SINCE THE CAR WOULD NOT INITIALLY START. DEALER THEN REPLACED THE MODULE/COMPUTER THAT CONTROLS THE KEYLESS FUNCTIONALITY. PROBLEM REOCCURRED A FEW DAYS LATER. DEALER WILL NOW REPLACE THE KEY FOBS AGAIN WHILE THE VEHICLE IS IN FOR A SEPARATE REPAIR. *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE BRAKE FAILED WHILE REVERSING. THERE WAS NO POWER ASSIST WHEN THE BRAKE PEDAL WAS APPLIED. THE FAILURE CONTINUED INTERMITTENTLY FOR TWO MONTHS SINCE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 13V360000( SERVICE BRAKES, HYDRAULIC). THE CONTACT HAD NOT EXPERIENCED ANY FAILURES BEFORE THEN. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 22,815.

TRYING TO MAKE A LEFT HAND TURN INTO A GAS STATION, AND HAD VERY LITTLE POWER TO COMPLETE TURN,SO I TRIED TO STOP SHORT, AND ONCOMING CAR HIT ME....WHEN IN REPAIR SHOP, THE DEALER INFORMED ME THE TURBOCHARGER WAS BROKEN......AND SAW THE TURBO PART BROKEN THE SAME WAY! *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE POWER STEERING SUDDENLY MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE CONTROLLED AS THE STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000. DR

WHILE DRIVING ALL OF THE DASH LIGHTS KEEP FLICKERING ON AND OFF. THE POWER STEERING WENT OUT AND THE AC TURNED OFF AND WOULD NOT TURN ON. THE NEXT DAY THE CAR WOULD NOT START AND KEY WAS STUCK IN THE IGNITION. *TR

THIS CAR HAS HAD SEVERAL PROBLEMS. THEY HAVE HAD TO REPLACE A VACUUM PUMP, THE ENGINE SHIELD RECALL, THE BRAKES STICK, THERE IS A HORRIBLE SMELL OF HOT TRANSMISSION FLUID CONSTANTLY, THE TRANSMISSION COOLANT LINES HAVE BEEN REPLACED, A PUMP ABOVE THE FUEL TANK HAS BEEN REPLACED, THE CAR SURGES AND CAUSES THE RPM GAUGE TO BOUNCE, THE AXLES HAVE HAD LEAKS FIXED, THE EXTERIOR TRUNK BUTTON DOESN'T WORK, DRIVING DOWN THE ROAD IT SOUNDS LIKE A PLASTIC BOTTLE IS STUCK INSIDE THE PASSENGER SIDE FRONT DOOR, SOME TIMES AFTER PUTTING THE KEY IN THE IGNITION IT WON'T TURN, THE SUSPENSION SYSTEM POPS AND CRACKS, THE AXLE SQUEALS, SHIFTS AT INAPPROPRIATE TIMES OR NOT WHEN IT IS SUPPOSED TO, THE BACK UP SENSOR WILL BEEP WHEN NOTHING IS THERE SOME TIMES, DOESN'T FEEL LIKE THERE IS ANY PRESSURE BEHIND THE BRAKES SOME TIMES, AND SMOKE ROW OUT FROM UNDER THE HOOD WHEN STOPPED AT STOP LIGHTS SOME TIMES. I THINK THAT IS EVERY THING BUT IT HAS BEEN A CONSTANT NIGHTMARE. I AM GUESSING ON MILES AND DATES, BUT IT WAS NOT VERY LONG AFTER I GOT IT BRAND NEW THAT IT STARTED HAVING PROBLEMS. WHEN I STARTED HAVING SHIFTING AND LEAKS IN THE TRANSMISSION, THE DEALERSHIP COULDN'T FIGURE OUT WHAT WAS WRONG, I HAD TO POINT OUT THE LEAK MYSELF AND THEN HE SAID HE WOULD GET THE PARTS ORDERED AND THEY WOULD BE IN WITHIN 3 DAYS. 2 WEEKS LATER I CALLED GM, THEN IT WAS WITHIN A WEEK I WAS CONTACTED BY THE DEALER THAT THEY HAD THE PARTS, AFTER GM SAID SOMEONE WOULD CONTACT ME WITHIN 48 HOURS. THIS HAS BEEN SUCH A HASSLE I AM NOW VEHICLE SHOPPING AND WILL NOT PURCHASE ANOTHER CHEVROLET. *TR

2012 CHEVY CRUZE PURCHASED IN AUGUST 2012. HAS COOLANT SMELL WHEN HEAT IS ON (ANY SETTING). TEMPERATURE WOULD DROP AND START BLOWING OUT COLD AIR WHEN HEAT WAS TURNED ON. CHECKED COOLANT LEVEL AND WAS A LITTLE LOW. FILLED IT UP AND THE SMELL WAS EVEN STRONGER. ENGINE FAN CONSTANTLY RUNS. WORKING ON GETTING IT TO THE DEALERSHIP BUT UNABLE TO GET A LOANER CAR SO I CAN GO TO WORK. CANNOT TAKE TIME OFF OF WORK TO TAKE IT TO THE DEALERSHIP, SO I AM IN A "CATCH 22". READ NUMEROUS REPORTS OF THE SAME THING HAPPENING TO OTHER PEOPLE. *TR