2012 CHEVROLET CRUZE Complaints

Cruze has been omitting an odor when the heater is engaged. The fumes create headaches, burning to the eyes, and general sick feeling. This physical reaction has been experienced by both adults and underage passengers. We have taken our cars multiple times to the Chevrolet dealership, but they continual cannot find anything. We have had this car since 2015 and have been in and out of the Chevy dealership regarding this problem; they cannot identify cause.

The contact owns a 2012 Chevrolet Cruze. The contact stated that coolant was leaking from the vehicle. The temperature gauge increased to high and then decreased. There were no warning lights illuminated. The vehicle was taken to the local dealer on several occasions and was diagnosed that the thermostat housing and thermostat needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The approximate failure mileage was 80,000.

The contact owns a 2012 Chevrolet Cruze. The contact stated while driving at various speeds, the vehicle overheated. The contact stated that the check engine warning light was illuminated. The vehicle was towed to a local mechanic where it was diagnosed with needing the head gasket replaced. The vehicle was not repaired. The vehicle was towed to a local dealer where it was diagnosed with needing the engine repaired however, the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 209,000.

Steering fades , blinkers go out, stability trac goes in and out. Radio goes on and off. Radio sometimes stays on after car is shut off.

The contact's sister-in-law owns a 2012 Chevrolet Cruze. The contact stated that while his sister-in-law was driving at an undisclosed speed, the brake pedal was depressed however, the vehicle was still moving forward. The failure nearly caused a collision. The vehicle was taken to an independent mechanic, who related the failure to NHTSA Campaign Number: 13V360000 (Service Brakes, Hydraulic). The parts for the brake assist needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was 133,000.

The contact owns a 2012 Chevrolet Cruze. The contact stated that the windshield defroster would not operate as needed without warning. The vehicle had yet to be diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 100,000.

The contact owns a 2012 Chevrolet Cruze. The contact stated that since purchasing the vehicle, multiple oil and coolant repairs have been performed on the vehicle due to leakage. The contact stated that while in stop-and-go traffic, a cloud of white smoke began to emit from the vehicle as a warning message stating "turn off the heater, high engine heat" appeared on the instrument panel. The contact pulled the vehicle over and upon inspection discovered that there was no coolant in the reservoir. A service vehicle pulled over to help. The service attendant reattached an unknown hose that had disconnected and added coolant. Soon after restarting of the vehicle, the white smoke and the warning message returned; the contact had the vehicle towed to her daughter's home. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 89,000.

It keeps running pot. And it also needs any houses now and I have done replaced the thermostat and the thermostat housing I'm going to voicemail

The problem I have is a very, very common problem and a huge safety issue to my life or anyone with the same car within around 2011 to 2015. The cheap plastic levers for the mode actuator for my defrost and vents do not work. They have broken and this I barely have any heat coming out of the front vents and absolutely none coming from the defrost. This is a huge issue and highly affects my driving in the cold and snowy, or even rainy, weather. I’m so upset there has not been a recall thus far. No one wants to spend 1000 dollars for a five dollar part when it’s not their fault that the levers are faulty! This is Chevrolets and thus, GMCs problem. My safety is highly threatened when I can’t defrost the ice nor the fog over my windshield meaning I cannot see!! I scrape it and as soon as I drive it gets worse I had to pull over today because I couldn’t see at all! It’s scary and not okay! Please admit to the mistake and fix the problem. Please!

The vehicle will start to smoke, filling the cab with smoke with a strong smell of antifreeze causing occupants to become sick to the stomach and dizzy. This will occur unrelated to speed and operating temperature, and has happened multiple times.