2014 CHEVROLET CRUZE Complaints

View complaints related to 2014 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 670 complaints submitted for the 2014 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 CHEVROLET CRUZE
    - Toms River, NJ

    The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA Campaign Number: 23V870000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 CHEVROLET CRUZE
    - nashua , NH

    i have a feeling their is an issue with the head gasket for many reasons, smoke is coming out of the vehicle of the hood and has a burning smell to it. i checked online and it said some 2013 and 2014 versions of the Chevy cruze have been recalled due to not long lasting head gaskets, and i see how theirs no recalls on the vehicle but it seems theirs an issue with the head gasket and its a 2014 so im assuming this vehicle is a recall. i dont want anything serious to happen to this vehicle as this is my life and i need this car to goto my job and do the things i need to do.

    Source: NHTSA WEB SITE
  • 2014 CHEVROLET CRUZE
    - Warrenville, IL

    PVC issue on 2014 Cruze. You need to include all years and VINs for this issue. Mine has been in the shop for 4 years straight trying to find the engine issue. It is always a PVC and engine runs rough. I can provide years of receipts trying to fix issue.

    Source: NHTSA WEB SITE
  • 2014 CHEVROLET CRUZE
    - Muncie, IN

    The contact owns a 2014 Chevrolet Cruze. The contact stated that the "Service Air Bag" warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic determined that there was a defect with the air bag system. The dealer and the manufacturer were notified of the failure and confirmed that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 167,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 CHEVROLET CRUZE
    - Belleville, MI

    Front end of vehicle collided with a deer. As a result of the crash, the car caught fire destroying the entire front of the vehicle. I came across an article that somewhat describes the details of my incident. However I was told there was no correlation with the recall from GM below from 2011/2012. Fuel system, gasoline: Storage Tank assembly: Mounting Recall date 2012-06-21 Recall no. 12V289000 GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 CHEVROLET CRUZE VEHICLES MANUFACTURED FROM OCTOBER 2. 2009, THROUGH MAY 14, 2012. ATTACHMENT WELDS FOR THE FUEL TANK STRAP SECONDARY BRACKETS MAY HAVE BEEN OMITTED Hide details Recall consequence THE FUEL TANK COULD COME LOOSE IN A CRASH, POSSIBLY ALLOWING FUEL TO LEAK FROM THE TANK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. Recall action GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF THE VEHICLE IS MISSING WELDS, DEALERS WILL SECURE THE BRACKET ATTACHMENTS WITH FASTENERS. REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON, OR ABOUT, JULY 11, 2012. OWNERS MAY CONTACT THE CHEVROLET OWNER CENTER AT 1-866-694-6546

    Source: NHTSA WEB SITE
  • 2014 CHEVROLET CRUZE
    - Tracy, CA

    The contact owns a 2014 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact heard a knocking sound, and the vehicle was not accelerating as intended. The vehicle was taken to an independent mechanic and diagnosed with a failed catalytic converter. The contact was informed that the catalytic converter needed to be replaced. The manufacturer was made aware of the failure and advised the contact to report the failure to NHTSA Hotline. The failure mileage was approximately 119,534.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 CHEVROLET CRUZE
    - Milwaukee, WI

    I have had my 2014 Chevy Cruze for 2 years now and have kept up with regular maintenance. My vehicle rocks back and forth while on the brakes, there’s an constant issue with the traction control system, my automatic lights don’t work (I have to many turn on the light in order for the brake lights to turn on), the vehicle shakes side to side when braked, and so much more. When I take the vehicle to be looked at every mechanic and shop tells me there’s nothing wrong or they don’t know.

    Source: NHTSA WEB SITE
  • 2014 CHEVROLET CRUZE
    - Union City, IN

    I have had a coolant leak issue with my car, which I bought brand new, multiple times. My mechanic has had to replace the water pump and or fix coolant issues multiple times. It happens every year around the same time. I called Chevrolet a couple years ago begging them to research for a recall. If you look online, there are multiple forums, webpages, and discussions of the same issue with the same make and model. Costing consumers hundreds and thousands of dollars for repairs, repeat repairs. Please address this! Chevrolet offers no help!

    Source: NHTSA WEB SITE
  • 2014 CHEVROLET CRUZE
    - Placentia, CA

    The contact owns a 2014 Chevrolet Cruze. The contact stated that while the vehicle was parked, there was coolant leaking onto the ground. The vehicle was diagnosed by an independent mechanic however, the cause of the failure could not be determined. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 101,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 CHEVROLET CRUZE
    - Miami, FL

    The contact owns a 2014 Chevrolet Cruze. The contact stated while driving approximately 35 MPH, the vehicle unintendedly accelerated. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the catalytic converter and the up and down screen sensors needed to be replaced. The vehicle was repaired. Additionally, the vehicle had started to overheat. The contact stated that the temperature gauge was in the red zone. The contact stopped the vehicle and became aware that the coolant reservoir was almost empty. The contact added almost a gallon of coolant. The contact stated that the coolant leaked out onto the driveway. The contact had taken the vehicle to a dealer, and it was determined that the water pump needed to be replaced. The water pump was replaced. The contact had taken the vehicle to another dealer where it was diagnosed with a defective water pump and by appearance the pump had not been replaced. The vehicle had not been repaired. The contact researched online and related the failure to TSB Number: 14371B - Engine Coolant Leak from the Water Pump (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was 105,481.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE