2016 CHEVROLET CRUZE Complaints

View complaints related to 2016 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 240 complaints submitted for the 2016 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 CHEVROLET CRUZE
    - Oakdale , LA

    My car was brought to the dealership around December of 2021because every time I stop at a red light or stop sign the auto stop would cut the car completely off. The dealership said it was because the throttle body needed cleaning out. That is not the case because I can be driving and the car will cut off out of nowhere while driving. Also at times the car seems as if it doesn’t want to crank.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - Connersville , IN

    Vehicle is leaking coolant I've had it fixed and continue to have issues with it. When I go to add coolant it sounds like it is boiling in the motor and car is becoming very hot and smokes from the motor. Was driving through town heard a hissing noise and somehow coolant had sprayed all over the hood and windshield of my car.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - Tucson, AZ

    Issue has been reported by other owners, code PIP5558C Around 60k miles, clutch pedal started sticking to the floor and not returning unless manually lifted. By 118k miles issue had worsened to the point that car was no longer driveable. Clutch master cylinder was damaged/degraded, as well as clutch slave. Brake system lifespan was likely shortened, and I luckily didn't have a complete brake failure as has happened with others.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - Lorain, OH

    The car started smoking from under the hood and completely stopped and the mechanic I took the vehicle to told me that the engine is done and needs to be replaced at an estimated cost of $3,700.00. Luckily, this did not happen on the highway and I was able to get the car pulled into a retail space parking lot and get it towed to the mechanic. Wile driving, the low oil light flashed on for a moment a couple of times. Not long after that, the vehicle stalled. The mechanic changed the oil but the car was smoking with white smoke billowed out the exhaust. The vehicle has just under 114,000 miles and we have already put much money into this car to get the check engine light fixed.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - Bourbonnais, IL

    The engine and engine parts of my vehicle malfunctioned and caused excessive oil leakage. The vehicle is available for inspection upon request. The safety of my family is put at risk because: - The vehicle engine sputters while driving. - The engine leaks oil excessively, smokes, and lets off an oil burning odor. - The radio screen blanks out frequently. All of the issues combined worry me because I have had the vehicle serviced multiple times and the safety issues still exist. The vehicle was serviced by the manufacturer. The problems found were: engine concern for squeaking drive belt, front timing cover leaking oil, and camshaft cover leaking. The vehicle had special coverage warranties with the manufacturer for some of the parts that needed to be repaired. There were not any warning lamps, messages, or indicators for the engine issues. I encountered the engine smoking, the vehicle sputtering, a strong odor of oil burning, and excessive oil leakage spots in my driveway. These issues made me take the vehicle in. The engine light did not light up for the issues. No indicator light(s) were on when the vehicle was taken in to be serviced. The vehicle was serviced and the faulty parts were replaced. However, the same issues are present and have not subsided after being serviced, replaced, and or repaired. I worry that the engine issues for my vehicle can not be corrected and that select engine parts should be recalled.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - Chandler, AZ

    There was a recall on leaking antifreeze for previous Chevy Cruze years but that is also happening with my 2016 Cruze in the same way. My car would not warm up in the cold and would not clear the sight of my windshield over the ice, I waited about an hour for the sun due to lack of heat. While on my way my car then overheated while on the highway which created an even bigger safety issue. The problem has been recalled before on different Cruze year types, my mom had a 2013 Cruze with the same issue I am experiencing. It has not been inspected yet by those listed but when I add more coolant it is empty within an hour of just sitting there. The only light is when it was overheating, but I’ve been having to refill my antifreeze repeatedly and unsure as to why until I discovered the previous recall information and it sounded like my exact issue.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - Spencer, IN

    Cracked Thermostat Housing Unit. No sensors went off, and smoke started pouring out from under the hood obscuring vision. Vehicle is already under repair so not available for inspection. The Thermostat Housing Units, after first repair taking the one that came with the vehicle, have also all cracked, and has had to be replaced multiple times.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - milford, MI

    Both side airbags deployed without crash or damage to the vehicle. Passenger and driver seatbelts locked. Front airbags did not deploy.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - Thomas , WV

    1st of all the motor was running g great! Then all of a sudden it started running rough and shaking. Was driving on the highway at 65 mph.no warni g lights or anything. Then a warning light came on for the brakes and it was hard to stop. The vacuum pump went out for the brakes and almost ended up in the ditch. Well put a vacuum pump on it and that fixed that problem but it was missing like crazy. Had it checked out and here the #1cylinder piston broke apart. Now it needs a motor. Almost cost me my life on that one.Motor is not cheap and don't know if it is worth it. I have been reading alot on them and people are having to change motors at 8,000 miles and sometimes twice in the same car before 18,000 miles. Don't you think there is something wrong with that?

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET CRUZE
    - Franklinville , NJ

    PCM failure Almost had numerous accidents. The problem has not been reproduced or confirmed by a dealer or service center. It has been reproduced by other people after explaining the issue. Also has been reproduced on another Gm product around the same year. Vehicle has been inspected by an independent shop, the only thing that was found was excessive brake wear in rear. Problem appeared when I first started driving the car. It is definitely a software issue. Software should be polling the wheel speed sensor while in engine off. There were no idiot lights. Recently, on a private road that had an inclination, I reproduce the problem. The vehicle obtained at least two miles an hour rolling backwards for about a minute. The speedometer did not register any speed. I did not want to test this any longer for fear of engine starting back up and damaging the transmission. Approaching a stop softly applying the brakes with an incline, whether at a controlled intersection or in traffic, when the auto engine shutdown activates, the vehicle rolls backwards.

    Source: NHTSA WEB SITE