2012 CHEVROLET CRUZE Complaints
View complaints related to 2012 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 840 complaints submitted for the 2012 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 CHEVROLET CRUZE- OREN , UT
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZ. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL FLICKERED AS THE STABILITY CONTROL SERVICE SOON WARNING MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 34,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET CRUZE- COLUMBUS, MS
THE RADIO AND DASH BOARD LIGHTS (SERVICE STABILITRAK) HAVE BEEN FLASHING ON AND OFF THEN THIS EVENING WHILE DRIVING ON A STRAIGHT ROAD, THE "SERVICE POWER STEERING" LIGHT FLASHED ON AND MY STEERING WHEEL LOCKED UP. THAT CONTINUED FOR APPROX. 2 MINUTES THEN STARTED WORKING CORRECTLY. WHEN I GOT HOME AND PULLED INTO MY PARKING SPOT AND TURNED MY CAR OFF EVERYTHING TURNED OFF, INCLUDING MY INTERIOR LIGHTS AND I COULDN'T REMOVE MY KEY FROM THE IGNITION. I LET IT SIT FOR APPROX. 5 MINUTES THEN TRIED TO START THE CAR AND IT DID TURN ON SO I TURNED IT OFF AGAIN AND I WAS ABLE TO REMOVE THE KEY. THE DEALERSHIP I BOUGHT THE CAR FROM TWO MONTHS AGO (USED, WITH 38K MILES) TOLD ME THAT THIS IS NOT COVERED UNDER THE POWER TRAIN WARRANTY BUT WOULD HAVE BEEN COVERED UNDER THE BUMPER-TO-BUMPER WARRANTY (EXPIRED BEFORE I BOUGHT THE CAR). NOW, I'M RESPONSIBLE FOR PAYING FOR A SERIOUS DEFECT THAT COULD POTENTIALLY RESULT IN A SERIOUS OR FATAL INCIDENT. CHEVROLET/GENERAL MOTORS -- PLEASE FIX THIS WITHOUT CAUSING CONSUMERS ANY FURTHER MONETARY, PHYSICAL, OR EMOTIONAL ISSUES. *TR!....UPDATED 07/31/14 *BF
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- QUAKERTOWN, PA
STEERING BINDS/STICKS AT SPEEDS ABOVE 45 MPH WHEN DRIVING ON A STRAIGHT ROAD. ADDITION EFFORT IS REQUIRED TO ADJUST STEERING WHEN THIS OCCURS. THIS COULD LEAD TO AN ACCIDENT SINCE ADDITIONAL EFFORT IS REQUIRED TO CHANGE STEERING DIRECTION AND COULD RESULT IN OVER CORRECTION. DEALER REPLACED STEERING GEAR ASSEMBLY BUT THE PROBLEM RETURNED AFTER ABOUT 5,000 MILES. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- OTSEGO, MI
I AM HAVING PROBLEMS WITH THE ELECTRICAL INSIDE MY CAR CUTTING IN AND OUT, ALL ELECTRICAL TURNS OFF. SERVICE CHECKS COME ACROSS DASHBOARD FOR POWER STEERING, STABILITY CHECK CONTROL, AND TRACTION CONTROL. THE POWER STEERING HAS STOPPED WORKING AT TIMES AS WELL. I AM NOT SURE BUT IF YOU ARE TURNING IT APPEARS THAT THE TURN SIGNALS STOP WORKING FROM INSIDE THE VEHICLE. HEADLIGHTS ARE DIMMER THAN NORMAL WHEN IT CUTS IN AND OUT, IT FLICKERS WITH THE SHORTAGES. I HAVE TAKEN IT TO THE DEALERSHIP THREE TIMES NOW. THE FIRST TIME THEY TIGHTENED A GROUND WIRE, THE SECOND TIME THEY COULDN'T FIND A PROBLEM, THIRD TIME THEY REPLACED THE ENGINE CONTROL MODULE, AND NOW I'M TAKING IT BACK A FOURTH TIME TO HAVE THE BODY CONTROL MODULE REPLACED. THIS PROBLEM CONTINUES TO GET WORSE. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- SALISBURY, NC
I BOUGHT A 2012 CHEVY CRUZE RECEIVED RECALL LETTER FIRST OF 10/13 WAS STATED IN LETTER NO PARTS WERE AVAILABLE BUT WHEN THEY WERE I WOULD GET IT FIXED FREE. I APPROACHED INTERSECTION MY BRAKE WENT TO FLOOR WAS T BONED AND TOTAL LOSS OF MY CAR THIS CAR HAS 6 AIRBAGS NONE OF THEM DEPLOYED ..NOT GETTING ANYWHERE WITH GM. *TR
Source: NHTSA WEB SITE -
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2012 CHEVROLET CRUZE- MANSFIELD, TX
I WAS DRIVING MY VEHICLE PULLING UP TO A STOPLIGHT AND AS I WAS STOPPING MY RADIO TURNED OFF AND A WARNING CAME UP ON MY DISPLAY SAYING TO SERVICE POWER STEERING I COULD FEEL MY POWER STEERING GO OUT AT THIS TIME. THIS HAS HAPPENED SEVERAL TIMES AS WELL AS WARNINGS SAYING TO SERVICE TRACTION CONTROL. I TOOK MY VEHICLE TO THE DEALER FOR REPAIR. BEFORE I DID THIS I RESEARCHED ONLINE MY ISSUE AND FOUND THAT THE MOST LIKELY PROBLEM WAS THE NEGATIVE BATTERY CABLE. I TOLD THE REPAIR DEPARTMENT ABOUT MY RESEARCH AND THAT WAS WHAT WAS WRONG WITH THE VEHICLE. MY CONCERN IS THAT IF THE POWER STEERING HAD GONE OUT WHILE I WAS TURNING THIS COULD HAVE CAUSED AND ACCIDENT. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- TACOMA , WA
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE CLUTCH FAILED AND THE TRANSMISSION SLIPPED GEARS. THE CONTACT ALSO MENTIONED THAT STEERING THE VEHICLE BECAME DIFFICULT AND A BURNING ODOR WAS SMELLED. IN ADDITION, THE FAILURE OCCURRED THREE TIMES AND THERE WAS A TRANSMISSION FLUID LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHO INFORMED THE CONTACT THAT THE FLY WHEEL, CLUTCH, AND BEARINGS WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET CRUZE- CHATSWORTH, CA
THE RADIO ELECTRICAL PANEL WOULD TURN ON & OFF INTERMITTENTLY, THEN THE DRIVERS GAUGE PANEL WOULD FLICKER. AFTER THE GAUGE PANEL FLICKERED, THE POWER STEERING WARNING LIGHT CAME ON AND THE POWER STEERING SHUT OFF. THEN THE TRACTION CONTROL WARNING LIGHT CAME ON AND THE TRACTION CONTROL STOPPED WORKING. THEN I WENT TO ROLL UP THE WINDOWS AND THE WHOLE DASH PANEL FLICKERED, THEN THE WINDOWS WOULD NOT ROLL UP. THERE APPEARS TO BE A SERIOUS ELECTRICAL PROBLEM IN THE VEHICLE SOMEWHERE. IT ACTS AS THOUGH THERE IS A SHORT IN THE WIRING HARNESS SOMEWHERE. I AM TAKING IT TO THE CHEVROLET DEALER FOR DIAGNOSTICS. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- BALTIMORE, MD
DRIVER WAS TRAVELING APPROX. 15-20 MPH WHEN TRAFFIC STOPPED IN FRONT OF HER. DRIVER WAS AT A SAFE DISTANCE BEHIND THE VEHICLE IN FRONT OF HER. HOWEVER, AFTER APPLYING THE BRAKES THE CAR DID NOT STOP AND HIT THE VEHICLE IN FRONT OF HER. THE DRIVER COULD NOT FIGURE OUT WHY THE CRASH HAPPENED AS SHE APPLIED THE BRAKES AND THE CAR FELT LIKE IT WOULDN'T STOP. NOT ONLY DID THE VEHICLE NOT STOP BUT IT ALSO HAD EXTENSIVE FRONT END DAMAGE WITHOUT ANY AIRBAG DEPLOYMENT. BOTH ISSUES ARE VERY CONCERNING TO THE DRIVER. THE VEHICLE HAS SINCE BEEN REPAIRED BUT STILL FEELS LIKE THE BRAKES ARE NOT FUNCTIONING LIKE THEY SHOULD. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- LELAND, NC
UPON BACKING DOWN DRIVEWAY, IT WAS EVIDENT THAT BRAKE BOOSTER PUMP PRESSURE WAS LOST. IT TOOK AN EXTRAORDINARY AMOUNT OF PHYSICAL EFFORT TO PUSH THE BRAKE PEDAL ADEQUATELY ENOUGH TO GET VEHICLE TO STOP. UPON SWITCHING FROM REVERSE TO DRIVE, PEDAL PRESSURE IMMEDIATELY RETURNED TO NORMAL. WE HAVE NOT BEEN NOTIFIED THAT OUR 2012 CHEVROLET CRUZE ECO IS INCLUDED IN RECENT BRAKE RECALL. *TR
Source: NHTSA WEB SITE