2012 CHEVROLET CRUZE Complaints

HEAT RADIATES FROM LEFT SIDE OF CENTER CONSOLE INTO DRIVERS SIDE PASSENGER COMPARTMENT ONTO DRIVERS RIGHT LEG. VEHICLE WAS UNDER WARRANTY AND TAKEN TO DEALERSHIP FOR WARRANTY REPAIRS. GM DECLINED TO FIX PROBLEM AND OFFERED NO WRITTEN REASON. THIS VEHICLE WAS SUBJECTED TO A EARLIER RECALL INVOLVING PART OF THE ENGINE HEAT SHIELD BEING REMOVED. THE RECALL OCCURRED WHEN THE VEHICLE HAD ABOUT 500 MILES ON IT. I AM CLAIMING WARRANTY FRAUD ON THE PART OF GM. I AM CONSIDERING LITIGATION UNDER THE MAGNUSON - MOSS WARRANTY ACT. *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE ROLLED AWAY IN REVERSE AS THE CONTACT WAS EXITING THE VEHICLE AND CLOSING THE DOOR. THE VEHICLE THEN CRASHED INTO A TRUCK. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

THE TRUNK RELEASE SWITCH THAT IS LOCATED ON THE TRUNK OF THE VEHICLE DOES NOT WORK. THE ONLY WAY TO OPEN THE TRUNK IS BY USING THE KEYLESS ENTRY REMOTE. THOUGH THIS DOES NOT POSE A DIRECT THREAT TO SAFETY IT IS EXTREMELY INCONVENIENT DUE TO THE NEED FOR THE KEY JUST TO OPEN AN UNLOCKED VEHICLES TRUNK. I PURCHASED THE VEHICLE ONLY BEING ONE YEAR OLD WITH 50,000 MILES (SO THE WARRANTY IS OUT) AND THE DEALERSHIP SAYS THAT THEY CAN'T DO ANYTHING UNLESS I PAY FULL PRICE. *TR

I WHEN TO THE DEALER TO GET A NEW OIL DRAIN PLUG I GIVE THEN MY VIN AND THEY TELL ME MY OIL BRAIN PLUG PART NUMBERS WAS 55568037 WHEN I INSTALL THE OIL PLUG BACK I DAMAGE MY OIL PAN BECAUSE THE IS THE WRONG PART MY CAR HAS THE OIL PLUG PART NUMBER 96041864 BUT WHEN THEY CHECK ON THE COMPUTER IT SHOWS A DIFFERENT PART NUMBER NOW I MY TO REPLACE MY OIL PAN. *TR

I OWN A 2012 CHEVROLET CRUZE LTZ. I HAVE OWNED THE VEHICLE SINCE IT WAS NEW IN MARCH 2012. RECENTLY, THE FOLLOWING PROBLEM HAS STARTED TO OCCUR WITH SOME FREQUENCY. WHILE BACKUP UP AT APPROXIMATELY 5 MPH, WHEN THE BRAKES ARE APPLIED, THE VEHICLE CONTINUES TO ROLL. AFTER PUSHING THE PEDAL SEVERAL TIMES, THE VEHICLE STOPPED. THIS HAS HAPPENED AT LEAST A DOZEN TIMES OVER THE PAST SIX WEEKS. THE BRAKES FUNCTION FINE WHEN DRIVING FORWARD. THIS PROBLEM USUALLY OCCURS WHEN THE VEHICLE HAS BEEN PARKED IN A PARKING SPACE FOR AT LEAST SEVERAL MINUTES, OR EVEN LONGER SUCH AS OVERNIGHT. TODAY, I BROUGHT THE VEHICLE BACK TO THE DEALER. I WAS UNABLE TO REPEAT THE BRAKING PROBLEM. THE SERVICE PERSON SAID THEY WOULD RESEARCH ANY RECENT BULLETINS AND CALL ME BACK. *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE CONTACT WAS NOT AWARE OF THE REPAIR NECESSARY TO REMEDY THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. THE VIN WAS NOT AVAILABLE. *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE NAVIGATIONAL SYSTEM PROVIDED FAILED AND WOULD PROVIDE ERRONEOUS DIRECTIONS. IN ADDITION, THE CONTACT WAS CONCERNED ABOUT THE PUSH-TO-START BUTTON FEATURE BECAUSE THE VEHICLE COULD BE STARTED WITHIN FIVE MINUTES OF BEING PARKED WITHOUT THE KEY BEING USED. IN ADDITION, THE CONTACT STATED THAT THE PUSH-TO-START FEATURE COULD NOT RECOGNIZE THE KEY WHILE IT WAS IN THE TRUNK OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURES. THE DEALER ADVISED THE CONTACT THAT THE NAVIGATIONAL SYSTEM CHIP NEEDED TO BE UPDATED. THE MANUFACTURER WAS ALSO CONTACTED AND ADVISED THAT THE PUSH-TO-START FEATURE WAS OPERATING AS DESIGNED AND THAT THE VEHICLE COULD NOT READ THE KEY WHILE IT WAS IN THE TRUNK BECAUSE THE VEHICLE WAS NOT EQUIPPED WITH THE ONSTAR SYSTEM THAT WAS ABLE TO PERFORM THAT FUNCTION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 10,500.

I BOUGHT A 2012 CHEVY CRUZE ECO THAT HAS 4 GOODYEAR ASSURANCE FUEL MAX TIRES ON JULY 12, 2013. I WAS DRIVING BACK HOME FROM MY PARENTS HOUSE APPROXIMATLEY 30 MILES AWAY. I GOT ABOUT 4 MILES OUT OF TOWN AND MY LOW TIRE PRESSURE LIGHT CAME ON. I CHECKED THE TIRE PRESSURE SCREEN ON THE DASH AND I WAS SLOWLY LOSING TIRE PRESSURE. I MADE IT BACK HOME WITH 6 PSI OF AIR IN MY TIRE. (IT IS SUPPOSED TO HAVE 35 PSI.) I GOT HOME AND LOOKED AT THE TIRE AND IT HAS ABOUT A 3/4" CRACK ON THE OUTSIDE WALL OF THE TIRE. I PUT AIR BACK IN IT AND IT DEFLATED AGAIN PRETTY QUICK. *TR

DRIVING BACK HOME CAR STARTED TO JERK AND ALL LIGHTS ON DASH BEGAN TO FLICKER. PULLED OVER AND WITHIN A MINUTE CAR STARTED TO SMOKE FROM UNDER THE HOOD THEN BEHIND DASH. STATE TROOPER PULLED BEHIND ME AND ASSISTED SEE WHAT WAS THE TROUBLE. LIFTED UP THE HOOD AND SAW ENGINE WAS ON FIRE AT THE REAR OF ENGINE. TROOPER BEGAN TO HELP REMOVE PERSONAL ITEMS BUT CAR WAS IN FLAMES VERY QUICKLY FROM AROUND REAR OF ENGINE. CONTACTED THE CHEVY DEALER IN VIRGINIA BEACH FROM WHICH THE CRUZE WAS PURCHASE. NEVER GOT A RETURN CALL. CONTACTED THEIR FINANCE MANAGER ONCE A WEEK. NO REPLY. CONTACTED MAIN MANAGER LEFT MESSAGE. AGAIN NO REPLY. THE ONLY CALL I GOT FROM CHEVY WAS THEIR GM FINANCIAL WHERE THE LOAN IS.. THEY WANTED THE PAYOFF QUICK AND VERY LITTLE ASSISTANCE IN HELPING TO GET INFO ON WHAT TO DO NEXT.. WOULD HAVE LEFT IT ALONE BUT SON IS IN NAVY AND NEEDS A CAR. THE ONLY HELP WE GOT WAS FROM THE TROOPERS THAT REFER US TO THIS SITE. ALSO SAW THAT THE CRUSE IS HAVING PROBLEMS WITH ENGINE FIRES AND DASH FIRES. WANT SOMETHING DONE BEFORE SOMEONE GETS HURT FROM THIS. MY SON RECOGNIZED A PROBLEM AND PULLED OVER. SOMEONE ELSE MIGHT NOT BE SO LUCKY.

WHILE DRIVING ON ORTEGA HIGHWAY WHICH IS A TWO LANE HIGHWAY AND IS A CONNECTOR ROAD FROM INLAND EMPIRE TO ORANGE COUNTY WITH NARROW LANES RUNNING THRU CLEVELAND NATIONAL FOREST, I WAS DRIVING WITH THE FLOW OF TRAFFIC AND THE CAR SUDDENLY SHUT OFF, STEERING WHEEL LOCKED, VARIOUS COMPUTER PANEL LIGHTS STARTED FLASHING AND THE CAR BECAME UNCONTROLLABLE TO THE POINT WHERE IT ALMOST WENT OVER CLIFF. THIS WAS THE MOST HORRIFIC EXPERIENCE AND LUCKY TO BE ALIVE. I HAVE CONTACTED GM DIRECTLY AND WILL CONTACT THE MEDIA IN THE EVENT I RECEIVE NO RESOLUTION. THE CAR IS A SAFETY HAZARD AT THIS POINT AND NOT DRIVABLE. SADLY I JUST PURCHASED THE CAR IN MARCH OF THIS YEAR. I REFUSE TO BE STUCK WITH THIS CAR THAT I COMPLETELY LOST TRUST TO DRIVE WITH MYSELF LET ALONE WITH MY CHILDREN. *TR