2012 CHEVROLET CRUZE Complaints

THIS CAR WOULD SUDDENLY AND WITHOUT WARNING SURGE/LUNGE FORWARD CREATING A SAFETY HAZARD TO ALL INCLUDING OTHER DRIVERS. I HAVE HAD IT BACK TO THE DEALER TWICE AND THEY HAVE CONFIRMED AND DUPLICATED MY OBSERVATIONS AND CONCERNS HOWEVER,AT FIRST THEY THOUGHT IT WAS ELECTRONIC AND THEN DECIDED TO REBUILD THE TRANSMISSION AFTER THEY FOUND METAL FRAGMENTS WITHIN THIS SEALED COMPONENT. THIS IS A BRAND NEW CAR SO WHY WOULD THEY NOT REPLACE THE CAR,GIVE BACK MY MONEY OR AT THE VERY LEAST REPLACE THE TRANSMISSION RATHER THAN REPAIR IT? THE CAR HAS NOW BEEN IN THE SHOP FOR 18 OF THE 40 SOMETHING DAYS THAT I HAVE OWNED IT AND ITS STILL THERE TODAY. I AM NOT CONVINCED THAT THE TRANSMISSION IS THE REAL PROBLEM AND I'M SKEPTICAL THAT GM TRULY KNOWS WHAT THE ISSUE IS. I WOULD BE INTERESTED TO KNOW IF OTHER CRUZE OWNERS ARE ALSO EXPERIENCING THIS SAFETY ISSUE? I AM ALSO DISAPPOINTED THAT GM DOESN'T SIMPLY RETURN THE FEW DOLLARS I HAVE INVESTED AND LET THIS CAR FLY OFF INTO THE SUNSET. I HAVE BEEN A CONSISTANT GM BUYER FOR MANY MANY YEARS AND THIS PARTICULAR SITUATION HAS LEFT A BAD TASTE IN MY MOUTH TO SAY THE LEAST. *TR

THE CAR SUDDENLY DEVELOPED A STEERING PROBLEM. WHILE DRIVING STRAIGHT IT WILL START TO WANDER, WHEN I GO TO MAKE A SMALL CORRECTION TO REMAIN GOING STRAIGHT THE STEERING IS NOT IMMEDIATELY RESPONSIVE. THE STEERING WHEEL SKIPS BEFORE IT STARTS TO MAKE THE CORRECTION WHICH THEN MAKE THE CAR SLIGHTLY JERK TO ONE DIRECTION OR THE OTHER. IT IS LIKE THE STEERING DOES NOT RESPOND AT FIRST, THIS IS ONLY WHILE I AM DRIVING STRAIGHT. IT SEEMS MORE NOTICEABLE BETWEEN 40-60 MPH. I TOOK IT TO THE DEALER WHO SAID THEY COULD NOT FIND ANY THING AND IT IS NORMAL. THIS IS NOT NORMAL IT NEVER DID IT UNTIL A MONTH AGO. *TR

UP TO THIS POINT HIGH PRAISE FOR THE CRUZE IN GENERAL BUT I RECENTLY NOTICED MY 2012 CHEVY CRUZE ECO HAS BEGUN TO HAVE STEERING ISSUES. THIS BEGAN AT AROUND 16000 MILES AND BEGAN SOMETIME AFTER THE OIL PAN RECALL WORK WAS DONE AT THE DEALER . (BUT APPROXIMATELY 6000 MILES AFTER THAT SO I CAN'T DEFINITELY ATTRIBUTE IT TO THAT). TIRE ROTATION WAS RECENTLY PERFORMED AT THE DEALER AS WELL. THE CAR HAS A SLIGHT PULL IN ONE DIRECTION AND WHEN THE STEERING IS CORRECTED THERE IS A PERCEPTIBLE "JERK" TO THE OTHER DIRECTION. SIMILAR TO A STEERING WHEEL POSITION SENSOR SYMPTOM I HAD ON AN OLDER VEHICLE. FEELS LIKE THE POWER STEERING "SKIPS" OR HAS A DEAD SPOT. L LOOKED THIS UP BEFORE TAKING IT TO THE DEALER AND SAW MANY OTHERS HAD A SIMILAR ISSUE SO I THOUGHT I'D FILE A COMMENT. *TR

WHILE DRIVING ON THE INTERSTATE THE STEERING STICKS. THIS IS A SAFETY PROBLEM SINCE YOU HAVE TO OVERCORRECT WHEN IT RELEASES. THIS HAPPENS AROUND 60-70 MPH. THE CAR ONLY HAS 4000 MILES. *TR

I NOTICED RECENTLY THE CAR HAS STEERING ISSUES THAT WERE NOT THERE BEFORE. BASICALLY THE CAR STARTS TO DRIFT, IT WILL START TO PULL IN ONE DIRECTION AND WHEN I CORRECT IT ITS LIKE IT JERKS TO THE OTHER DIRECTION. IT'S NOT A VIOLENT JERK BUT VERY NOTICEABLE. ALMOST FEELS LIKE IT STICKS IN A CERTAIN SPOT. THAT'S REALLY THE BEST I CAN EXPLAIN IT BUT IT WAS NOTICEABLE RIGHT AWAY. I HAVE AN APPOINTMENT TODAY TO GET IT LOOKED AT. I HOPE THEY CAN FIGURE IT OUT. I LOVE THE CAR BUT IT FEELS UNSAFE RIGHT NOW. *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE EQUIPPED WITH FIRESTONE TIRES, SIZE: P215/60R16, LINE: FR710. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED BUBBLES ON THE SIDEWALL OF ALL FOUR TIRES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE CONTACT NEEDED TO REPLACE BOTH FRONT TIRES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE OF THE VEHICLE AND THE TIRE WAS 7,000. THE VIN WAS NOT AVAILABLE.

VEHICLE VENTS ANTIFREEZE VAPORS AND FUEL VAPORS INTO DRIVER/PASSENGER COMPARTMENT. ODORS CAN BECOME NOXIOUS. *TR

THE VEHICLES LIGHTS STARTED FLASHING (RADIO, WARNING LIGHTS ON DASH) AND THEN THE TURN SIGNAL WOULD NOT WORK. DEALER FOUND NO PROBLEMS. SIMILAR PROBLEMS HAPPENED OVER NEXT MONTH AND THEN CAR WOULD NOT START/RESPOND TO REMOTE. BROUGHT CAR TO DEALER WHILE LIGHTS BLINKING AND SERVICE DEPARTMENT SAW PROBLEM. CAR WOULD NOT START WHILE AT THE LOT AND SERVICE DEPARTMENT PUSHED IT INTO GARAGE. CHECKED VEHICLE FOR WEEK AND FOUND NO PROBLEM AND THEN IT HAPPENED AGAIN. KEPT CAR AGAIN. AFTER CAR RETURNED, CAR WOULD NOT RESPOND WHEN SHUT OFF AND ATTEMPTED TO GET OUT OF CAR (LOCKED IN). THE CAR WAS IN PARK AND TURNED OFF AND THE OCCUPANT COULD NOT GET OUT OF THE CAR. RESTARTED CAR AND THEN LOCKS WORKED. DEALER FOUND NO PROBLEMS. SINCE THEN HAD AN INCIDENT WHEN CAR WAS PARKED AND TURNED OFF AND IT TOOK TWO TRIES FOR OCCUPANT TO GET OUT OF CAR. CONCERNED ABOUT SAFETY IF OCCUPANT IS LOCKED INSIDE CAR. *TR

I TOOK MY 2012 CHEVY CRUZE ECO IN FOR OIL CHANGE TIRE ROTATION, AND OIL SPILL RECALL, THE RECALL REQUIRES CUTTING AWAY PART OF THE SHIELD UNDERNEATH THE MOTOR. I NOTICED IMMEDIATELY THE CAR HAS STEERING ISSUES THAT WERE NOT THERE BEFORE THE RECALL WORK WAS DONE. THE BEST I CAN DESCRIBE IT IS DRIFTING, IT WILL START TO PULL IN ONE DIRECTION AND WHEN I CORRECT IT ITS LIKE IT JERKS TO THE OTHER DIRECTION. IT'S NOT A VIOLENT JERK BUT VERY NOTICEABLE. ALMOST FEELS LIKE IT STICKS IN A CERTAIN SPOT. THAT'S REALLY THE BEST I CAN EXPLAIN IT BUT IT WAS NOTICEABLE RIGHT AWAY. I'VE MANAGED TO GET ROUGHLY 10,000 MILES PER OIL CHANGE, AVG. MPG 37,AND COMMUTE 60 MILES ONE WAY, MOSTLY FREEWAY FOR WORK. CARS BEEN GREAT OTHERWISE, I THINK WITH THE CUTTING AWAY OF PART OF THE SHIELD IT MESSED WITH THE ARROW DYNAMICS SOMEHOW. I HAD A CHEVY DEALERSHIP MECHANIC DRIVE IT WITH ME IN THE CAR AND HE DEFINITELY COULD FEEL IT ALSO. WITH MY OWN RESEARCH I WAS ABLE TO FIND THAT OTHER PEOPLE ARE EXPERIENCING THE SAME THING. I THINK THIS IS SOMETHING THAT'S GONNA HAVE TO TAKE ENOUGH COMPLAINTS FROM PEOPLE IN ORDER TO GET CHEVY TO LOOK AT IT AND MAKE SOME TYPE OF RECALL SHIELD OR SOME OTHER FIX. IF ANYONE IS EXPERIENCING THIS PLEASE MAKE SOME FORM OF COMPLAINT TO HOPEFULLY MAKE SOMETHING HAPPEN. *TR

MY NEW 2012 CHEVY CRUZE ECO WAS PURCHASED ON 05/15/2012 AND HAS APPROXIMATELY 8000 MILES AND THE MANUAL TRANSMISSION CLUTCH IS ALREADY INOPERATIVE. THE BILLY NAVARRE CHEVROLET DEALERSHIP WILL NOT REPAIR THE VEHICLE UNDER WARRANTY STATING THAT A GM FIELD SERVICE REP HAS INSPECTED THE CAR AND HAS DETERMINED THAT THE CLUTCH FAILURE WAS DUE TO OPERATOR ABUSE/MISUSE. IN ADDITION, THE DEALERSHIP STATES THAT THE CLUTCH IS NOT COVERED UNDER THE FACTORY WARRANTY AND SUBJECT TO FAIR WEAR AND TEAR ALTHOUGH I PURCHASED THE GM EXTENDED WARRANTY AS WELL. IS IT NORMAL FOR A CLUTCH TO FAIL AT 8000 MILES? CERTAINLY NOT! THE CAR HAS NEVER BEEN ABUSED AND HAS BEEN OPERATED WITHIN NORMAL OPERATING LIMITS BUT RESULTING IN THE CLUTCH DISC BEING FUSED TO THE FLYWHEEL - AS REPORTED BY THE SERVICE DEPARTMENT TO ME. THE SPECULATION IS THAT THE OPERATOR, MY DAUGHTER, 'RIDES' THE CLUTCH AND HAS CAUSED THE CLUTCH TO WEAR OUT PREMATURELY AND FUSING THE CLUTCH TO THE FLYWHEEL. MY DAUGHTER HAS NEVER 'RIDDEN' THE CLUTCH NOR ABUSED THE VEHICLE AS SPECULATED BUT HAS DRIVEN THE CAR IN A SAFE AND PROPER MANNER USING NORMAL OPERATING PROCEDURES IAW THE OPERATOR'S MANUAL. A BURNING SMELL WAS REPORTED BY MY DAUGHTER TO ME AND WITHIN A FEW DAYS (10/06/12) THE CAR WOULD NOT GO INTO GEAR AND AFTER SEVERAL ATTEMPTS WOULD NOT SHIFT AT ALL. MY DAUGHTER IS THE ONLY OPERATOR OF THE VEHICLE. THE CAR WAS TOWED TO THE DEALERSHIP AND WITHIN A WEEK THE SERVICE DEPARTMENT REPORTED TO ME THAT THE TRANSMISSION NEEDED TO BE REPLACED BUT WOULD NOT BE COVERED UNDER WARRANTY. MY ONLY REQUEST HAS BEEN AND REMAINS THAT THE CAR BE REPAIRED OR REPLACED UNDER WARRANTY AT NO COST TO ME AS THE PROBLEM IS A DEFECT INDUCED PROBLEM AND NOT DUE TO OPERATOR ABUSE OR MISUSE. *TR