2012 CHEVROLET CRUZE Complaints
View complaints related to 2012 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 840 complaints submitted for the 2012 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 CHEVROLET CRUZE- ASHEVILLE, NC
WHEN PUTTING CAR INTO REVERSE ON LEVEL GROUND TO BACK UP, BRAKES DO NOT WORK PROPERLY AND HARDLY STOPS CAR, VERY UNNERVING. DEALER COULD NOT FIND THE PROBLEM, HAPPENS RANDOMLY. HAVE HAD THIS OCCUR SEVERAL TIMES NOW. HAVE 18K MILES. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- GREENVILLE, KY
THE RECALL FIX FOR THE CHEVROLET CRUZE WAS PERFORMED ON MY CAR. THE FIX WAS TO CUT THE ENGINE, OR UNDER THE ENGINE AREA, SKID PLATE EXPOSING THIS AREA. I BELIEVE THIS TO BE A SAFETY ISSUE THAT COULD RESULT IN FURTHER DAMAGE TO THE CAR, ENGINE, EXHAUST, OIL PAN AND OTHER COMPONENTS THAT ARE NOW EXPOSED. THE IS A SAFETY CONCERN BECAUSE DURING THE ACT OF DRIVING THIS VEHICLE, IT MAY BE EXPOSED TO ROAD CONDITIONS, FOREIGN OBJECTS, OR OTHER MISCELLANEOUS ENVIRONMENTAL FACTORS THAT WILL AFFECT THE PERFORMANCE AND OVERALL SAFE HANDLING OF THIS VEHICLE. *JS
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- GOLDEN VALLEY, MN
HAVE COOLANT ODOR INSIDE VEHICLE. DEALER TESTED 3 TIMES, BUT CLAIMS THEY CAN'T DUPLICATE THE PROBLEM. SMELL IS VERY BAD IN COLDER MONTHS. WINDOW FOGS. HAVE TO DRIVE WITH WINDOWS OPEN SOMEWHAT IN WINTER CONDITIONS. CHEVY NOW HAS A BULLETIN. BEEN TRYING TO WORK THROUGH GM REGIONAL - THEY ARE IGNORING ME. MANY OTHER CRUZE OWNERS HAVE SAME COMPLAINT/PROBLEM. *JS
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- HOLBROOK, NY
LOSS OF BRAKING WHEN BACKING UP FROM A PARKING SPACE. THIS HAS OCCURED TWICE 6/25/2012 AND 7/2/2012. *JS
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- TACOMA, WA
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SEAL THAT HELD THE DRIVE AXLE IN THE TRANSMISSION WAS FAULTY, CAUSING TRANSMISSION FLUID TO LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY WOULD HAVE TO REPLACE THE SEAL THAT HELD THE DRIVE AXLE BUT THEY DID NOT HAVE THE PARTS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 342.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 CHEVROLET CRUZE- WINCHESTER, VA
I TOOK MY VEHICLE IN COMPLAINING OF A STRANGE NOISE, ALMOST LIKE A "POP" WHEN BRAKING. WHEN THE DEALERSHIP LOOKED AT IT THEY TOLD ME IT WAS THE STRUTS. THEY STATED THEY WERE WAITING ON A RECALL FROM CHEVROLET AND THAT I SHOULD JUST CONTINUE TO KEEP CALLING AND CHECKING ON IT. I CALLED THEM EACH MONTH SINCE. EACH TIME THEY ASSURED ME IT WOULD NOT AFFECT MY VEHICLE AT ALL AND THAT IT WOULD BE FINE. OBVIOUSLY, A STRUT IS A PART OF THE CAR, IT MUST BE NEEDED TO FUNCTION OR IT WOULD NOT BE ON THERE. I HAVE NO IDEA HOW THIS IS AFFECTING MY VEHICLE INCLUDING MY TIRE WEAR, BRAKES, AND OVERALL STRUCTURE OF THE VEHICLE. THERE HAS STILL BEEN NO RECALL ISSUED AND THE PROBLEM STILL EXISTS. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- GRAND RAPIDS, MI
I WAS DRIVING HOME AND OUT OF NOWHERE MY 2012 CHEVY CRUZE DINGS AND SAYS "ENGINE OVERHEATING A/C TURNED OFF," I WAS VERY SURPRISED BUT KEPT DRIVING AND LITERALLY ONE MINUTE LATER THE CAR DINGS AGAIN. THERE IS A DIFFERENT MESSAGE THAT SAYS "IDLE ENGINE OVERHEATING," AT THIS POINT I AM VERY WORRIED AND I PULL OVER AND CALL THE CHEVY DEALERSHIP THAT I BOUGHT THE CAR FROM AND EXPLAIN WHAT HAS OCCURRED. I WAS ADVISED TO BRING THE CAR INTO THE SERVICE DEPARTMENT. SO, I START THE CAR UP AND BEGIN THE DRIVE OVER TO THE DEALERSHIP THAT IS ABOUT 15 MINUTES AWAY BECAUSE OF TRAFFIC. NOT THREE MINUTES INTO THE DRIVE I GET THE SAME MESSAGE "IDLE ENGINE OVERHEATING," I'M VERY NERVOUS BUT KEEP GOING AND ABOUT TWO MINUTES LATER I GET A NEW MESSAGE "SHUT ENGINE OFF ENGINE OVERHEATING." I CALL THE DEALERSHIP AND THEY TELL ME THAT I AM CLOSE ENOUGH THAT I SHOULD JUST CONTINUE AND DRIVE TO THE DEALERSHIP. I GET ABOUT 200 YARDS FROM THE ENTRANCE OF THE DEALERSHIP AND MY ENGINE STARTS SMOKING. I HAVE HAD THIS CAR FOR LESS THAN SEVEN MONTHS AND I BASICALLY ONLY USE IT TO DRIVE TO WORK AND SCHOOL. I TAKE VERY GOOD CARE OF MY VEHICLES, I GET THE OIL CHANGED EVERY 4,000-5,000 MILES, IN FACT I GOT AN OIL CHANGE LESS THAN A WEEK AGO. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- CLARKSVILLE, TN
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT AFTER SHIFTING THE VEHICLE INTO REVERSE, THE BRAKES BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VACUUM PUMP WAS REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 13,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET CRUZE- KINGWOOD, TX
THIS VEHICLE WAS PURCHASED DECEMBER 2010 AND SINCE THE PURCHASE ALL THE ISSUES THAT 2012 CHEVY CRUZE HAS BEEN SUBJECTED TO REGARDING RECALLS WE HAVE SUFFERED THEM. THIS COMPLAINT IS FILED DUE TO THE FACT THAT, ALTHOUGH THE CAR IS UNDER WARRANTY, GM AND THE DEALERSHIP REFUSES TO HONOR THE WARRANTY, FOR THE REPAIR OF THE FLY WHEEL BOLTS. THESE BOLTS ARE INTERNAL AND ARE CURRENTLY LOOSE AND WHILE DRIVING THE VEHICLE, THE VEHICLE DOES NOT ACCELERATE AND THEN SUDDENLY STOPS. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- WEATHERFORD, TX
I WAS INVOLVED IN A COLLISION ON MAY 5, 2012 IN WHICH I COLLIDED INTO THE SIDE OF ANOTHER VEHICLE WITH THE FRONT END OF MY CAR. MY CAR IS BRAND NEW, LESS THAN A MONTH OLD HOWEVER, THE SEAT BELTS DID NOT HOLD AND THE AIR BAGS DID NOT DEPLOY DURING THE CRASH. I WAS TRAVELING AT APPROXIMATELY 30-35 MPH AT THE TIME OF THE CRASH. THE COLLISION WAS BAD ENOUGH THAT MY CAR WAS NO LONGER DRIVABLE AFTER THE COLLISION. I JUST BOUGHT THIS CAR WHICH IS A 2012 CHEVROLET CRUZE AND AM NOW AFRAID TO KEEP IT NOT KNOWING WHY THE SAFETY EQUIPMENT DIDN'T WORK. ALSO, I HAD ACTIVATED MY "ON STAR" SERVICE BUT THAT DIDN'T WORK EITHER. I WOULD LIKE FOR SOMEONE TO INSPECT MY CAR BEFORE THE REPAIRS ARE STARTED. PLEASE LET ME KNOW WHERE TO GO FROM HERE. *TR
Source: NHTSA WEB SITE