2012 CHEVROLET CRUZE Complaints
View complaints related to 2012 CHEVROLET CRUZE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 840 complaints submitted for the 2012 CHEVROLET CRUZE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 CHEVROLET CRUZE- SURF SIDE BEACH, SC
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE TRAVELING 45 MPH THE CONTACT NOTICED FLAMES COMING FROM THE FRONT OF THE VEHICLE WITHOUT WARNING OF A PROBLEM. THE FIRE DEPARTMENT WAS CALLED TO EXSTINGUSIH THE FIRE AND NO ONE WAS INJURED. THE VEHICLE WAS NOT DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 17,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET CRUZE- KNOXVILLE, TN
WHEN ENTERING A CURVE VEHICLE SHAKES AFTER ABOUT A HOUR OF DRIVING DEALER COULD NOT DUPLICATE SO I TOOK IT TO A FRIEND OF MINE WHO IS A RACE CAR MECHANIC FOR 30 YEARS AND HE SHOWED ME THE ISSUE THE TIRES THEY PUT ON THE CHEVY CRUZE THE 215-60-16 FIRESTONE FR710 IS A S SPEED RATED TIRE THIS SHOULD BE A T OR A H SPEED RATED THE CRUZE WILL EXCEED THE 112MPH THE TIRES ARE RATED FOR AND THIS COULD CAUSE THEM TO BUST I ACTUALLY HAD ONE POP OFF THE RIM AND DEFLATE THIS LOW GRADE OF TIRE IS NOT MADE FOR CURVY ROADS WHICH IS WHAT IS CAUSING THE BUMPING PEOPLE ARE EXPERIENCING DURING CORNERING. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- WASHINGTON, DC
BACK IN JANUARY 2012, I BOUGHT A CHEVY CRUZE 2012 WITH AUTOMATIC TRANSMISSION. AFTER TWO MONTH USING THIS VEHICLE, I FOUND OUT IT HAS A PROBLEM WHILE DRIVING UP/DOWN HILL. DRIVING UPHILL, ONCE I PUT THE TRANSMISSION INTO DRIVE AND RELEASE THE BRAKE PEDAL THIS CAR ROLLS BACK AND THE ENGINE CUT OFF. DRIVING DOWNHILL, ONCE I PUT THE TRANSMISSION INTO REAR AND RELEASE THE BRAKE PEDAL THIS CAR GOES DOWN AND THE ENGINE CUT OFF. I WENT TO A CHEVROLET DEALER, THEY TESTED MY CAR AND ANOTHER 2012 CRUZE FROM THEIR INVENTORY AND BOTH CARS DID THE SAME AS I DESCRIBE ABOVE. HOWEVER, THEY TOLD ME THE CAR IS PERFORMING AS DESIGNED AND NO PROBLEMS FOUND AT THIS TIME. THEN, I CONTACTED GM, GM CONTACTED ITS DEALER, AND THREE DAYS LATER GM CALLED ME BACK TELLING ME THE SAME 'NO PROBLEMS FOUND'. SO, I REQUESTED A LETTER WHERE GM TELLS ME THAT ANYTHING WAS WRONG AND THEY WILL COVER ANY FUTURE ISSUES WITH THE AUTOMATIC TRANSMISSION BUT GM TOLD ME THAT THEY CANNOT PROVIDE ME ANY DOCUMENT. AS A CUSTOMER, I WOULD LIKE TO REQUEST AN INVESTIGATION BECAUSE IN MY OPINION THOSE ISSUES ARE DESIGN DEFECTS. THANK YOU IN ADVANCE FOR YOUR HELP. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- FREDERICK, MD
THE FLOOR MATS DO NOT STAY IN PLACE AND SLIDE UP UNDER THE PEDALS. THERE ARE RETAINING PINS, BUT THESE DO NOT WORK DUE TO POOR DESIGN. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- ROOTSTOWN, OH
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE FROM A STOP. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED NUMEROUS TRANSMISSION FAILURES IN WHICH THE VEHICLE HESITATED TO CHANGE GEARS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PERFORMING TO SPECIFICATIONS. THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS PERFORMING AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100. UPDATED 07/06/12 *BF
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 CHEVROLET CRUZE- FRENCH LICK , IN
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE LTZ. THE CONTACT STATED THE REAR VIEW MIRROR WAS AUTOMATIC DIMMING LIGHT AND IT DOESN'T FUNCTION AS IT SHOULD. WHEN SOMEONE IS DRIVING BEHIND HIM WITH THEIR HEADLIGHTS ON IT CAUSED A GLARE IN THE MIRROR WHICH OBSCURED HIS VISION. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED HIM THAT THEY WOULD REPLACE THE MIRROR WITH ONE THAT HAD TINT IN IT. AFTER HAVING THE REAR VIEW MIRROR REPLACED, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 150. UPDATED 03/05/12*LJ UPDATED 03/07/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET CRUZE- MILTON, WV
I JUST BOUGHT A 2012 CHEVY CRUZE. AT TAKE OFF AND TURNING AROUND CURVES AT LOW SPEED THE STEERING AND THE WHEELS SHAKE. I TOOK IT TO THE DEALERSHIP. AND COULDN'T FIND ANYTHING WRONG WITH IT BUT IT CONTINUES TO DO IT. VERY UPSETTING THAT IT IS BRAND NEW AND ALREADY HAVING PROBLEMS. I REALLY LIKE MY CAR BUT WISH IT WAS FIXED. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- TROY, MI
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 TO 80 MPH, HE WOULD HEAR WIND ENTERING THE VEHICLE FROM THE DRIVERS SIDE WINDOW. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE MAY BE A MANUFACTURERS DEFECT AND WAS PRESENT ON ALL THE NEW VEHICLES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. THE VIN WAS UNAVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET CRUZE- HORNELL, NY
MY 2012 CHEVROLET CRUZE ECO WITH THE 6-SPEED MANUAL TRANSMISSION HAS OCCASIONALLY REFUSED TO GO INTO 4TH GEAR, AND GRINDS OCCASIONALLY WHEN GOING INTO 2ND GEAR. I GET THE GRIND AT ABOUT 1200 RPM AND UP. MOST OF MY SHIFTING IS DONE AT OR BELOW 2500 RPM FOR FUEL ECONOMY REASONS. THE CLUTCH PEDAL CAN BE PUSHED TO THE FLOOR, THE ENGINE REV-MATCHED, AND IT WILL STILL BALK/GRIND IN THOSE GEARS.THIS IS MY SECOND MANUAL TRANSMISSION CAR AFTER PUTTING 70,000 MILES ON MY FIRST ONE, SO I KNOW HOW TO DRIVE A MANUAL TRANSMISSION WITHOUT GRINDING THE GEARS. THE CAR PRESENTLY HAS 4700 MILES ON IT, AND THE PROBLEM STARTED AT APPROXIMATELY 1000 MILES. I'M WORRIED THAT I MIGHT NEED TO DO A QUICK SHIFT TO ACCELERATE QUICKLY IN AN EMERGENCY SITUATION AND BE UNABLE TO DO SO THANKS TO THE BALKINESS OF THE TRANSMISSION. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET CRUZE- ENVILLE, TN
TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT WAS DRIVING 12 MPH DURING A RAIN STORM WHEN THE WIPERS WERE ACTIVATED BUT WOULD ONLY OPERATE EXTREMELY SLOW. THE CONTACT PULLED OVER BECAUSE HE WAS UNABLE TO SEE THE ROADWAY BECAUSE OF THE FAULTY WIPERS. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE WIPER SPEED WAS SLOWER THAN NORMAL. THE CONTACT CALLED THE MANUFACTURER BUT THE MANUFACTURER PROVIDED NO ASSISTANCE. THE CONTACT WAS CONCERNED WITH THE SAFETY OF DRIVING THE VEHICLE DURING INCLEMENT WEATHER. THE FAILURE MILEAGE WAS 5,000. UPDATED 11/14/11 *BF UPDATED 11/21/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE