2019 CHEVROLET EQUINOX Complaints

originally system warning message to service brake system. had system checked by mechanic. nothing found. after a few weeks as i was merging on a highway i felt my engine start to stall. I immediately tried to make my way to the side of highway. brakes were very hard to press and car stalled with engine light immuninating, and no power steering. code P0017. engine will crank and sputter but will not start also has blowby present. cam and crankshaft sensors/actuator solenoids were replaced, then the vacuum pump cover was opened and found broken parts inside. upon removal of pump it was found broken. suspect broken parts are blocking crankshaft or either of the cams to not be able to rotate properly. this issue possibly has cause timing chain issues as well. parts in the vacuum caused it to seize. exhaust cam continued to spin shattering the end connected on the pump. I have done research and found that others have had the same thing occur with the warning for brake system and then weeks later the brakes do not work, which is due to the pump providing pressure for the brake boost system.

The contact owns a 2019 Chevrolet Equinox. The contact stated while driving 40 MPH, the engine made an abnormal ticking sound. Additionally, the contact stated that while depressing the brake pedal, the brake pedal felt firm and failed to respond as needed. The contact stated that upon depressing the brake pedal two feet, the brake pedal travelled down as needed, causing the braking distance to be extended by 222 ft. approximately. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the vacuum pump had seized and shredded to parts inside the engine. The mechanic determined that the vacuum pump needed to be replaced. The vehicle was repaired. The contact stated that two unknown dealers and the manufacturer were notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 74,000.

The same issue has occurred on my vehicle but the dealership is stating my vehicle is not covered even thought it states it has all the issues stated in this bulletin. N192271200 Charge Air Cooler Disconnect at Throttle Body. The car blows off the hose at the throttle body even after I replace the retainer clip myself. I am now having the dealership repair the hose and clip as it needs both they said. It obviously is a flaw in more vehicles than what they have disclosed. Very unfortunate they do not cover this for all owners in the same year as this series of vehicles.

While driving the car cuts completely off while driving. Everything blacks out. No lights will come on, not even the emergency lights. It starts back up in about 15 to 20 minutes, lights come back on. And it starts back up. This has happened at least 3 times, almost causing me to get hit because when it shuts off it want roll or do anything else

Brakes locked up after turning off of an exit leading to an intersection and incident that could have killed myself and those around me. AAA towed my car to their garage and said it fits a safety recall according to the year make and model and I needed to take it to Chevy because the Brake Vacuum Pump has disintegrated despite my brakes, rotors, brake pads, fluids, etc all in brand new and phenomenal shape as well as a well maintenance’d vehicle which is proof this is a manufacturer issue, not my doing, nor is it “wear and tear”. The vehicle also smelled like fire which is another reason management at AAA and other local garages feel this is a safety issue beyond what they feel comfortable with. Chevy said that although they fixed many of my make and model for this same very DANGEROUS issue, nothing can be done because it doesn’t fit the vin. AAA advised me to reach out again explaining this is a danger on the road and needs fixed properly. Other garages will not feel comfortable fixing this issue knowing this recall by GM lists public litigation’s totaling millions of dollars worth of lawsuits for the SAME EXACT problem. I would appreciate urgent assistance on getting this extremely dangerous recall taken care of.

Engine light came on. Said (reduced engine pressure). Started jerking then breaks went out.

I was traveling at expressway speeds (70 mph) when traffic in front of me hit the brakes quickly to avoid an object in the road. At this time, I hit my brakes relatively hard and fast in what I would describe as a panic brake. I avoided incident here. About a mile further up the road, traffic in front of me hit the brakes once again. At this time, I also hit my brakes, but I could not. My brake pedal was hard as a rock, and it would push down only about 2 or 3 inches with little to no effect. I was afraid I might break the pedal arm. I was able to maintain my lane until about 40 mph at which time I was forced to hit the shoulder to avoid colliding with the cars in front of me which were now stopped. I pressed the brake pedal hard and coasted along the shoulder of the expressway for about 40 or 50 yards, rolling past the stopped traffic. A few minutes after my car came to a complete stop, the information panel on my dashboard read "service brake assist". My car was towed to a GM dealership local to where I came to a stop. The documentation from the dealership, as well as what I was verbally told, indicates that there was an internal failure of the vacuum pump. According to the service manager, there was nothing I could have done to prevent this. Obviously, I was extremely lucky. If this would have happened in two-lane city traffic, or approaching a stop light I would have been forced to veer into oncoming traffic or simply barrel into those in front of me. I know this, because for the last month, as I'm driving, I constantly analyze what would happen if my brakes were to go out like that at various points along my drive. Often times, my only option would be to brace for a major accident or land my car in the front yard of a business. This catastrophic failure could have easily killed me, and/or other drivers on the road. Other people will not be so lucky, and I know this. For that reason, it's time for NHTSA to finally take action on this matter.

I was driving on the highway in traffic when the brake pedal became hard as a rock I was unable to stop causing a major safety concern for myself and baby. Turns out the vacuum pump was faulty causing my brakes to fail.

The power liftgate (trunk) opens and then immediately closes, and tries to open again. I was in the back trying to get something out and the trunk started closing on me without me having pressed any buttons!! I tried to attach a video but it won’t let me.

The contact owned a 2019 Chevrolet Equinox. The contact stated that while the daughter was driving approximately 55 MPH, the vehicle collided with a second vehicle and flipped over one and a half times. During the crash, the vehicle sustained front-end damage, and the bumper was partially separated from the vehicle but the front driver's air bag did not deploy. The driver sustained a head injury and was treated at the hospital. The occupant of the second vehicle sustained a shoulder injury but no further information was available. A police report was taken at the scene. The vehicle was destroyed and later towed away. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 75,000.