2013 CHEVROLET EQUINOX Complaints
View complaints related to 2013 CHEVROLET EQUINOX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 720 complaints submitted for the 2013 CHEVROLET EQUINOX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 CHEVROLET EQUINOX- Palm Coast, FL
The contact owns a 2013 Chevrolet Equinox. The contact stated that upon starting the vehicle, the gear shifter failed to shift out of PARK and the key would not move, preventing the contact from turning off the vehicle. The contact also mentioned that the service air bag warning light was illuminated. The contact initially called the dealer where they informed him to tow the vehicle to the dealer location. The contact then called AAA where they were able to reset the gear box; the contact was then able to shift the vehicle into the DRIVE and drove to the dealer. The dealer diagnosed the failure with a defective gear box; the vehicle remained in the possession of the dealer while they awaited for the parts to repair the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 16V502000 (Electrical System, Power Train) however, the vehicle was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 168,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CHEVROLET EQUINOX- Delaware, OH
My 2013 Equinox has a plugged PCV system. Ironically, this is the same EXACT issue related to a Special Coverage Adjustment put out by Chevy. Special Coverage Adjustment 14882. My car falls into the timeframe of 10 years and under 120,000.00 to have this covered for free but they say my VIN wasn't included in this Special Adjustment. Because my part wasn't made a plant who decided to put out this bulletin, I am just screwed? Dealer had an Equinox in the shop at the same time as mine with the EXACT issue, his car was older than 2013 but his VIN was included. Clearly this is an issue and it isn't right to assume that maybe some parts were missed and can still have the issue even if they weren't made at a particular plant. I want an answer as to why they aren't willing to at least pay half when they are claiming some responsibility and just trying to tell me that my particular part has reached the end of it's life and nothing to do with the VIN's that are included in this adjustment. That is a poor excuse. I was dropping my daughter off at work when all this noise started happening and made it the couple blocks home. Now it has been sitting at the shop for 6 weeks while I have been trying to figure this out. Luckily my other daughter has a car I have been able to use for immediate needs but this is beyond ridiculous. This is a safety issue and something that is a problem with Chevy and no one wants to take ownership.
Source: NHTSA WEB SITE -
2013 CHEVROLET EQUINOX- LAKE VILLA, IL
2013 CHEVROLET EQUINOX. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE. THE CONSUMER STATED THE CATAYLTIC CONVERTOR FAILED WHILE BEING DRIVEN. THE VEHICLE HAPPENED TO FAIL ACROSS THE STREET FROM A REPAIR SHOP. THE VEHICLE WAS REPAIRED AT THE LOCAL SHOP. THE CONSUMER LATER WAS INFORMED OF A RECALL. THE MANUFACTURER DENIED REIMBURSING THE REPAIR COST DUE TO AFTERMARKET PARTS BEING USED FOR THE REPAIR.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CHEVROLET EQUINOX- Almond, WI
The contact owns a 2013 Chevrolet Equinox. The contact stated that during the cold weather months, the PCV valve would become clogged which caused oil to leak from the vehicle. The contact initially took the vehicle to an independent mechanic who notified them of a service bulletin that he linked to the failure and referred her to a dealer. The contact called the dealer who acknowledged the failure and informed her that the vehicle needed to be inspected and might be covered under warranty. The manufacturer was then notified of the failure and informed her that the vehicle would not be covered under warranty. The vehicle had yet to be repaired. The failure mileage was approximately 66,260.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CHEVROLET EQUINOX- Plymouth, IN
General Motors has a problem with the pcv system in the Chevy equinox with the 2.4. When it’s super cold out moisture freezes in the pcv system and causes the motor not to breathe and blows the rear main seal out and drains all the oil out and my check engine light came on and said low oil pressure which if you are traveling down the interstate and the motor locks up because of loss of oil it can cause a huge accident. General Motors has a bulletin out on this same problem but says it’s vin specific and they will not cover my Chevy equinox even tho it is the right year and motor size on the bulletin. My wife was driving and the vehicle started chugging and jerking and was making all kind of noises due to no oil. When she brought it home the driveway was covered in oil. I towed it into my shop and let it thaw over night and investigated and found the pcv was full of water and that’s what froze causing it to blow the rear main seal out. Now that there is no water in the pcv system I still have to put 2 quarts of oil in it every other day due to the rear main seal blowing out. Talked to General Motors over and over and they won’t cover it. I own my own mechanics shop and inspected it.
Source: NHTSA WEB SITE -
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2013 CHEVROLET EQUINOX- Plymouth, IN
The contact owns a 2013 Chevrolet Equinox. The contact stated that while his wife was driving at an unknown speed, the check engine warning light and the low oil pressure warning light illuminated. Additionally, the contact noticed that the vehicle was leaking oil. The contact who is a licensed mechanic diagnosed that the positive crankcase ventilation (PCV) valve, and intake manifold needed to be replaced. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 105,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CHEVROLET EQUINOX- Aberdeen, SD
I was driving along the interstate hwy using my cruise control. The hwy dipped into a low area and then back up a hill. The engine revved to very high RPMs to reach speed. Then then engine completely died. I was able to keep control of the vehicle and maneuver to the side of the road so as to not cause an accident. After having the vehicle towed to the nearest Chevy dealership, the service department told me the engine was out of oil. The mechanic said the engine needs to be completely rebuilt. This vehicle was purchased four months ago from a very large multi-brand auto dealership. I’ve driven only 3,000 miles since purchasing. I had not had an oil change. The repair shop says there was no oil leak. They told me these engines are known to consume large amounts of oil and that I should have been putting in a quart a month. General Motors should be recalling these engines! At the very least they should be warning consumers to check the oil frequently. The dealership I purchased this car from said absolutely nothing about oil issues. I could have died driving this vehicle down the highway. As it was I was left on the side of the road in negative temps waiting for help to arrive.
Source: NHTSA WEB SITE -
2013 CHEVROLET EQUINOX- Lino Lakes, MN
Chevy equinox has known TSB 14882 for blocked PCV port due to too small design. Exhaust and gas smell enters cabin and makes CO alarm go off. Feeling of whoosy and safety issue. GM called and reported issue but they refused to even look at vehicle. If exhaust from engine venting due to high pressure with PCV known clog issue - could cause loss of consciousness next time. Consider this a near miss.
Source: NHTSA WEB SITE -
2013 CHEVROLET EQUINOX- Randolph, MA
The contact owns a 2013 Chevrolet Equinox. The contact stated while driving approximately 55 MPH, the engine reduced power warning message was displayed. The vehicle was taken to a local dealer where it was not diagnosed. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CHEVROLET EQUINOX- Belleville, MI
The contact owns a 2013 Chevrolet Equinox. While attempting to start the vehicle, the vehicle would make a knocking noise and there was an oil leak coming from the engine compartment. The contact stated that the check engine warning light was illuminated. The vehicle was towed to a local mechanic where it was diagnosed with needing the rear main seal to be replaced however, the vehicle was not repaired. The contact spoke to a local dealer but was informed that they weren't able to assist them. The manufacturer was informed of the failure and told the contact that the VIN was not included in a recall. The failure mileage was approximately 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE