2013 CHEVROLET EQUINOX Complaints

View complaints related to 2013 CHEVROLET EQUINOX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 720 complaints submitted for the 2013 CHEVROLET EQUINOX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 CHEVROLET EQUINOX
    - Chesapeake Beach , MD

    I hardly drive my truck since teleworking but it has oil consumption. I get my oil changed every time it is due and within 1500 miles there will be nothing on the stick now I check it everyday. I was not informed about this and missed the lawsuit. My truck is in very good condition. GM and the Cheverolet dealer should be responsible. I noticed this about a year ago but was just informed of the issue when I went to take my truck to get the oil checked and nothing was on the dipstick within 1500 miles after getting my oil changed.

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET EQUINOX
    - BRISTOL, CT

    ON 9/25/21, MY ENGINE LIGHT CAME ON. I WENT TO THE DEALERSHIP. THE TEMPERTURE LIGHT AND THE CHECK OIL LIGHT NEVER CAME ON. WHEN THE SERVICE MAN CHECKED THE OIL HE SAID THERE WAS ALMOST NO OIL LEFT IN THE ENGINE. MY DASHBOARD SAID THAT I HAD 18% OIL.THE ENGINE WAS ALSO MAKING A LOUD NOISE AND STOPPING WAS DIFFICULT. THE DEALERSHIP DID AN OIL CHANGE AND TALKED TO ME ABOUT HAVING THE PISTONS CHANGED, CLOSE TO $3,000. I HAD HEARD THE ENGINE NOISE ONCE BEFORE, i BOUGHT THE CAR TO THE DEALERSHIP AND THE SERVICE PERSON REFUSED TO DO AN OIL CHANGE AND HE DID NOT CHECK MY OIL. THE OIL PERCENTAGE AT THAT TIME WAS BETWEEN 33 AND 38%. THE SERVICE PERSON KEPT RANTING THAT THE COMPANY WAS NOT GOING TO PAY FOR THE OIL CHANGE IT WAS TOO EARLY. I HAVE A BUYER PROTECTION PLAN THAT PAYS FOR MY OIL CHANGES. THE DEALERSHIP WANTS TO KNOW HOW BAD THE OIL CONSUMPTION PROBLEM IS SO THEY ARE HAVING ME COME TO THE DEALERSHIP SO THEY CAN CHECK MY OIL IN BETWEEN THIS OIL CHANGE. A FEW DAYS AFTER THE OIL PROBLEM, I RECEIVED IN THE MAIL FROM GM ALERTING ME FOR THE FIRST TIME ABOUT THE OIL CONSUMPTION VRS. DASH BOARD OIL CONSUMPTION USAGE AS INDICATED BY THE CARS COMPUTER. ACCORDING TO ONE OF THE SERVICE PERSONS, GENERAL MOTORS HAS KNOWN ABOUT THE OIL CONSUMPTION PROBLEM BUT THEY HAVE NOT ALERTED THEIR CUSTOMERS. MY WARRANTY HAS EXPIRED, BOTH MY HUSBAND AND I RELY ON SOCIAL SECURITY AS OUR SOURCE OF INCOME. THIS COULD HAVE BEEN AND ENGINE FIRE, LOSS OF LIFE COULD HAVE HAPPENED. GENERAL MOTORS SHOULD HAVE ISSUED A RECALL AND ALERTED THEIR CUSTOMERS OF THIS SERIOUS PROBLEM, INSTEAD OF CHOOSING TO IGNORE IT. THEY SHOULD REALIZE THAT A DEAD CUSTOMER CAN NOT DRIVE A CAR. IF THE ENGINE HAD BLOWN UP BECAUSE OF THE INACCURATE OIL READING, ALERTING THE CUSTOMER SOONER MAY HAVE PREVENTED THE PROBLEM. PRO ACTIVE WORKS BETTER THAN HIDING YOUR HEAD IN THE SAND. I AM TELLING YOU ABOUT THIS PROBLEM SO THAT OTHERS NEVER EXPERIENCE WHAT I DID. THIS MAY BE THE LAST GM CAR I EVER BUY.

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET EQUINOX
    - Marshall, MI

    Excessive Oil Usage causing a danger if ideal conditions arrive especially on the highway. This is a concern as it could potentially stop my vehicle from running. Note, the majority of my daily commute , to and from work is on the highway. Yes, multiple Firestone techs and also other owners of the same model. Inspected by techs that perform regular maintenance on it. They appeared shortly after the vehicle turned over 100,000 miles. Engine light reveals that there is a problem. The oil that is used should be sufficient until the next scheduled oil change but does not. Note: I reached out to GM with no response. I texted them because a phone call was not being answered. I am requesting that GM takes responsibility for their faulty product. Thank you.

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET EQUINOX
    - LaPuente, CA

    Turned my car on in the morning before work and it started then shut off. A message saying “ engine power reduced” showed up. I had it towed to a mechanic and was told my engine was done. I had gotten an oil change a month and a half prior and no engine light or anything ever came on. I am now going to have to figure out how to pay for a new engine which costs about 4500 with no source of income as I’m a single mom in nursing school. This car needs to be recalled. I was unaware of the previous special coverage and was told there was nothing they could do about it since it had expired last may.

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET EQUINOX
    - Norman, OK

    The contact owns a 2013 Chevrolet Equinox. The contact stated that the vehicle would stall while idle, with the check engine warning light illuminated. The contact also stated that the engine was consuming an excessive amount of oil and required more frequent oil changes. Over time, the contact began to hear an abnormal knocking sound coming from the vehicle. The contact initially took the vehicle to an independent mechanic and the mechanic discovered that the O2 sensor was defective. After the vehicle was driven home, the contact had the vehicle towed to the dealer where they diagnosed the vehicle with a defective O2 sensor and catalytic converter. The manufacturer was notified of the failure and informed her that the vehicle was not under recall. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was 91,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CHEVROLET EQUINOX
    - cedar bluff, VA

    The contact owns a 2013 Chevrolet Equinox. The contact stated that while pulling into the driveway, the vehicle was shuddering. The vehicle was taken to an independent mechanic where it was diagnosed that the crankshaft sensor needed to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was towed to an independent mechanic where it was diagnosed that the timing chain had fractured and caused engine damage. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 73,539.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CHEVROLET EQUINOX
    - Tuscaloosa, AL

    The vehicle stopped while driving in a congested area and again at the traffic light | the dealership confirmed it was a blown engine | apparently, it is a WELL KNOWN issue with so many complaints regarding the vehicle's engine will consume an excessive amount of oil, the smell of gas, smoke, etc from other Equinox owners | This vehicle is unsafe to drive | the NHTSA and GM Motors are aware of the unsafeness and how the vehicle will just shut off immediately | I guess so many people will have to die in an accident before a recall will be placed on this vehicle.

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET EQUINOX
    - Rancho Cordova, CA

    On Feb 14 2021 took car in to a Chevy dealership to have 2 recalls done . Tailpipe emission oxygen sensor, Front wiper transmission corrosion failure . Notice on 8/29/2021 while on a road trip needed to clear bugs off front windshield no windshield fluid was coming out , so I feel the front wiper transmission corrosion failure was not repaired . Will contact dealership to have issue checked out with a different location.

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET EQUINOX
    - Buhl, MN

    Purchased vehicle in April 2020 with 106k miles. Did not know about lawsuit never got a letter. It has just now been diagnosed with excessive oil consumption. There is less that 135k miles on it. Goes through 4 liters of oil in 500 miles. There are many other issues that are occuring now because of it. Please do something.

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET EQUINOX
    - Lexington, KY

    Engine runs rich with a P0172 code and requires a new fuel pump to resolve the issue. Causes an engine light, fluctuating tach reading at idle, excess fuel consumption, and some performance issues as the computer figures out how to compensate.

    Source: NHTSA WEB SITE