2019 CHEVROLET EQUINOX Complaints

What component or system failed or malfunctioned, and is it available for inspection upon request? On at least 4 occasions, while using the adaptive cruise control, the brakes are suddenly applied hard when no vehicles are anywhere near close enough to trigger an emergency braking situation. I have to manually step on the gas pedal to have the car stop the automatic braking. We can make the vehicle available upon request. How was your safety or the safety of others put at risk? This incident is startling when it occurs and can cause an accident if a vehicle happens to be too close behind our vehicle. We are reluctant to use the adaptive cruise control as a result of these incidents. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not been reproduced or confirmed by the dealer or service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No component has been inspected as a result of these incidents. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There are no warning lights or messages that appear before, during or after the incident. The incidents occur suddenly and with no warning.

The Charge Ari Cooler Duct Disconnected from the Throttle Body. When this happens my car immediately goes into lower power mode. This is a safety concern, when going 70 MPH, it will immediately drop down to 50 MPH. This sudden decrease in speed can cause other drivers to wreck into me and my family. This problem has been confirmed by a dealer. This has not been inspected directly by the manufacturer, however it was inspected by a dealer. There were no warning signs prior to failure, only a warning after the incident occurs. The check engine light comes on.

Sunroof glass "exploded". Sounded like tire blew out. Scaring me into almost a panic situation. Dealer said they never heard of this. Have not gone to insurance yet. No warning signs.

Sometimes it will go to auto stop but instead completely shut down with no power or anything. You can do anything at all

While safely driving under normal conditions, I attempted to slow my vehicle down while approaching a vehicle that was making a right turn into a parking lot. Upon trying to apply the brakes, I was met with resistance (Hard brake pedal) which prevented my vehicle from properly slowing down. This was caused by a failed/malfunctioning brake booster/vacuum pump. Since I was driving at a safe distance, I managed to barely avoid colliding with the rear of the car making the turn, however, that miss was extremely narrow. My vehicle barely slowed down when the brakes were applied which, had I been on the interstate or traveling at a higher rate of speed, would have more than likely resulted in a collision. This DEFINITELY puts myself, my wife, and our 2 children's safety at risk. Once I successfully parked the vehicle, a "Service Brake Assist" warning messaged appeared for the 1st time. I began researching/attempting to diagnose the issue. During this time I came across several articles detailing a recall issued by GM describing the exact same issue with the brake booster/pump, ironically however, it only covered vehicle produced through 2018. I then contacted GM customer service to alert the manufacturer and see how they would rectify the situation. I was informed that my vehicle had no open recalls and was out of warranty & there was nothing they could do for me.(handwritten call log can be provided upon request) When I contacted the dealership, they informed me they were unable to see the vehicle until the 1st week in Dec. I was left to take it to my local mechanic who, upon his diagnosis, informed me that it was the vacuum pump that had failed. As previously stated, there were no warnings prior to the failure. The "Service Brake Assist" appeared AFTER I managed to safely get my vehicle to a parking spot.

The car was purchased February of 2019. The car has been stalling, car has shut completely down, and the car decrease speed sometimes while on the expressway which can be life-threatening. Not to mention that the radio freezes and the windows also gets stuck sometimes. It was reported to the car lot where the car was purchased as well as GM. the car was taken into Homewood Chevrolet where they stated that it was only a spark plug which is not true. I know that the car is having intermittent problems. They were suppose to an extensive check and I am positive that it was NOT done. There is an electrical and transit engine related issue that is not being addressed

While exiting the highway I went to put on my brakes and there were no power brakes. It pedal was stiff and I had to push extremely hard to stop and it took a long time to do so. The brake assist light come on as well. I had no prior warning, noise or any reason to believe that my brakes wouldn’t work. We checked the pads, rotors and brake lines and they were all fine so that’s not the issue. It could have been catastrophic if I had been on the highway still when this happened.

While driving on the freeway, the brakes became suddenly stiff and I was unable to stop the vehicle immediately for oncoming traffic. I had to steer away from the road onto the emergency lane and apply the brakes really hard to stop the car. There were no warning messages of any sorts and while trying to stop and start the car several times, then the service brake assist warning with the check engine light came up. I have to take the vehicle for inspection to the checy dealer to know more detailed cause of the issue. I had my wife, a 4 year old and a 4 month old in the car when this happened.

The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle was hesitant to accelerate while depressing the accelerator pedal. The vehicle was taken to an unknown dealer who replaced the throttle body, but the failure continued to occur. The manufacturer was also notified of the failure, but no assistance was offered. The failure mileage was 14,000. The VIN was not available.

The contact owns a 2019 Chevrolet Equinox. The contact stated while driving 70 MPH on adaptive cruise control, the brakes applied independently. The contact stated no warning light was illuminated. The contact stated he continued driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to determine the cause for the failure. The contact stated he continued to experience the failure. The contact took the vehicle back to the local dealer however, the vehicle was not diagnosed. The contact stated that he continued to experience failure for over 2 years. The contact took the vehicle to a second local dealer, Cantin Chevrolet (623 Union Ave, Laconia, NH 03246: (603) 524-0770) and made the dealer aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 10,000.